Part-time jobs

SEO London is an education and training charity that advances social mobility by empowering exceptional students to secure roles within competitive industries. 

We are a UK charity that unlocks potential and transforms careers. We empower students and young professionals from underrepresented backgrounds, bridging the gap between untapped talent and the world’s most competitive industries. Since 2000, our alumni have excelled in top global firms, proving that access and opportunity drive success.

The Role 
SEO Europe was launched in 2021, with its first France programme piloting in 2023. As we continue to grow our presence and impact in France, we are looking for a highly motivated Programme Coordinator to support the development and delivery of our student programmes and outreach initiatives. 

We have a strong focus on gender balance and social inclusion and are seeking someone who is passionate about helping more female students and other underrepresented students from low-income backgrounds build successful careers in competitive industries, particularly within finance and investment management. 

As a Programme Coordinator, you will play a key role in ensuring the seamless execution of all student-related events. This role involves gaining a comprehensive understanding of SEO London and SEO Europe’s programmes, the relevant industries, and integrating this knowledge within our organisation. You will liaise with students and partner firms to organise, execute, and promote successful events. 

In collaboration with the team, you will provide recommendations for enhancements and innovations to improve the student experience, while upholding a high standard of customer care. 

We are seeking a professional with a strong work ethic, who is adept at fostering robust working relationships and taking initiative in developing organisational processes. A thorough understanding of the French academic system and a genuine commitment to diversity and social mobility are essential. 

This position offers substantial responsibility and opportunities for professional advancement. 

If successful, you will sit within the France team of SEO Europe, where you will support the preparation and delivery of multiple impactful and engaging initiatives, such as: 

• SEO Potenti’ELLE events: Celebratory events showcasing inspiring women leaders, introducing the long-term vision for our female leadership programme, Potenti’ELLE, and providing networking opportunities for mentors and mentees.

• France Finance Programme: A 6-month career readiness programme where master’s students benefit from educational Lunch & Learn sessions, industry insight sessions, coaching, soft skills training and access to internship opportunities at top investment banks, asset managers and alternative investment funds.

• SEO Europe Finance Academy: A 1-month immersive event taking place online and in Paris, and designed to educate and train students intending to secure summer and off-cycle internships, while providing authentic exposure to top employers and demystifying the industry landscape and application process.

• Student Outreach: Implementing outreach campaigns to help recruit more students from engineering schools and public universities across France.

• Alumni engagement: Help structure and manage alumni engagement initiatives in Paris 

• Occasional trips to Paris to deliver in-person events and execute our student outreach strategy. 

Responsibilities and Accountabilities 

There are three main activities within the France team: 

• Outreach (student recruitment)

• Programme Delivery (education and training events for students)

• Alumni engagement (event and community management)

The Programme Coordinator will serve as the administrative officer for the France team. You will support the team as needed and have specific responsibilities for identifying and onboarding students at business schools, engineering schools and universities across France, both online (social media, email marketing, webinars) and offline (in-person campus events and sponsored events). 

You will also play a key role in executing our social media strategy and managing our presence across platforms such as LinkedIn, Instagram and WhatsApp. 

Responsibilities include: 

• Overall administration of student events, ensuring exceptional communication and coordination

• Event management, student and partner communication and coordination of all relevant stakeholders

• Posting job opportunities on our student portal and creating content for our newsletter

• Managing student queries and maintaining relationships

• Coordinating outreach programmes and managing our Student Ambassador network

• Identifying and onboarding students, while managing relationships with academic institutions and partners

• Maintaining working documents, event calendars and reports

• Thinking creatively to improve outreach programmes and support social media management

• Supporting the France team across programme delivery and partnership initiatives as needed 

• Ensuring all information and student data is managed in accordance with GDPR guidelines and updated in Salesforce

• Running reports to track and monitor programme activity and events through the CRM 

Person Specification 

Skills and experience 

We are looking for a proactive and highly organised individual who is passionate about diversity, inclusion and social mobility. The successful candidate will be comfortable working in a fast-paced environment, managing multiple priorities and building relationships with students, corporate partners and academic institutions. 

You should be a strong communicator with excellent organisational skills, a collaborative mindset and a genuine interest in helping students access competitive career opportunities. 

Skills and Experience 

Essential 

• Occasional travel to Paris

• Project management skills

• Interest in Diversity, Equity and Inclusion

• Strong understanding of employability skills

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

• Ability to use Microsoft Teams and Zoom

• Team player with a proactive attitude

• Strong communication, organisation, time management and listening skills

• Strong business writing and presentation skills

• Fluent in both French and English

Desirable 

• Experience with CRM systems, ideally Salesforce

• Experience with databases and data analysis

• Outreach and networking experience

• Social media management experience

• Experience in communications and creating visual content

• Previous experience working with charities or associations focused on diversity and inclusion

• Experience working with postsecondary institutions or student clubs

Required qualifications 

• University degree (any discipline)

Candidates without the required qualification will still be considered if they can demonstrate at least one year of relevant and relatable work experience in a similar role. 

What we offer? 

• Annual Leave: 28 days + Bank Holidays. 

• Enhanced Family Friendly Policy. 

• Flexible working (2 days in the office) and a lovely office space by Borough Station. 

• Benefits: 

• Employee Assistance Programme 

• And more… 

Role Purpose

The Coordinator role provides high-quality operational, administrative and coordination support across central services ensuring process efficiency, excellent stakeholder engagement, accurate data management and seamless delivery of organisational activity.

 Key Responsibilities

 1. Operational & Administrative Support

 · Act as first point of contact for enquiries via phone, email, or digital platforms, providing accurate information and escalating where required.

· Manage shared inboxes and enquiry channels, ensuring timely, high-quality responses.

· Maintain accurate records in central relationship management (CRM) systems and specialist databases (e.g., qualifications, membership, orders).

· Support cyclical operational activities such as membership renewals, insurance processes, annual returns and coach qualification tracking.

· Support with provision of data for analysis and insight

· Administer internal systems including intranet content, document repositories and online resources.

· Support fulfilment or group orders in a timely manner, liaising with suppliers to maintain stock levels and ensuring high quality of customer care and support.

· Assist with planning and delivery of national events, training days, workshops and webinars, including coordination of attendees, materials and general logistics..

2. Project & Process Coordination

· Provide end-to-end project support to central teams, including scheduling, documentation, tracking and reporting.

· Assist in implementation and evaluation of processes, governance requirements, compliance tasks and ongoing operational improvements.

· Support onboarding processes (e.g., new groups and centres, coaches, volunteers) and support closures or transitions where relevant.

3. Stakeholder & Customer Service

· Deliver clear, professional guidance to groups, coaches, volunteers and the public on operational matters including governance, health & safety, training and policies.

· Identify themes in enquiries and provide feedback to enhance organisational guidance, processes and communication.

4. General

· Undertake such other duties as the line manager shall from time to time determine

· Demonstrate the values and cultural aspirations of RDA in all work.

· Ensure due consideration is always given to our charitable aims and objectives and that this is demonstrated in all activities.

Person Specification

Essential

· Strong administrative and organisational skills with experience managing multiple priorities

· Excellent customer service and communication skills, including via phone, email and digital channels

· High attention to detail and accuracy, particularly in data handling

· Proven ability to deliver against deadlines and service standards

· High computer literacy, including MS Office 365 and CRM/databases

· Ability to use initiative, problem-solve and identify opportunities to improve processes

· Comfortable working in a busy, multi-functional team

· Empathy with RDA’s values, aims and approach

Desirable

· Experience supporting governance, compliance or operational procedures

· Experience with Salesforce, WordPress or other CRM/content systems

· Experience managing stock, orders, or supplier relationships

· Familiarity with training/qualification pathways or membership administration

· Experience working with volunteers or in a volunteer-led environment

· Understanding of disability, equestrian context or charity operations