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Harris Hill Charity Recruitment Specialists
Surrey (On-site)
Circa £40,000
Full-time
Job description
A fantastic charity providing services to unpaid carers are looking for a Care Operations Manager, based in Surrey.
Location: Leatherhead in Surrey, with some working from home and within the community across Surrey
Salary: Circa £40,000
As Care Operations Manager, you will have full oversight of the daily operations of the organisation, and will work to maximise the number of carers supported in Surrey/care hours delivered, and ensure the charity is fully compliant in line with regulatory guidance and legislation.
Key responsibilities include:
- Developing and leading the team of Senior Service Managers.
- Working with the Head of Care Operations and Registered Manager to ensure compliance and safe ways of working.
- Establishing and maintaining effective 360 communication with the operations, training and compliance and contracts team to ensure a robust approach to quality and contractual obligations.
- Working with the Fundraising, Marketing and Communications team to ensure clear direction for fundraising and grants.
- Liaising with finance to ensure clear reporting and maintenance of budget allocation.
- Producing reports outlining the performance of the care team for submission in the Quality Assurance and Compliance Group.
- Growing and developing services within the care team through increasing delivered hours in accordance with the Surrey County Council Contracts.
The successful candidate will have minimum NVQ 5 in Leadership/Management in Health & Social Care or transferrable qualification in a similar discipline, e.g., Higher Education Certificate/BTEC (Care Management, Business Management etc). Previous organisational leadership and line management experience in a care setting, including rostering and completing observations and supervisions is vital, alongside the ability to develop excellent working relationships with team members, carers and people with care and support needs, while maintaining appropriate personal boundaries.
CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Posted on: 17 September 2024
Closing date: 13 October 2024 at 11:59
Job ref: 46165
Tags: Advice / Information
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Remote
£300 - £500 per day
Part-time
Contract (Freelance (no retainer))
Job description
Location: Remote/home-based, with occasional travel for client work in England.
Closing date: 8.00 on Monday 30 September.
Shortlisting date: Wednesday 2 October to Monday 7 October.
Interviews: Week commencing Monday 14 October.
About the role
We're looking for associates to join our pool of consultants and trainers on a freelance basis.
From local and national support services to green spaces, sports clubs, museums and the arts, voluntary organisations and volunteers are a vital part of communities across the country.
As the membership community for charities and voluntary organisations, NCVO has championed volunteers and the voluntary sector for over a hundred years.
A key part of our offer is our direct support to voluntary organisations of all sizes through our consultancy and training service. We run this service as a social business, providing cost-effective and high-quality support focusing on the areas that matter most to charities. Our work generates income and valuable insights to support NCVO in achieving our mission.
Our business is growing. We’re looking for a small number of passionate, skilled and innovative team players to work with us on a freelance basis to help us provide expert support to charities across England.
We’re looking for support across all our consulting and training areas. We’re particularly keen to hear from candidates with the following skills and experience.
Consultants (with training skills is a plus)
- Governance
- Strategy and impact
- Leadership and organisational development
- Volunteering strategy and management
Trainers
- Charity finance
- Project management
- HR and people management
- Safeguarding
- Funding, fundraising and income strategy
Your experience might come from the charity sector or beyond. You don’t need to have worked as a consultant before, but we need you to be a team player who is curious, analytical, and motivated to create change for our clients.
We want to hear from a diverse range of applicants. Whether you have experience in all the areas outlined here or experience in some with a drive to learn and grow, please consider making an application.
Equity, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector.
We want this to be reflected in the diversity of the people who work with us. We welcome submissions from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience.
If you tell us you’re disabled (according to the Equality Act 2010) and your application meets the minimum criteria for each specification listed in the job description, we’ll interview you for the role. We’ll make reasonable adjustments during each recruitment stage to ensure it’s inclusive and works for you.
If you have access needs or require reasonable adjustments as part of the recruitment process, please email us.
How to apply
For more information and to apply, please click on the Apply button.
If you have any queries regarding our vacancies or experience any issues applying, please email us.
About NCVO
We are the charity for charities. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of around 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
Posted by
Refreshed on: 21 September 2024
Closing date: 30 September 2024 at 08:00
Tags: Advice / Information,Communications,Human Resources,Training / Learning,Project Management,Business Development,Volunteering Management,Delivery,Mentoring / Coaching,Governance / Management
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