Title: Social Media & Digital Marketing Officer

Salary: £20 per hour, part-time

Contract: 3 months initially with extension subject to review

Reporting to: CEO, Melanoma Focus

Location: Remote working

Be part of Melanoma Focus and work for a growing and dynamic team dedicated to supporting melanoma patients, carers and healthcare professionals.

Melanoma Focus is a national charity based in Cambridge, serving patients and clinicians alike, with a strong professional membership and an important advocacy role in patient care.  We are well-established as a trusted source of knowledge and good practice in the melanoma community, with significant international respect and a reputation for ‘boxing above our weight’. Our clinical guidelines and consensus statements on various aspects of the disease, and in particular its rarest forms, are accredited by NICE. Our Melanoma Helpline, run by expert clinical nurse specialists, and the Patient Decision Aid support patients and carers throughout their melanoma care pathway.

We are looking for someone who can assist our small but growing fundraising and marketing team, who likes to make things happen and will take our social media strategy to the next level. This role would suit someone with specific experience in digital marketing, particularly social media marketing, and who is passionate about making a difference to patient care.  We are committed to welcoming people from the widest possible diversity of background, culture and experience. 

Application process: email CV and covering letter to Susanna Daniels.

Reference: Social Media & Digital Marketing Officer as the email subject. 

Roles and Responsibilities

• Maintain and increase the charity's social media presence through Facebook, Instagram, Twitter and other platforms, providing interesting and timely updates.
• Work closely with the Melanoma Focus team to create daily content, including posts and stories (different platforms may require different content depending on engagement rates and platform trends/algorithms).
• Develop a social media strategy supporting the CEO and the Fundraising Manager for all events, campaigns, launches and the Melanoma Focus portfolio.
• Support all events, launches and campaigns through digital advertising and content creation.
• Write, or support the writing of, copy for posts on each social media platform.
• Ensure all comments and inboxes are monitored and queries and complaints are dealt with and responded to.
• Appropriately advise and manage SEO, SEM, PPC, Paid Advertising, Paid Search etc.
• Manage social media advertising on Facebook and Instagram.
• Manage Melanoma Focus’s relationship with Just Giving and similar platforms.
• Monitor social media post and advertising performance using insights and Google Analytics to budget social media spend accurately.
• Remain up to date with the latest digital marketing and fundraising developments, identifying, prioritising and implementing appropriate opportunities for Melanoma Focus.
• Ensure all content is consistent with the Melanoma Focus tone of voice, so that it enhances all marketing and fundraising efforts.
• Work closely with the Fundraising Manager to ensure fundraisers are monitored and thanked.
• Provide regular reporting on performance of social media & digital marketing.

EXPERIENCE (E = essential, D = desirable)

• Excellent IT, administrative and analytical skills (E)
• At least 2 years’ experience in social media marketing with in-depth knowledge of Facebook and Twitter (E)
• Managing and delivering social media campaigns within a charity, business or other organisation (E)
• Devising social media strategy and advertising campaigns to reach new audiences (E)
• Nurturing new and existing supporters through excellent supporter engagement via social media (E)
• Delivering all marketing activity within an agreed budget (E)
• Creating exciting, enticing and creative written copy (E)
• Promoting organisations through digital marketing activity such as SEO, PPC, Paid advertising and Paid Search (D)
• Using Google Analytics as a reporting tool (E)
• Working within a small team, preferably for a cancer-related organisation (D)
• Experience and effective discipline of working remotely (D)

Other Skills

• A passion for making a difference to melanoma patients, carers and healthcare professionals.
• Flexible approach and adaptable to working in a small cross-functional team.
• Ability to prioritise conflicting demands and tight deadlines; able to work with team members to share, motivate and influence; creative, strategic thinker, with a ‘Can Do’ attitude; desire to use initiative and seek continuous improvement.
• Agile and responsive to a changing social media environment.
• Willing and able to occasionally carry out other tasks for Melanoma Focus as and when required.

Title: Fundraising Manager

Salary: £23,000 - £29,000 pro rata depending on skills and experience

Contract: 3 months initially with extension subject to review

Reporting to: CEO, Melanoma Focus

Location: Remote working (mostly)

Be part of Melanoma Focus and work for a growing and dynamic team dedicated to supporting melanoma patients, carers and healthcare professionals.

Melanoma Focus is a national charity based in Cambridge, serving patients and clinicians alike, with a strong professional membership and an important advocacy role in patient care.  We are well-established as a trusted source of knowledge and good practice in the melanoma community, with significant international respect and a reputation for ‘boxing above our weight’. Our clinical guidelines and consensus statements on various aspects of the disease, and in particular its rarest forms, are accredited by NICE.  Our Melanoma Helpline, run by expert clinical nurse specialists, and the Patient Decision Aid support patients and carers throughout their melanoma care pathway.

Are you a strong all-round fundraiser dealing with varied campaigns and individual giving?  Can you inspire and motivate donors and fundraisers to engage further with Melanoma Focus?  If so, this is an exciting opportunity to join an ambitious organisation with a determination to make a difference to the lives of UK patients with melanoma.  We want to build on our fundraising success and develop a stronger and more diversified income base to secure funds and deliver our vision.  You will have a good mix of relationship, communication and technical skills. 

We are committed to welcoming people from the widest possible diversity of background, culture and experience. 

Application process: email CV and covering letter explaining your interest in this specific role to Susanna Daniels.

Please put Fundraising Manager as the email subject. 

Roles and Responsibilities

• Maintaining and improving all forms of communications with individuals and potential corporate donors who are not grant-giving bodies and are not in the pharmaceutical sector
• Acting as the main point of contact for individuals and corporates contacting the charity about all aspects of charitable giving
• To write, manage and monitor the fundraising budget across all areas of fundraising (other than the Pharmaceutical Industry)
• Undertake post-campaign analysis and make recommendations for future improvements
• To develop and deliver fundraising plans with corporate bodies and individual fundraisers providing excellent supporter care
• To research prospective donors and plan and orchestrate fundraising initiatives that build long-term engagement
• To develop our corporate support programme and matched funding schemes
• To develop our legacy proposition
• To ensure that the highest professional and ethical standards are adopted to meet relevant legal, professional, regulatory and compliance requirements

EXPERIENCE (E = essential, D = desirable)

• Excellent IT, administrative and analytical skills (E)
• Ability to establish and develop contact with corporates at an appropriate and senior level, especially those responsible for donations to charity (E)
• Knowledge of corporate donation practice, especially matched funding schemes and the scheduling of giving activities (E)
• Excellent interpersonal skills, both face-to-face and on the telephone (E)
• Previous professional fundraising roles with some specific focus on individual giving (E)
• Achieved significant income growth (E)
• Setting budgets, objectives and analytics for a broad range of income channels (E)
• Devising fundraising strategies and campaigns to reach new audiences (E)
• Delivering all fundraising activity within an agreed budget (E)
• Creating accurate, enticing and creative written copy (E)
• Creation of a legacy programme (D)
• Working within a small team (D)
• Experience and effective discipline of working remotely (D)

Other Skills

• A passion for making a difference to melanoma patients, carers and healthcare professionals.
• Flexible approach and adaptable to working in a small cross-functional team.
• Ability to prioritise conflicting demands and tight deadlines; able to work with team members to share, motivate and influence; creative, strategic thinker, with a ‘Can Do’ attitude; desire to use initiative and seek continuous improvement.
• Agile and responsive to a changing fundraising environment.
• Willing and able to carry out other tasks when required.

We are inviting applications for the post of

Deputy Locality Leader (full time)

Salary: £20,963 per annum

Location: Canterbury

In cooperation with the Locality Leader you will be managing all aspects of care and support to people with a learning disability in a residential care and supported living environment, ensuring the quality of its service whilst remaining faithful to the values and principles of the Identity and Mission of L’Arche. 

We are also inviting applications for the post of

Bank Assistants (casual relief)

Salary: £8.72 per hour

Location: Canterbury or Eythorne, Nr Dover 

Deadline for applications: Friday, 14th August 5pm

Interviews are held on Monday, 24th August and Tuesday, 25th August

Positions are subject to a DBS check at the enhanced level.

You've got a good understanding of mental health issues and really enjoy supporting others to achieve independence and lead their own recovery. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Recovery Worker. 

Right now, our Crisis service in Whitehaven is looking for someone like you to work with us, supporting individuals through their recovery journey, providing innovative recovery and crisis service interventions. Day-to-day, you will work with individuals to support the development and delivery of ‘client led’ recovery and safety planning, helping others to regain sustainable control over their challenges and maximise independence.  And, when it comes to liaising with statutory and voluntary agencies to give people access to a full range of services, again, we’ll rely on your expertise.

The chances are, you already work in the mental health field. What is for certain is that you're caring, consistent, flexible and creative, work well under pressure, know how to connect with people at all levels and, like us, are keen to break down the stigma of mental health. 

There are two part-time posts available. 

The salary for this role is £17,754.00 per annum, with progression up to £17,980.00 per annum (pro-rata 30 hours per week).

Closing date: 17th August 2020

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Job Description

Title: Marketing & Communications Co-ordinator

Reports to: Events Manager

Based at: Chipping Norton

Job Purpose: To bring together, supervise and promote, Marketing, Communications & Events for the Charity.

Key Responsibilities:

• Effectively represent the charity through consistent digital mediums on both website and social media.
• Delivering effective marketing and communications for projects, campaigns and events, using social media including press releases
• Advocating and promoting the organisations’ mission, ensuring consistency and integrity across all marketing communications
• Creatively produce the upkeep of brand guidelines ensure charity branding guidelines are adhered too.
• To create presentations for the senior management team
• Creating and designing graphics and icons for website & social media
• Attendee management for all events.
• Recognise opportunities to maximize revenue through marketing and digital/print media
• Appropriately manage and respond to enquiries relating to all aspects of work
• Maintain good working interdepartmental relationships; includes sharing information and providing support
• Ensure regular evaluations of procedures/guidelines in relation to digital and print media are produced and updated
• Represent the Charity at events throughout the year either remotely or physically

Personal Specification

• The position requires excellent written and oral communications and interpersonal skills, strong project and time management skills.
• We are looking for a committed, hardworking individual with strong attention to detail, and will share thoughts and ideas to help deliver our projects and campaigns to ensure growth of the organisation and willing to go the extra mile.
• We expect a well presented, polite, and welcoming appearance both in the office and at external events/meetings.
• This person needs to be able to handle multiple projects / deadlines and stay diligent with responses to emails and project follow up.

Qualifications

Skills & Qualifications

Requirements

Preferences

Qualifications and experience

High standard of qualifications. Experience in non-profit, and/or healthcare industry and customer service preferred. Associates Degree or above or equivalent experience level desired. At least three years’ experience in ‘marketing, communication’ or related area of work.  Graphic design experience and experience with Adobe suite, Photoshop, InDesign etc. Press release writing is essential.  Methodical and thorough approach to work.  A creative mind with original ideas and a great imagination.  Knowledge of online software and packagers such as HTML, Content Management Systems,

InDesign and Piktochart

Qualification(s) in marketing & communications management

Work skills

Excellent written and oral communication skills

Ability to deal confidently with a range of people at all levels, including in person, phone and email

Confident to negotiate, discuss and query in a positive and professional manner

Excellent administration and IT skills

Ability to think ahead

Able to manage edits and amends to a CRM website

Ability to multi task and work to and meet deadlines

Ability to work both independently and as part of a team

Budget awareness and good organisational skills in monitoring and keeping records related to budgets

High standards of proofing and reviewing publications

Effective sharing and keeping Line Manager regularly updated (and if needed, senior management)

Ability to think creatively.

Good attention to detail and accuracy.

Personal

Friendly and able to talk confidently to a range of stakeholders

Ability to work under pressure and remain calm

Confident to use skills and informed judgement to take the initiative

Enthusiastic and motivated

Trustworthy and mindful of confidentiality

Smart, professional and confident to present to an audience on the work of the charity

Approachable and confident to ask when unsure

Other

Be available to travel and work away from the office (for short periods of time)

To hold a full, clean UK driving license

An exciting and new climate change organisation is looking to recruit a Head of Finance for their UK office. If you are a qualified accountant with experience managing a finance function and would like to work for a flexible start-up organisation where you can shape and develop a team and input into strategic decisions, this would be a great role for you.

The Head of Finance reports to the Director of Programmes and Operations and supports the Executive to develop the strategic direction and financial viability of the organisation. You will also have responsibility for the provision of finance-related services and information to the Executive, the Directors and the organisation's key stakeholders.

Key Responsibilities

Financial leadership, strategy and reporting

• Working with the Director of Programmes and Operations to provide sound financial advice to the Executive Director, Directors and donors, acting as the leading interface between management and donors on financial
• Supporting the Director of Programmes and Operations in setting the organisation's long term strategic financial planning and annual budgeting processes. Accountable for ensuring processes are in place for resource allocation and performance monitoring of the organisation.
• Ensuring that the appropriate processes and procedures are in place to monitor the long-term financial viability of the organisation, advising directors on the financial consequences of proposed
• Providing financial strategic advice and regular financial reporting to donor advisory committees and to other entities within the global network.

Financial Management and Accounting

• Providing accounting and taxation services and co-ordinating cross-border accounting and tax advice to all entities.
• Ensuring the effective development, implementation and evaluation of finance policies and procedures ensuring their consistent and compliant application.
• Responsible for the production of the annual Statutory Accounts and for co-ordinating the accounts preparation and audit of overseas entities.
• Working with the Director of Programmes and Operations, provide an external interface with donors, grantees, banks, auditors, pension funds and investment consultants as appropriate. Negotiating and establishing partnerships with commercial provide

Risk Management and Operations

• Ensuring appropriate risk management techniques and financial controls are embedded throughout the organisation, at strategic and operational levels and across multiple jurisdictions.
• Providing and/ or coordinating all IT, risk / insurance and property services and advice.
• Ensuring that the reputation of the organisation in relation to finances and risk management is actively managed and monitored with all relevant stakeholder
• Acting as a spokesperson for the organisation as and when required and undertaking and: other duties as required by the Executive Director and Director of Programmes and Operations.

Qualifications & Experience

• Fully qualified chartered accountant (ACA, ACCA, CIMA or equivalent), with at least 10 years PQE.
• Experience of running a small finance and general administration department in a start-up or SME organisation.
• Experience of delivering excellent financial reporting and decision-making support to both internal and external stakeholders.
• Strong experience in technical financial accounting, management accounting and analysis. Including experience of working in international organisations with cross-border transactions.
• Experience of managing a complex grant portfolio within a charitable setting (desirable).
• Effective and easy communication style, able to relate to a wide range of people. Able to interpret and clearly explain complex financial data to non-finance staff and external stakeholders.
• Strong influencing skills and able to contribute effectively to strategy.

Recruiting for a Support Worker (Waiting List) to join our services in Maidstone and Ashford!

GBP 23,000 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more. This role is working 40 hours per week.

Job Overview:

The Support Worker plays a vital role as a front-facing position for the Kent Homeless Connect service in North and West Kent.

As the services' sole waiting list support worker; you will provide vital support for customers who are on the waiting list for Kent Homeless Connect services. You will need to be methodical and patient, providing telephone guidance and advice to customers.

You will be responsible for providing regular updates to referring agencies and maintain regular contact with customers to make sure that they are receiving appropriate support from other professionals dependent on need.

Key Accountabilities:

- Daily monitoring of waiting list
- Liaison with partner agencies, referrers and potential customers in relation in referral and waiting list process
- To hold a strong knowledge of safeguarding, feedback & complaints, data handling and risk assessment
- To represent Look Ahead at panels and meetings if requested
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Engage positively in reflective practice sessions with colleagues
- Ensure that all other Look Ahead policies and procedures are adhered to
- Carry out other duties commensurate with the role, as may be deemed reasonable by Look Ahead, including covering other duties if such a need arises

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:

- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience working in homelessness

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

If you are a personable, confident and client focused Resourcing/Recruitment professional or have relevant, transferable recruitment experience, this is an exciting opportunity to genuinely make a difference, helping St Mungo’s to meet our growing talent needs and supporting work that really changes and rebuilds lives.

In this busy and varied role, you will work with managers across London and the South East, providing an efficient and effective recruitment service for permanent, casual, temporary or self-employed workers.

Working from our head office in London, you will:

• Build effective working relationships with local managers, candidates and recruitment partners
• Advise on recruitment policy, processes and best practice recruitment
• Deliver regular training sessions related to recruitment and selection
• Develop recruitment marketing materials, advertising and social media campaigns

You will line manage up to 2 Recruitment Administrators ensuring that the pre-employment checking and on-boarding for new starters is progressed quickly, and that any delays or issues are quickly resolved in partnership with the hiring manager.

You will be based from our offices in London, with regular travel  travel to other locations across England as required.

You may have worked directly in an HR or Resourcing team before, but we also welcome applications from those with relevant transferable experience; for example, recruitment experience in relation to volunteers, temporary staff or perhaps from recruiting staff to a team you have managed.

If you are able to build effective relationships quickly, understand great customer service and can work with colleagues to solve problems and are assertive enough to be in a standalone role we would be delighted to hear from you.

Closing date: 10am on Monday 24th August

Virtual Assessments and Interviews: 3rd and 4th of September

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s is a Disability Confident Employer, we are in the top 100 of Stonewall’s Workplace Equality Index 2020 and we are. Equality, diversity and inclusion are central to the organisation's values and how we work.

We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, South West, Irish and Women’s Action.

• Flexible Working and Other Benefits

We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

Do you have project management experience and a passion for the heritage sector?

Cause4 are looking for an experienced Head of Programme to take the lead on our new Business Support Programme with the National Lottery Heritage Fund. 

You’ll be working with an exciting new partnership of Cause4, Creative United and the Arts Marketing Association. 

The new Head of Programme will work closely with Cause4’s Director of Strategy and Programmes, to deliver the aims and objectives of the Heritage Fund programme. This is a new post within the organisation.

This is an ideal position for an experienced Project Manager, Producer or Head of Development interested in the development and delivery of arts, heritage and cultural support programmes, in a national context, with a wide brief to support and develop the fundraising skills, and business models of the sector.

The role is ideal for a candidate with experience in training delivery for small arts and heritage organisations, or someone interested in learning specific skills in training delivery as part of a future portfolio. All training will be provided.

The deadline for applications is 21st August 2020. Subject to Government guidelines we will interview face to face but Zoom interviews may be required for the first interview. Interviews will be held in Cambridge on the 26th August 2020.

Download the job description for more information about the position and full details on how to apply. 

Service Hub Operative 
£23,500 per annum
Full time, 37 hours per week

Who We Are

C&C is a forward-thinking and innovative charitable provider of housing, care, and high-quality bespoke services exclusively for the over 55s in London. 

We provide quality services to general needs tenants, own and manage c.2000 properties across London and have 90 years’ experience of retirement home design and living in London.  

Our Fit Future Strategy 2017 - 2027 guides our path through a journey of property and service developments, making us fit and ready with a strong foundation for a new period of growth.

Your Role

As a member of our Service Hub Team, you will be operating within a dynamic, responsive and fast-paced environment, providing an outstanding service to our residents, ensuring that all queries, calls and emails are captured and resolved in a timely manner.

As a Service Hub Operative, you will support the delivery of our Residential Services, including access to Housing, Resident Engagement, Tenancy Management, our C&C Direct service and the Repairs Team. 

About You

The ideal candidate will be an excellent communicator, having strong and demonstrable experience in front-line customer service communications. Experience in housing/property services is highly desirable but not essential. The following are considered essential:

- A proficiency in IT packages including MS Office  
- Experience of handling and resolving complaints, and conflict resolution 
- A strong background in resident/customer engagement 
- Good knowledge and/or working experience of welfare benefits 
- A qualification in housing/customer services or equivalent experience 

You will be supported by the Service Hub Manager that is passionate about supporting the teams’ personal development and careers aspirations. You will be provided with the training needed to utilise our own systems - Civica CX.

C&C is passionate about fostering Diversity, Inclusion and Gender balance across the organisation and we happily welcome applicants from diverse backgrounds.

Other organisations may call this role Customer Service Advisor, Customer Service Executive, Customer Care Rep, Customer Service Representative, Customer Support Advisor, or Client Services Advisor.

Recruiting for a Team Leader (Community Services) to join our services in Kent!

GBP 26,000 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more. This role is working 40 hours per week.

The areas that you will working at are Tonbridge & Malling, Tunbridge Wells, Sevenoaks, Dartford, Gravesham, Swale.

Job Overview:
Working within our Kent Homeless Connect services, the Team Leader will hold responsibility for ensuring that a holistic and cohesive model of customer support is embedded across all community based services. Look Ahead operates trauma and psychologically informed approaches, ensuring that our customers benefit from being supported through strengths-based practices.

The post holder will be fully involved in all aspects of the day to day management of their designated services, including line managing the relevant front-line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the services.

Community Services are currently delivered within the West and North Kent areas and frequent travel across those areas is required according to the demands of the post.

Key Accountabilities:
- Lead and motivate your teams to ensure the championing of and maintenance of a positive local culture within your services
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication is transparent and clear
- Responsible for the personal development of staff, identifying high performers and feeding into the organisation's succession plans
- Ensure that Key Performance Indicators (KPIs) required as part of the Contracts are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract Manager/Heads of Operations
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are always adhered to and to uphold all health and safety responsibilities within relevant policies and local protocols
- Ensure that all other Look Ahead policies and procedures are adhered to
- Engage positively in reflective practice sessions with colleagues
- Carry out other management duties commensurate with the designated role level, as may be deemed reasonable by Look Ahead, including the management of other teams within the designated patch, or an alternative patch, if such a need arises

Person Specification:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude

Skills, Knowledge and Experience:
Essential:
- At least two years' experience of effectively managing and developing staff to ensure delivery of services performance targets
- Experience of delivering to community services' targets
- Experience of supporting homeless customers
- Full Driving Licence and access to use of vehicle

Desirable:
- Educated to degree level or equivalent
- Other relevant professional memberships and/or specialist qualifications are desirable

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment

For the full job description, please visit the Look Ahead website.

About us

Christian Aid believes that everyone, regardless of faith or race, is entitled to live a full life, free from poverty. We believe in tackling the root causes of poverty, not just the symptoms. And we believe the world can and must be changed so there is equality, dignity and freedom for all. If you're as driven as we are to make this change happen, and want to inspire others to help make it happen, then join us.

About the role

You will significantly contribute to the development and production of appropriate supporter engagement initiatives including appeals, supporter feedback and other communications to develop supporters, maximise income and campaign activism and build commitment to the organisation.

About you

You will have experience of working in Individual Giving, with a focus on retention and supporter development. You will be self-motivated and hardworking with a desire to improve campaigns and performance. You will have a happy and positive outlook on work and be keen to join a motivated and positive team.

Further information

This role requires applicants to have the right to work in the country where this position is based.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

Do you excel at obtaining insight from data? Are you passionate about helping young people thrive in education and beyond?

Prospectus is delighted to be supporting Right to Succeed in their search for a Senior Insights Analyst. Right to Succeed are a collective impact charity that works to deliver place-based educational change in areas of poverty because they believe every child deserves the right to succeed no matter where they live.

The overall purpose of this role is to develop sustainable systems to maximise the charity's data and insights resource, schedule and oversee project or product releases and set up and oversee the charity's internal and external project monitoring and governance systems and processes. You will also support programme teams in understanding their roles in sharing and protection of programme data, provide training and support to clients and ensure processes provide core analysis on time.

To be successful as a Senior Insight Analyst it is essential to have experience working with data, from gathering and analysis through to design and presentation. It is preferred that this experience from the education sector. You will have a good understanding of data protection and GDPR, work well independently alongside excellent IT/database skills. Having experience with Tableau or Power BI is also a bonus.

A full job description will be provided to candidates shortlisted by Prospectus.

Please apply with a Word Document copy of your CV. Cover letters are not required at this stage.

Please note that the role may close earlier than the date advertised.

An exciting opportunity to join an ambitious and growing team, with opportunities for travel professional development, you will support the management of grant applications and report on funding agreements. The role can be based in Bristol or London.

The Company Global marine conservation charity

The Role
Write and edit high quality narrative content to describe projects, priorities and impact
Lead on the preparation, development, internal review and submission of project proposals, logframes, timelines and detailed budgets
Manage and maintain good donor communications for new and existing grants
Manage the reporting process for funding agreements
Work with country and finance teams to ensure effective procedures are in place for grant management

The Candidate
Experience applying for and managing funding from trusts, foundations and institutional donors
Motivated, proactive and a highly organised individual
Assimilate and interpret large volumes of information into clear and compelling concept notes, applications and reports
Proven experience of project and budget management
Experience of project planning, grant management, compiling and monitoring budgets, Experience of effective and values-based partnership work between international and local organisations and communities
Fluency in English (written and spoken)
Excellent writing skills, including application and report writing

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.