Admin Jobs
Department: Learning
Location: Blended between office and home (England and Wales)
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.
The role
We’re looking for a Volunteer Development Officer to support us in the delivery and development of high quality volunteering across our organisation. You will champion and support volunteering in Citizens Advice and influence the position and profile of volunteering across the service. You’ll work closely with the Head of Volunteering to support the delivery of the new volunteering strategy, ensuring that stakeholders from across the organisation are engaged in its development. You’ll provide operational volunteer management direction and support and maintain high standards in volunteering through the provision of guidance, tools, information and training.
Apply if:
- You have strong experience of supporting good practice in volunteer management, including an up to date understanding of how to make volunteering accessible and inclusive.
- You enjoy working collaboratively with a wide range of stakeholders and co-creating solutions.
- You are passionate about volunteering and the positive impact it can have.
- To find out what the full role will entail and what you will be doing click below for the role profile and person specification.
If you would like to apply, please submit an anonymous CV and a cover letter addressing the following essential criteria from the job pack:
- Excellent knowledge of good practice in volunteer management and development and experience of supporting the application of this in a range of settings and contexts.
- An uptodate understanding of how to make volunteering accessible and inclusive and passionate about finding ways to put this into practice.
- Experience of developing and delivering good practice guidance, templates and advice on a one to one and group basis, preferably in a volunteering context.
- Experience and confidence in developing and delivering presentations and training sessions and facilitating workshops or peer learning sessions.
- Experience of working with data to inform planning and decision-making, particularly around the value and impact of volunteering.
Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service.
Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins our all EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. If you are disabled and meet our minimum criteria you will be guaranteed an interview for this role and we will provide reasonable adjustments as needed. We follow the social model of disability.
The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.
Our commitment to colleague wellbeing is reflected in us being awarded Gold in the Health & Wellbeing category, as well as Overall Winners, at the Employee Experience Awards 2022.
Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
In the event of a high number of applications, we reserve the right to close the application early.
Interviews are scheduled for WC 10th June.
This vacancy closes at 23.59 on the closing date.
Our vision is for a world where everyone experiencing a mental health issue receives support and respect. Join our passionate, dedicated Fundraising and External Engagement team and make a difference today.
About the role
Sitting in our Fundraising and External Engagement Team, you’ll support colleagues to achieve agreed proactivity and income targets. You’ll work in a small team of fundraisers which includes corporate and individual giving along with some event work.
This is a part-time role where you’ll be expected to work 18.5 - 22.5 hours per week to include a Tuesday in the office and some weekend working.
Due to the nature of the role, the ability and confidence to drive and access to a car is essential. You may be working across the Hampshire area.
About you
As a Fundraising Assistant, you’re likely to be the first point of contact for our donors. It’s therefore essential that you can provide a welcoming, informative and prompt service so that our donors feel appreciated and supported. You’ll be a great communicator with people of all levels both internally and externally. Ideally, you’ll have knowledge and understanding of the charity sector and fundraising regulator requirements.
About us
We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.
We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.
Benefits
Our Gold award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:
- Flexible working to promote a healthy work/life balance
- 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
- Pension plan
- Employee Assistance Programme
- Season ticket and cycle-to-work scheme
If you’re ready to join the fight for mental health, visit our website to find out more and apply.
Closing date: Wednesday 29 May 2024
Posts may be subject to a relevant DBS check.
Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.
Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.
Coeliac UK currently has an exciting opportunity for a Admin Support and Assistant, to join our team in High Wycombe, with the option to regularly work from home by agreement with your line manager. You will join us on a part time, temporary 12 months contract . In return you will receive a competitive salary of £12,000 - £14,000 per annum.
For over 50 years Coeliac UK has been helping people with coeliac disease and other gluten related conditions live happier, healthier lives. Striving for better gluten free food in more places, providing independent, trustworthy advice and support to the gluten free community, and funding crucial research to not only manage the impacts of gluten, but also find the answers to coeliac disease.
The Admin Support and Assistant role:
An interesting and varied role. Employed by Coeliac UK to provide administrative support for the International Society for the Study of Celiac Disease (ISSCD) and assistance to the ISSCD Board, the Executive Officer and the ISSCD committees.
The general objective of the ISSCD is to promote scientific knowledge, education and quality of care in the field of coeliac disease and gluten-mediated human diseases in general and everything related or conducive to this in the broadest sense.
Coeliac UK supports the work of the ISSCD as objectives are aligned.
Key responsibilities of the Admin Support and Assistant:
- Processing new ISSCD Membership applications and update the ISSCD membership database
- Drafting copies for the ISSCD members’ e-newsletter and other communications
- Preparing the ISSCD email schedule working with the Executive Officer and the ISSCD’s support agency based in the Netherlands
- Monitoring the ISSCD generic email accounts and respond accordingly
- Arranging ISSCD meetings
- Preparing agendas and papers for ISSCD Board meetings
- Drafting minutes of ISSCD meetings
- Providing admin support to the ISSCD committees as required
- Assisting with filing and record keeping of ISSCD activities and key documents
Essential experience, skills and knowledge required for the Admin Support and Assistant role:
- Positive and confident
- People person
- Proactive and flexible approach
- Strong team player
- Unflappable, ‘can do’ attitude
- Educated to GCSE standard including Grade C or above in Maths and English
- Confident speller with good command of the English language
- Self-motivated and able to work without close supervision, once provided with guidance
- Knowledge and understanding of the General Data Protection Regulation (GDPR)
- Familiar with the different social media channels and creating posts for engagement, desired but not essential
- CRM and website content management experience desired but not essential.
- Competent use of Microsoft 365; Word, Excel, PowerPoint and Outlook
- On occasions willing to work outside usual hours to accommodate international meetings (different time zones)
If you would like to be considered as our Admin Support and Assistant, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!
As an Eden Project Apprentice you will spend on average 6 hours a week studying a taught element delivered by one of our partner training providers. Each month you will also take part in our Sustainable Enterprise programme which helps you develop a range of skills, from teamwork to communication, alongside fellow apprentices from a range of disciplines. There are also opportunities to gain experience working with a variety of other teams, to get a fuller understanding of how your department fits within the larger organisation and how your role contributes to our mission.
Fundraising plays an essential role towards fulfilling Eden’s mission to create a future we all want to live in. You’ll play a key part in communicating our mission to and inspiring our donors, as well as undertaking market and competitor research in order to identify potential new fundraising opportunities for Eden.
We are looking for an enthusiastic and driven individual, with a good level of organisation and creative thinking.
One day per week will be spent studying towards a Level 3 qualification in Fundraising.
The client requests no contact from agencies or media sales.
Job Purpose:To provide administrative support for the Housing Team and to carry out general administrative tasks. To also be responsible for providing a professional and friendly welcome to all visitors and residents, providing information on services available.
Hours of work:21 hours (7 hours per day over 3 days)
Location : YMCA East Surrey, Hillbrook House, 68 Brighton Road, Redhill, Surrey, RH1 6QT.
Annual leave: Five weeks (pro-rata) plus bank holidays. Holidays increase after two years’ service to a maximum of five weeks’ pro-rata after six years’ service. The holiday year runs from 1 April to 31 March each year.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking available at The Sovereign Centre and at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Main responsibilities
- Provide a professional friendly welcome to all visitors and residents arriving at Hillbrook House and providing information on services and facilities available
- To deal with telephone enquiries and to put calls through to other staff, to take messages and to retrieve voicemail messages
- Ensure the visitor policy is complied with and the seen sheet is completed and kept up to date
· Collate, input and monitor data via various IT platforms
· Manage incoming client applications via guidance support and various IT platforms
· Complete and the keep the staff rota up-to-date and distribute to staff
· Filing and other administrative work as required
· Updating reception documents and maintaining contact folders
· To offer a helpful and supportive presence to residents and reporting of incidents
· Keeping tally on stock available and first aid items
· Cash transactions over the reception for resident rent and maintain accurate receipting and accounting of all monies and credit transactions taken whilst on duty, checking floats and reconciling the till at the end of the shift
- Ensure that all keys and equipment issued are signed for and are returned and stored as appropriate
- To provide administrative support for the housing team and to carry out general administrative tasks (using Microsoft Office and other platforms)
- To be responsible for the post at the weekend, ensuring incoming post is dated, and is distributed to appropriate staff and residents and that outgoing post is processed correctly
- Any other duty requested by Housing Management
Closing date & interviews:
Closing Date:Thursday 23rd May 2024 9am
Interviews are scheduled : Thursday 30th May 2024
Job Title: Visiting Advocate
Service: Coram Voice
Contract Type: Permanent
Hours: 12 hours per week
Salary: £7,837.22 per annum (£22,858.55 FTE)
Location: Home based with travel to a residential home and school, both near Telford
About Coram:
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Voice:
Coram Voice exists to enable and equip children and young people to hold the system to account, to challenge and support it to do its job properly and to uphold the rights of children and young people and empower them to actively participate in shaping their own lives.
Coram Voice strives for a society, which recognises, and willingly accepts, its responsibilities to children and young people, where the inequalities and discrimination they currently face have been eradicated. Where those children and young people are fully engaged in all decisions that are made about their lives. Where the views, needs and feelings that they express are at the core of those decisions.
Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.
Coram Voice is a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.
Our Advocacy services we provide advocacy direct to children and young people in care, in need, in custody and to care leavers and children and young people with mental health needs. Advocates around the country support children and young people to get their voice heard in decisions about their lives. This may be through the telephone helpline or through an advocate working directly with a child, for instance, to support them at a review meeting or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes.
About the Role
You will work directly with children and young people with learning disabilities who are living in a residential home and attending a specialist school, both near Telford, providing them with advocacy support on a fortnightly basis. You will have experience and a passion for working with children and/or adults with learning disabilities and complex needs.
You will empower and support them to ensure their voices are heard within decision–making processes that effect their lives and keep in regularly contact with children and young people to ensure their best interests are safeguarded.
You will be a capable ambassador for Coram Voice with the ability to engage effectively with professionals, carers, other stakeholders and most importantly children and young people.
If you have the necessary experience and skills and a commitment to promoting the rights of young people, we would like to hear from you.
What you will receive
We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of up to 25 days’ annual leave plus an additional 3 days paid leave between Christmas and New Year. A supportive work environment fostering a good work/home life balance and a suite of family friendly policies, which promote employee wellbeing.
You will get a genuine opportunity to make a difference every day.
Recruitment process
Shortlisting will be undertaken by our Children’s Rights Managers. Successful candidates will then be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.
To apply for this role, please click on the 'apply now' button below to complete the application.
- We cannot accept CVs.
- When completing your application form, you need to address each point of the person specification and demonstrate how you meet it.
- Applications must be fully completed.
- If you are a current Coram Voice employee, you may submit a supporting statement only addressing the person specification requirements for the post.
Closing date: Sunday 26th May 2024 at 23:59
Interview date: TBC
General consideration for applications:
- DBS checks: all posts are subject to an enhanced Disclosure and Barring check.
- Training: All successful candidates are required to complete our compulsory training programme which includes training in Advocacy (Being a Voice) Safeguarding and Diversity
- Conflict of interest: the independence of the service is important to Coram Voice. Prospective applicants need to raise any other potential conflicts of interest when initially contacting Coram Voice about this post.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.