We are looking for an exceptional PA and Officer Manager to ensure the smooth running of our client’s Head Office administrative processes.

Our client is a charity dedicated to making sure Deaf people get the same sort of access as hearing people to healthcare and health information. They provide services directly in British Sign Language (BSL) and work in partnership with the NHS and local authorities. 70% of their staff are Deaf, and almost all of the staff in services are fluent sign language users.

Position: Office Manager and PA to CEO

Salary: Circa £25,000 per annum (pro-rata)

Location: Balham, London

Hours: Part time, Job Share. 14.8 hours per week, 9-5 Monday’s and Fridays only

Benefits: 25 days holiday, Sick pay, Pension, Eye Care vouchers

Closing date: Friday 1st November

About the role:

As Office Manager and PA you will ensure the smooth running of the Head Office administrative processes, including reception and associated customer service. You will also provide a strictly private and confidential personal assistant role to our client’s Chief Executive Officer.

Some of the key responsibilities include:

• Providing pro-active administrative support to the leadership team, including planning and organising meetings 
• To provide a reception service which includes phone cover, greeting visitors, and keeping the phone list up to date
• Dealing with facility issues for the whole building. Including; security alarm, waste, building repairs, equipment services and ordering products/sundries for the whole building
• Providing a comprehensive secretarial and administration service to the Chief Executive
• Managing the diary of the CEO and all his associated diary events
• Preparing for Board meetings and capture and produce Minutes of all meetings, check for accuracy and circulate in line with agreed timescales
• Co-ordinate the Chief Executive’s travel arrangements
• Any other duties commensurate with the accountabilities of the post

About You

To be successful in the role of Office Manager and PA you will be an exceptional administrator with the ability to organise others. You will bring with you the following skills and experience:

• High level of proficiency in Microsoft Office Suite, particularly Excel, Outlook and Word
• Highly effective interpersonal skills with strong focus on providing excellent customer service to internal and external stakeholders
• Clear understanding of confidentiality
• Positive, flexible attitude; high degree of integrity and professionalism; ability to remain composed under pressure
• Excellent organisation skills; ability to effectively plan and manage work, respond to conflicting demands on an urgent and ad-hoc basis and prioritise workload appropriately

Although not essential, knowledge of British Sign Language would be an advantage. Our client welcomes application from disabled people including deaf people.

Other roles you may have experience of could include: Senior Administrator, Executive Assistant, Project Coordinator, PA, Personal Assistant, Front Office Coordinator, Reception Administrator, Head Receptionist, Office Manager etc.

Creative Support is a national not-for-profit organisation, providing housing and support to individuals with a wide range of needs.  We are looking to recruit a highly motivated Client Finance Officer to our Housing and Welfare Rights Team based in Stockport.

The Housing and Welfare Rights Team provide a warm, friendly and responsive service to all clients supported by Creative Support, offering support and guidance to clients, staff and partner agencies on matters relating to tenancies, housing law, welfare benefits advice and budgeting.

Client Finance Officers are warm, empathetic people with a passion for helping vulnerable adults improve and maintain their quality of life, through the effective maximisation of benefits and budgeting skills.  You will be warm, positive and accountable with the ability to build positive, trusting relationships with clients, staff, families and partner agencies.

You will have an interest in financial inclusion and specifically the DWP benefit systems.  You will have some knowledge of the benefits system, and of the current welfare reform and its potential impact on vulnerable adults.  You will need to be self-motivated with a keen interest in rules and regulations and how we can use this knowledge for the benefit of our clients.

You will be responsible for a caseload of appointeeships, managing the benefit claims and budgeting for a number of vulnerable adults who do not have capacity to do this for themselves.  You should be motivated, organised and able to meet deadlines.  You will be friendly, approachable and confident, and you will be able to communicate clearly with clients, staff and other partner agencies.  You should not be averse to dealing with sometimes challenging and / or emotional cases, and you will demonstrate professionalism and empathy as necessary.

Creative Support is an equal opportunities employer and is committed to delivering high quality care through a diverse, well trained and supported local work force.

Closing Date: 10th November 2019

Administration Assistant

Do you love being organised? Are you an effective communicator? If so, we want to hear from you!

With Investors in People and Skills for Care accreditation we are committed to investing in our staff teams so that they can support others to live the best life possible. So if you are looking for a new challenge, are passionate about admin and keen to work in the not-for-profit sector, join us and help us to transform lives.

Position: Administration Assistant
Location: Sheffield, South Yorkshire
Job type: Full Time, Permanent
Hours: 37.5 hours per week
Salary: £8.21 per hour, rising to £8.30 on completion of probation
Benefits: Hft Plus benefits package (discounts and rewards across shops, restaurants, gym membership and days out), 20 days holiday (plus 8 bank holidays) increasing to 25 days after first year, contributory pension scheme and life assurance, an Employee Assistance Programme, annual staff award schemes, access to award winning training and development.

Closing date: Wednesday 30 October 2019

About the role:

We are looking for an organised and efficient administrator to join our friendly team. You will assist in the administration of the service through provision of generic administrative functions and allocated tasks including HR tasks.

Additionally you will work to tight deadlines using Staff Management Systems for the purposes of both payroll and recruitment.

About you:

With experience of working in administration, you will be able to prioritise a busy work schedule and meet set deadlines. Effective communication skills are essential to deal with incoming telephone calls, a wide range of internal and external customers and the varied queries that arise.

You will be involved in a wide range of administrative tasks which requires excellent organisational abilities. The role involves regular use of Word, Excel, Outlook and databases, so IT skills are essential.

Strictly no agencies please.

You may have experience of the following: Administration Assistant, Administrator, Admin Assistant, Office Administrator, Service, Office Assistant, Administrative Assistant, Service Support Officer, Charity, Charities, Not for Profit, NFP, Third Sector, etc.

Ref: 89744

If you are passionate about the needs and rights of SEND families in Surrey, then come and work for us. Family Voice Surrey is a family-friendly employer, offering flexible working and generous annual leave

This post will:

• Support the operational systems, processes and policies to underpin and support Family Voice’s team and core work: in particular membership services, finance, events and communications
• Support the Business Support Manager in implementing the systems and policies that underpin the work of the organisation
• This is a multi-faceted, hands–on role

See attached job description and person specification for full details.

Please note: we reserve the right to close any of our vacancies early.

Vacancy Details

Contract type: Permanent

Location: Reading

Working pattern: 9am to 5pm, Monday to Friday (may be required to work to a rota of hours between 8am and 6pm)

Interview dates: Week commencing 28th October in Reading, Winnersh

Salary: £21,568 to £22,838 per annum

We cannot provide sponsorship for the role.

We’re recruiting for an Operations Support Supervisor to be responsible for creating and maintaining a pleasant work environment, ensuring that anyone engaging with the local office, whether in person or through virtual means, will experience high standards of customer service and efficient professional support. 

The successful candidate will be a highly motivated, positive team-player, acting as the point person on site with a hands-on approach for all office operations and procedures including customer and visitor experience, office administrative procedures and Operations Support staff performance

In your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the Job Description below. Requirements include;

• Involvement in leading or supporting projects to successful conclusion.

• Supervision of others – in either a coaching or developing capacity.

• Highly motivated towards delivering a person-centred service. 

• Strong organizational and planning skills in a fast-paced environment.

For more information on this role, the requirements and our benefits package, please see the documents attached below. 

How to apply: Applications can be made using the online application form. As part of our safer recruitment policy, we do not accept CVs for job applications.

Working at Guide Dogs

Working at Guide Dogs is much more than just a job. Through the values that guide our work, we make a real difference, and change lives. 

We believe that well-being at work is about creating an environment to promote a state of contentment which allows all employees to flourish and achieve their full potential for the benefit of themselves and for Guide Dogs.

As a member of staff, we offer you a wide range of benefits to suit your individual needs. These include; 26 days’ holiday plus bank holidays (rising to 28 days after 3 years' service), flexible benefits package and a defined contribution group personal pension plan. 

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome, and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from disabled people as they are currently under-represented in the organisation and guarantee an invite to interview for all disabled applicants who meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Barnwood Trust is a charitable foundation with aims to create the best possible environment in Gloucestershire for disabled people and people with mental health challenges to make the most of their lives.

All our work is about building belonging. Something wonderful happens when people feel they are needed and valued as part of a community. We work in a strength-based way to encourage communities to be more welcoming and to spark that sense of belonging.

Barnwood Trust has moved into a new base at Overton House which provides fully accessible office and meeting spaces to help further the Trust’s vision to build more belonging across the county. The role of the Venue and Events Coordinator is to enable the smooth operation and delivery of significant outward-facing activities in support of that vision.

Key duties:

• Coordinate practical arrangements for a range of workshops, seminars and networking events at locations across Gloucestershire
• Coordinate and enable use of Overton House by local groups and organisations, as a venue for meetings and activities which directly or indirectly benefit disabled people in the county
• Provide an excellent customer experience for venue users and event attendees, being mindful of ease of access for everybody
• Deputise for the Facilities Lead on matters of health & safety and building management, such as upkeep of stock, and maintenance of technical facilities
• Collate promotional copy and coordinate distribution of print materials

Experience and skills required for this role:

• Previous event or project management experience is essential
• An understanding of the processes of organising successful workshops, seminars, or networking events is essential
• Experience of hosting events with diverse participants, including disabled people is desirable
• Excellent interpersonal skills, a confident communicator with the ability to establish and maintain excellent working relationships with a wide range of people
• Multi-tasking, problem-solving and adaptability
• Proficient in Microsoft Office and confident in online booking systems and audio-visual equipment.

Benefits:

• 36 days holiday (incl. bank holidays)
• Work within a team and organisation that’s committed to equality and diversity
• Highly competitive pension contribution rates

Contract Terms:

• Permanent, full time contract at 37.5 hour per week Monday to Friday, with some evening and weekend working on a ‘time in lieu’ basis
• Based at Overton House, our Cheltenham office, with some events taking place at venues across the county
• The use of a car is essential for this position, and travel expenses are payable. The Trust will consider options to work with all applicants who are successfully appointed to accommodate those who are unable to drive due to a disability
• Salary £26,175

Closing date, interviews and start date

Deadline for applications is Wednesday 30th October at midday. First interviews will take place Thursday 14th November, with the second interviews on Tuesday 19th November.

To apply

Please click on Apply Now; this will take you through to the Barnwood Trust careers page where you will find the application pack, application form and equal opportunities form. To apply for the role both the application form and equal opportunities form need to be completed and returned to the recruitment team at Barnwood. You can find the details for the recruitment team in the application pack. Should you have any questions or require a hard copy please email the recruitment team directly as well. 

About Soundabout:

Soundabout is a charity that uses music to empower and unlock the potential of people with profound and multiple learning disabilities. The charity leads the provision of training and delivery of music-centred approaches to working with people with severe, or profound and multiple disabilities. We work across the UK in a variety of settings such as special schools, early years’ environments and care services. Our head office is based at the Cornerstone Arts Centre in Didcot, Oxfordshire. We have a small core office team and a growing body of freelance practitioners who are the creative, delivery force of our work.

The Role: The Business Administrator will play a vital role in providing administrative and clerical support across Soundabout, ensuring the completion of essential day-to-day business processes that keep this small but ambitious organisation operational. Working from the charity’s headquarters at the Cornerstone Arts Centre, the Business Administrator will be the first port of call for those getting in contact with the charity, and will also support our programmes by booking musical sessions, training and meetings, updating the website and social media channels, timetabling, data management, managing payments, thanking funders, purchasing and merchandise sales. 

The role is the primary point of contact for general enquiries, and is responsible for ensuring high quality customer service at all times. The role will also support the organisation with regular data maintenance and reporting activities and will be responsible for maintaining the quality of contact information.

In addition, there will be general administrative duties to support the efficient operation of Soundabout, including processing merchandise orders, general office administrative duties and providing support to members of the team as required.

The Candidate: This role would suit an efficient and diligent systematic thinker, with a solutions-focussed can-do approach, who is confident at using CRM databases, WordPress, Office 365, Quickbooks, and who enjoys setting up and refining business processes.

Community Fundraiser (maternity cover)

Salary: £23,000

Letchworth, Herts

Full time, flexible working considered

The MS Trust is a UK charity, focussed on:

• Providing high quality, accessible and user-friendly information and support for people with MS and their health professionals.
• Producing resources including education programmes to help MS health professionals deliver support to people with MS.
• Ensuring access to specialist services for people with MS.

Our vision is to enable people with MS to live their lives to the full.

While nothing can change the impact of a diagnosis of MS, we believe that with good information and the support of specialist health professionals, positive steps can be taken to improve and maintain quality of life.

We believe that the best outcomes result from a partnership between those who live and those who work with MS.

This is a key fundraising role at the MS Trust, supporting individuals fundraising for the Trust via our community fundraising portfolio. Working closely with the Senior Community Fundraiser, you will maintain a high level of supporter care and ensure that sustained income is generated across community fundraising activities.

To apply: Please download a job pack from our website. Complete an application form and send it together with an equal opportunities form by 10am on Monday 28 October.

No CVs thank you, please use the application form provided.

Closing date: 10am on Monday 28 October

First Interviews: Monday 11 November

Final Interviews: Friday 15 November

We are looking for an experienced Team Manager to lead our Supported Banking team to deliver the highest standards of customer service.

The successful candidate will be responsible to the Head of Finance, as part of the Charity’s Management Team to provide management across one department to ensure the effective delivery of a service.

You must have management experience including supervision of people; experience of meeting targets and goals to achieve outcomes, and time management and organisational skills.

You must also have high standards of integrity, the ability to communicate effectively at all levels, able to work under pressure and plan own work.

If you are interested in this exciting challenge and think you have the required skills to work in our busy office, please download an application form and return by the closing date. 

Interviews will take place on Friday 25th October 2019.

Cheshire Centre for Independent Living are an equal opportunities employer. Applications from disabled people are particularly welcome.

Sense have a fantastic opportunity for a Database Assistant to join our Engagement team at our London Head Office.

Title: Database Assistant
Reference number: 43644
Hours: 37.5 hours per week
Location: Kings Cross, London
Contract type: Permanent
Salary: Circa £22,000 per annum (inc. Inner London Allowance)

About the role 
This diverse and fast paced role will involve working on multiple data imports and other tasks simultaneously to meet tight deadlines.

The main focus of this role will be to maintain accurate data on Sense’s Engagement CRM (currently The Raiser’s Edge) so that the Engagement team can liaise with their supporters in a timely and effective manner. This will include importing of data from third parties and websites, data selections for marketing and fundraising activity.

You will excel in this role if you have a firm understanding of data integrity. This role will allow you to utilise and develop your database skills. In addition, you will have the ability to translate technical information for a non-technical audience. This will lay the foundations for you to build successful working relationships across the organisation.

It would be great if you have a working knowledge of database tables and architecture as well as demonstrable experience of using a fundraising database; ideally the Raiser's Edge. We would like to hear from you if you have experience of using a relational database, as well as evidence working with contact or financial data.

About us 
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.

We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Sense has a proven record of offering high quality, pioneering services.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

Closing date: Sunday 20 October 2019
Interview date: Friday 1 November 2019

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the 'Apply Now' button to be directed to the Sense website where you can download the Job Description and complete the application process.

We would recommend that you read the candidate guidelines and job description (available on our website) before applying. If you are a disabled candidate and require a hard copy pack or a different format for example large print, Braille or audio more information is available on our website.

Sense is an Equal Opportunities Employer and is committed to ensuring that all staff are motivated, skilled and rewarded by their work. Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment.

No agencies please.

CREST WF is recruiting for a part time administrator for their Day Care Service for adults with disabilities and dementia. CREST is a local charity based in the London Borough of Waltham Forest.

The role is 16 hours a week, Tuesday to Friday 9.15 a.m.-13.15 p.m. 50 weeks p.a.

Salary is £11,487 (£18,666 p.a. pro-rata.)

Closing date is 17.00 p.m. Monday 28th October 2019

Interviews: 6th November 2019 .

General Info

The post-holder would be joining a small team based in The Peterhouse Centre, 122, Forest Rise, E17 3PW. The office is 7 minutes walk from Wood Street overground station or 20 minutes from Snaresbrook Station (Central Line).

The role is pivotal to the safe and smooth running of the Day Care service. CREST has been operating in the borough since the 1960’s and works to support and improve the lives of local people through the provision of a range of services.  Please contact Edith Boase or Kay Watmough for additional information on 020-8521-2975.

The role is 16 hours a week, Tuesday to Friday 9.15 a.m.-13.15 p.m. 50 weeks p.a.

Salary: c.£23,000 per annum plus benefits

Location: Northampton

Hours: 37 hours per week

Contract Type: Full Time, Permanent

The MND Association have an exciting opportunity for a Financial Accounts Assistant to join our Finance Team.

This is an exciting time to be joining the MND Association with a new office move planned for the beginning of 2020 to the outskirts of Northampton giving us the opportunity to work in a more productive and effective way that works best for the Association and most importantly people with MND.

About the role

You will join a team of Financial Accounts Assistants where it will be your responsibility to look after the treasury. You will be solely responsible for the reconciliation and accurate recording of all transactions for the main bank accounts of the Association, alongside the complete process of coordinating, validating submitting gift aid claims on behalf of the Association.

This role will see you managing a variety of daily priorities such as resolving queries, analysing daily banking sheets, processing transactions, reconciling income, updating databases and much more.

What are we looking for?

You will be an experienced part-qualified or qualified by experience finance professional.

It is essential that you have outstanding communication and organisational skills, with the ability to prioritise, manage your time affectively and be a strong team player.

You will be a proficient user of Microsoft Excel with preferable experience of using Microsoft Dynamics and Raiser's Edge.

How to apply?

We would love to hear from you and are actively encouraging early applications.

If this sounds like the perfect opportunity for you, apply online now.

About Us

The MND Association was founded in 1979. Our mission is to improve care and support for people with MND, their families and carers. We also fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised and addressed by wider society.

• MND is a fatal, rapidly progressive disease that affects the brain and spinal cord.
• It attacks the nerves that control movement: people can still think and feel but their muscles refuse to work.
• Six people die from MND every day in the UK. It has no cure.

Important Notices

Please submit your application as soon as possible; due to the high volumes of applications we receive, and we reserve the right to close any adverts before the closing date once we have received sufficient applications.

Please note, from early 2020, our National Office will be relocating to new premises in Moulton Park, Northampton.

At the MND Association we are committed to equalities and value diversity. We are working hard to remove perceived and actual barriers to participation by people with and affected by MND, current and future staff and volunteers and stakeholders.

This is an exciting full-time role with a Newcastle city centre Christian Charity caring for children and families with disabilities in China. International China Concern (ICC) has been established for twenty-five years and the UK National Office is looking forward to our next phase of growth.

An opportunity has arisen for the successful candidate to join a small team of passionate people. We are looking for a self-motivated individual who can commit to the Charitable Objects of this Christian Charity. We are a donor-focused organisation and therefore excellent telephone manner and people skills will be essential. The role would suit someone with finance, IT and database experience who also enjoys building relationships, working closely as part of a small, close knit team, building our donor and child sponsorship base.

An Occupational Requirement exists for the post-holder to be a practicing Christian in accordance with the Equality Act 2010.

Main Areas of Responsibility

• Managing a Child Sponsorship scheme
• Implement financial processes of payments, expense claims and invoices, bookkeeping, reconciliation of bank to Xero, preparation of payroll information.
• Responsibility for day to day running of the office and team retreat days
• Maintain database of donors and Church Partners
• Support the work of the Board and Chairman in governance. This will include organising Board Meetings and documents, leading devotions and minute taking.

Essential Experience/skills :

• Accounting software
• Banking reconciliation
• Payroll

Desirable:

• CRM database
• Project management.

Please ensure there is a covering letter in your application: Include details of why you feel you fulfill the GOR and outline your personal commitment to the Christian faith.

Applications Assessor

You will join our client as an Applications Assessor to manage the process of applications from people with disabilities for a canine partner, from initial contact, collation of information, assessment and decision-making.

Applications Assessor Responsibilities:

- Assessing the applicants individual’s needs and suitability alongside practical assessment of their dog handling.
- Working with occupational therapists to assess each applicant’s home, workplaces or educational institutions that may be relevant.
- Provision of adequate information regarding applicants to facilitate matching with suitable dog.
- Participate in and contribute towards decisions made regarding applicant’s suitability.
- Provide Aftercare Support for partners, including monitoring the dog’s health and well-being and assisting with any training or behaviour issues, helping to train new tasks or improve existing task work

Applications Assessor Requirements:

- Experience of working with people with disabilities.
- Ability to make decisions in challenging and difficult situations.
- An understanding of the work of a "canine partner".
- Administration experience.
- Excellent organisation, report writing, planning and IT skills.

Ideally, you will also have knowledge of dog training and behaviour and a good understanding of dog care and welfare. Along with a tactful and diplomatic approach, you’ll have the ability to champion their charity values and interact with their applicants in a positive and professional way. Most importantly you will be passionate about the transformative impact that their assistance dogs provide to their beneficiaries.

About our client:

Our client’s mission is to transform the lives of adults with physical disabilities through partnership with their specially trained assistance dogs.

If you are looking for an inspirational challenge, join their amazing assistance dog charity and contribute to their life changing work.

They are a disability confident committed employer and welcome diversity, promote equality and welcome applications from all sections of the community.

Location: Heyshott, West Sussex

Job type: Full Time, Permanent; 37.5 hours per week

Salary: £18,321 to £22,902 depending on experience

Benefits: Our client offers a comprehensive benefits package including a generous annual leave allowance, access to an employee assistance programme, well-being portal and discounts on goods and retail vouchers and cash back on purchases from eating out, entertainment, supermarkets, clothing and travel.

Closing Date: Midnight Sunday 27 October 2019
1st Interview: 14 November 2019
2nd Interview: 21 November 2019

You may have experience of the following: Applications Assessor, Applications Processor, Administration Assistant, Administrative Assistant, Administrator, Admin Assistant, Disability Assessor, Disability Analyst, Disabilities, Charity, Charities, NFP, Not for Profit, etc.

Ref: 89462