Jobs

Housing and Wellbeing Mentor

Hours: Full time 35 hours a week Monday to Friday
Contract: 12 months
Salary scale: £24,395 per annum, pay award pending
Responsible to: Tenancy Operational Lead
Location: Hybrid role with Nominal office working in Chorley, and regular travel to venues around Lancashire for tenant visits, training, and team meetings.

Lancashire Mind’s Tenancy Management Service works in partnership with several registered housing partners across Lancashire to manage a portfolio of properties on their behalf and provide tenancy support to people living with moderate mental health conditions.

We care about making a difference to people’s lives and through the provision of regular support, we work with each person to improve their mental wellbeing and build the confidence and skills to sustain their tenancy and move on to independent living.

We use an outcome-based approach, making sure that each person is involved in their own support planning from the start of their journey with us and achieve this by offering encouragement and one to one support to help each person to understand and manage their tenancy, develop social and daily living skills, gain access to essential services to manage their mental and physical health and help and guidance to maximise their benefits and improve their economic wellbeing.

Your new role

We are looking for a new Tenancy Management Worker to join our small and friendly team to manage a caseload of customers who have complex needs including mental health conditions, substance misuse, homelessness, and a possible history of offending.

Your job will be to work closely with these individuals to promote independent living and help them to achieve and sustain their tenancies. This is a challenging and varied job which is often rewarding, particularly when the people we have supported achieve their own goals and move on to build better lives.

What you will need to succeed

You will need experience of working with people with complex needs ideally in a supported or social housing setting and have the resilience to support people with a diverse range of mental health conditions to overcome barriers to independent living.

It is important that the right candidate is an excellent communicator, able to listen and understand people’s needs but also confident communicating and liaising with other local services and partner agencies to ensure each person has the right support in place.

An excellent working knowledge of safeguarding practices for protecting vulnerable people is also key to this role and the successful candidate will need to be able to demonstrate proven experience of this.

Ideally, an understanding of the issues which arise within the social housing sector or experience working in a similar role would be an advantage.

You will need to be a good team player, with the ability to work well with others and be able to work on your own initiative with minimum supervision.

This is an essential car user role as it requires extensive travel to and from tenants’ properties in Lancashire.

Lancashire Mind is an equal opportunities employer and welcomes applications from all sections of the community, particularly candidates with a lived experience of mental health conditions who fulfill all the criteria within the person specification.

Applications must be submitted using a Lancashire Mind job application form. For more information about the role and how to apply, please download the attached application form and Recruitment Pack.

The deadline for applications is 9am Monday 20th of May

Interviews for this post are scheduled to take place on Thursday 18th and Friday 19th April 2024 and will be held at Lancashire Mind’s Chorley Office.

Please note: Lancashire Mind follows Safer Recruitment practices and have a commitment to safeguarding people who use our services. Therefore, this post is subject to an enhanced Disclosure and Barring Service (DBS) check. If invited to interview, we will ask you to provide evidence of your qualifications and right to work.

Are you an experienced Surveyor looking for a career working for a leading charity?

We have exciting opportunities for people to join our Assets and Compliance team as Regional Surveyors in Bristol and London.

Our ambition as a homelessness charity and housing association is to end homelessness for good, we believe that a key step of reaching this aim is in providing quality housing. Our Housing Services teams work hard to ensure we can provide safe, comfortable and sustainable homes which give people the opportunity to rebuild their lives.

In the role of Regional Surveyor, you will play a role in helping us continue to deliver on our ambitions, through leading on responsive and planned maintenance service delivery for with supported housing and self-contained accommodation in a designated region. Additional key responsibilities will include:

• Responsibilty for inspections of responsive and complex repairs, damp and mould.
• Supporting the delivery of capital and revenue reinvestment programmes and major projects, including cyclical maintenance programmes, refurbishment of acquired assets, onboarding new buildings, and managing termination dilapidations.
• Build strong relationships with our internal and external clients to deliver a high quality, customer focused service and with our supply chain partners to deliver on time and to budget whilst achieving quality work and value for money.

In this role you will travel to various site locations within our West London Region or our Southwest Regional (Bristol/Oxford/Milton Keynes) on a regular basis. Your office base will be either in LB Kensington & Chelsea (West London Region) or Hounslow (Southwest Region). Occasional travel to our Head Office, near St Katherine’s Dock will also be required. This allows for in person collaboration, team building, line management and other relationship building opportunities.

We support a flexible approach to work with opportunities for agile working for the rest; from home, or other St Mungo’s London or regional locations. 

About you

We are looking for a skilled Surveyor with proven experience in management and delivery of responsive repairs, major works projects, and planned reinvestment programmes or cyclical maintenance programmes.

• You may hold an HNC/HND level qualification or higher in Building Surveying (or equivalent qualification) or be able to demonstrate equivalent work experience.
• You will demonstrate the ability to deliver robust contract management that delivers on time and to budget, and your experience of large scale budget management and valuations.
• You may have some experience working in the social housing sector, which is beneficial but not essential.
• A full UK or equivalent driving licence and access to a vehicle is essential for this role.

Above all we are looking for solution focussed people who are enthusiastic about using their skills to improve our buildings, giving our clients safe and comfortable places to live.

How to apply

To view the full job description please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.Click the Apply Now Button to submit your CV and Supporting Statement by 10 am on 20 May 2024

We will be reviewing applications on a rolling basis and may close this advert early.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Spectra are a lived experience organisation working with socially excluded and marginalised communities in an empowerment model, to ensure access to appropriate health, wellbeing and support services.

We offer evidence-based, inclusive, accessible, knowledgeable and quality services which are non-judgemental and delivered by lived experience peers. 

Spectra are looking for an experienced Therapeutic Services Manager and Clinical Lead to lead, develop, coordinate, and represent Spectra’s counselling services internally and externally at Senior Management level. You will ensure delivery of consistent, high-quality counselling across all of Spectra’s teams (Young People, Sexual health, Trans and Non-binary (TNB) people), supporting and empowering our service users, whilst ensuring clinical work is carried out in accordance with BACP ethical guidelines and Spectra’s protocols.  You will also conduct some clinical assessments and provide some weekly 1-to-1 counselling/group therapy sessions.

You will be confident working with diverse and intersectional groups who face social exclusion and inequalities around access to appropriate health care, wellbeing and holistic support. You will be able unequivocally to respect, support, promote and work within LGBTQ+ and other diverse communities.

£40,000 - £44,000 FTE per annum according to experience, pro rata for 4 days per week (£32,000 to £35,200). Hybrid working (office in Ladbroke Grove) with 25 days holiday and bank holidays (pro rata), plus a pension scheme. 

Q is an ambitious initiative connecting thousands of people working to make health and care better across the UK and Ireland. Q is part of respected charity the Health Foundation, working in partnership with organisations across the UK and Ireland. You can find out more on Q’s website.

As the Innovation and Collaboration Manager, you will design and lead projects and programmes of work that support health and care practitioners, including senior leaders and patients, to make progress on some of the most complex challenges facing the health care sector.

Critical to success will be experience of service design, systems thinking and/or improvement approaches, both through direct experience and coaching others to use these approaches to achieve support systems change. You’ll have experience working with people at senior levels and enabling collaboration in groups and teams from diverse backgrounds.

Collaborative by nature and training, you’ll have excellent interpersonal skills with the ability to network, build and maintain collaborative relationships with a range of stakeholders and to influence stakeholders to secure buy-in and engagement. Strong project management, communication and organisation skills will be expected.

This is a fantastic opportunity to join a widely respected and dynamic initiative.

To find out more about the role and what we are looking for, please click on the link below to be redirected to our careers website.

Fundraising Development Manager

Fixed-Term, (Maternity Cover) Part-Time, Term-Time only

15 hours per week (flexible)

Pay Scale : H8, point 23 to H9, point 28  (dependent on experience)

Required : April / May 2024 

We are seeking a knowledgeable individual to oversee the Fundraising Development Manager position for a fixed-term, covering maternity leave. The successful applicant will have some professional experience of fundraising and/or education development, together with experience of developing good working relationships with a wide range of internal and external stakeholders.

If you have enthusiasm for fundraising and would like to be involved in helping us in continuing this important work for our school, please get in touch.

Job Description

Voluntary Action Harrow is looking for a Health Inequalities & Community Engagement Officer to work within our Stronger Communities team. Stronger Communities aims to remove barriers to accessing healthcare, increase community engagement and co-production and reduce health inequalities in the borough of Harrow. We are particularly interested in increasing engagement from communities in deprived areas and encouraging applications from those who might be under-represented in our work.

Responsibilities

• To create and share accessible information resources for community groups and individuals.
• To manage and update social media channels and our easy-to-use website, creating accessible graphics that help promote the work we are doing.
• To deliver and attend community events, aiming to raise awareness about health issues and making sure communities have access to accurate information.
• To carry out light-touch research, so we are able to feed-back the views of communities to policymakers. .
• To develop positive working relationships and clear communication with other local voluntary & community sector (VCS) organisations and healthcare providers.
• To help other VCS organisations improve awareness and engagement of health inequalities and disparities.
• To organise and support representation at community meetings, forums and networks, encouraging attendance.
• To develop and deliver on-the-ground awareness, focusing on areas with high footfall, such as train stations, supermarkets etc.
• To utilise and support management of volunteers in the facilitation of role.
• To support the creation of reports, presentations and feedback
• To support and communicate campaigns through newsletters and communication channels.
• To build and maintain relationships with people from different communities who are willing to share their stories to be used as case studies to promote our work.
• To maintain and update records on our database.

Skills, Competencies and Behaviours

• Ability to carry out community outreach/engagement work within different communities
• Ability to work to address health inequalities
• Can communicate and engage with individuals from varied backgrounds
• Demonstrates strong management of stakeholder relationships
• Can collate, analyse and interpret information from communities
• Can use social media in a project or work-related setting.
• Previous experience using the following, or programs/platforms similar to them: Google workspace and docs, Canva, Wordpress.
• Demonstrates strong administrative skills and abilities
• Can turn activities and services into compelling content, with engaging calls to action.
• Ability to adjust to the ever-changing needs of the organisation, different priorities and multi-task efficiently.
• Can identify key stakeholders and conversations where we can engage so as to better showcase our work and expand our reach.
• Resourcefulness to work with a limited budget.
• Ability to take the initiative to develop this role and make the most of the opportunities available.
• A keen eye for detail

Who are we?

Voluntary Action Harrow Co-operative work with the local community providing information, training and guidance.

Based in Harrow, we are a not-for-profit co-operative owned by our workers. We have in-depth knowledge of the local area and of who’s doing what. Our members collectively have over 35 years’ experience in the voluntary, community and social enterprise sector, specialising in capacity building in a variety of different organisational development areas.

We’ve worked with a diverse range of local organisations, from small community groups, to regional and international charities. We also run, manage and co-ordinate projects, working with local people and groups to help them make a difference in their local community.

Support available to the successful candidate

You will be working within the Voluntary Action Harrow Stronger Communities Team, who hold a huge amount of knowledge and have good relationships with charities and community groups across Harrow.

Voluntary Action Harrow Co-operative aims to be an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

This role description can be requested in large print.

We are a faith-based charity, creating safe homes and communities for over 100 homeless men & women across South Yorkshire and North Derbyshire

Applicants must be flexible to work at any of our project sites in Rotherham, Chesterfield and Shirebrook areas although preferences will be considered if regular shift patterns are available. 

Day, night and weekend shifts are available on a relief, holiday cover basis. 

Do you want to work alongside people with complex needs and do you have a heart for the vulnerable? Candidates' ethics and values must be in keeping with the Christian faith. 

If this is you, then we would like to hear more about you. 

Harris Hill are delighted to be partnering with a national sight loss charity, in their search for a Trusts and Philanthropy Fundraising Manager to join their team.

As Trusts and Philanthropy Manager, you will contribute to the development and implementation of plans to grow income from trusts, major donors and statutory funders by developing excellent written proposals, applications and reports. You will deliver exemplar stewardship to donors which responds to their individual needs and inspires continued support, mostly through written and telephone communications but also includes participation in events, visits and meetings. You will use fundraising research resources to carry out research to identify and cultivate prospective funders. You will also collaborate with colleagues, especially in the services and research teams, to gather information representing project needs, aims and deliverables; ensuring that what is presented to funders is aligned to the delivery side of the organisation.

To be considered for this role, you will need:

• A successful track record in trusts fundraising including developing multi-year proposals for 5 and 6 figure gifts.
• Experience in effectively stewarding funder relationships.
• Excellent writing skills for delivering inspiring proposals and reports to a deadline.
• Experience in developing and maintaining funding relationships that inspire repeat gifts.

If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill on [email protected] or call him on 020 7820 7332.

Salary: £35,000 - £38,000
Permanent, Full-time (Part-time - 4 days per week is also considered).
Location: Andover with flexible hybrid working or Remote.

Deadline - Wednesday 22nd May at 9am
Application process - CV and Cover Letter

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Harris Hill are delighted to be partnering with a fantastic mental health charity, in their search for a Fundraising Executive (Trusts) to join their team.

As Fundraising Executive (Trusts), you will drive and accelerate income predominantly from charitable trusts and deliver an unrivalled supporter experience. You will assist with researching grant making organisations (e.g. charitable trusts, lottery and statutory organisations) to match identified funding needs, including essential core costs. You will be responsible for a charitable trust/statutory funding portfolio agreed with line manager. You will also write and lead on high quality funding proposals including assisting with project budgets.

To be considered for this role, you will need:

• Experience of researching, drafting and submitting successful bids to charitable-trusts and/or statutory funders for >£10k
• Excellent written communication skills; (e.g. drafting formal letters/fundraising applications/ fundraising materials/social media or similar)
• Proven diverse formal & informal verbal communication skills including ability to engage and inspire supporters to fundraise (e.g. leading meetings/giving presentations to a range of stakeholders/motivating fundraisers or transferable skills)

If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill on [email protected] or call him on 020 7820 7332.

Salary: £31,214
2 year Fixed Term Contract, Full-time (Part-time - 3 or 4 days per week is also considered).
Location: Harrow with Hybrid working

Deadline - Monday 27th May at 9am
Application process - CV and Cover Letter

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are looking for a motivated, creative, and organised Engagement and Communications Officer to join our team. This role is a unique opportunity for someone with a passion for building a fairer legal system through impactful events, engaging member outreach, and powerful communications. Working alongside the Director of Development and the Head of Communications, this role will work across teams to maintain and strengthen engagement through events, communications and corporate outreach. You will play an integral role in communicating our work as widely as possible and improving and increasing engagement with our supporters, including our members, donors and corporate partners.

The Engagement and Communications Officer will work to maximise income and support for JUSTICE through events (approximately 45% of the role), communications (approximately 30% of the role) and membership (approximately 25% of the role). They will report to the Director of Development and Head of Communications.

We want someone who can learn and grow in this role so if you don’t have every skill listed but are organised, motivated, and interested in our work then we want to hear from you.

The JUSTICE team currently work in a hybrid manner. Staff members have access to office space in London, however, attendance is currently optional. Our staff enjoy flexible working conditions, 27 days annual leave, plus the week between Christmas and the New Year, 8% employer pension contribution and access to an Employee Assistance Programme.

The application form and candidate pack are below. The candidate pack includes more information about this role including the person specification, the organisation and more details on how to apply. 

The deadline for applications is 11pm on Sunday 19 May 2024. Please mark your email with ‘Engagement and Communications Officer’ in the subject line.

Interviews will be held on Monday 3 June 2024. Candidates will be required to complete a test as part of the interview process.

JUSTICE is an equal opportunities employer. We encourage applications from people of all backgrounds, but particularly welcome applications from individuals from marginalised groups, those with lived experience of the justice system, as well as those underrepresented in the legal professional including women, people of colour, trans and non-binary people, and disabled people.

Please note that we will not respond to any enquiries from recruitment agencies.

Can you lead the management of our property portfolio, the delivery of cyclical and reinvestment works and our responsive repairs and voids service?

Our ambition as a homelessness charity and housing association is to end homelessness for good, we believe that a key step of reaching this aim is in providing quality housing. Our Housing Services teams work hard to ensure we can provide safe, comfortable and sustainable homes which give people the opportunity to rebuild their lives.

We currently have an exciting opportunity for a Head of Assets who will help us achieve that ambition.

In this role you will support the Director of Assets & Compliance to deliver our strategic objectives, including our statutory and regulatory obligations focusing on the safety of our clients, quality and value for money.

You will oversee Asset, Responsive Repairs and Portfolio teams providing motivational line management to Managers of these teams; supporting them in your key role to ensure the organisation makes sound investment and divestment decisions, implementing the asset management strategy and developing and implementing quality repairs, maintenance and voids standards.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

We are looking for a dynamic, customer centred and systematic Head of Service with experience of successfully delivering strategic asset management and responsive repairs and voids services.

You will have extensive experience of working at a Head of Service/senior management level ideally gained in the housing sector and will have the ability to work with a range of customers, colleagues and external key stakeholders. You will have experience of leading a large functional diverse team, have a solution focused approach and an interest in collaborative team working.
Above all else you’ll be strong leader with a track record of delivering and a talent for driving innovation, quality and customer satisfaction.

How to apply

To view the full job description please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.When you are ready click the Apply Now Button to submit your CV and Supporting Statement by 10 am on 20 May 2024

We will be reviewing applications on a rolling basis and may close this advert early.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability? 

 Then Advance Charity could be the career choice for you!

We are looking for an IT Project Manager

 Salary:            £42,000 - £45,000 (depending upon experience)

Location: Hammersmith, with travel to other Advance sites (some working from home)

Hours:               35 Hours per week

Contract:           Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.   We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.  

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies. 

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

Reporting to the Director of Finance & Operations, the IT Project Manager will lead the scoping, researching, sourcing, design develop and implementation of several new systems relating to CRM, Case Management, Finance and HR.

The IT project manager will also support the Director of Finance & Operations in managing the relationship with the IT Support contract, providing IT support where necessary and in renewing the IASME (Information Assurance for Small and Medium Enterprises) accreditation.

About You:  You are pro-active, driven to improve processes and ways of working and have good stakeholder management skills and experience. You have the ability to work independently and use initiative. You will have good research and planning skills and are able to remain calm under pressure. You have good organisational skills including attention to detail and multi-tasking skills.

You are approachable, positive, flexible and ready to take on a wide range of tasks.

To be successful as the IT Project Manager you will need the below experience and skills: 

You will have previous experience in IT change management with significant experience of overseeing implementation projects, allowing you to hit the ground running. You will have an excellent understanding of computer systems, security and databases to allow you to ensure

an excellent and reliable IT service is provided to all staff on and off site. You will have strong Project, Stakeholder & Programme management skills and significant experience of delivering major business critical projects including the desired benefits and outcome to time, cost and quality, including the management and maintenance of standard project controls and documents.

You will have a bachelor’s degree in a relevant discipline or equivalent professional experience and 

A PMP, PRINCE2, Agile or other industry standard Programme or Project Management qualification. A good knowledge of Microsoft Server technologies, 365 admin level experience across Teams, SharePoint, OneDrive, Exchange Online etc. is essential for the role. Your experience will include supporting network devices and concepts, printers, softphones and other business hardware and software.

How to apply: 

If this sounds like the opportunity for you, please click on the ‘Apply Job’ button below.

Closing Date for Applications: Sunday 19 Mary 2024 at 23:59

· Interviews are taking place on a rolling basis 

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training

Career development pathways 

Accessibility

We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email the Talent team via our website and we will contact you to discuss how we can help. 

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Diversity, Inclusion and Equal Opportunities

We value diversity and believe the variety of ideas, perspectives and experiences it brings creates an effective environment in which talents can be fully utilised to achieve our goals.

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Learning and Development Coordinator

Provide technical support and quality assurance to RedR UK Programmes Team, ensuring high-quality, relevant, appropriate, and high impact services to RedR UK beneficiaries and donors. 

Fixed-Term One-Year Contract 

Responsible to: Associate Director of Programmes 

Location: London, UK or Amman, Jordan 

Salary: 3.1(GBP 33165) in London; 3.1(JOD 20,300) in Jordan 

This position works closely with the members of the Learning and Development Team, as well as working in a support role with members of the Programmes Team to deliver quality learning and development programming. The Learning and Development Coordinator also works in partnership with external partners, including members of RedR’s Associate Trainer network, as well as other RedR organisations, partners and clients. 

REDR UK AND THE WORK WE DO  

RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to disasters.    

We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.

RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals. 

We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia.

RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.

Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.

ABOUT THIS ROLE 

The Learning and Development Coordinator is an essential role within the Learning and Development Team and the Programmes Team more generally. The staff will closely work and coordinate with other members of the L&D Team as well as Programme Managers, Coordinators and Officers, Associate Trainers and Consultants, etc. The L&D Coordinator designs and adapts RedR UK training materials as well as providing technical L&D support and quality assurance to the broader Programmes Team. In particular, this role will focus on building and strengthening RedR UK’s self-paced eLearning offerings. 

JOB DESCRIPTION

Main Duties, Responsibilities and Accountabilities 

Ensure that the quality of our L&D services and material is maintained, improved and expanded: 

• Contribute to guiding, standardising and quality assuring the conversion of learning/training material, content and courses or course modules to e-learning 
• Contribute to updating, maintaining and expanding RedR UK L&D and training material and resources, store & categorise them, and make them accessible
• Contribute to the update and maintenance of RedR UK’s e-learning and open-source learning platforms
• Provide quality assurance of project outputs or deliverables and assist in drafting high quality reports
• Contribute to the development or updating of RedR UK’s L&D and eLearning strategies 

Support the delivery of RedR UK's demand-led services to a consistently high standard: 

• Provide an end-to-end service - designing, supporting, quality assuring and evaluating the delivery of learning interventions, including developing new training and capacity development services (F2F, online facilitated and eLearning), particularly in connection with RedR UK’s self-paced eLearning offerings 
• Coordinate with the L&D team on planning and scheduling of L&D activities and liaise with colleagues across RedR UK to ensure uniform high quality of services 
• Where appropriate, design and/or deliver learning/training services directly to the participants 
• Where appropriate and agreed by line manager, lead the execution of selected projects, especially L&D projects 
• Assist in ensuring that necessary monitoring, evaluation, accountability and learning (MEAL) data is gathered and analysed on all activities 

Support Network of Associate Trainers (ATs) and L&D Consultants to effectively deliver RedR UK's services: 

• Support the capacity building of ATs in L&D and technical Quality Assurance related matters, including introduction to RedR UK training methodologies, innovative training techniques, new training tools, etc. 
• Contribute to the recruitment, assessment and onboarding of prospective new Associate Trainers (ATs) into the trainer pool and/or on specific projects as required 
• Coordinate the work, performance, and planning of Associate Trainers when working under the L&D Unit. Quality-assure their work when working under Programmes Hubs 

Ensure that RedR UK services meet the needs of the sector and work to expand our reach: 

• Keep up to date with developments in learning with a focus on eLearning technologies and platforms, as well as other training methodologies and issues in the humanitarian sector and advise RedR UK programme teams accordingly 
• Contribute to identifying and exploring possibilities for expanding the range of services offered by the organisation and source funding for their implementation 
• Support business development efforts and proposal preparation by ensuring that the L&D component of the methodology is appropriate, services offered are in line with requirements, likely to achieve high impact and adding overall value to the programme 
• Represent RedR UK at selected external events and forums, as appropriate 
• Be the Key Account Manager (KAM) for selected Key Accounts (clients and partners) in line with RedR UK’s KAM System 

Additional responsibilities: 

• All employees are required to adhere to RedR UK's values of collaboration, excellence, lifelong learning, integrity and accountability 
• Manage special or project budgets as required and agreed with the Line Manager 
• Undertake other tasks as reasonably requested by the Line Manager 

PERSON SPECIFICATIONS 

Essential 

• Experience in design of self-paced and blended eLearning programmes, including experience with Articulate Rise, Articulate Storyline, Vyond and other animation/design platforms including a strong understanding of accessibility requirements 
• Experience managing Learning Management Systems, especially Moodle 
• Experience and understanding of learning and development approaches, adult learning (andragogy) and participatory learning methodologies, including designing and conducting LNAs, designing, delivering and evaluating face-to-face and online facilitated events and revising/adapting training material
• Experience assessing learning, familiarity with the Kirkpatrick Model, and experience tracking, evaluating and reporting on learning data 
• Excellent people skills and experience in the coordination of consultants, including effective cross-cultural communication and strong inter-personal skills 
• Ability to influence, build and maintain networks and relationships, both externally and internally to achieve good results, representing RedR UK at a senior level to a high standard 
• Good workload management skills and ability to use initiative to solve problems 
• Willingness to undertake travel internationally to often insecure and difficult environments for periods of up to two weeks 
• Excellent oral and written English language skills 

Desirable 

• Certificate in learning technologies, ICT, instructional design, or similar 
• Qualification in Humanitarian Action, Disaster Management, Development Studies or similar 
• Fluency in French, Arabic, Portuguese or Spanish 
• Ability to deliver trainings in a language other than English 
• Experience developing or administering an LMS 
• Experience of working with academic institutions on the assessment of learning 
• Experience in graphic design, video editing, audio editing 

Make it happen: apply now 

To apply for this role, based in either our London or Amman offices, please send your completed CV and one-page cover letter.

Are you ready for a rewarding opportunity to apply your asset management experience with an organisation that makes a real difference to people experiencing homelessness?

We currently have an exciting opportunity for an Asset Investment Manager to join the team and help us achieve our ambitions. As a homelessness charity and housing association our goal is to end homelessness for good. We believe that a key step in reaching this aim is providing quality housing. Our Housing Services teams work hard to ensure we can provide safe, comfortable, and sustainable homes which give people the opportunity to rebuild their lives.

In the role of Asset Investment Manager, you will support the improvement of data management systems and processes, provide accurate data and analysis reports, and prepare budgets ensuring statutory and regulatory requirements are met. This role also offers the opportunity to play a key role in developing and implementing parts of our Asset Management Strategy, overseeing development and ongoing maintenance of:

• Planned maintenance programmes, including reporting on performance management.
• Stock condition surveys which inform our approach to asset management and evidence compliance.
• Programmes of work to deliver St Mungo’s Environmental Sustainability Strategy.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

We are looking for someone with experience of carrying out property appraisals and preparing and managing projects and programmes, within time and budget.

• You will demonstrate good commercial and financial awareness and knowledge of working with asset/housing management databases.
• You will have experience of working with a wide range of internal and external stakeholders, with proven influencing and negotiating skills.

If you are open to new ideas, improvement and change and you can handle situations and problems with innovation and creativity, we encourage you to apply!

How to Apply

To view the full job description please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.When you are ready click the Apply Now Button to submit your CV and Supporting Statement by 10 am on 20 May 2024.

We will be reviewing applications on a rolling basis and may close this advert early.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits