Admin Jobs in Cardiff
Administration and Systems Manager
£35k p.a.
Location: initially remote working but to be hybrid based in W/NW/SW London.
We are looking for an experienced Administration and Systems Manager to join our enthusiastic and friendly Operations team. Help Counselling is a small Mental Health charity providing one-to-one counselling, both in person and online to adults over 18. We are also a well-established clinical training placement provider for trainee counsellors and psychotherapists studying with prestigious training organisations in London.
About Help
Help Counselling is well-established Mental Health Charity with a heritage of over 50 years. We provide training placements for clinical supervisors, counsellors and psychotherapists who need to gain clinical experience to qualify (or further qualify) and be registered with one of the industry professional bodies such as, BACP or UKCP. For ethical reasons, the work trainee counsellors / psychotherapists do is unpaid, i.e., they must volunteer their time.
This volunteer model enables Help to fulfil its charitable aim of providing low-cost counselling services. It can take between 3-5 years to qualify, and our training placements are for minimum of 12 months meaning we can also provide clients with long-term help. Having consistence and continuity plays a pivotal role in building a safe, therapeutic, and trusting alliance between the counsellor and client.
The blend of low-cost and long-term talking therapy is much needed in a time of increasing demand for mental health support and increasing complexity of presenting issues.
About the job
The purpose of this role is to manage the daily administrative operations and a small administration team of 2 people. The objective being to ensure that we meet our monthly targets, are compliant with the requirements of BACP, run efficiently and deal with exceptions in a timely, ethical, and effective manner.
Currently our client volumes are between 250-350, we have approximately 90 counsellors and clinical team of approximately 20.
We operate a number of cloud-based IT systems and have outsourced HR and Finance functions.
Key responsibilities
Team management
Directing the team to make sure work is scheduled, fully completed and managed efficiently.
Line managing and coaching team members to achieve their objectives and develop their skills, confidence and abilities.
Systems management.
Managing the impacts and interactions between processes and systems which can be complex and far reaching.
Monitoring and ensuring all systems used are accurate and up to date, performing, interpreting and following up on system audits.
Information review, reporting and continuous improvement.
Create, review and report on operational data and use this information to solve potential problems or strengthen business performance.
Evaluate processes and policies, look for and make improvements as necessary. Ensure that processes and policies are easy to understand and up to date.
Stakeholder management
Provide a point of escalation and decision-making for queries arising from clients, counsellors, supervisors, training organisations and other stakeholders.
Quality of service
Ensure all queries and contacts are dealt with professionally, accurately and promptly.
Manage all aspects of the administrative tasks and process required.
The Candidate
Education & experience: 5-6 years’ administrative, operations, customer service and supervisory experience, ideally within the charity or not-for-profit sector.
Skills:
· Ability to analyse information and develop practical solutions.
Planning, critical thinking, problem solving, and task and time management skills.
· Interpersonal, line management, coaching, and verbal and written communication skills.
· Technical expert on MS Office suite and hands-on experience of CRM and / or clinical management system.
· Knowledge / experience of JotForm (Powerforms or equivalent), Stripe and DocuSign will be advantageous.
About you:
· Self-motivated and able to work on your own initiative.
· Well-organised with ability to analyse information and problem-solve, work at pace, work flexibly and prioritise effectively.
· Excellent attention to detail, thorough and accurate.
· Proven track-record in high quality customer service skills, confident on the telephone.
· Quick to learn new systems and proficient with technology.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This varied role uses event and programme management skills to deliver excellent service in a fast paced environment within the Christian sector as we advance the work of The Maclellan Foundation, one of the largest Christian family foundations in the USA. The successful candidate will have excellent administration skills, with a minimum of 2 years experience, and will be engaged in the Christian faith and excited by the aims of the organisation.
Objectives/Key Tasks:
To provide event and project-specific administrative support in an accurate, timely and professional manner, including:
- Planning and co-ordinating multiple programmes, to ensure milestones are met to an excellent standard
- Conducting research, assembling and analysing data to prepare reports and documents
- Preparing and editing written correspondence, communications, presentations, publicity etc
- Managing booking and registration processes
- Managing and updating various databases on a regular basis
- Onsite event management; helping set up and run events as well as providing delegate support
- Providing customer service support, via phone and email
- Managing and maintaining schedules, appointments and travel arrangements
- Arranging and coordinating meetings, including minute taking
- Reviewing operating practices and implementing improvements where necessary
- Processing expenses and maintaining project budgets in liaison with the Finance Manager
- Providing administrative support to the Director and all projects and events undertaken by NJC
- Website oversight and any other duties as required
Please review the full job description and person specification and submit your CV for consideration.
Please note we are reviewing applications regularly and reserve the right to close the post early.
The client requests no contact from agencies or media sales.
About you
This role is based with our Wales & Southwest team, and we are looking for someone with particular experience and developed networks across this region. Our successful Enterprise Manager may previously have worked in roles such as Partnerships Manager, Development Manager, Fundraising Manager, Partnerships & Fundraising Manager, and will ideally have good knowledge and confidence in identifying and successfully bidding for project funding via government departments, regional agencies, statutory funders, and charitable trusts. Prior experience of statutory funded active travel schemes is desirable.
Technical:
- A proven track record of developing and writing successful funding bids.
- Knowledge of funding environments, including lottery distributors, key statutory funders, trusts and foundations, charitable trusts.
- Experience of strategic relationship, partnership development and management.
- Innovation and creativity, to develop projects from concept to delivery and to match trust priorities with funding.
- Budget and project management experience with the ability to manage financial risk.
- Experience of financial reporting
General:
- Ability to influence, persuade and negotiation skills.
- Strong written and verbal communication skills – strong presenter.
- Ability to work well under pressure and to tight deadlines.
- A collaborative team player.
Valid driving licence as your work will require you to reach locations not easily reached by public transport. Access to a vehicle is essential.
What We Offer
In addition to your salary of £39,588 + £425 per month Car Cash Allowance, you will benefit from a competitive contributory DC Pension scheme arrangement, great holiday entitlement and numerous other employee benefits, including several salary sacrifice benefits.
Other benefits include:
- Competitive contributory DC Pension scheme arrangement, where we will double your contribution to a maximum of 10%.
- 25 days paid holiday (plus paid Bank Holidays), increasing to 30 days after 5 years.
- Home working status with ‘hub’ facilities available should you need the flexibility to work outside of home.
- Annual £200 personal learning & growth award to spend on any learning related activity.
- Free access to specialist counselling on a range of issues, e.g. health, financial, well-being and domestic matters.
- Access to a range of employee benefits including store discounts, boating holiday discounts and holiday purchase scheme.
- 2 days paid volunteering leave per annum, allowing you to volunteer for a local community project etc.
- Free fishing facilities across our canal network.
At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.
All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.
When you join the Canal & River Trust you become a member of an engaged team working to preserve our heritage for future generations. Come and share your passion and knowledge with a team that makes a difference to millions of people every day.
- Excellent benefits package
- Agile working
About Our Client
Harper Adams University is a highly respected educational institution based in Newport, Shropshire. As a not for profit entity, they focus on providing outstanding learning experiences for students and fostering an environment of academic excellence. The institution is medium-sized, with a dedicated team of professionals committed to making a difference in the education sector.
A Payroll and Pensions Manager is required to oversee the processing of payroll and pensions for the University. The successful candidate will bring a wealth of experience to the role, coupled with a strong understanding of financial regulations.
This is a unique opportunity to work in a stimulating environment, completing and managing complex payroll processes and ensuring the efficient operation of pension schemes.
Job Description
- Manage and oversee the processing of the company payroll and pensions of around 650 employees.
- Ensure compliance with all applicable financial and tax regulations.
- Work closely with HR and Finance Departments to ensure accurate record-keeping.
- Handle any payroll and pensions related queries from staff.
- Implement improvements to the payroll and pensions processes.
- Prepare and present reports to senior management.
- Assist in the preparation of end of year accounts.
- Keep up-to-date with changes in financial regulations and legislation.
- Leadership and Team Management
The Successful Applicant
A successful Payroll and Pensions Manager should have:
- Actively studying towards or qualified in CIPP (QBE is also considered).
- Comprehensive knowledge of payroll and pensions processing.
- Excellent understanding of tax and financial regulations.
- Strong organisational and time-management skills.
- Exceptional communication and interpersonal skills.
- Proficiency in payroll software and MS Office applications.
- Excellent problem-solving abilities.
What's on Offer
- A competitive salary in the range of £38,000-£43,000 per year.
- A supportive and collaborative working environment.
- Opportunity to work in the not for profit sector.
- 22 days holiday + bank holidays + 8 closure days
- Agile and flexible working
- Free parking
- CIPP qualification support
We encourage all interested candidates, who meet the above criteria and are eager to make a difference in the not for profit sector, to apply for this exciting opportunity in Newport, Shropshire. If you're interested in applying for this role or want an informal chat, please reach out to Katie Paine at Page Personnel.
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Page Personnel.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Programme Manager
Location: Fully remote; preferably in Liverpool/North West England. International candidates working as independent consultants will also be considered.
Hours: Part time, flexible working arrangements (32 hours)
Salary: £39,000 - £44,000 per annum (pro rata) as UK employee. For international consultants: please note that consultancy rates will be negotiable, depending on your country of residence
Reports to: Worldwide Radiology Director
About Worldwide Radiology (WWR)
We are medical experts applying our skills and knowledge to make a difference in the world. We bring together the global community of medical imaging professionals to make the case for diagnostic imaging.
Since 2017, Worldwide Radiology has been steadily growing from a small group of founding UK radiologists with experience of working in limited resource settings to an international team of around 50 long-term volunteers from a range of different imaging and clinical backgrounds.
We support the development of appropriate, high quality imaging services in low and middle income countries; from central teaching hospitals to remote district clinics. We work together with our partners to build the necessary skills and capacity to improve patient care and we aim to increase opportunities for imaging research focused on local or national healthcare priorities.
At Worldwide Radiology, we operate as a tight-knit team committed to flexibility, collaboration, and work-life balance. As a small charity, we value adaptability and a collective approach, often requiring individuals to contribute beyond their defined roles. We believe in a culture of mutual support, where everyone pitches in where needed, picking up various tasks as we go.
Overview
The Programme Manager role will be crucial to the success and development of the charity. You will be responsible for the management and delivery of 3+ Worldwide Radiology projects, operating across Malawi, Ghana and The Gambia.
The Programme Manager will be responsible for quickly grasping the needs of three ongoing projects, steering them toward desired impact, ensuring compliance with donor requirements, and managing risks effectively to bring these projects into shape.
The successful candidate will be responsible for working with key stakeholders, including our volunteers, partners and donors to build and nurture strong working relationships.
They will contribute to seeking out further grant opportunities within the sector, working closely with the rest of the programmes team and the fundraising team.
The key responsibilities of this post are as follows:
(a) oversee the smooth running of our projects;
(b) provide strong, holistic solutions, focused on operational leadership; and
(c) support the overall growth and development of the organisation.
Role-Specific Responsibilities
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Provide overall day-to-day management for WWR projects and WWR volunteers, reporting directly to the WWR Director.
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Oversee the development and operational execution of detailed work-plans and budgets for WWR programme
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Track all milestones and reporting schedules, taking timely action to ensure they are met.
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Develop and deliver project MEAL activities in collaboration with our external MEAL consultant.
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Produce (gather, collate and edit) high quality, timely project progress, annual and donor-specific reports.
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Oversee the management of partnership agreements and contracts in accordance with the donor specific requirements.
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Support the identification and securing of new grant opportunities in collaboration with the programmes and fundraising teams.
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Communicate administrative and technical information to WWR project partners in a timely, sensitive and effective manner.
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Assist team members, volunteers, partners and members of the public with queries, demonstrating tact and understanding when dealing with complex and serious issues, deliver a consistently high and appropriate level of service and support to individuals contacting WWR.
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Assist with recruitment, onboarding, induction and management of both UK and international WWR volunteers.
Qualifications and Experience
Essential
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Educated to degree level or equivalent work experience.
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Experience in grant or contract management in a humanitarian or development environment.
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Demonstrable experience of adhering to principles, methods, techniques and tools for the effective management and administration of programmes and project lifecycles.
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Demonstrable experience of applying monitoring systems and managing budgets.
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Experience of communicating with a wide range of stakeholders.
Desirable
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Experience working in the nonprofit sector.
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An understanding of global health.
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Experience of working across international partnerships.
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Experience in developing and maintaining effective relationships with international funders, analyse their funding requirements, and work with consortium partners.
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Experience of managing a range of programmes at a middle/senior management level.
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Experience in developing and maintaining relations with institutional donors, analysing their funding requirements, and working with consortium partners.
Person Specifications
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Committed to the values of Worldwide Radiology.
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Passionate and committed to equality and diversity.
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Self-motivated with a flexible, collaborative & positive work ethic.
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Demonstrable commitments to high professional and quality standards.
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Appreciation for a lean, straightforward, and structured approach to work, avoiding unnecessary complexity.
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Good attention to detail with excellent time management skills.
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Solution focused attitude, proportionate to the challenge and organisational needs and a drive to support others to emulate the same.
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Excellent communication, interpersonal, relationship building, presentation and analytical skills.
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Ability to take the initiative and work independently while keeping relevant team members fully informed.
Other Requirements
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Applicants must be eligible to work in the UK (please note this does not apply to internationally-based independent consultants)
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Able to travel within the UK and internationally
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Flexible approach to working hours to meet the needs of the service
How to Apply
Applicants interested in this role should send the following attachments by email:
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Their CV (max 2 pages)
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Letter of motivation (max 2 pages)
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The names, contact numbers and addresses of 2 referees (please state if you are not happy for them to be contacted at this stage)
Please send your application by 5pm, 26th April. Interviews will be held remotely w/c 6th May via Zoom.
Please note that the position will commence no earlier than Monday, 1st July 2024.
We actively welcome applications from individuals from ethnic minorities, disabled persons, and other marginalised groups. We believe in the strength that diverse perspectives bring and are dedicated to fostering an inclusive environment where everyone feels valued and empowered to succeed.
Applicants interested in this role should send the following attachments by email:
- Their CV (max 2 pages)
- Letter of motivation (max 2 pages)
- The names, contact numbers and addresses of 2 referees (please state if you are not happy for them to be contacted at this stage)
Our mission is to improve diagnostic medical imaging capability in low and middle-income countries to enhance health outcomes
The client requests no contact from agencies or media sales.
Project Manager
Salary: £25,200p.a. pro-rata (£31,500p.a. FTE) Wigan office or remoted based
£26,800p.a. pro-rata (£33,500p.a. FTE) London office based
We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off, 8% employer pension contributions, a core hours system of working and enhanced family friendly policies.
Contract: Fixed term until 31 December 2024 with the potential for extension.
(The funders have committed to funding the programme until December 2026 with annual extensions confirmed by 31 October each year).
Hours: 30 hours per week
Location: Wigan or London (with hybrid working available), or remote-based, with occasional travel across England
Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.
As we’re moving forward we recognise that a diverse workforce yields the best results. We embrace all the different identities in the UK and we want our workforce to reflect that. Environmental change is affecting us all and we want people from all backgrounds to be part of the solution and help us make the changes that cannot wait. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all our staff, and welcomes applicants from all backgrounds.
Keep Britain Tidy has a new opportunity for a Project Manager to manage the Chewing Gum Task Force programme. The Chewing Gum Task Force is a partnership between Defra, the Department of Agriculture, Environment and Rural Affairs in Northern Ireland, Scottish Government and Welsh Government and chewing gum producers including Mars Wrigley and Perfetti Van Melle which aims to clean up historic gum staining from UK high streets and change behaviour so that more people bin their gum.
The Project Manager will lead on overall administration of the scheme and manage the cleansing grant programme for councils, working alongside partner organisation Behaviour Change. In Years 1 and 2 of the scheme, participating councils have seen reductions in gum littering of up to 80% in the first two months. Now in Year 3, we will shortly distribute more than £1.2m funding to councils across the UK.
This is an exciting role within a fast-paced charity. You will have a proven track record in project management, ideally in environmental projects and/or grant schemes. Excellent organisational and record keeping skills are a must, along with the ability to form good working relationships with Chewing Gum Task Force stakeholders.
All our roles benefit from generous holiday entitlements and pension contributions, including the opportunity to join the UK’s first net carbon pension scheme and to receive extra days leave for using alternatives to flights. If you have any special requirements for interview just let us know.
If you are interested in this job and want to help us make a difference, please review a copy of the full job description found on our website. After reading the application information, if you would love to work with us, please continue to apply.
As part of the application process you will need to answer 3 questions, submit your CV and complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.
Please submit your application before the closing date.
The deadline for applications is 09:00, Monday 29 April 2024.
For successful candidates, interviews will be held via Microsoft Teams on Tuesday 7th or Thursday 9th May 2024.
If you require an in person interview, please let us know.
We have signed the pledge to always #ShowTheSalary for the roles that we advertise.
We are proud winners of the Working Families’ Best Small Employer Award 2021.
No agencies please.
The client requests no contact from agencies or media sales.
We are a mission-driven, innovative social mobility charity that believes a young person’s start in life shouldn’t limit their future, and we are looking for a highly motivated individual to join our team in the role of School Membership Coordinator.
Key Duties and responsibilities:
● Build and maintain relationships with a portfolio of member schools.
● Ensure our membership is active, engaged and making the most of their membership.
● Deliver impactful school workshops.
● Work with colleagues to support delivery with employer partners.
● Grow our membership with effective and impactful sales.
● Contribute to our growth strategy.
● Be part of an effective, small team.
We are looking for someone who is:
● Passionate about our mission and supporting young people and schools.
● Confident in delivering to a group of young people in a school setting.
● Able to build strong relationships and rapport with schools.
● Organised and able to manage complex workloads.
● Highly motivated to grow our membership and impact more young people.
● Experienced using CRMs, ours is Salesforce.
● Ideally you will have a full driving licence and access to a vehicle.
We recognise that not all candidates will have all the experience listed. If you are missing a couple please don't hesitate to apply. Above all else we are looking for people who share our mission and are motivated and driven to make a difference.
On a personal level we value motivation, curiosity, flexibility, openness to new perspectives and approaches, and a friendly and open approach to team working.
Why join Future First?
We are a mission-driven, innovative social mobility charity that believes a young person’s start in life shouldn’t limit their future. Our central team is friendly and motivated, and we have a strong network of experienced freelancers, who support across all functions. Our team comes from a variety of backgrounds including partnership development, delivery,
teaching, programmes and communications. We value all contributions and offer the possibility to expand and grow the role based on interests.
Ways of working
We work remotely, with opportunities to come together in person to work, plan and develop. In this role you will also have to travel to your member schools to deliver workshops.
The work is varied and often fast-paced, requiring rapid processing of information, and the ability to act confidently with multiple and senior stakeholders including employers, volunteers and school leaders.
As with any small, constantly evolving organisation, each individual balances multiple responsibilities, while shaping their role around their skills and interests.
Salary and Holiday
This is a permanent position. The salary is £26,000. Future First staff receive pro rata 28 days of leave (in addition to 8 UK public holidays) increasing one day per year of service up to 33.
Application process
Please submit your CV and a covering letter setting out why you feel you’re a great fit for this role and why you want to work for Future First. Please also note how you heard about the position.
At Future First we are committed to social justice and the value of role models. We value and celebrate people’s diversity and believe this strengthens our team and our work. We are keen to build a workforce that reflects the young people and schools we support. We particularly welcome applications from candidates from racialised communities, and those
who attended state school and were in receipt of free school meals and/or were the first in their family to go to university.
There will be two rounds of interview, initially via Zoom and for those short-listed, in-person in Birmingham. Applications will be reviewed as they are submitted and interviews arranged as soon as possible.
Future First is committed to safeguarding the staff, volunteers and young people we work with. Where applicable, a satisfactory enhanced Disclosure & Barring Service (DBS) check will be required for the successful candidate.
The client requests no contact from agencies or media sales.