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Worcester Community Trust (WCT) is looking for a Director of Services to provide strategic and operational leadership for our community-based services. The postholder will be responsible for ensuring services are high quality, responsive to local need, financially sustainable and delivered in line with contractual, legal and organisational requirements.

The role will provide leadership and oversight to relevant Contract Managers, Team Leads and service teams, ensuring effective performance management, contract delivery, budget control, risk management, partnership working and continuous improvement. The postholder will contribute to WCT-wide strategy and work closely with the CEO, fellow Senior Leadership Team members and the Board of Trustees.

About Worcester Community Trust

Worcester Community Trust (WCT) is a registered charity that runs six community centres across Worcester, providing facilities and services for people of all ages. We aim to be at the heart of thriving communities — connecting people, building confidence, and empowering positive change.

Our services aim to increase feelings of wellbeing, reduce loneliness and isolation, offer specialist support for survivors of domestic violence, support people into training, education and employment and work with people to deliver local services especially for young people, families and older people.

Vision: To work with residents to build communities where people feel connected, supported and empowered

Mission: Bringing Communities Together by enabling the provision of services and activities for all.

Our values:

• Collaborative – we acheive more together with local people and partners.
• Inclusive – we welcome diversity and value uniqueness.
• Ambitious – we drive progress through innovation and creativity.
• Delivering Excellence – we invest in our people and infrastructure to provide high-quality services.

Key Areas of Responsibility

Strategic Leadership and Service Development

• Contribute as a key member of the Senior Leadership Team to WCT’s organisational strategy, business planning and future development.
• Provide strategic leadership for the community-based services portfolio, ensuring services remain relevant, effective and aligned with WCT’s mission, values and strategic priorities.
• Use service data, community insight, evaluation and feedback to identify opportunities for improvement, innovation and growth.
• Work with the CEO and colleagues to identify funding and partnership opportunities that support the sustainability and development of services.

People Leadership and Management

• Lead, support and develop managers and team leads within the service area, setting clear expectations and ensuring effective supervision, performance management and communication.
• Promote a positive, accountable and inclusive culture that encourages teamwork, professional development, initiative and continuous improvement.
• Ensure staffing structures, deployment and resources are appropriate to contractual requirements, service demand and available budgets.
• Support recruitment, induction, development and, where required, formal peoplemanagement processes in line with WCT policy.

Contract, Performance and Quality Management

• Oversee the implementation and delivery of multiple contracts, grants and commissioned services across the community-based portfolio.
• Ensure clear systems are in place to monitor outputs, outcomes, quality, contractual milestones and service-user experience.
• Analyse quantitative and qualitative information and produce clear, accurate reports for funders, commissioners, the CEO, Senior Leadership Team and Board of Trustees.
• Ensure subcontracted or partner-delivered activity is appropriately monitored and managed where applicable.
• Address underperformance promptly and support managers to implement effective improvement plans.

Financial Management and Sustainability

• Lead the development and management of service budgets, including budgets of significant value, ensuring expenditure remains within agreed funding and organisational parameters.
• Monitor income, expenditure, forecasts and variances in partnership with the Head of Finance & Resources and relevant managers.
• Ensure resources are used efficiently and that services demonstrate value for money and financial sustainability.
• Contribute to funding applications, tenders, business cases and service-costing activity where required.

Risk, Governance and Compliance

• Identify, assess and manage risks relating to service delivery and ensure significant risks are escalated through WCT’s organisational risk-management arrangements.
• Ensure services comply with contractual requirements, WCT policies, data protection requirements, safeguarding arrangements and relevant legislation and guidance.
• Contribute to the development and review of organisational policies and procedures within the postholder’s areas of responsibility.
• Maintain appropriate professional boundaries, confidentiality and information-governance standards.

Partnerships and Representation

• Develop and maintain strong relationships with commissioners, funders, statutory agencies, VCSE organisations, local communities and other partners.
• Represent WCT professionally at strategic and operational partnership meetings, networks and forums.
• Promote collaboration across WCT services and with external partners to improve pathways, reduce duplication and strengthen outcomes for local people.
• Protect and enhance the reputation of WCT in all internal and external relationships.

Safeguarding, Health & Safety and Organisational Responsibilities

• Actively promote a culture in which safeguarding is everyone’s responsibility and ensure
  concerns within the service area are managed and escalated in accordance with WCT
  procedures.
• Adhere to WCT’s safeguarding, Health & Safety, GDPR, equality, professional boundaries, social media and Code of Conduct requirements.
• Complete mandatory training and maintain the knowledge required for the responsibilities of the role.
• Promote equality of opportunity, dignity and respect for employees, volunteers, partners and service users.
• Undertake other duties commensurate with the seniority and responsibilities of the post, as reasonably required by the CEO.

• Adhere to WCT’s safeguarding, Health & Safety, GDPR, equality, professional boundaries, social media and Code of Conduct requirements.
• Complete mandatory training and maintain the knowledge required for the responsibilities of the role.
• Promote equality of opportunity, dignity and respect for employees, volunteers, partners and service users.
• Undertake other duties commensurate with the seniority and responsibilities of the post, as reasonably required by the CEO.

For full details including a Person Specification, please download the Recruitment Pack here

What you get…

• Be part of an amazing, welcoming passionate community.
• Put your skills to use to create positive social impact.
• A voice and input into shaping and influence services and decisions.

What we offer…

• Holiday – 25 days plus bank holidays (pro-rata for PT staff) plus an extra day of birthday leave and two additional self-care days
• Commitment to continued professional development
• Access to Westfield Health which provides a range of benefits towards health & wellbeing as well as support with essential healthcare (after completion of probationary period)
• Free Parking
• Life Assurance and a pension contribution of 3%
• Access to professional bereavement and probate support
• An annual celebration and investment review
• A blue light card scheme

Representing the City

WCT is committed to equality of opportunity, fairness and inclusion, and to being representative of the communities we serve. We welcome applications from people with a wide range of backgrounds, perspectives and experiences.

To apply please visit our website.

Closing Date: Sunday 4th October 2026

Camphill Village Trust is a social care provider and charity rooted in nature and community, supporting adults with learning disabilities, autism, and mental health support needs to live healthier, more active and independent lives.

For over 70 years we have pioneered a different kind of care – shaped by place, purpose, and the natural world. We believe care should do more than meet needs, it should create opportunity, belonging, and purpose. By rooting our support in meaningful work, relationships, and the natural environment, we help people to build skills, confidence, and independence.

Do you want to make a difference and help us achieve our vision?

The Marketing Manager will lead activity that grows awareness of our charity, our social enterprises/ retail arm, and our fundraising work. The role will develop and deliver clear, compelling marketing that strengthens our brand, reaching new audiences, and inspires people to connect with our mission.

Working closely with colleagues across the Trust, the postholder will shape and implement marketing that supports fundraising and social enterprise growth. They will use insight, creativity and storytelling to bring our purpose to life, create products that land and champion consistent, audience-focused marketing across all channels.

As a key leader within the Communication and Marketing team, this role will provide strategic marketing expertise, contributing to department strategy, planning and decision-making.

Main Responsibilities

• Exceptional communication skills, with the ability to translate complex work into simple, engaging messages and campaigns.
• Plan and deliver integrated campaigns across digital, print, social media, and in-person environment.
• Use audience insight and market analysis to develop fundraising products and identify opportunities for growth and engagement.
• Work collaboratively across teams to ensure consistent messaging and strong brand use.
• This role will lead specific projects and will be expected to understand how to motivate project teams well and deliver high quality results in a timely manner.

Knowledge & Experience

• Proven experience as a Marketing Manager or similar, ideally within a charity, social enterprise, or values-driven organisation.
• Experience of product development for fundraising.
• Strong understanding of digital marketing, analytics, and audience-focused content creation.
• Experience delivering integrated campaigns that drive awareness and engagement.
• Knowledge of brand development and how to maintain consistent messaging across channels.

Personal Attributes & Key Competencies

• Exceptional communication skills, with the ability to translate complex work into simple, engaging messages and campaigns.
• Creative thinker with a strategic mindset and strong problem‑solving abilities.
• Organised and proactive, able to manage multiple projects and deadlines.
• Collaborative, with the ability to work confidently across teams and build strong relationships.
• Data‑informed, comfortable using insight to shape decisions and improve performance.
• Calm under pressure, with a positive, solutions‑focused approach.
• Commitment to diversity and anti-oppressive practice in all areas of work.
• Self-motivation, able to prioritise workload and operate without close guidance from a manager.
• A high degree of tact and diplomacy.

Position: Marketing Manager

Responsible to: Head of Communications and Marketing

Location: Hybrid with at least one day per week based at one of our communities. Candidates will need to live within easy commuting distance of Delrow (near Watford), St Albans, Grange Village and Oaklands Park (Newnham on Severn), Taurus Crafts (Lydney), Stourbridge, Croft (Malton), Botton Village (near Whitby) or Larchfield (near Middlesbrough).

Hours: 37.5 hours per week, Monday - Friday.

Salary: £38,110 - £42,230 per annum, dependent on skills and experience.

Annual Leave and Benefits: 

• 28 days paid annual leave plus statutory bank holidays
• The option to buy and sell annual leave
• Company sick pay after one month starting at 4 weeks and increasing to 12 weeks with service
• Life Cover for all employees
• Pension scheme
• Employee Assistance Program
• Blue Light Card

We are the UK branch of the Commonwealth Parliamentary Association (known as CPA UK). We are based in the Houses of Parliament and represent the UK Parliament in the Commonwealth. We bring together parliamentarians to share good practice. We strengthen parliamentary democracy.

Peer to peer learning is central to how CPA UK works. We organise meetings and visits in the UK and overseas. Our aim is for UK and Commonwealth parliamentarians and officials to share knowledge and learn from each other. Our members talk about a huge variety of topics. Our key themes are eliminating violence against women and girls, tackling climate change, trade in the Commonwealth and digital transformation.

The Finance Manager is responsible for the overall management and delivery of the finance function for CPA UK. You will be responsible for financial modelling and analysis, management of finance data and preparation of the accounts in readiness for the annual external audit. You will ensure that internal finance policies are fit for purpose and that internal financial controls are applied. This includes providing guidance and support to colleagues regarding business decisions.

The Finance Manager will operate as a proactive Finance Business Partner, working closely with managers and senior leaders to provide financial insight, constructive challenge and support overcoming difficulties and answering questions. The postholder will help inform decision-making, problem-solve, improve organisational performance and ensure resources are used effectively to achieve the organisation's objectives.

The role provides a compliance function in filing accounts and recording our Executive Committee’s membership correctly with Companies House and The Charity Commission.

The finance team consists of the Finance Manager and a Finance Officer. The Finance Manager reports to the Deputy Chief Executive who is Head of the Business Strategy Team in which the role sits. CPA UK’s annual turnover is around £3M.

Programme Manager

Full time (35 hrs/wk), fixed term until October 2030

Split place of work between Horizons (Reading, Berkshire) and Home

Salary range £55,000 to £60,000 pa plus benefits

We're looking for a motivated Programme Manager to help lead the way on our Digital Campus programme; a strategic investment that will transform the online teaching, learning and assessment experiences that the University of the Built Environment offers to students and staff.

As a senior member of the Strategy & Planning Office, you'll work closely with stakeholders across the University, contributing to the ongoing development of project and programme management practices, ensuring effective planning, collaboration, and successful delivery across a varied portfolio of strategic initiatives.

This is an excellent opportunity for a driven and proactive programme manager to play a pivotal role in the future of the University and help deliver lasting organisational impact.

Your accountabilities and responsibilities include:

• Oversee and manage component projects to deliver the programme plan
• Manage projects that centre on significant digital or technology infrastructures
• Apply the University’s project management framework to lead all stages of Digital Campus projects
• Support budget management, direct resource allocation, and maintain supplier relationships to ensure project success is achieved within agreed cost parameters

Our main requirements:

• Certification in a recognised programme or project management methodology (e.g., MSP, APM, PRINCE2, PMP)
• Experience in leading and managing complex strategic and business improvement projects with organisational scope and at significant scale
• Experience delivering transformation and change with extensive digital/technology components (e.g., systems, platforms, or digital services), and in partnership with technical specialists
• Demonstrable skill in organising, prioritising and managing complex and diverse programmes of work and their project portfolios

At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us.

We are a long-standing and leading provider of supported online education with a long-term ambition to be the world’s most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits.

To view the full job specification and to apply, visit our careers site.

Vacancy closes on Monday 28 September 2026 at 17:00.

EQUALITY, DIVERSITY, AND INCLUSION

We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.

Build Up aims to build the power of young people to shape where they live and to change who can make decisions about London. We are recruiting a Head of Income Generation to shape and lead an ambitious fundraising vision to grow our impact across London.

The Role

This is an exciting new position in our team, created to help build our case for investment, tell our story and harness the support of new audiences. You will develop and deliver a 3-year fundraising strategy that unlocks new opportunities, diversifies income and builds lasting funder relationships. With consultancy support on communications and evaluation, you’ll have the tools to make a powerful case for our work.

Candidates are welcome to discuss the role with our Director before applying - contact details are in the job description.

Who You Are

You’ll have a proven track record in leading fundraising strategy, securing charitable investment and writing successful grants. Alongside trusts and foundations, you’ll bring experience across other income streams (like corporates or major donors). You’ll balance strategy with delivery, thrive under pressure, and be excited by funding young people’s ideas. Our approach is innovative and we are looking for someone that can create clear, inspiring narratives that unlock new opportunities.

About Build Up

Build Up works to build the power of young people to shape where they live, and to change who can make decisions about London. Regeneration leaves young people behind. We support young people to take action by advocating for, designing and building local spaces to meet their needs.

Our approach is unique – and it works. Young people gain skills, leadership and power over decisions that affect them, while local communities benefit from genuinely inclusive spaces designed by and for local residents.

Why Join Us

At Build Up your work has a visible, lasting and personal impact - your ideas will genuinely shape our development. We’re a small, collaborative and passionate team with a flexible approach to work - we welcome proposals for non standard work patterns.

Key Details

This role is available on a 4 OR 5 day a week contract, subject to candidate preference.

Salary: £50,000 - 54,000 (pro rata) + 8% employer pension contribution
Full / part-time: 4 days (30 hrs) or 5 days (37.5 hrs) per week
Holiday: 32 days plus public holidays (pro rata)
Work pattern: Flexible
Location: Hybrid – at least 1 day per week in our Elephant & Castle office
Contract: Permanent

To Apply

For more information and to apply, please see the job description.

Applications close Sunday 20th September 2026. We will be reviewing applications on a rolling basis from Monday 14th September, so we encourage applicants to apply as early as possible.

#Fundraising #FundraisingManager #HeadOfFundraising #FundraisingLead #FundraisingDirector #DirectorOfFundraising #Fundraiser #YouthFundraising #GrantFundraising #UnrestrictedFundraising #FundraisingStrategy

YEF Detached Youth Work Area Lead

Relationships change lives.

At M13 Youth Project, we believe every young person deserves trusted adults who believe in them, walk alongside them and help them discover who they are, what they have to offer and the difference they can make. For over 30 years, we've built those relationships through detached youth work - meeting young people where they choose to be, listening deeply and creating opportunities for belonging, belief and hope.

We're now looking for an experienced Detached Youth Work Area Lead to join our team and play a key role in one of the UK's most ambitious detached youth work research pilots.

M13 is leading the Greater Manchester consortium delivering the Youth Endowment Fund (YEF) Detached Youth Work Pilot. The Pilot aims to build a strong evidence base for detached youth work, combining outstanding frontline practice with rigorous evaluation to shape the future of youth work nationally.

Reporting to the YEF Detached Youth Work Project Lead, you'll work across three neighbourhoods and lead detached youth work in at least two of these, within M13's delivery of the pilot. You'll be responsible for delivering high-quality detached youth work outdoors in public spaces (on streets, in parks and other community spaces), modelling excellent relational detached youth work practice, supporting less experienced colleagues through day-to-day practice, contributing to monitoring and evaluation, and building positive relationships with young people, local residents, community organisations and partner agencies.

This is first and foremost a frontline detached youth work role. You'll spend much of your week in outdoors in parks, streets and neighbourhoods, building trusted relationships with young people through conversation, consistency and purposeful informal education. Alongside this, you'll help ensure high-quality implementation of the YEF Shared Practice Model within your neighbourhood patches, contribute to monitoring and reporting and work closely with the Project Lead and wider team to support the successful delivery of the pilot.

We're looking for someone who is a qualified (NVQ L2 in Youth Work) and experienced (2 years) detached youth worker, confident leading excellent practice and passionate about relational detached youth work. You'll be organised, reflective and proactive, with experience of taking responsibility for detached youth work within a neighbourhood, maintaining high-quality records, building effective local partnerships and supporting colleagues through encouragement, reflection and shared learning. Most importantly, you'll share our belief that relationships are the foundation for meaningful change.

This is a 22.5- 25 hour per week, community and office-based role (M13's full-time week is 37.5 hours). Your week will include six detached youth work sessions (three afternoons and three evenings), alongside planning, monitoring, partnership working and reflective practice. Some flexibility can be offered around when office-based work is undertaken, where operationally possible.

In return, we offer a supportive, reflective and values-led working environment, regular supervision, ongoing professional development, a generous employer pension contribution, TOIL for out-of-hours working, additional Christmas gift leave and the opportunity to contribute to nationally significant research that could shape the future of detached youth work.

If you're an experienced detached youth worker, confident in leading work in ourdoor community public spaces, ready to combine outstanding frontline practice with leadership of detached youth work across neighbourhoods, learning and innovation, we'd love to hear from you.

Who we are

IPSEA (Independent Provider of Special Education Advice) is a national charity working to ensure that children and young people with special educational needs and disabilities (SEND) receive the educational support they are legally entitled to. Since we were formed in 1983, we have helped to improve the education experience of thousands of children and young people across England. We do this by providing free and independent legal advice and casework support for families, undertaking policy work and delivering training on the SEND legal framework.

What you’ll do

Reports to: Fundraising Manager

Location: Remote, with occasional travel for funder and staff meetings 4-5 times a year

We are looking for an experienced and motivated Trusts and Philanthropy Officer to join our small, ambitious fundraising team. IPSEA has a proven track record of successfully securing grants for core costs and projects. You will be responsible for researching new funding opportunities, preparing and submitting tailored applications and reports, and managing relationships with funders through thoughtful and timely stewardship. You will also have the opportunity to shape the early development of our strategies in major gifts and wider philanthropy and contribute to this work into the future.

This is a key role in IPSEA’s fundraising strategy and will help secure long-term financial sustainability for our services. 

If you share our commitment to protecting, promoting and upholding the rights of children and young people with SEND and would like to use your fundraising skills at IPSEA, we would love to hear from you. 

 What we can offer you

What we can offer you

• 5% employer pension contributions
• Healthcare cash plan
• Flexible working arrangements
• 25 days annual leave plus bank holidays plus an additional day off for your birthday (pro-rata if part-time).

To apply

Visit our website to download a recruitment pack and application form.

Deadline for applications: 9am on 12 October 2026.

First-round interviews: on 16 October in London, with second-round interviews (online) in the week commencing 19 October 2026.

NO AGENCIES PLEASE.

New College Worcester is a national residential school and college for children and young people aged 11 to 19 who are blind or vision impaired. Set in extensive grounds overlooking the Malvern Hills, NCW is a unique and rewarding place to work, making a difference to the lives of young people with a vision impairment.

We are looking for a Health & Safety Education Compliance Lead to make sure the College meets all its legal, statutory and regulatory obligations across our educational and residential provision. Working closely with our Senior Leadership Team, managers, governors and external agencies, you will champion a culture of safety, accountability and continuous improvement - spanning health and safety, safeguarding, policy management, risk and inspection readiness.

Your day to day duties will include

• Acting as the College's operational lead for health and safety - inspections, audits, risk assessments, accident and incident investigation (including RIDDOR) and statutory testing.
• Managing a rolling programme of policy reviews, keeping every policy compliant, current and communicated to staff, parents and students.
• Identifying, monitoring and reporting on compliance risks across the College (Single Central Record, GDPR, health and safety, safeguarding), advising SLT and reporting to Governors.
• Supporting safeguarding, including confidential records of low-level concerns and arrangements for visitors and hirers.
• Preparing for and supporting education and residential inspections, including self-evaluation and improvement planning.

To be successful in this role you will need

• NEBOSH General Certificate in Occupational Health and Safety (or equivalent).
• Demonstrable experience in a compliance role, ideally within education or another regulated sector.
• Strong knowledge of UK educational regulations, safeguarding, data protection (GDPR) and health and safety legislation.
• Experience of conducting audits and risk assessments against statutory and regulatory requirements.
• Excellent attention to detail, strong organisation, and confident communication with staff, SLT and governors.
• A relevant compliance or legal qualification (e.g. ILM Diploma in Compliance) and familiarity with Ofsted inspections (desirable).

The benefits of working at New College Worcester include

• Working in an inspiring and rewarding place alongside our exceptional students
• The Pension Trust Pension Scheme
• Free use of the College swimming pool
• Free use of the state-of-the-art fitness facilities in our multi gym Fit4Purpose
• Continual professional development and training opportunities
• Free on-site parking
• Great value on-site catering facilities
• Staff wellbeing package
• New College Worcester is set in extensive grounds which overlook the Malvern Hills

This appointment is subject to two satisfactory and verified references, an Enhanced DBS Clearance and Registration, medical clearance and a three-month probationary period. Please note that the May Day Bank Holiday and Celebration Day (Saturday, end of June / beginning of July) are working days for all NCW staff.

Please note that we welcome applications by CV in the first instance, however if you are shortlisted we will need you to complete our full application form for vetting purposes.

Pro rata salary: £20,577PA - £22,099PA based on Term Time Only 3 days per week.

If you wish to discuss the role further, please contact Steve Williams HR Manager

Harris Hill is delighted to be recruiting for a Grants Officer on behalf of a growing and entrepreneurial charity supporting high-value philanthropy and grant-making in the UK and internationally.

Salary: Starting from £40,000 + generous benefits
Location: Marylebone, London (hybrid – 3 days office-based, 2 days WFH)

This is an exciting opportunity for a grants professional with strong knowledge of UK charity law and grant-making to join a fast-paced, entrepreneurial organisation and play a key role in increasing the flow of funding into the charitable sector.

The role: You will manage and assess grants across a range of portfolios, including complex and international programmes, ensuring funding decisions are robust, compliant and appropriately risk-assessed.

Key responsibilities include:

• Assessing grant requests and undertaking appropriate due diligence.
• Making well-reasoned grant recommendations based on risk, charity law and regulatory guidance.
• Advising colleagues on grant-making, compliance and complex cases.
• Managing high-risk, complex and international grant applications.
• Liaising with grantee organisations and supporting donor communications.
• Monitoring grant reports, compliance requirements and reporting obligations.
• Maintaining accurate, audit-ready grant and due diligence records.
• Keeping up to date with charity law, regulation and sector best practice.
• Supporting improvements to grant-making systems and processes.
• Developing guidance and training for colleagues.
• Supporting external communications, events and networking where required.

About you

You will have:

• At least 3 years' experience in a grant-making role within a UK charity or philanthropic organisation.
• Strong knowledge of UK charity law and Charity Commission guidance.
• Experience managing complex international grants.
• Excellent analytical, organisational and time-management skills.
• Strong written and verbal communication skills.
• Sound professional judgement and attention to detail.
• A pragmatic, entrepreneurial and solutions-focused approach.
• The ability to manage multiple priorities in a fast-paced environment.
• Experience with grant management systems and reporting tools.

If you are an experienced grants professional looking for a varied role where you can use your expertise, judgement and problem-solving skills to make a real impact, we would love to hear from you.

For more information, please submit your CV.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you an experienced and highly organised operations professional who enjoys making sure an organisation runs smoothly and wants to make a difference?

Kapella’s mission is to build better relationships and improve the wellbeing of families and individuals. We provide accessible and affordable services, including counselling, family mediation, training, and domestic abuse programmes across Birmingham and the Black Country and wider Midlands area. Our work includes self-paying clients as well as funded projects delivered through contracts, grants, and partnerships.

We are looking for an Administration and Operations Manager to lead and strengthen our day-to-day operations. Working closely with the CEO and service managers, you’ll oversee the day-to-day running of the organisation across our 2 main premises and in other community venues. You will manage the admin and appointments functions and ensure our services run smoothly, consistently, and with a focus on quality, sustainability, and user experience. 

We are entering an exciting phase of growth and are looking to expand our services and extend our reach across Birmingham, the Black Country, and surrounding areas. This new role is central to these plans.

Initially, the role will be hands-on with responsibility for recruiting and training more administrative staff, fully opening our main premises, and transitioning to a hybrid model of online and face-to-face counselling. You will also support the implementation of updated policies, procedures, and new online appointment and case management systems.

As the organisation grows, there is significant opportunity for development, allowing you to contribute to how our services are delivered, strengthen our team, and help us meet the increasing need for our services.

Based at our Birmingham office, you’ll be supported by a small admin team that will grow.  This role will require some flexibility in working hours to meet service needs, including working at other centres from time to time.

What you’ll do

· Be responsible for the day-to-day running of the Birmingham and Wolverhampton centres and community venues.

· Lead and manage the administration team, including recruitment, training, and volunteer coordination.

· Manage appointments, service utilisation, waiting times, and payments.

· Streamline processes and systems to improve efficiency, consistency, and client experience.

· Support implementation of new technology, online appointments, and case management systems.

· Ensure premises are safe, functional, and fit-for-purpose.

· Monitor service performance, budgets, and KPIs; prepare reports for management and funders.

· Promote a positive, inclusive, and supportive workplace culture.

· Work closely with service managers and the CEO to align operations with strategic goals.

·Ensure compliance with HR, health & safety, and organisational policies.

What we’re looking for

· Proven experience in administration and operational  management, ideally in third sector, health, or community services.

· Strong track record in operational management, ideally in third sector, health, or community services.

·Significant administrative experience, including database/case management systems.

·Experience monitoring activity, performance, budgets, and KPIs

·Ability to design and embed effective processes, policies, and systems to improve efficiency and consistency.

·Confident in implementing new technologies and using data to inform decisions.

·Experience overseeing premises and creating safe, fit-for-purpose environments.

·Understanding of client journey and accessibility, with experience improving service utilisation and engagement.

·HR and health & safety knowledge, with experience managing staff wellbeing and compliance.

·Strong leadership, communication, and relationship-building skills, with a commitment to inclusion and equity.

Why join Kapella?

• Play a key role in expanding essential services to families and individuals across Birmingham and the Black Country.
• Be part of a passionate, supportive, and values-driven team.
• Significant opportunity to shape operational processes and grow into a senior leadership role.
• We offer ongoing development, 25 days leave, professional development, a 5% employer contribution pension scheme and staff wellbeing support.

The Role

What we're looking for

Essential criteria:

• Excellent project management, communication, presentation skills, report writing and drafting skills
• High level of initiative, problem solving and decision-making skills
• Excellent organisation skills and attention to detail
• Excellent ability to build, develop and maintain working relationships with other team members and with senior internal and external stakeholders
• Excellent analytical, computer and database skills

Please see the job description for more details.

What's in it for you

For two decades, Transplant Links Community has been transforming access to kidney transplantation in low- and middle-income countries. Working with NHS transplant professionals and international clinical partners, they help hospitals develop ethical, sustainable and increasingly self-sufficient transplant services. Alongside Transplant Links work with Partner Centres, our education and training programmes connect healthcare professionals around the world with specialist expertise and learning.

Chief Executive
Transplant Links
£75,000 FTE
Remote, UK based

This is an opportunity to lead a small, specialist organisation with international reach and tangible human impact. Working with a committed staff team and an exceptional network of NHS clinical volunteers, you will build on strong foundations while helping Transplant Links become more ambitious, sustainable and influential.

You will work with the Board to shape and deliver our strategy, lead and develop the organisation, strengthen our partnerships and profile and, importantly, grow and diversify our income. Developing a more consistent and sustainable funding base will be central to our next chapter.

This is a genuinely hands-on CEO role. We are looking for someone who thrives in a small, entrepreneurial organisation and is comfortable moving between the strategic and practical. You might be working with Trustees on future direction, developing a funding relationship, building an international partnership or helping colleagues resolve an operational challenge. You will enjoy being close to the work, taking ownership and making things happen.

You may already be a CEO or be a senior leader ready to take that step. More important than title is your ability to combine strategic judgement, strong relationship-building and an entrepreneurial approach. You will bring leadership experience alongside a demonstrable ability to generate income, develop partnerships and make a compelling case for support.

You do not need to be a clinician, but you will need the curiosity and credibility to work effectively with medical professionals and international partners, and respect for the expertise and voluntary contribution on which our work depends. Above all, we are looking for someone who is ambitious for our impact rather than the size of the organisation, a collaborative, resourceful and resilient leader who can see what is possible and help us make it happen.

Closing: 18 October 2026
Prospectus interviews: 26-30 October
Transplant Links interviews: From November 9

We are committed to building an inclusive and diverse organisation where everyone feels valued, respected and able to thrive. We welcome applications from all backgrounds and communities, particularly those currently underrepresented in our organisation.

The attached appointment brief provides further information about the opportunity, and the Prospectus team is available for an informal conversation.

Alpha International is seeking a strategic and relationship-focused Fundraising Manager to lead our Donor Growth Programme, driving supporter engagement and growing income from donors giving up to £10,000 annually.

In this pivotal role, you will develop and deliver fundraising campaigns, donor journeys and stewardship programmes that attract, engage, retain and inspire supporters. Using data and insight, you will identify opportunities to grow giving, strengthen donor relationships and build a pipeline of future major donors.

Some of the key responsibilities include:

• Lead the strategy and delivery of Alpha’s Donor Growth Programme.
• Develop and optimise donor journeys, ensuring excellent supporter experiences.
• Plan and deliver multi-channel fundraising and engagement campaigns.
• Manage and steward a portfolio of current and prospective donors.
• Monitor performance, analyse data and use insight to drive continuous improvement.
• Collaborate with colleagues across Fund Development, Communications, Operations and the wider HTB Group to deliver fundraising objectives.

The Ideal Candidate

• Committed to the vision, mission and values of Alpha.
• Familiarity with Alpha – experience in attending, serving or leading an Alpha course.
• Experience of managing mid-level donor or regular giving programmes, including activity to upgrade donors and identify future major donor prospects.
• Experience using a fundraising CRM or donor database to manage relationships, segment audiences, track activity and report on performance.
• Good financial awareness, including the ability to track income, monitor campaign performance and contribute to budget planning and operational budget monitoring.
• Experience working with fundraising suppliers, agencies or external partners where appropriate.