Team Administrator Jobs in Home Based
About the role:
When a person or their family member sustains a spinal cord injury it is a life changing experience. They can feel very isolated and that no one understands what they’re going through.
Back Up’s award winning mentoring service is there to help. We know that peer support can have a life changing impact and our mentoring service facilitates this through matching them with a suitable mentor who will be able to support them over a series of phone calls to reach their goals.
The mentoring service is a growing service which has ambitious aims to connect more people affected by spinal cord injury every year. The Mentoring Assistant is a key part of this growth, ensuring that the service is delivered to a high standard through undertaking administrative responsibilities such as data management, service user engagement and impact measurement.
Mentoring Assistants will be effective communicators who thrive in a fast paced working environment, working efficiently especially with regards to administrative tasks to support the team connect even more people affected by spinal cord injury
Lived experience is an advantage; but most important is your sharing our commitment to transform the lives of everyone affected by spinal cord injury.
For full details please see our role description[BH1] .
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
The Pepper Pot Centre is a vital, Caribbean & other BME community resource for the over 60s in Kensington & Chelsea and neighbouring Boroughs, seeking to combat discrimination, isolation, depression and loneliness and help our members to take charge of their lives and live in a healthy and independent manner.
Having formally opened our doors in 1981, we are a meeting place for older and retired members of the community and a day centre that provides a balanced Caribbean meal, recreational and cultural activities and lots more. In 1976 & 2006 was visited by the late Queen and by the Duchess of Cornwall in2020.
We are now seeking a part-time Events Coordinator to join our team for a one-year, fixed term contract, working 21 hours per week.
About the role
This is a phenomenal opportunity for a proactive and community-focused individual with a strong grasp of the needs of older people from Caribbean backgrounds and other BME communities to take an exciting step in their career with our organisation.
We are looking for a highly organised and creative Events Coordinator to join our growing team to plan, deliver and evaluate the effectiveness of events targeted specifically at our 60+ community e.g. trips/visits to parks, museums, Theatre, Seaside and more.
Our new Events Coordinator will support the planning and delivery of a key part of our work, namely: the management of our events programme designed to combat and prevent isolation, loneliness and depression amongst our elders. They will work closely with our sponsor, Global Radio – LBC, Capital Xtra, Heart, Smooth, Classic FM, talkSPORT and more.
Specifically, you will:
- Develop an Events programme, trips, visits, excursions designed to combat discrimination, isolation, depression and loneliness.
- Publicise our programme of events, and activities via digital media, leaflet distribution, open days, and word of mouth etc.
- Support and encourage our members to attend the Events programme of activities.
- Recruit train and organise team of volunteers to support and expand the Events programme.
- Plan, organise administer and accompany members on trips, visits and excursions within and outside the UK and you may be required to work outside normal office hours.
- Produce written reports for the management committee and our sponsor Global Radio.
- Evaluate the success of events through feedback mechanisms, attendance records, and make recommendations
- Adhere to PPC’s internal administrative protocols and procedures, including the Finance Procedures, Equal Opportunities, Health and Safety and Data Protection policies.
- With the Director, regularly review and update risk assessments for events.
About you
Essential:
- Understanding the essential needs of older people from Caribbean backgrounds and other BME communities
- Previous experience of successfully coordinating events
- Experience of both planned and reactive approaches to event planning/work Proactive and able to work independently with minimal supervision as well as collaboratively as part of a team.
- Good organisational skills with a methodical approach to working on several tasks simultaneously and working to deadlines.
- Good interpersonal skills with the ability to communicate effectively diverse populations and build rapport with clients
- Good written and research skills with the ability to draft letters, invites, reports skills
- Be familiar with Microsoft Office, Excel etc.
This is the most important part of your application and your opportunity to demonstrate why you are a suitable candidate for the post and how you meet each of the about you specification criteria.
Desirable
· A full, clean driving licence.
· Knowledge of the physical, cognitive, and emotional needs of seniors and individuals with disabilities.
· Experience of working with a management committee.
· Experience of monitoring and evaluating small projects.
· Some knowledge of the Statutory and Voluntary sector.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We're seeking a proactive and self-motivated Events Coordinator to join our team. As our Events Coordinator, you'll be responsible for planning, organising, and delivering a variety of events, including symposia, the biennial prizegiving ceremony, board meetings and committee meetings, as well as assisting with general administrative tasks.
Your role will require you to be highly efficient and detail-oriented, ensuring that all event logistics are meticulously managed and events are executed flawlessly. As a self-starter, you'll work independently, taking ownership of the event planning and delivery process from start to finish. Your ability to prioritise tasks, meet deadlines, and maintain a high level of organisation will be critical in successfully managing multiple events and tasks simultaneously.
If you thrive in an environment where you can take the initiative, demonstrate your proactive nature, and showcase your efficient approach to event coordination, we invite you to apply for this exciting opportunity.
About Rank Prize
Founded by Lord Rank in 1972, Rank Prize stimulates and celebrates research in optoelectronics and nutrition, the two fields of research at the heart of Lord Rank’s interests and businesses. We not only award substantial prizes in recognition of significant advances in the relevant fields of science, but also actively promote the extension and spread of knowledge in these areas of research. Our initiatives include organising symposia, sponsoring lectures, and awarding grants to support training and facilitate career development, with a special focus on students and early career researchers.
Rank Symposia
Our symposia provide a unique platform for scientific exchange, facilitating in-depth discussions and exchanges of knowledge among participants who have expertise in a particular subject relating to optoelectronics or nutrition. Our symposia play a crucial role in advancing scientific knowledge, promoting interdisciplinary collaboration, and stimulating further research in the fields.
Our symposia are intentionally kept small, ensuring a focused and engaging experience for all participants. With approximately ten internationally-recognised speakers at the forefront of their respective fields, these symposia bring together a select group of brilliant minds, eager to share their groundbreaking research and insights. Alongside these distinguished speakers, we also invite around 20 early-career researchers, recognising the importance of nurturing the next generation of scientific pioneers.
By fostering an intimate and inclusive environment, our symposia inspire intellectual growth, spark innovation, and cultivate a vibrant scientific community. We believe that these transformative gatherings have the power to ignite new ideas, drive research breakthroughs, and ultimately shape the trajectory of scientific advancement.
The Rank Prize
The Rank Prize is a prestigious award recognising significant contributions in the fields of nutrition and optoelectronics. The Prize is awarded biennially at our prizegiving ceremonies. These events gather an audience of around 150 distinguished individuals including renowned professionals, academics, influential leaders and experts in the fields of nutrition and optoelectronics, who come together to celebrate the outstanding achievements and contributions of the honoured recipients.
About you
Our ideal candidate for the role of Events Coordinator is a highly organised and detail-oriented professional, with a passion for creating memorable and impactful events. You have a proven track record of successfully planning and executing a variety of events, demonstrating exceptional project management skills and the ability to handle multiple tasks simultaneously. Your excellent communication and interpersonal skills allow you to effectively collaborate with academics, team members and venues, ensuring seamless coordination and delivery of outstanding events.
With a creative mindset and a proactive approach, you anticipate challenges and implement innovative solutions. Your ability to thrive in a fast-paced environment, coupled with your strong attention to detail, enables you to consistently deliver high-quality events that exceed expectations. Overall, you are a driven and enthusiastic individual who is committed to creating exceptional experiences for all event attendees.
Location
We all work from home, however travel and overnight stays are required as part of the role. You'll attend around three symposia a year, which usually run from Mondays to Thursdays and are currently held in the Lake District. You'll also attend up to three half-day meetings in London a year, which may require overnight stays depending on how far away from London you live. The biennial prizegiving ceremony is also held in London. It would be helpful if you had a full UK driving licence and access to your own car.
Please note that we can only consider you for this role if you reside in the UK and have the right to work in the UK.
What we offer
- 25 days of annual leave plus bank holidays (which will be pro-rated for a 0.8 FTE position) in addition to office closure between Christmas and New Year
- A £1,200 working from home allowance
- All the necessary equipment to work from home
- 7.5% employer pension contributions
- Life Assurance, Group Income Protection and Critical Illness Cover
- A generous staff training budget
Key dates
- The deadline for applications is 23:30 Sunday 30 June
- Invitations to interview will be sent via email on or before Friday 5 July
- Interviews will be held on Wednesday 10 July via Zoom
- Start date ASAP
Regrettably we won't be able to provide feedback on unsuccessful applications and if you haven't heard from us by Friday 5 July then unfortunately your application has been unsuccessful on this occasion.
Please submit your application through the Quick Apply button on Charity Job. Unfortunately we're unable to accept any applications that have been sent to us directly.
The client requests no contact from agencies or media sales.
About the role:
When a person or their family member sustains a spinal cord injury it is a life changing experience. They can experience a huge drop in confidence, lose their independence and can feel isolated and that no one understands what they’re going through. Back Up was started by volunteers and our volunteers remain at the heart of everything we do, including shaping and delivering our range of services.
The Volunteer Development Assistant will be the main point of contact for volunteer enquiries and requests and will work across Back Up to understand volunteer needs in order for the volunteer team to grow and support delivery of our life changing services. They will be responsible for the administration and coordination of the annual calendar of volunteer training events ensuring that prospective volunteers feel supported and well prepared, and everything is in place for delivery of high-quality training.
Lived experience is an advantage; but most important is you sharing our commitment to transform the lives of everyone affected by spinal cord injury.
For full details please see our role description[BH1] .
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Customer Services and Administration Manager, a fantastic opportunity for a senior Customer Services, Supporter Services, Supporter Care, Membership professional to a National Health Charity, based in Central North London. Hybrid Working; 3 days office based and 2 days working from home.
The Customer Services and Administration team is a dedicated and specialist team who provide all supporters, volunteers, groups, members of the public and internal customers a high level of customer service and support when contacting the charity. The team also play an important role in taking and processing credit and debit card donations made via the telephone or online and respond to Gift Aid questions and queries.
As the Customer Services and Administration Manager, managing a team of Customer Service Officers, you will ensure that on a day-to-day basis the team functions efficiently, effectively and delivers excellent customer care service to all supporters, staff and members of the general public. You will ensure all staff within the team are managed and developed so they provide a high level of support to those using the team and the services provided.
Responsibilities:
- Oversee all aspects of customer service ensuring the supporters, members and members of the public have a great experience when contacting the organisation.
- Organise a rota that ensures all the elements of the Customer Services function are comprehensively covered.
- Put processes and procedures in place to ensure agreed SLA’s and KPI’s are being met, in line with strategic goals.
- Continuously improve processes and the services provided and troubleshoot issues as soon as they arise.
- Responsible for any complaint escalation/investigation.
- Develop and manage the team, performance management and the performance development review.
- Ensure the team are processing direct debits in accordance with BACS rules and regulations.
- Deal with queries and questions raised about our direct debits processes.
- Ensure all income is tracked and all donations are banked and thank in a timely manner.
- Manage the analysis and evaluation of performance information, monitoring and reporting against objectives, outcomes, SLAs and KPIs.
- With the Data Governance team ensure data protection laws are adhered to, storage of data, review and update policies.
To be successful in the role of Customer Services and Administration Manager, you will have previous experience, skills and knowledge in the following areas;
- Experience of managing a team within a Customer Services, Supporter Services, Supporter Care, Membership department. Delivering a progressive programme of customer service delivery to internal and external customers.
- Experience of managing and responding to complaints and feedback
- Experience of processing Direct Debits payments or similar and ideally thanking of supporter donations via a database
- Experience of the BACS direct debit claiming process and following regulations
Salary: £36,309 - £42,085 per annum
Hybrid Working; 3 days office based and 2 days working from home.
Rolling Recruitment, deadline asap.
Please note: This role is being recruited on a rolling basis. If of interest, please apply asap. Due to the rolling recruitment process, the client reserves the right to close the role when required.
'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a full time experienced administrative officer to support our Best Years Hub. This role will act as the first point of contact for all services users and volunteers who are referred to the hub.
The ideal candidate will have at least 3 years experience in a similar role, good administrative skills, a pleasant and helpful telephone manner, good attention to details and experience of using all Microsoft packages, WordPress, Canva and all social media platforms.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an experienced Advice Team Graduate to join our team in Birmingham, with hybrid working (two days a week in our Birmingham office and three days working from home). In return, you will receive a competitive salary of £24,400 per annum.
NGA is an independent, not-for-profit national membership organisation for state school governors, trustees and governance professionals in England. Our work aims to improve the educational standards and wellbeing of young people by increasing the effectiveness of governing boards and promoting high standards. As expert leaders in school and academy governance, we provide information, advice, guidance, professional development and e-learning.
About the role:
We are looking for a Graduate to join our Advice team, who provide our membership with information and advice relating to the complete range of functions carried out by governing boards of maintained schools and academy trusts. The ideal candidate will have excellent skills in teamwork, communication, problem solving and have a flexible approach to work. Candidates should also have an interest in the schools’ sector and show a commitment to improving the experiences of children and young people in England.
Benefits of working for NGA:
- Competitive starting salary of £24,400 per annum.
- Annual leave entitlement of 25 days (FTE) increasing to 27 with continuous service, 8 days bank holiday and 3 days Christmas closure, with the ability to buy and sell annual leave
- Employer contribution pension scheme at 7%
- Hybrid working (between our Birmingham office and home working) and other flexible working arrangements on request
- Wellbeing support through our employee assistance programme
- A healthy training and development budget (CPD) with a wide range of learning and development opportunities
- A commitment to environmental sustainability includes a cycle to work scheme and encouragement to use public transport, including railcards
Key responsibilities of our Advice Team Graduate will include:
- Developing knowledge and understanding of school governance law, procedures and practice
- Under supervision of the Senior Advice Officers/Head of Advice, providing written advice and guidance to members’ queries
- Undertaking legal and other research relevant to members’ queries
- Keeping up to date with the wider current education policy, relevant legislation and research as it affects schools in England and, in particular, the governance of schools
- Supporting NGA projects and priorities
- Contributing to the NGA Knowledge Centre by drafting new guidance and reviewing and updating existing NGA guidance
- Promoting equality of opportunity and a respect for diversity
- Maintaining strict confidentiality across all activities
- Contributing to internal meetings
What we’re looking for in our ideal Advice Team Graduate:
- Educated to degree level
- Excellent writing skills to communicate complex issues in a clear, concise, and accessible manner
- Good customer service skills, including listening skills and a professional telephone manner
- Ability to research, with excellent analytical skills and the ability to identify trends and emerging themes within research and data
- Commitment to the aims of the NGA
- An interest in the education and schools’ sector and a commitment to improving the experiences of children and young people in England
- Willingness to undertake continued professional development to improve knowledge and expertise
- A flexible approach to work
- Willingness to work some unsocial hours (some evenings and weekends)
Closing Date: Monday 24th June at 9am
Interview Date: Thursday 18th July
If you feel that you are the right candidate for the role as our Advice Team Graduate or would like to find out more information about the role, then please click ‘apply’ now.We’d love to hear from you.
Are you looking to make a real impact in education? Join Class 13, where we're not just talking about change—we're making it happen. As an award-winning charity, we're on a mission to revolutionise education by putting relationships first and centring affirming practices.
If you're tired of band-aid solutions and ready to be part of a team committed to systemic change, Class 13 is the place for you. We're not just shaking up the system—we're flipping it on its head. And we need passionate individuals like you to join us.
Person Specification
Essential:
-
Previous experience in an administrative role, preferably in a nonprofit or education setting.
-
Excellent organisational and time management skills, with the ability to prioritise tasks effectively.
-
Strong attention to detail and accuracy in data entry and record-keeping.
-
Proficiency in GSuite.
-
Excellent communication skills, both written and verbal.
-
Ability to work independently as well as part of a small collaborative team.
-
Commitment to the mission and values of Class 13.
We are seeking a highly organised and detail-oriented Administrative Coordinator to join our small and ambitious team. The ideal candidate will have excellent organisation and planning skills, and knowledge of office systems and processes. The role is varied and the candidate will have a ‘can do’ attitude to juggle multiple tasks, and be willing to step in when needed to ensure the smooth running of our operations. This role is crucial in helping us achieve our mission.
Benefits:
-
Competitive salary commensurate with experience.
-
Opportunities for professional development and growth within the organisation.
-
Meaningful work contributes to positive social change in the community.
-
Supportive and inclusive work environment.
-
28 days annual leave entitlement inclusive of bank holidays (pro rata) plus additional annual leave for the Class 13 holiday from 19/09 - 25/09
Class 13 empowers educators to transform practices, foster equity, and inspire students through innovative, action-based teacher training
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a People Team Coordinator
Salary: £26,000 - £32,000
Location: Hammersmith
Hours: 35 Hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Working across the People team the People and Talent Coordinator is an essential for the organisation, contributing to the long- term development and performance of the People directorate. The postholder will have excellent communications skills, a keen eye for detail and an ability to work on their own initiative in a fast-paced environment. The role provides technical expertise and support on Talent, People and L&D related matters, including actively supporting the end- to- end recruitment for all posts, using ATS/HRIS systems, strong contribution towards inductions and DBS checks. The role also provides the key point of contact for staff on day-to-day routine HR questions and queries, and hands-on interaction and delivery of L&D initiatives.
About You:
The successful candidate will demonstrate the skills and attributes set out in the persons specification. We are seeking a self- starter who can seamlessly coordinate tasks with competing priorities. HR knowledge is a bonus, however demonstration of a proven track record of working in a busy environment, delivering to deadlines and cross sectional working puts you in a good position.
You will bring operational working knowledge of the Microsoft suite, and Mailchimp. Ideally you come from or have a HR background and have worked in the voluntary sector and if not, you are able to demonstrate your transferable skill set showcasing your excellent ability to undertake this role.
About the Team
You will be joining a skilled six persons People team dedicated to supporting the organisation across all People matters.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Closing Date for Applications: Sunday 2 June 2024@ 23:59
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
BACKGROUND
The Helen Bamber Foundation (HBF) is a pioneering Human Rights charity supporting refugees and asylum seekers who are the survivors of trafficking and torture, including gender-based and ‘honour-based’ violence. From our offices we provide specialist medical consultation, therapeutic care, legal protection and practical support to survivors of human rights violations by helping men, women and children heal the emotional and physical damage they have suffered through torture, trafficking or other forms of cruelty. We also take the learning from our work to develop partnerships to increase survivors’ access to services, and use the learning generated by our clients and partners to drive system change.
Since August 2020, Asylum Aid has been part of the Helen Bamber Foundation Group. Asylum Aid operates as an independent charity, led by its own Executive Director within the group structure. For over thirty years, Asylum Aid has been providing legal representation to some of the most vulnerable people seeking asylum. It has built an expert service, delivering vital and life-saving services in some of the most complex legal cases, with a particular speciality working with unaccompanied children, survivors of trafficking, torture or other forms of human cruelty, and stateless people. In this role you will support both charities alongside the Operations Manager.
OVERVIEW OF THE ROLE
As the facilities coordinator, you will be responsible for maintaining a secure and well-functioning work environment in our building. You will be responsible for performing regular building safety and security checks, maintaining the office and ensuring the office is tidy each day you are present. There is the possibility that this role will be increased to full time in the future.
HBF currently has an office in Camden and will be relocating to Old Street in September-October 2024. And Asylum Aid has an office in Westminster which will be in use until at least the end of the year. In this role you will therefore be responsible for the conducting necessary tasks to facilitate the moves and the smooth transitions to the new office.
You will be managed by the Operations Manager and work closely with the Finance and Facilities Assistant as well as the Client Services Leads, Asylum Aid’s Legal Team Administrator, and the Executive Director of Asylum Aid to provide coordination and maintenance of the office facilities.
Please note that the successful candidate will already have the right to work in the UK and will be offered the job subject to suitable references and a DBS check. If appointment, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment. We particularly welcome applications from those from Black, Asian, Minority-Ethnic, refugee and migrant backgrounds. We regret that we can only respond to applicants who make it to the interview stage. No agencies please.
Please submit an up-to-date CV and a short covering letter outlining how your skills and experience match the listed duties, responsibilities and person specification by 5pm on Friday 7th June. First interviews will be held in the week commencing 10th of June,2024.
We give Survivors of trafficking and torture the strength to move on.
The client requests no contact from agencies or media sales.
Part time (30 hours per week) permanent post
Based in Reading with hybrid flexible working arrangements
Salary in the range £20,064 to £24,522 per annum (£24,745 to £30,243 full time equivalent)
We have been at the forefront of adoption services for over 60 years, working with local authorities across the country. With our outstanding rating with Ofsted, we work with a high degree of flexibility and innovation and with a range of adopters from all backgrounds and provide a range of Adoption Support services to families to support them on their adoption journey.
We are delighted to have secured funding to set up and establish a robust impact and data collection process and database so that clear outcomes can be measured and collected for the different areas within our adoption support services. This is a new role and the postholder will play a key part in delivering on this work.
Working alongside Adoption Support colleagues, the Database Officer will be responsible for maintaining the accuracy of the database, ensuring data is kept up to date as well as inputting, monitoring and evaluating data and service user details. They will also contribute to the collection of feedback and case studies from service users.
The Database Officer will produce comprehensive and tailored reports using both qualitative and quantitative data, derived from the new monitoring and evaluation system. These evidence-based reports are produced for a variety of audiences and will contribute to evidencing the effectiveness of PACT’s adoption support services.
We are looking for someone with previous experience in an administrative support role, with database and/or data capture administration experience. To succeed in this role, you will be proficient in producing reports from a database with a keen eye for accuracy and detail and have strong data analysis skills with an ability to derive meaningful insights.
If you want to make a real difference and join our inspirational team, please visit our website for more information, how to apply and the full job description, also contact details for an informal discussion about the role.
Closing date: Tuesday, 11th June 2024
Interview date: Thursday, 20th June 2024
We look forward to hearing from you!
Please do not submit your CV, only completed application forms will be accepted. No agencies please.
PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds. We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities. We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.
PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries. These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5 year period. All opportunities are based in the UK.
The client requests no contact from agencies or media sales.
You have great administrative and data entry skills, a flexible approach and lots enthusiasm. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius Drug and Alcohol Team in Northampton as an Administration and Data Worker.
Aquarius is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.
Right now, we’re looking for someone like you to join our team in Aylesbury who support service users facing drug and / or alcohol related issues. You will provide the vital administrative, data entry and reporting and reception support the service needs to run smoothly. This is a substance misuse service that works with adults aged 18+ and is run in partnership with Inclusion (MPFT NHS Trust), Aquarius, Connections Support and Build on Belief.
As well as GCSE English and Maths at Grade C or above (or equivalent), you have experience of data entry, manipulation and reporting. We’ll also be looking for a background in an admin role where you dealt with people from a wide range of backgrounds, both over the phone and face-to-face. There is a requirement in the role to generate, print and record prescriptions. Familiar with all aspects of electronic communication such as email, diaries and the intranet, you have a good knowledge of Microsoft Office applications and Windows files and folders too. What’s more, you have lots of initiative, are great at multi-tasking, work well within a team and under direction from others.
We have 2 permanent full-time roles requiring the post-holders to work 37 hours per week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process, shortlisted candidates will be interviewed as and when they apply.
Aquarius is a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius will become a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation, of which Aquarius will remain a subsidiary.
Bow Foodbank is proud to be a community solution to the problem of food insecurity in East London. Volunteers are involved in every area of foodbank life, from carrying out day-to-day tasks to supporting back office functions and governance of the Foodbank. This role is vital to make sure our volunteers have a positive experience and can contribute to our work.
You will support the Operations Manager in ensuring volunteers are equipped to come to our sessions and support the work of the foodbank. You will be responsible for managing every stage of the volunteer journey, from onboarding to providing feedback.
- · You will work with the trustees and senior team to ensure volunteers have a strong voice within the foodbank,
- · You will be the volunteer platform super user, leading volunteer administration and record keeping.
- · You will be responsible for monitoring volunteer training, ensuring that volunteers are equipped to volunteer safely and uphold the values of Bow Foodbank as we interact with members of the community.
- · You will maintain the volunteer CRM and be the main point of contact with the platform provider.
- · You will roll out and maintain the Volunteer Handbook, ensuring all volunteers have access to Bow Foodbank Policies and Procedures.
- · You will work with the Corporate and Community Manager to plan group volunteering sessions.
- · You will work with the Volunteer Wellbeing Lead to ensure volunteers have access to the same signposted services as our guests.
- · You will support volunteer communications and consultation (many of our volunteers have English as a second language).
- · You will work with the Operations Manager to set volunteer rotas.
- · Attend sessions to identify improvements that could be made to the volunteer experience.
- · Set up agreements for special volunteering projects, such as our Data Team or Period Champions.
- · Work with our ‘Social Squad’ (volunteer social team) to set up volunteer appreciation events.
- · Manage Volunteer expenses and petty cash.
- · Manage volunteer references and letters to other agencies.
Please send a covering letter of no more that two A4 typed pages that outline your experience against the person specification provided. You should include a short paragraph that explains your motivation for applying for this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE ROLE: Full-time (37 hours per week) / Permanent / Job description and application pack are available to download from our website.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
We are seeking an experienced Rent Officer to join our small, dispersed Rent Team which consists of a Rent Team Leader; two Rent Officers, and two part-time Rent Team Administrators which sits within our Housing and Property services. In conjunction with our Supported Housing services, the Rent Team is responsible for the collection of the organisation's rent and other property charges. As a Rent Officer you will manage a caseload of properties and will be responsible for monitoring rent accounts; ensuring that appropriate action is taken to maximize rental income. You will ensure accuracy of rent accounts’ and service users’ information held on the rent management database (Pyramid).
In addition, you will liaise with relevant local authorises housing benefit departments; ensuring positive relationships are forged. You will have knowledge of the external environment in which YMCA DownsLink Group works and keep abreast of key changes, particularly around Welfare Reform.
Hybrid role – mainly based at Reed House in Hove, with an expectation to work out of other locations across the YMCA DownsLink Group area when required. Working a minimum of three days at Reed House / on site and two days from home - working hours of Monday to Thursday, 9am to 5pm and Friday, 9am to 4.30pm.
ABOUT YOU: We know there are great candidates who may not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself and why perhaps you are looking to take the next step.
We are looking for an enthusiastic person who can work independently and as part of a team. Ideally you will have experience of working in a rent management setting; working with a computerised rent/ payment database and other IT packages; and with an understanding of some of the challenges young people may face, which could impact on their ability to pay their rent. You will be an effective communicator at all levels with both colleagues and external partners, with the ability to self-motivate, work using your initiative and prioritise your workload. In addition, you will be able to accurately reconcile data and other financial information, along with gathering and collating statistical data.
CLOSING DATE: 9 June 2024 at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.
Successful candidates will already have the right to live and work in the UK.
An inclusive workplace: We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve.
Accessibility: If you require assistance or have questions regarding the application process, please contact us. If you require the recruitment documents in another format, please let us know. We can also post them to your preferred address.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Job Title: Operations Manager
Reporting To: Operations Director
Salary:£35,000 - £38,000 per annum ( based on Experience)
Seniority Level: Management
Location: On-site in Tooting Broadway, London
Contract:Full-time, 12-months fixed term, with potential to make permanent
POSITION SUMMARY
Business Launchpad wishes to hire a highly organised, process-driven individual to oversee operations for its Tooting Works business centre.
As a key member of the Tooting Works team, the Operations Manager oversees the renting of our office units, tenant relations, and building maintenance and management, among other things. The post holder ensures the centre is run to a high standard, including excellent customer service, compliance with all current building and health and safety legislation, a high occupancy level and operation within budget.
The Operations Manager line manages four team members, making up the lettings team and the maintenance team, and works closely with other teams, including marketing, finance and the delivery team for the Business Launchpad charity.
About Us
Tooting Works is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years.
Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own businesses.
ROLE & RESPONSIBILITIES
Centre Operations Management
- Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained and running smoothly, and that the lettings process is compliant and well-managed.
- Implement and monitor operational policies and procedures to improve efficiency and service quality, including opportunities to digitise procedures and services.
- Manage building improvement and repair projects in collaboration with the maintenance team and the operations director.
- Ensure compliance with health and safety regulations and manage risk assessments.
- Identify, anticipate and address problems and opportunities for the business centre in collaboration with senior management.
Customer Service
- Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
- Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
- Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.
Financial Management
- Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
- Negotiate contracts with suppliers and service providers to secure cost-effective deals.
- Ensure tenant arrears are regularly monitored and managed.
Line Management
- Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
- Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
- Handle recruitment, onboarding, and offboarding of staff members as needed.
Essential Skills / Experience
- Bachelor’s degree or higher.
- At least 2 years’ experience in operations work.
- Excellent organisational and administrative skills.
- Desire to drive operational excellence.
- Line management experience.
- Experience of managing a building, property or facilities beneficial.
- High comfort level with online tools such as MS Office, project management software, or similar.
- Strong written and oral communication skills.
- Negotiation and customer service skills.
- Resilient and adaptable with ability to multi-task.
- Solution finder.
About Rewards
- 25 days’ annual leave plus bank holidays
- Personal annual training budget
- Employee assistance programme including counselling
- Regular team socials throughout the year
- Generous sick pay allowance following probation
- General eye test
- Well-being day ( 1 day per year)
- Volunteer day ( 1 day per year)
The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.
Pre-employment Checks
Any employment with Business Launchpad will be subject to the following checks prior to your start date:
- Satisfactory Disclosure and Barring Service (DBS) check
- Receipt of two satisfactory references
- Proof of eligibility to work in the UK.
Please email your CV with a cover letter stating why you are interested in this role.
Please be aware that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.
Equal Opportunities Statement
We are an equal opportunity employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment without regard to their individual background or circumstances.
The client requests no contact from agencies or media sales.