Advice, Information Jobs

We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st-century careers education.

The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.

Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!

Role Summary

In 2020/21, the Careers & Enterprise Company appointed its first ever Youth Board Member to the strategic board of directors, to give young people a decision-making voice. The CEC subsequently established a national Youth Advisory Group, to establish and embed an organisation wide approach to capturing Youth Voice, both for the purpose of driving impact and measuring the value of our work. This work has already had a huge impact on the company, and we are looking to embed Youth Voice still further into our work at a more strategic level.

The Youth Advisory Group has three primary functions across The Careers & Enterprise Company, to:

• Govern: challenge CEC’s work to consider youth voice
• Enrich: focus on the future of CEC's strategic direction
• Advise: mobilising their voice in key projects and priorities

The Careers & Enterprise Company is seeking to recruit an 18-month fixed term Youth Engagement Officer to support the administration, facilitation and delivery of youth engagement and participation across our organisation. The role will sit within the Education Development Team and work closely with our Youth Advisory Group and Youth Board members. You will work collaboratively with colleagues across the organisation to champion youth voice and deliver high quality youth participation activities.

This new role has an exciting remit to develop practice, to innovate in youth voice practice, to lead on the operational delivery of the Youth Advisory Group and support with the strategic direction of this work. Reporting directly to the Education Manager responsible for youth voice, but also working effectively across the directorate and across the company, you will manage the delivery of various aspects of our operations including, but not limited to:

1. Effective project management – to ensure that CEC’s YAG has the greatest impact possible, you will work with colleagues from across the business, including at times the Careers Hub Network and put in place the right tools and processes for effective delivery of all elements of the youth voice. This may include establishing and managing relationships across teams, efficient reporting procedures and may extend to other areas of CEC’s ever evolving programme of work.
2. Innovate and design – CEC’s work, and the careers education landscape, is continually evolving. Responding to changing needs of the company, skills of the YAG members and proactively planning for project pivots, will be essential to success in this role. You will look for creative ways to strengthen youth voice across the company.

The Youth Engagement Officer will support the ongoing delivery of our Youth Advisory Group to ensure that young people bring their lived experience to meaningfully and authentically shape our work: from shaping our priorities and projects, through to supporting us to guide policy makers.

To apply, please visit our website via the apply button, complete the application form, and cover letter and upload a copy of your CV (removing all personal details).

Please ensure you detail in your cover letter:

• How you meet the experience, skills and competency criteria detailed in the job profile.  
• Why would you like to work for Careers and Enterprise Company? 

This vacancy may be closed early if sufficient applications have been submitted. Therefore, please do not delay in submitting your application.

Closing date: Wednesday 12th June 2024 (Midnight)

It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.

Are you passionate about marketing and fundraising? If so we are looking for a marketing expert to help us plan, deliver and optimise the marketing to our most loyal supporters – focusing on Legacy audiences. This role will be instrumental to helping the ongoing success & continued evolution of the marketing and digital tactics for these audiences.

This Marketing Officer position at Brooke is a pivotal role within the Legacy & Community Engagement team. Legacies are Brooke’s largest single source of voluntary income and fund over half of our international animal welfare work. And it is one of our key fundraising priorities and an integral part of our 5yr fundraising strategy.

Within this role you will help deliver an exciting portfolio of integrated, multi-channel and supporter-centric campaigns that involves all elements of the marketing mix as well as a range of diverse stewardship activities. We are looking for a highly organised individual with great communication skills who will help deliver a range of marketing campaigns and stewardship activity which will acquire new supporters, convert existing Brooke supporters and steward known supporters, with the ultimate goal of increasing the number of supporters who include a gift to Brooke in their Will.

About you

This is a varied role which requires a solid foundation in integrated marketing & stewardship delivery.

We are an ambitious international animal welfare charity and in order to thrive, you will need to be independent, well organised, hands-on, unflappable, creative, analytical, data-driven, focused on results, demonstrate attention to detail and be able to prioritise your work.

This is an exciting opportunity for someone with stewardship & marketing experience who also has a flair for building relationships with a diverse range of internal and external stakeholders. Being a good team player is key to working collaboratively as part of the Legacy and Community Engagement team and wider Fundraising Directorate.

You will have excellent written and verbal communication skills. And you will have excellent organisation skills and the ability to prioritise work effectively to meet targets and deadlines. You will have a proactive approach and be willing to travel or work unsocial hours on occasion.

You will be joining a friendly and passionate Legacy and Community Engagement team at a really exciting time for Brooke.

If you are interested in the role and meet the criteria, we will look forward to hearing from you.

We offer our team a flexible and hybrid working environment, with great offices in the heart of the city (ping-pong table included) and we are focusing on improving our systems and insights to give supporters the best experience.

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.

We will be holding first-round interviews w/c 25th June 2024.

Social Prescribing Advice Link Worker

Location: Bromley by Bow and GP practices across the Primary Care Network
Job Type: Part time, 28 hours per week (4 days a week)
Contract Type: Fixed Term Contract
Salary: £32,082 per annum (pro rata to 0.8 FTE)

Our client is working with the Primary Care Network (PCN), Bromley by Bow Health & Stepney Health CIC, to improve access to social welfare advice and help meet the needs of some of the most vulnerable patients and families locally.

The role will provide social welfare advice to people referred into the Centre’s Social Prescribing service. The role will focus on what matters to the individual and take a holistic approach, providing welfare benefits, housing, debt, food and energy advice.

The Social Prescribing Advice Link Worker will refer to agencies at a specialist level including immigration, legal advice and debt as well as support individuals to access a range of services and activities in their local communities.

The role will build collaborative relationships with GP practice staff, including the delivery of social welfare advice training to enable them to identify and connect people experiencing hardship with the support they need to improve their circumstances and prevent problems developing into issues of hardship and crisis.

The role will help shape the Centre’s Social Prescribing service so that it reflects the changing environment and helps reduce health inequalities locally.

You may also have experience in the following: Social Welfare, Social Liaison, Social Worker, Social Prescribing Link Worker, Advise, Counselling, Not For Profit, Charity, Advocacy, Nursing, Advice Worker, Service Coordinator, Project Coordinator, Service Delivery, etc.

REF-214 438

You will have an understanding of working within the substance misuse field and associated health and social issues and preferably also have experience of working with adults in an addictions or social care setting.  We are seeking candidates with a professional qualification in health/social care, youth or community work or direct experience of delivering substance use related focused interventions. If all you need is the perfect environment to put your skills to great use then welcome to Aquarius as a Complex Needs Practitioner.

Right now, we are looking for someone like you to join our enhanced substance use service in Wolverhampton. You will have experience of creating and delivering group and coursework programmes, and of holding and managing a caseload of complex service users. We are looking for an enthusiastic and dynamic person to help develop this service and expand our group and coursework psychological intervention programmes.

An energetic and confident self-starter, you will need a passion for working with people impacted by substance misuse concerns. As well as good knowledge of alcohol/drug and health related issues, you will have experience of liaising with voluntary and statutory agencies and health professionals. You will also have experience of engaging with clients in a variety of service delivery settings. You will have a flexible approach, a commitment to the principles of confidentiality and excellent record keeping and Microsoft Office.

This is a permanent full-time role requiring the post holder to work 37 hours per week.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

Aquarius is a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius will become a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation, of which Aquarius will remain a subsidiary

ABOUT THE ROLE

We are hiring an established Deputy Manager looking to progress and utilise their own skills and experience to make meaningful change. The successful candidate will be responsible for leading a cluster of services and teams. Our services support homeless adults with complex and enduring needs. We are looking for a motivated, energetic and dynamic professional who is passionate about providing exceptional support to residents and team members.

You will have overall responsibility of your service and team, aiming to deliver a high quality, trauma informed service to your residents. Your role is to ensure full contract and regulatory compliance whilst being a role model/leader for your team to achieve KPI's and other requirements as per the service needs.

Shift/Working pattern: 37.5 hours a week in service Monday to Friday 9am to 5pm, you may also be required to work outside these hours as per the service requirements and needs. You will also take part in our on call service. You will be based across various services covering the Royal Borough of Kensington and Chelsea (RBKC) area.

ABOUT THE SERVICE

Our services provide 154 units of accommodation to people experiencing homelessness and have complex needs. The services are 24 hour supported accommodation sites. 

ABOUT YOU

We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of a person-centred organisation! 

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

OVERVIEW OF KEY RESPONSIBILITIES

Line Management and Leadership

• Provide high quality support, leadership and line management to staff, offer guidance, support, and advice to the team and support them to perform to the best of their abilities.
• Provide leadership and management throughout the full employee lifecycle.
• Hold regular one to ones and team meetings to support effective teamwork and communication. Facilitate a culture where constructive challenge is welcomed.
• Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.

Service Delivery

• Support the Service Manager with the overall day-to-day operational delivery of your service, working directly with your team, colleagues, residents and participants, as well as other stakeholders to provide a high-quality, holistic service which meets the needs of our residents.
• Support the Service Manager to ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
• Support team to carry out their day to day duties and responsibilities, offer guidance and support as necessary. 
• Work proactively alongside the Service Manager to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct.
• Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment.
• Be part of the operational on-call Rota for providing out-of-hours support across the operations directorate.

Risk Management

• Follow relevant risk assessment and management procedures, share relevant information with others as necessary.
• Ensure all case recording and information is accurately recorded in a timely manner, ensuring confidentiality and GDPR.
• Alongside the Service Manager, champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team.

Property and Housing Management

• Ensure the accommodation in which residents live is clean and maintained to a high standard
• Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
• Ensure a provision of high quality housing management service is provided to residents. 

Financial Management

• Support the Service Manager in managing the service budget and review monthly management accounts: Set budgets and ensure resources are maximised.
• Promote effective cost control mechanisms and other financial activities.
• Maintain financial management within the service.

Other

• Some of what else is included: Contract management and Internal auditing, admin, and general other duties as required. 

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to the JDPS attached for more information.

KEY CRITERIA

What we are looking for:

• Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
• Experience of working with and engaging with diverse groups of people from varying backgrounds
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of Housing Management, including voids and evictions

What we would like, but not essential:

• Previous experience in people management and development
• Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

-

Who we are

Speakers for Schools is the largest social mobility charity in the UK. We help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools.

We believe that by inspiring young people to explore their ambitions through our speaker programme, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, then we can make a profound difference to the lives of young people, their future happiness and prosperity.

By 2028, our ambition is that every young person in the UK has access to high quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever.

Role Summary

The Policy, Research and Impact Directorate ensures that the Charity is evidence-led, impact-focused, and continuously improving the quality of our programmes. Through our policy, research and investigation work we shine a light on barriers to success, to influence changes to Government policy and practice; through our impact work, we strive to deepen our understanding of the difference we have on life-chances of young people, and the combination of interventions that best enable them to successfully seize employment opportunities, post-school; through quality assurance of programmes, we ensure that the organisation and partners have a common understanding of best practice and the insights to continuously improve.

Key Duties / Responsibilities:

Strategic Purpose:

· Coordinate the collection and management of data related to our projects, programmes, and initiatives.

· Develop and maintain databases, spreadsheets, and other systems to organise and track relevant insight and information.

· Conduct basic analysis of quantitative and qualitative data to identify trends, patterns, and insights.

· Assist in the preparation of regular reports, presentations, and dashboards summarising key findings and outcomes.

· Collaborate with programme staff to ensure data is collected consistently and accurately according to established protocols.

· Stay up to date with relevant research and policy activity and provide support where necessary

Full or part-time (35/28 hours per week, negotiable)

Would you like to be part of supporting and developing innovative support services for people who hear voices, see visions, have other sensory experiences, altered states or unshared beliefs? We are looking for someone with knowledge of peer support and a range of perspectives on mental health to join our Hearing Voices Projects team.

As an organisation that leads on integrating the hearing voices movement ethos into our services, we have an exciting opportunity for someone to join us in continuing our work.

Among other tasks, you will be required to:

• Work with partner organisations to establish hearing voices peer support groups, in addition to facilitating groups.
• Deliver training sessions and workshops on the hearing voices approach and related topics.
• Offer support to a range of people who hear voices (young people and their families, those in prison, forensic units or Immigration Removal Centres) in a variety of ways (email, zoom, phone, face to face).

You will also be expected to contribute towards the general development of the projects and support relevant data monitoring. Furthermore, it is key that you are able to embody and maintain the charity`s vision and values.

To apply, please visit our website to download an application form.

Please note CVs will not be considered; we shortlist on the basis of application forms. There is a two-stage interview process – all interviews are in person at our offices.

Closing date: 30th June 2024.

First stage interviews: 10th July 2024.

Second stage interviews: 17th July 2024.

Brooke is seeking a dynamic Celebrity and Ambassador Manager to join our newly restructured Brand Marketing and Communications team. With an ambitious new global strategy, this role is crucial for increasing visibility for Brooke and building new audiences. The successful candidate will leverage celebrity support to raise awareness and support for Brooke’s mission through their high profiles.

Key Responsibilities:

• Act as the primary contact for Brooke’s celebrity supporters, nurturing existing relationships and recruiting new high-profile supporters.
• Engage celebrities in all aspects of Brooke’s work, from campaigns to fundraising appeals.
• Develop and deliver comprehensive plans for celebrity and ambassador support.
• Collaborate with the Head of Brand Marketing and Communications to manage Brooke’s celebrity and ambassador strategy.
• Prioritise and manage requests for celebrity involvement in Brooke’s campaigns and appeals.
• Plan and organise photoshoots, voiceover work, and filming with celebrities.
• Coordinate overseas visits for Brooke ambassadors.
• Prepare celebrities for media interviews with thorough briefings on Brooke’s work.
• Create and monitor social media campaigns for high-profile supporters.

About you

• Significant experience working directly with celebrities and their agents/staff.
• Successful track record of pitching project ideas and securing celebrity support.
• Demonstrable experience in media and social media strategy development.
• Experience identifying new opportunities for celebrity support.
• Event planning and management experience.
• Knowledge of managing celebrity supporter databases.
• Budget management experience.
• Strong networking skills with established contacts in talent agencies.

We offer our team a flexible and hybrid working environment, with great offices in the heart of the city (ping-pong table included) and we are focusing on improving our systems and insights to give supporters the best experience.

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an equal future for disabled people.

Activities for All are looking to build their team of Sessional Play Inclusion Workers.  There are 5 zero hours positions available.

Location: Leeds - Travel across Leeds is essential as sessions are delivered in different locations across the city.

Salary: £15.08 per hour

Hours: Flexible – sessions last between 1 and 2 hours plus time to complete paperwork

The role 

We are looking for passionate and adaptable Sessional Inclusion Workers to join our Activities for All service in Leeds.

You will offer short-term, one to one support to disabled children encouraging their inclusion in mainstream play and leisure activities.

 As a part of the role you will encourage universal play and leisure activities to be inclusive of all children.

Working hours will tend to be after-school and evenings during the week and weekends.

The hours are flexible and can fit around studies or another job. 

About you

Essential:

• You will have experience of inclusion work with children and young people with additional needs in play and leisure settings
• Be able to show a knowledge of inclusion policies and procedures
• Have excellent communication skills, both written and verbal
• Be able to work on your own initiative as well as following set procedures and working with others
• Have strong IT skills including Microsoft Office
• Be able to travel across Leeds

Desirable:

• A positive approach to the inclusion of all children and young people in play and leisure settings
• Knowledge of services and play provision for disabled children in Leeds
• A positive approach to the issue of risk in children’s play
• Be willing to attend training to support the development of the role

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.  

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension 
• Excellent training and career development 
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form. 

The successful candidate will be required to undertake an enhanced DBS Adult Workforce check prior to starting.

Location: York Crown and Magistrates Court, with regular travel to Scarborough and Harrogate.

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

About us 
The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.

Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.

The Role

As the Deputy Team Leader (Court Services), working alongside Team Leaders you will be responsible for the delivery of the Witness Service within your court/s. 

You will share responsibility for the effective coordination and development of volunteers who support witnesses in their journey through the criminal justice system.

You willbe responsible for general service administrative tasks within the courts, as well as inputting service data.

Who we are looking for

Do you have experience of working as or alongside volunteers?

Are you looking to develop your management skills or for a new challenge?

We are looking for someone who is a great motivator who thrives on leading teams to deliver positive outcomes.

We are looking for someone with excellent communication skills, who can adapt to and manage change. Someone who has administrative skills and is computer literate to a high standard.

We look for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.

If you would like to apply, please submit an anonymous CV and a cover letter that addresses the following criteria. Please give examples in your covering letter to help demomstrate the following criteria:

• Experience of delivering or supporting delivery of effective front line services to a diverse range of clients and stakeholders.
• Experience of working with a team of  volunteers or as a volunteer.
• Experience of working directly with a diverse range of clients or service users.

This post is subject to enhanced vetting and barring check.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service. Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins all our EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.

Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.

Please note, in the event of a high number of applications, we reserve the right to close the application early.

This vacancy closes at 23.59 on the closing date.

Salary banding: DP(2) £21,195 – £24,670 depending on experience

Hours: 28-35 hrs per week

We are looking to recruit as soon as possible a self-motivated, enthusiastic, hardworking officer to co-ordinate the delivery of a low level mental health and well-being issues service across Dyfed for older people and their carers.

The service forms part of Hywel Dda University Health Board’s mental health plan. The service aims to provide low-level support, for mild to moderate mental health and well-being issues, diverting demand away from primary and secondary health care services.

This service will require an agile and flexible approach, utilising both regulated and unregulated in-home service providers. An understanding of the mental health and well-being issues affecting older people is desirable as is attention to detail.

Closing date: There is no formal closing date. Applications will be reviewed as received until the position is filled. If you are interested, please therefore apply as soon as possible.

Interview date: To be confirmed.

This is fixed term contract funded initially until June 30th 2026 and subject to review and further funding thereafter.

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:

• Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
• An understanding of the main enquiry issues involved in assessing clients' problems
• Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Closing date: 9.00 am Wednesday 5th June 2024

Interviews will take place on: Monday 10th June 2024

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Department: Admiral Nurse Academy

Location: Remote – home

Hours of Work: 37.5 hours per week

Contract: Full-time, permanent

Salary: £30,000 – £34,000 per annum

Closing date: 6th June 2024 at 11.59 pm

Annual Leave: 33 days (plus eight bank holidays)

Benefits:

• Enhanced maternity, paternity, adoption, and shared parental pay
• Family friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS Pension
• Free health cashback plan (Medicash) employee cover plus up to four dependent children)
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• Free confidential employee assistance programme (Health Assured)
• Access to wellbeing app (healthy living tips and Bright TV )
• Flexible working options; including hybrid working, flexible working patterns such as part-time, compressed hours and more*
• Learning and development committed (bespoke training, LinkedIn Learning etc.)
• Employee health and wellbeing committed (menopause friendly, disability confident employer etc.)

Background:

Every three minutes someone in the UK develops dementia; a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.

Purpose of the job/About the role

Join Dementia UK as a Virtual Learning Environment (VLE) Support Officer and have the opportunity to work with a team who have a shared focus of collaborating and improving the lives of families living with dementia through the learning experience of Admiral Nurses.

Collaborating closely with our Academy Coordinator and team members, you’ll play a pivotal role in enhancing the Admiral Nurse Academy’s learning management system, Blackboard, to ensure it offers Admiral Nurses high quality learning opportunities. You will design and build online learning courses and modules, from an initial structure/outline, to the detailed storyboarding of content (supplied by Academy Team), activities and assessments. You’ll harness various digital tools and applications like Articulate, Vyond, and Padlet to craft captivating content. Ensuring that the learning design for all online programmes is focused on helping Admiral Nurses to achieve course learning outcomes and meet their personal learning goals.

The preferred candidate will have high-level knowledge of learning management systems and the digital tools used in online learning. You will have experience of working or studying in online education or training, being able to communicate clearly and concisely both verbally and in writing. You will be able to work in a deadline driven production environment and have the ability to work as part of a team as well as autonomously working with internal and external stakeholders.

If this sounds like you, join us in making a difference in the lives of those affected by dementia.

Our Culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.

Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.

*Please note that any decision on flexible working is based on business needs

As a Support worker with The Hope Foundation, your primary responsibility will be providing ongoing support to our tenants and service users, while working with them through support plans and growth plans, towards independent living. 

The post-holder will: 

1. Provide support to tenants in line with project aims and goals, including but not limited to providing mentoring, advice, support plans, employment training, property searches, admin support and assistance with tenancy sustainability.

2. Work collaboratively with other projects of The Hope Foundation to achieve organisational goals. 

3. Oversee project volunteers, manage rotas, and provide project updates to partners. 

4. Assist with project and organisational administration. 

5. Work collaboratively with partner organisations to source additional support options, training opportunities, and tenant referrals. 

6. Be a port of call for tenants regarding property maintenance queries and issues. 

7. Provide support to clients accessing other charity services for support and advice. 

8. Treat clients with the respect they deserve and support all people without judgement or discrimination.

Duties and Responsibilities

(1) Client Support  

• Working with tenants through their individual development plans. 

• Provide encouragement, advice, and support to tenants. 

• Assist tenants with housing benefit applications, job searches and training.

• Liaise with agencies on behalf of tenants.

• Assist tenants with tenancy maintenance and basic life skills support. 

• Work with individuals seeking support through The Community Hope Project.

(2) Property Maintenance  

• Organise maintenance work within The Hope Foundation properties.

• Provide tenants with assistance in operating equipment and information regarding Health and Safety.

• Report any property or furniture damage/issues. 

(3) Administration  

• Keep tenant development plans, pen portraits, logs, and personal information up to date.

• Provide general admin support to organisation

Other duties

1. To work within other areas of the charity or undertake other duties not listed in this job description, as may be required from time to time. 

2. To attend all staff meetings. 

3. To attend all relevant training opportunities. 

4. To contribute to ongoing growth and development of the Charity. 

As a charity we are proud of our Christian Ethos and Culture and would expect applicants to be respectful towards this.

The Hope Foundation is committed to work with anybody and everybody regardless of background, race, gender, sexual orientation, belief or political view and we long for a world that operates in love and tolerance, we therefore welcome applications from anyone who thinks they would fit this role.

Requirements

The successful applicant will be expected to demonstrate the following:

• Knowledge and experience within the charitable sector, and support services 

• Excellent communication skills 

• Excellent IT Skills 

• Excellent administration Skills 

• The ability to build relationships and networks 

• Current UK driving License – Desirable