Advice, Information Jobs in North West
Age UK and its network of local and national partners across the UK deliver a wide range of services to millions of older people every year. We want to ensure that those services are of a high quality and of real value to the people who receive them. A key component of this is the Network Quality & Compliance Team, which oversees Age UK's Quality Assurance Framework of quality standards, assessments, and processes for dealing with non-compliance.
We have an exciting part-time opportunity for a Service Quality Adviser to join our Network Quality & Compliance Team. This role is part of the team that supports Age UK and its network of local and national partners to provide consistent, high-quality services to the public. The team is responsible for ensuring that training and guidance is available on how to run high quality services and supports individual network members with quality challenges and non-compliance.
The provision of Information and Advice (I&A) and our quality standards for these services, are a key element of this role. The successful post holder will have demonstrable experience of managing or supervising an I&A service and ideally, a broader understanding or experience of quality assurance and delivering services to older people.
This is a part-time, home-based opportunity, working 21 hours per week. Salary advertised is FTE. (Actual salary range for 21 hours per week - Actual £20,406 - £22,554)
Please note:
* You will be required to travel throughout the UK.
* You will be required to attend meetings in London, possibly as frequently as one a month. Travel expenses are paid to the London office and other Age UK locations.
* You should have a commitment to equality and diversity, social justice and giving people a voice.
Must haves:
* Experience of the provision of a range of services (including information and advice) to quality standards (including legal and regulatory) in a not-for-profit organisation or other relevant context.
* Experience of managing or supervising the delivery of services (including information and advice).
* Excellent oral and written communication skills, with the ability to communicate with staff in different locations, write reports and training materials.
* A wide range of influencing skills, including the ability to build and maintain relationships with internal and external partners in order to meet objectives.
* Strong project management skills, with the ability to work flexibly and autonomously, managing individual projects to meet organisational objectives and achieve deadlines.
* Proven ability to work as part of a flexible team including remote staff.
* Good IT skills including an ability to use Microsoft Office (including Excel) effectively in preparing reports, presentations and in managing email communication. Experience of using CRM databases and other data management systems to manage client information is desirable. Experience of using online training and communication resources such as Teams or Zoom.
Great to haves:
* Experience of community development, working with volunteers and/or supporting small local voluntary organisations.
* Experience of delivering services to contracts and / or consortium working.
* Knowledge of public policy and practice issues in the delivery of services to older people.
* Proven ability to evaluate services and projects, interpret data and report on findings.
* Creativity and innovation including the ability to identify solutions and resolve complex issues.
What we offer in return
- Competitive salary, 26 days annual leave (pro rata) + bank holidays
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Tech scheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Safeguarding Coordinator
Hours: Full Time 37.5 Hours per week. Brook has a 4 day week policy. Hours will reduce to 30 per week with no reduction in pay on satisfactory completion of probation.
Contract: Permanent
Location: Offices in Liverpool, London & nationwide.
Salary: £37,000 (plus London Weighting Allowance if applicable)
Closing date: 18th May 2024
Interview date: 5th June 2024
Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.
Job Overview:
A key member of Brook’s safeguarding team with responsibility for driving our national safeguarding remit and supporting the discharge of our legal, contractual and organisational safeguarding responsibilities. To deputise and support the Designated Safeguarding Lead in providing expert safeguarding guidance for children and adults at risk. To work in collaboration with the Designated Safeguarding Lead, Heads of Service, Brook’s Safeguarding Escalation Team and service level safeguarding leads/managers to ensure that high quality, safe and effective services are delivered to users of Brook’s clinical, education, counselling and wellbeing services.
To learn more about the role and person specification please read the attached role specification' which can be found on the application form.
About Brook:
Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality.
Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health.
We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need.
Benefits of working for Brook:
- 4 Day Week (Working 20% hours less without salary decrease)
- Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
- Sick pay (from 3 up to 12 weeks fully paid)
- Flexible working
- Gratitude scheme
- Assisted purchase scheme
- Cycle to Work up to £1k
- Employee Assistance Programme (EAP)
- Long service awards
- Maternity and paternity pay
- Pension scheme – with contributions matched up to a maximum of 4%
- Training and development opportunities
- Coaching
Please note - Safeguarding Coordinator role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.
Please note: internal applicants with live sanctions or performance improvement plans in place will not be considered for this role.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.
Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.
If you are interested in applying for this post, please review the Job Description and complete an application form.
Thank you for your interest in working for Brook.
Brook Safeguarding with Purpose
Working with People Safely. Safe Place, Safe People.
Community Fundraiser – North East England
Ideal locations include Newcastle, Carlisle or Durham, to allow travel around North East of England.
22.5 hours per week - arrangement of hours to be agreed (with occasional evening or weekends)
About Us
The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community, empowering individuals to achieve mental, physical and social wellbeing throughout their lives.
We provide confidential, personalised support to the whole of the fire services community, whether that’s at our centres, over the phone, online or out in communities.
We are looking for an experienced Fundraiser to inspire the vibrant and diverse communities across the North East of England to unite support for their fire community.
The Benefits
As an Employee of the Charity, we pride ourselves on ensuring you have great employee benefits along with a supportive working environment.
- Salary of £22,279.80 per annum
- £3,400 p/a Car Allowance (Ts & Cs apply)
- Pension: 8% pension contributions (All pension contributions are paid by the Charity on your behalf. No employee contribution is required, though can be made through a salary sacrifice scheme)
- Paid Annual leave: 25 days plus bank holiday (prorated)
- Life assurance: 3 x basic salary
- Access to an Employee Assistance Programme and other support tools
The Role
Building relationships with the fire and rescue services in your area, you’ll become an integral part of the local fire services community. You’ll join a nation-wide team of inspiring and innovative fundraisers, working collaboratively to secure the much-needed income for the Charity.
Helping to coordinate events, support fundraising initiatives and implement new ideas, you’ll support your people, stations, and offices to raise awareness of the Charity and achieve and exceed income targets, as well as working with local businesses and people to maximise our fundraising potential.
By generating the income, we need to realise our ambitions you will help us to be there for even more members of the fire and rescue community.
This role is subject to a Basic Disclosure and Barring Services Check.
About You
We’re looking for an enthusiastic and innovative fundraiser to join our team, full of ideas and a positive attitude.
You’ll need excellent business and project planning skills, as well as the ability to multi-task and adapt your communication style to your audience.
You’ll be responsible for maximising the potential fundraising income from every initiative you support, so you must be able to effectively engage with multiple stakeholders and build strong networks.
You’ll also be able to support and inspire our volunteers, ensuring that these vital links between our Charity and the fire and rescue services are happy and fulfilled in their roles.
Reporting to the Fundraising Manager, you’ll be an excellent communicator with exceptional organisational skills and a ‘can do’ attitude.
How to apply
For more information and to apply, please visit our website.
We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an experienced Data Analyst to join our Data & Analytics team. You will join us working 28 hours per week on a 12 month fixed term contract and in return you will receive a competitive salary of up to £29,319 per annum (pro rata of £36,649) plus excellent benefits.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
The Data & Analytics team, based in the Marketing & Income Generation directorate, focuses on data processing, data selections and data analysis. The Data team has grown over the last couple of years due to significant charity growth.
Responsibilities of our Data Analyst:
As Data Analyst you will be responsible for the delivery of actionable and highly effective supporter analysis, reports, dashboards and statistical models to inform the evidence-based decision making of the Marketing and Income Generation directorate. The Data Analyst will support departmental strategies and plans by analysing campaign effectiveness and providing a clear understanding of our audiences to optimise supporter journeys, improve targeting and drive engagement. They will also assist the Lead Data Analyst in designing, planning and delivering data insight projects to enable the directorate to maintain a supporter-focused view, maximising the returns on Cat Protection’s investments.
What we’re looking for in our Data Analyst:
- Significant database marketing experience with use and manipulation of data structures with a relational database management system
- Significant data analysis and interpretation experience identifying key trends
- Advanced knowledge of FastStats or similar statistical package
- Advanced knowledge of Excel
- Full understanding of the data analysis process from briefing to delivery
- Experience presenting analysis and managing stakeholder relationships
What we can offer you:
- salary of up to £29,319 per annum plus excellent benefits
- generous annual leave entitlement
- contribution pension scheme
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Join us as our Data Analyst and know you are helping to make a real difference to cats and kittens across the UK!
Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Please note any applications received after the closing date may not be responded to.
Closing date: 28th April 2024
Virtual interview date: 7th May 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Ashden boosts climate innovation in the UK and the Global South. Our support brings clean energy to villages and refugee camps and fixes up cold and draughty homes. It makes schools more sustainable, helps communities protect and restore the nature around them.
Let’s Go Zero is a national campaign uniting teachers, pupils, parents and their schools as they all work together to be zero carbon by 2030. We’re also working with national government to ensure the right support is in place to help all schools reach this goal through seven policy actions. This initiative will link thousands of schools across the whole of England with advice and support from a network of 31 local climate experts.
We are looking for advisors based in Yorkshire and The Humber, North West and North East to support school leaders, local authorities and others to carry out projects that reduce emissions and inspire students and the wider community. We know schools are eager to take climate action, but often lack the information to do so.
Do you have a passion for climate action? Are you confident engaging with external stakeholders? You will play an important role helping them develop their plans, secure funding, and work in partnership to achieve their goals. You will support future new initiatives announced by our coalition members, the Department for Education, or other organisations working in schools, to ensure a smooth flow of information, enabling schools to transition to zero carbon.
This is an exciting and varied role, with the potential to support thousands of schools on their journey to zero carbon.
The client requests no contact from agencies or media sales.
Please note, a Welsh copy of the following job description is available on our website.
Rewilding Britain - Wales Advocacy Coordinator
Since Rewilding Britain was formed in 2015 rewilding has moved from being a niche idea to playing a significant role in the fight against some of the biggest global challenges we face. Rewilding Britain is at the forefront of this change, acting as a catalyst for debate and action, and demonstrating the power of working with nature to build a sustainable world where people thrive.
Imagine a Wales where the connection between culture and nature is reawakened. Where a rich tapestry of native woodlands, wetlands, wildflower meadows and grasslands is stitched back together. Where land and seas teem with life and where nature-based enterprises support thriving communities far and wide. And imagine that this has been led and achieved by local people.
Rewilding Britain wants to see rewilding flourishing across 30% of Britain, reconnecting us with the natural world, sustaining communities and tackling the interconnected nature and climate emergencies.
We influence policy, inspire public action and catalyse joined-up practical and financial support to help establish rewilding across Britain’s land and seas. Through a rapidly growing Rewilding Network we’re bringing together a community of rewilders - from land managers and farmers, to charities, community groups and national parks - to inspire and support each other to create a wilder, more prosperous Britain. It’s not too late - but we must act now.
We're now seeking a self-motivated Welsh Advocacy Coordinator to join our team and help steer Rewilding Britain’s policy and advocacy activities in Wales. The successful candidate will be an innovative, driven and forward-thinking individual with a proven track record of advocacy, policy or influencing work within a relevant sector. This is an exciting opportunity to join our fast growing charity and directly contribute to the growth of the rewilding movement.
Job purpose:
There's already a growing rewilding movement across Wales. Increasingly, land managers are looking for ways to incorporate rewilding into their practices, at a time the Welsh Senedd is investigating ways for Wales to meet its net zero and nature recovery commitments. Building on this, you'll help support the development and delivery of a collaborative and locally-led rewilding vision and work to ensure that it is mainstreamed within Welsh Government policy and practice.
Objective of the Role:
In collaboration with key Welsh organisations and stakeholders, develop, research and lead the delivery of evidence-based policy influencing, public affairs and campaigning activities which support the mainstreaming of rewilding into policy and practice in Wales.
Your responsibilities will include:
- Coordinating the planning and delivery of policy and influencing activities in Wales, primarily through working with and developing new partnerships in Wales
- Keeping up to date with changing policies and legislation in relation to rewilding, identifying opportunities to deliver positive change
- Developing relevant policy positions and communicating these in order to influence the Welsh policy environment
- Gathering intelligence and research, summarising evidence and communicating learning in order to develop these policy positions
- Ensuring that the connection between localism, communities, culture and rewilding is integrated into Rewilding Britain’s work in Wales
- Building and maintaining effective stakeholder relationships, particularly with civil servants, policy makers, national and local decision-makers, and campaigning/landowning/marine bodies
- Working with Rewilding Network members in Wales to build broad engagement in joint advocacy activities, backing this up with compelling evidence of the benefits of rewilding
- Developing the creation of a co-operative approach to Rewilding in Wales (e.g. similar to that of the Scottish Rewilding Alliance)
- Providing political monitoring and intelligence to colleagues across the organisation and partners operating in Wales
- Working collaboratively with other organisations, influencers and campaigns
Skills, experience and behaviours
Skills and experience
Essential:
- At least 5 years’ experience of working in policy, public affairs and/or campaigns in a relevant field in Wales
- Demonstrable understanding of the political, economic and cultural landscape in Wales relevant to rewilding
- Highly organised with excellent networking skills
- Ability to analyse research and evidence to influence policy
- Persuasive communication skills which influence and motivate
- Ability to work autonomously, showing initiative while building excellent relationships with the wider team
- Skilled at combining policy, public affairs and campaigning activities, with clear evidence of impact
Desirable:
- Ability to speak Welsh is highly desirable.
- Experience managing work remotely
- Experience in and understanding of rewilding
- Experience of public speaking
- Experience of dealing with press and other media
- Project management experience
Behaviours
Essential:
- A self-starter with initiative and motivation who works to make things happen.
- Positive, collaborative attitude.
- Passionate, confident and adaptable.
- Focussed and results driven.
This job description is not all encompassing and may change to reflect need. Your duties may be reviewed from time to time and revised and updated in consultation with you to reflect appropriate changes.
Terms and conditions and staff benefits
This is a full-time role at 35 hours per week, but we're open to applications from those looking to work 28 hours or more per week.
The salary is £38k - £45k per annum (depending on relevant experience).
There will be some freedom for the person to determine their own working arrangements each week, within limitations, providing the work is delivered.
Rewilding Britain employees benefit from 25 days annual leave per year (pro rata for part time roles), rising to 30 days over 5 years. A generous employer-matched pension scheme is also available.
We are a virtual team who work from home and/or co-working spaces. We'll support you to achieve a suitable virtual working environment. Some meetings are held face to face across Britain, so a willingness to travel with occasional overnight stays is desirable.
Use of artificial intelligence tools: Rewilding Britain does not accept cover letters, presentations or answers to recruitment questions whose content is AI generated and we will actively screen for this as part of our recruitment process. Rewilding Britain does not use AI tools to review candidate applications; real people will review and shortlist applications.
Equality in employment: Candidates will be shortlisted and selected according to suitability for the post without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy, race, religion or belief, sex or sexual orientation.
Rewilding Britain is not a licenced sponsor at this time. Any offer of employment will be made subject to the provision of a valid right to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to make a genuine difference to the lives of dogs across the country? Are you looking for a contact centre role that measures success on service rather than sales?
Customer Support Centre Advisors are the main point of contact for a wide range of queries from our supporters, members, adopters, customers and members of the public.
About this job:
As a Customer Support Centre Advisor, you’ll:
- Provide the best customer service with every interaction.
- Liaise regularly with colleagues in the support centre, our network of rehoming centres and our London offices.
- Respond sensitively and efficiently to all calls, following our set policies, procedures, and guidelines.
About you:
The successful candidate will have excellent frontline enquiry and/or customer services in a high demand customer service environment as part of a team. Resilient, proactive and self-confident, you will have experience in managing sensitive situations appropriately.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About the team:
The Customer Support Centre is multi-channelled, with a mixture of inbound, outbound and email traffic which receives calls and emails for our network of 21 rehoming centres in the UK. The Customer Support Centre also receives calls for several dedicated hotlines in the organisation along with making outbound post adoption support calls. The role will involve delivering exceptional customer service on every interaction for all sorts of queries coming into the organisation.
What you need to know:
Normal hours in this role are 37.5 per week, our national Customer Support Centre is open from 8am-8pm Monday to Friday and 8.30am-5pm on weekends and bank holidays. Due to the nature of our operation, you will be required to work every other weekend (2 weekends per month) with some bank holiday work required.
The role is based in the Manchester Rehoming Centre with hybrid working. The successful candidate will be required to work two days a week at our Manchester office (M34 3SG) and three days remotely. Some UK travel may be required as and when needed.
Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us.
The client requests no contact from agencies or media sales.
The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.
We are looking for an experienced Volunteer Manager to support and inspire those who volunteer for the charity. You will lead them in line with the vision, mission and values of the charity and work to fulfil the goals of our strategic plan. You will strengthen our current volunteering strands with effective governance and great communication and will develop new volunteering opportunities within the charity.
You will manage our volunteer-led Branches and Support groups who offer peer support, fundraising opportunities and activities locally. You will also manage HD Voice, our panel of volunteers, who contribute to the internal development of the charity and ensure that the voice of the Huntington’s community is at the heart of research into the condition.
You will co-ordinate all aspects of the volunteer journey from recruitment, selection, induction, training and ongoing support and develop effective policies, procedures and guidance for volunteers as well as developing an effective monitoring and evaluation process.
We are looking for someone with strong volunteer management skills who has experience of training volunteers and of writing policies, procedures and guidance in line with data protection guidance. Also someone with great communication and relationship management skills who has experience of managing volunteers at all stages of their volunteer journey.
There will be regular evening and weekend work as many of our volunteers work themselves so need the support out of office hours. There will be a need for travel across England and Wales.
This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.
We offer great benefits including 25 days annual leave plus public holidays (pro rata for part time staff), a pension scheme with 3% employer contribution, a tax-free working from home allowance, a Medicash scheme, a flexible working approach, a supportive and positive working environment and fantastic learning and development opportunities.
We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.
The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.
Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.
Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.
Applications submitted without a CV and cover letter will not be considered.
Closing date for applications is Friday 3 May 2024, 5 pm
Interviews will be held Friday 17 May 2024.
The client requests no contact from agencies or media sales.
Job Coach - Manchester
Come and be an instrumental part in helping those furthest from the jobs market achieve their personal goals in the world of work.
Big Issue Recruit is a specialist recruitment service from the Big Issue Group dedicated to supporting people who face barriers to joining the workforce into sustainable employment. It offers a person-centred and free to candidates service, supporting individuals pre, during and post-employment.
We are looking for someone with with experience in working with people who face barriers to employment either as a jobs coach, professional coach or a similar role.
Helping to build our team and provision you will work directly with our candidates to understand their career goals, their barriers and support them into rewarding new careers. You will build a network of service providers and employers to create opportunities for our candidates and provide truly holistic service for all candidates.
Skills & Experience
- Previous working experience as a Job / professional Coach or similar role for 2 years or more
- Experience in working with people with barriers to employment
- Existing network, or proven ability to network, with a broad range of service providers
- Outstanding communication and interpersonal skills
- Excellent organisational and time management skills
- Problem-solving aptitude
- Ability to inspire and motivate
- Demonstrable commitment to BIG’s values; Inclusive, Adaptive, Collaborative and Entrepreneurial
- Passion for social justice and equality, diversity and inclusion
- Experience of asset-based approach/thinking or a willingness to learn and implement this approach
Salary and Benefits offered
- Staring salary would be in the range of £30,000 per annum and dependent on, skills and experience
- Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
- Company Sick Pay
- Enhanced contribution to our workplace pension
- Enhanced maternity pay
- Training and development opportunities including an open learning library and management training schemes
- Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
- Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment
Workplace details
This role is based across the Manchester region.
Closing date - 28th April 2024 (23:59pm) Interviews may take place before the advertised closing date so please apply asap.
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Changing Lives Community Interest Company.
For enquiries, please contact our recruitment team via email.
REF-213 297
We are looking for an enthusiastic Nature and Wellbeing Manager to lead our exciting new project expanding RSPB's flagship 'Nature Prescriptions' Programme into Wales building on the expertise and experience of our Scottish and English colleagues.
Nature and Wellbeing Manager
Reference: APR20247410
Location: Flexible in Wales
Salary: £32,022.00 - £34,377.00 Per Annum
Hours: Full Time, 37.5 Hours per week
Duration: Fixed Term, 22 months
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
We have a wealth of evidence that individuals with a greater connection to nature experience improved mental wellbeing, greater vitality and happiness, and deeper life satisfaction. Research also shows that increasing your connection with nature can positively impact a range of conditions, including stress, anxiety and depression, as well as outcomes for some physical health conditions too.
RSPB 'Nature Prescriptions' are designed to encourage and prompt people to connect to nature in support of their goals for better wellbeing. We believe that everyone, no matter where they live or the challenges they face, has the right to access nature, and to feel this strong connection to the natural world. Inspiring and enabling healthcare professionals and others in the NHS to prescribe nature, is a key route for the RSPB to enable more people from more diverse communities to access the natural world. In so doing we hope that those who feel more connected to nature, will want to act to save it.
Working with healthcare professionals and local communities in Cardiff and surrounds, you will use co-design to create materials in different formats that will support those who need it most. This is a great opportunity to work with a brilliant team of friendly and enthusiastic colleagues across the UK who have successfully implemented this approach elsewhere.
We're looking for a someone who is:
- Passionate: About connecting people to nature to improve their health and wellbeing.
- Courageous: In sharing this passion to enthuse healthcare and other professionals.
- Inquisitive: A natural curiosity to explore and understand and meet people where they are.
- Bold: Willing to contribute innovative ideas, particularly when addressing health inequalities.
- Collaborative: Fosters a collaborative, enjoyable and solution focused way of working with partners.
- Comfortable Challenging the Status Quo: Nature Prescriptions offer a way of improving wellbeing outside of the typical medical model of healthcare.
Key tasks will include:
- Lead the development of and promote the delivery of three new RSPB Nature Prescriptions to people living in diverse communities within Cardiff and the surrounding area.
- Develop relationships with key stakeholders in the NHS, health care and social care professionals to inspire and enable them to feel engaged and supported to co-create and prescribe a Nature Prescription, and to connect RSPB with the health sector to help create doors for future work.
- Engage with local healthcare professionals and community groups to co-design Nature Prescriptions materials with local people, community groups and healthcare professionals so that they reach a large diversity of people, and those that need and can benefit the most.
- Develop the project plan and ensure that the right governance structure for project management is in place and RSPB internal project management practices are followed, so that the project stays on track, comes in on budget and risks are identified, escalated, and managed within tolerances.
- Work with local environmental networks to build a picture of nature-based activities available and identify opportunities for partnership working.
- Lead on developing ways to evaluate and measure the impact of the project, including engaging with those prescribing and local communities to gather stories and case studies that demonstrate the benefits to wellbeing and connectedness to nature.
- Build internal relationships with RSPB employees and volunteers working with nature prescribing and nature and wellbeing across the UK.
- Develop a strategy and plan for Nature and Wellbeing work legacy aiming to learn from the work done in Scotland and England and from the communities and health care professionals in Cardiff and surrounds to support development of future work in Cardiff and beyond.
Essential skills, knowledge and experience:
- Experience of working within or alongside the health and wellbeing sector.
- Project management experience with experience of leading on and developing and delivering projects with diverse communities.
- Experience of developing external partnerships and balancing the needs of multiple stakeholders.
- Experience in delivering workshops or training, ideally with a co-design element.
- Excellent verbal and written communicator able to communicate nature and wellbeing messages in a way that is understood by a range of audiences and that engenders their support.
- Excellent planning and organisational skills with the ability to manage and deliver a varied workload.
- Skilled in using Microsoft 365 suite including Word, Excel, PowerPoint and Teams.
Desirable skills, knowledge, and experience:
- Experience of SharePoint management.
- Experience of recruiting and managing volunteers.
- Welsh speaker or learner.
Closing date: 23:59, Friday 17th May 2024
We are looking to conduct interviews for this position from 3 June 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The Waterways Ombudsman Scheme is in place to ensure the independent handling of complaints made against the Canal & River Trust and other navigation authorities. The Waterways Ombudsman is appointed by the Waterways Ombudsman Committee who oversee the working of the Scheme and the remuneration of the Ombudsman on an independent basis. The Waterways Ombudsman is a certified Alternative Dispute Resolution entity and a full voting member of the Ombudsman Association.
The Waterways Ombudsman Committee is recruiting for a new Waterways Ombudsman. We are aiming for a July 2024 start date.
Waterways Ombudsman
Working part-time and in a location of your choosing, you will take responsibility for all aspects of the ombudsman scheme. This includes handling complaints from initial enquiry through to resolution, as well as managing relationships with, the Committee, and the Canal & River Trust and other navigation authorities, waterway organisations and the media. You will also be responsible for administrative elements of the scheme, such as managing the website and preparing the annual report. The job involves working flexibly around four to five days over a month at a rate of £600 per day, which is paid through the independent Waterways Ombudsman Committee.
We’re looking for someone with a solid understanding of how public or private sector ombudsman schemes work. If you haven’t gained direct experience within one already, then you will certainly have worked at a senior level within a legal environment, dispute resolution system or similar. Sound judgment and integrity are important, as are strong analytical, problem-solving and negotiating skills. You must also be able to work alone and in a highly autonomous way.
For more information about the role and the scheme please visit the Waterways Ombudsman website.
First and second stage virtual interviews will be held by the Waterways Ombudsman Committee from mid to late May with a view to final appointment
The client requests no contact from agencies or media sales.
Salary: £40,845 per annum rising to £42,996 after 12 months in London. £36,817 per annum rising to £38,968 after 12 months outside of London.
Hours: Full-time (35 hours per week). Job share or substantial part-time applications welcome.
Contract: Permanent.
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
Closing date: 29 April 2024 at 09.00.
Shortlisting date: 29 and 30 April 2024.
Interviews: 7 and 8 May 2024.
About the role
We’re looking for someone with a strategic mindset to join our interdisciplinary team of consultants.
At NCVO we run our consultancy and training services as a social business. We provide cost effective and high-quality support focused on the areas which matter most to charities. Our work generates income and valuable insights to support NCVO in achieving our mission.
Our business is growing, and we’re looking for a passionate and innovative team player to help us provide expert strategy support to clients across England. You’ll need to be a confident facilitator attuned to the needs of the sector, identifying emerging themes and areas of support.
The role focuses on the delivery of consultancy and training. It is responsible for meeting income targets, managing project budgets, and coordinating projects. This is done with oversight and support from senior and lead consultants.
You will:
- develop bids and work with clients independently – gaining input and agreement from other consultants on viability and the decision to bid
- pitch for work
- manage and coordinate projects from end to end, with support from senior and lead consultants
- communicate and influence effectively
- coordinate the work of existing associates and agree fees within an established framework.
You don’t need to have experience working as a consultant before. But we need you to be curious, analytical and comfortable working in a fast-paced environment with competing priorities.
As well as being motivated by creating change for our clients through consultancy, mentoring and training, you will also need to be energised by hitting targets on utilisation and income. Please see the job description for full details.
Equity, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector.
We want this to be reflected in the diversity of the people who work with us. We welcome submissions from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience.
As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you would like more information or an informal discussion about the role please contact our lead consultant, Sini Rinne-Kerridge.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.
Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.
How to apply
For more information and to apply, please click on the Apply button.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of around 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full-time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days (pro rata for part-time staff)
- the option to purchase or sell up to five more days of annual leave each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra wellbeing days off during the year
- enhanced pay for sick, maternity and adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off-site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities
- the opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme.
We’re located a short walk from London King’s Cross station in a modern accessible building overlooking Regent’s Canal.
Citizens Advice Wirral is a local charity that supports Wirral residents by providing advice, information, casework and social prescribing services. We assist clients with a range of issues including benefits, debt, employment, housing and life challenges that affect their health and wellbeing. Citizens Advice Wirral also actively works for change in the policies and practices of organisations that impact our clients - we are passionate about the difference our Research and Campaigns work can make to people’s lives.
Our values shape how we as an organisation operate and how we work with each other across all roles: Open and Honest, Professional, Empowering, Non-judgmental and Approachable. They apply to all areas of our advice-giving, our research and campaigns work and how we challenge discrimination and champion equality.
We are recruiting for a Help To Claim adviser to provide support to people making a new Universal Credit claim and work with them up until they receive their first correct payment. This role will involve working across a variety of channels including telephone, web-chat and video conferencing.
Working for Citizens Advice Wirral has a range of benefits including:
- A generous holiday allowance of 25 days (rising to 30 days) plus bank
- holidays (pro-rata)
- Agile working, including up to 5 additional days of flexi leave each year
- (pro-rata) and both home and office-based days (role dependent)
- A contributory pension scheme
- Employee Assistance Programme
To find out more and start your application please go to our website via the apply button.
Closing date: 5pm 28th April 2024
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Abbots Bank as a Recovery Worker.
Abbots Bank is a mental health, supported housing and community based service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
Due to the nature of the role, a driving licence and access to a car is essential.
We have two permanent part-time roles available requiring the post holder to work 22.5 hours per week on a rota, including weekends and evenings.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply, please visit our website via the apply button and send a CV and covering letter explaining why you feel you are right for the role.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.
Salary: £32,076 starting salary (salary range will increase due to max £34,834 via the length of service) per annum (pro rata where applicable).
Contract: Full-time, fixed-term basis until 30 April 2025, with the possibility of further funding.
Hours: Full-Time 35 hours per week (excluding lunch breaks), although there may be some flexibility around this for the ideal candidate.
Location: The post holder will be based in the Refugee Action Manchester office with regular travel across Greater Manchester. Flexible home working will be considered on non-client facing days.
About Refugee Action
Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.
To succeed in the role you will need to demonstrate:
- Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
- Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
- Experience and understanding of cultural diversity and the ability to work with people from a range of different cultures.
- Understanding and experience of working with and supervising volunteers.
- Experience and understanding of how to provide high quality face-to-face group information sessions with the ability to collate information and present in different ways in order to reach different target groups.
- Excellent liaison and networking skills and the ability to work in partnership with external agencies.
- Knowledge of the asylum process and the barriers faced by people going through this process.
- Understanding of and commitment to key advice principles such as confidentiality, impartiality and non-directive approaches and a commitment to equality of opportunity.
- Excellent written communication skills and experience in presenting clear and accurate written documents to present evidence and advocate.
- Understanding of the impact of working with people in a situation of transition and uncertainty, and of appropriate ways of handling that impact at work.
- Ability to plan and manage workload within tight timeframes including the ability to record the data for monitoring purpose.
- Understanding of Safeguarding policy and good practice and experience of working with clients with complex needs according to these policies.
- Ability and commitment to reflect on your practice and a commitment to continual professional development and learning.
- Ability to plan and carry out monitoring and evaluation processes on an ongoing basis and to present the findings in a clear way.
- OISC accreditation is desirable but the post-holder will be supported to qualify at OISC 2 if not already accredited.
Those with lived experience as a refugee are particularly encouraged to apply
Closing date: 23:59 on 28 April 2024
Interviews: 8 May 2024 (on Zoom)
Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.
This role is not on the Shortage Occupation List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.
You can find out which roles are on the shortage occupation list via these two links:
- Skilled Worker visa: shortage occupations
- Skilled Worker visa: shortage occupations for healthcare and education
We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.