Project Worker Jobs

Job Title: Head of Employer Partnerships 

Reports to: Deputy CEO (but the role will also work in close collaboration with both the CEO and the Director of Programmes).

Location: Open to national flexibility on location. May occasionally need to attend our London office - Quantum House, 22 – 24 Red Lion Court, Fleet Street, EC4A 3AB.

Purpose: This is a fantastic opportunity for a dynamic professional to take the lead role in engaging employers, corporate funders, and professional networks and securing funded partnerships with them. This will provide essential income for the charity’s work with schools. It will also help the recruitment of skilled, diverse volunteers to support delivery of the charity’s innovative programmes for children and young people.

The postholder will work closely with our established employer networks and develop new networks; give leadership to a small team currently managing our partnerships and business development; and work collaboratively with an involved senior leadership team and further supportive colleagues right across the charity to achieve our aims.

Remuneration: £36k - £41k - depending upon experience. Pro rata depending on agreed full time equivalent hours of appointment (see below)

Additional Terms: We want to support our staff to get the absolute best contribution from them. We offer:

- 30 days paid holiday, exclusive of statutory bank holidays.

- A competitive pension scheme and employer contribution

- An environment that supports ongoing professional development

- A volunteering allowance of up to 5 days per annum – pro rata in accordance with the length of contract.

- Additional family friendly benefits including enhancements to Statutory Payments.

Appointment Terms: Permanent and full time. However, we would consider applications from those with excellent experience if they can provide a minimum of 0.8fte.

Closing date for applications: 12pm (noon) on Monday 13th May 2024

Interviews: Week commencing 20th May, likely Thursday 23rd May 2024 at our London offices

This is a super exciting role for someone who is passionate about improving life chances for children. We are looking for someone who is resilient, relentless, and driven by moral purpose to help secure the employer partnerships that will provide us with the income and delivery channels to achieve our charity’s ambitious plans. In return you will be working collaboratively with an equally passionate and supportive team of colleagues helping you fulfil your role, whilst enjoying the benefits above, and developing your talent further!

Job Purpose:

The successful candidate will be responsible for charity-wide strategic partnership engagement and management. The focus will be on developing new relationships with corporate partners, employers, and other organisations that help fund and grow the reach of our charitable work, establishing a strong and supportive network of employers.

To be successful, candidates should have experience of developing and securing funded corporate partnerships. This experience could be in the charity sector or within a different context. You should be able to demonstrate a proven track record in building, developing, generating income from, and owning effective long-term relationships with new and existing partners. You will need to show experience of managing stakeholder relationships at all levels of seniority.

The ideal candidate will be proactive, resilient, and used to managing competing priorities within a varied and exciting workload. They should be flexible, collaborative, and willing to perform varying duties depending on the shifting needs of a small charity with national presence.

We are looking for a strategic individual who can target, drive forward and subsequently deliver successful partnerships with employers and professional associations. The post-holder will understand the personal and professional benefits of volunteering in education and is passionate about supporting young people to realise their potential. They will share and champion our organisational values of being inspiring, inclusive, innovative, impactful, all underpinned by working with integrity at all times.

The ideal candidate will be a strongly self-motivated professional, with excellent communication skills, able to absorb key information quickly and work well with a small team and in a dynamic, supportive, and fun working environment.

Key Accountabilities:

Identifying and securing new employer partnerships:

• Lead on identifying different opportunities to generate income growth for our charity, including ‘charity of the year’ partnerships and developing and promoting a range of attractive strategic opportunities for corporates/ employers looking to sponsor and fund our charity;
• Researching and developing a prospect pipeline, including spending time generating new leads and meeting clients, to support the development of new corporate partners and ensure that CRM information is continuously updated;
• From this pipeline, identify, contact, and pitch to prospective partners about the benefits to them of supporting the charity. Prepare and deliver compelling and evidence-based pitches and presentations including developing assets and proposals, reporting, credentials, and pitch decks to support income generation from employer partnerships;
• Generate awareness and visibility of the Education and Employers’ partnership proposition – e.g. delivering a regular series of virtual and face to face sessions to engage with new organisations and sell the benefits of Education and Employers corporate funded partnerships;
• Ensure these briefing sessions are supported by valued current partners who can outline the benefits they themselves have seen organisationally and at an individual employee level leading to the establishment of new partnerships and income from employers;
• Developing an advocates/trusted partner approach by ensuring we equip our trustees, staff, and close partners with organisational assets to share across their wider connections;
• To explore and engage with Social Value/CSR networks, consultancies, and professional bodies to be their programme/charity of choice to deliver social value programmes on behalf of their clients’/ members’ behalf;
• Stay up to date with trends in charity fundraising from corporate partnerships and review how charities in the wider sector are best succeeding in this area.

Establishing, negotiating, and managing new partnerships and further developing existing employer partnerships:

• Negotiating new funding partnerships with clients that are deliverable, cost-effective, and generate money in addition to the cost of managing the partnerships;
• Persistently and professionally following up with clients at different stages of interest, in order to move forward and hopefully convert these partnership discussions into signed contracts/ commitments – i.e. moving discussions along to ‘close the deal’;
• Building strong relationships through a stewardship programme to engage with partners in a variety of ways on a regular basis, in particular with existing partners that are not currently funding partners to transition them to a funded model;
• To work closely with the current Partnerships Manager to effectively handover all successful bids to the Partnership Manager to develop project plans and delivery timelines;
• Design and develop organisational wide project implementation tools and processes to ensure end to end project management supports consistency in delivery, tracking and evidencing impact to successfully achieve strategic priorities and secure new and ongoing funding sources;
• Ensure all contact development activity is recorded on our Customer Relationship Manager system (Salesforce) so that we have clear oversight of our contact history and touchpoints with employers and networks;

Team management and working with the SMT and wider charity to develop employer partnerships:

• Supporting with seeking out new funding opportunities and writing bids that support the organisation to meet it strategic aims including regularly reviewing funding and grants websites;
• Work with colleagues across the organisation to support and create engagement opportunities for corporate partners and prospects that align with our strategic plan;
• Work closely with the Communications Manager and Director of Schools Programmes to create innovative ways to engage new corporate partners, via local networks and social media.
• Future line management of the Employer & Business Development Manager;
• To work closely and proactively with SLT, stakeholder partners and trustees to support and enhance our collective work with employers and to ensure a joined up, strategic approach;

Other

• Represent Education and Employers and the Senior Management Team at external events and conferences as appropriate;
•  Other ad hoc duties as required.

Person specification:

These are the required Skills, Knowledge, and Expertise required to undertake the role:

Essential

• Demonstrable experience of generating income from researching, establishing, and developing employer and/ or professional organisation partnerships;
• Demonstrable experience of being target driven and experience of meeting either demanding income or delivery KPIs and targets.
• Demonstrable experience of managing the income generation pipeline right from approaching clients, to engaging them, and finally through to contracting with them to secure inward income and deliver their agreed objectives.
• Awareness and understanding of navigating the multiple decision makers and decision-making gates in corporate organisations and professional member organisations;
• Experience of working with internal colleagues to develop achievable, realistic delivery plans for employer funders and execute them via effective programme and project management;
• Demonstrable experience of client management, including establishing initial rapport and building long term sustainable stakeholder relationships by working effectively and collaboratively with staff and partners across multiple geographical locations;
• Excellent people skills, the ability to influence (including with senior representatives) and the manner to professionally represent the Charity with external employers, professional bodies, and with schools and the education community;
• Knowledge and understanding of the role that marketing and internal and external communications campaigns can have in generating mass engagement of users with a programme or campaign at a national level;
• Excellent written and verbal communication skills, with strong ability to engage and persuade, including the ability to pitch and present to stakeholders in a professional and engaging manner, including online via video conferencing software like Microsoft Teams and Zoom.

Desirable

• A passion for supporting young people in realising their potential through harnessing skilled volunteers to engage in education; 
• A successful track record in delivering tangible outcomes through engagement with employers and professional networks;
• Specialist knowledge of the education and employment sectors and the policy environment and delivery models which underpin relationships;
• Experience of working to deliver significant national income targets or Key Performance Metrics using resources (human and financial) efficiently and effectively;
• Understanding of risk management and data protection.

Personal Attributes

• Good level of education, demonstrating strong client facing aptitude and communication skills both written and verbal. Comfort in working with a variety of senior external stakeholders.
• Self-motivated and relentless in pursuing goals, having an entrepreneurial and enterprising approach to their work;
• Personal resilience and professional persistence in following up leads and moving discussions through to a conclusion;
• Good working knowledge and practical application of Microsoft office tools and the ability to understand and work with customer relationship management software such as Salesforce;
• A “doer”- ability to work at pace and pro-actively anticipate requirements and act to provide workable solutions to these;
• Solutions orientated, perceiving processes as the means rather than the end and as an aid to effective delivery;
• Influencer - demonstrates personal ‘presence’ and gains the confidence of others through temperament, capability, and calibre;
• Demonstrates sensitivity and possesses the ability to effectively manage the organisational tensions that sometimes develop between internal and external stakeholders involved in the organisation and delivery of programmes;
• Team Player: working collaboratively and flexibly with other colleagues to achieve outcomes and is keen to add value to the Charity’s culture and ethos;
• Able to undertake some occasional work in the evenings and at weekends;
• Able to occasionally travel in the UK (England primarily). Although most of the role can be done online from a home location.

Application process:

The Education and Employers charity values having a diverse workforce. We are committed to equality of opportunity and welcome applications from all individuals from all backgrounds.

The closing date for applications is 12pm (noon) on Monday 13th May. Successfully shortlisted candidates will be notified no later than close of play on Thursday 16th May.

Interviews will take place in the week commencing 20th May, most likely on Thursday 23rd May at the Education and Employers’ offices in Fleet Street, London.

The interview panel will constitute our CEO Nick Chambers, our Director of Programmes Charlotte Thurston, and our Deputy CEO Dominic Judge - who will initially line mange the role.

Please send a CV and a covering letter (no more than 4 sides maximum for the latter, ideally shorter) addressing the job description and person specification, setting out your interest in and suitability for the role

Applications will only be accepted from those with the right to work in the UK with a valid passport/visa.

Please note, we will only consider applications with both a CV and covering letter.

Applications from recruitment agencies will not be considered under any circumstances.

Thank-you for your interest, we are an organisation that develops talent, and we welcome applications even if you can’t meet exactly every word of the job description. If you have what it takes, we will work with you to develop your talent further. We very much look forward to receiving your application!

Good luck,

Nick, Charlotte, and Dominic.

After gaining additional funding we are seeking to appoint a part-time Liaison Officer to support individuals who are recognised as being in the last year of life and those important to them.

As part of the team, you will be devoted to:

• Achieving the optimum quality of life for patients and their families facing a terminal illness
• Helping patients live meaningfully in the time they have left.
• Supporting patients to have control and choices over decisions about their care & keep their independence.
• Supporting patients to have a ‘good death’.
• Providing emotional, practical support to both patients and loved ones to help alleviate stress, anxiety, and social isolation.
• Helping loved ones to plan and prepare for life after the death of their loved one.

You will have:

• Sensitivity and understanding
• The ability to work well with others.
• Patience and the ability to remain calm in stressful situations.
• Customer service skills
• Experience in a similar role within the voluntary sector.
• Experience of delivering a frontline service
• Experience of working with volunteers

We’re recruiting a Job Retention Specialist  to work with our businesses and employees to support work-place retention and develop healthier/more productive work practices.

Our Job Retention team accept self-referrals from people whose mental health is impacting them at work and who have either support from Devon Partnership Trust IPS service or who have spoken with their GP about their mental health. We offer a service to people who live within the Torbay, Teignbridge, and the South Hams area. Devon Partnership Trust staff Devon wide can also access our confidential Job Retention Service.  You’ll need to be a proactive coach who is able to ensure that customers receive timely and efficient support that meets their individual needs.  You’ll need to have drive, determination and motivation to encourage and inspire and have a naturally creative and empathetic nature.

This is a pivotal role in supporting our clients, so our ideal candidate must be able to build strong relationships to bring clarity and understanding to offer practical advice and guidance to support and encourage.  You’ll need to be able demonstrate effective coaching and mentoring skills, have the ability to build rapport and engage with individuals from a wide variety of backgrounds and experiences.  We’re not looking for someone who ticks every box, just so long as you have an engaging personality, are comfortable working with a diverse group of people, and can provide a warm and welcoming experience to help our customers engage.

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range  £26,000 to  £29,545  p.a.(dependent on experience) with these great benefits:

•  25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
•  2 Volunteer Days
•  Company Pension Scheme - 5% Employee 5% Employer
•  Health Insurance Allowance
•  Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance
•  Annual Salary Review
•  Enhanced Maternity/Adoption and Paternity Pay Arrangements
•  Free access to BenefitHub – an online portal with access to a wide range of retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets
•  Refer a Friend Scheme

Interested? There’s an easy to apply route below to upload your CV! 
If you need any further information, talk to our experienced Internal Recruitment Team on 01702  208282.

Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally within our own employee owners. People are at the front, centre and heart of every service we provide and each decision we make.

What it means to be employee-owned

Location:   Torbay with occasional travel within North Devon

Hours: 37 hours a week.  Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm

Closing Date: 16 May 2024
Contract: FTC 11 Months
 

Key Responsibilities

• Complete a holistic assessment with individuals to establish their employment needs.
• Be able to offer short-term advice and guidance in relation to a work situation.  
• Engage with employers to support both them and their employees, provided the employer takes up this offer. 
• Facilitate group sessions with employers and their employees as and when required.
• Provide accompaniment to Occupational Health appointments; employment meetings; oversee reasonable adjustments and phased return to work; subject to agreement from all parties.
• Support or provide information for individuals to complete an employment WRAP (Wellness Recovery Action Plan), which may be shared with their employer.  
• Develop relationships with multiple agencies and partners to provide holistic approaches to support individuals e.g. NHS mental health/wellbeing, services and with participant consent undertake case conferences with external agencies to jointly optimise support packages.
• Work within Pluss and community outreach locations (sometimes alongside other services e.g. housing, health and primary care centres) to increase service accessibility. 

For full job description follow the link Job Retention Specialist
 

Skills and Experience

Essential

• Knowledge of the benefits of positive work-place retention and the ability to promote this to employers and individuals. 
• Experience of working with people who may have or be experiencing mental health problems.
• Knowledge of mental health conditions
• Knowledge of caseload management
• Knowledge of reasonable workplace adjustments
• GCSE or equivalent in English and Maths at grade ‘C’ or above or equivalent qualification or experience
• Experience of working with people with multiple and complex needs, including health conditions and disabilities

Additional Information

PLUSS part of Seetec Pluss and the Seetec group, is an award-winning Community Interest Company that supports thousands of people each year to achieve a career and fulfil their true potential. Our employment operations help jobseekers who need the most specialist support to find work. Our enterprise operations run alongside to create direct employment opportunities in a wide range of job roles.  The projects give people the opportunity to get involved in local communities, meet new people and have fun through a range of activities.

Pluss is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex- offenders and will not discriminate in any way.  Our full policy statement of “Ex-Offenders” can be found on our website under “About us”

Pluss  is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
 

Are you passionate about delivering excellent mental health support? We're looking for two outstanding Service Managers to join our growing service delivery and development team at Restore. 

Every year we work with over 500 people across Oxfordshire, supporting them on their mental health recovery journey including helping them plan for the future, engage in meaningful activities such as gardening, crafts, woodwork and cookery, find paid work, or get into training or education.

As Service Manager at Restore you will work flexibly across a cluster of sites, mixing logistical support and direct service delivery and planning, with the opportunity to feed in to the development and innovation of our recovery services, helping to ensure the quality of our services remains second to none. 

We are committed to creating a supportive working environment where you can thrive and grow. We invest in learning and development opportunities to ensure you can provide the best possible support to our members (service users), and continuously develop as a practitioner.

Person Specification - Please download the full job specification 

What are we looking for?

You have a good understanding of the third sector, and demonstrate empathy with people with lived experience of mental health problems. You take pride in developing positive working relationships both internally and with external stakeholders.

You have an awareness of the stigma and discrimination those of us with experience of mental health problems encounter, and are determined to play your role in challenging that.

You are able to remain calm under pressure when dealing with sensitive staffing or member issues, and know when to seek support / escalate.

Essential (E) and Desirable (D) Requirements

Qualifications / Experience and other

1. GCSE English and Maths Grade 5 or equivalent (E)
2. At least two years’ experience in the voluntary sector or similar experience in a social or health care setting (E)
3. Experience of working with people with mental health problems (E)
4. Significant experience of managing staff and teams using effective performance management (E)
5. Experience of representing an organisation to a range of external audiences (D)
6. Budget management experience (D)

Skills and Abilities

1. Excellent listening and communication skills (both written and verbal (E)
2. Excellent time management, organisational and planning skills with the ability to manage multiple competing priorities (E)
3. Demonstrable ability to devise, implement and maintain accurate record keeping practices and protocols (E)
4. Demonstrable IT literacy and confidence using Microsoft Office suite (E)
5. Car driver/owner.

Knowledge

1. A working understanding of the value of reflective practice (E)
2. A demonstrable awareness and commitment to anti discriminatory practice (E)

Closing date: Midnight on Sunday 19th May 2024

Interview date: Tuesday 28th May 2024

Please note that all applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.

Hampton Trust is a leading domestic abuse charity with a focus on tackling the root cause of domestic abuse and criminal behaviour. We pride ourselves on being innovators in our field, highlighting gaps in service and testing new approaches.

Job Title: Caring Dads Practitioner

Hours: 22.5 hours per week across 3 days.

Salary: £16,200 per annum (£27,000.00 Full Time Equivalent)

Base: Ashurst / Colocation venues, Southampton

Contract: Part Time - 12 months Fixed Term Contract (extension subject to funding)

Caring Dads exists to change current practice to better include fathers in efforts to enhance the safety and well-being of their children. The practitioner will work directly with fathers with an aim to improve relationships with their children, families, and co-parents/carers. This will include promoting the service to a range of teams across Hampshire and Southampton, to generate programme referrals. You will work closely with Hampton Trust domestic abuse perpetrator service to identify client suitability for the Caring Dads programme.

As the Caring Dads Practitioner, you will be required to deliver the Caring Dads and Accredited Domestic Abuse Prevention Training (ADAPT) Programme. This includes one to one support and group work. Groups are delivered on weekday evenings; you will be required to deliver one group work sessions per week.

You will undertake treatment and risk assessments of individuals causing harm in their relationships; this includes active case/risk management of families living with domestic abuse. Although this position is based in Ashurst, you will be co-located into social work teams across Hampshire three days per week, with an aim to providing support and advice in identifying suitable families for the Caring Dads and ADAPT programme.

Please see application pack for a full job description and persons specification.

We encourage growth and self-awareness within this post.

Rewards and Benefits of working for Hampton Trust

To ensure equality of treatment and opportunity for all employees, Hampton Trust have a competitive salary banding structure. New starters will start on the minimum point of the relevant pay band advertised, salary increases within the band and promotions are awarded based on annual performance reviews.

Benefits:

• Casual dress
• Contribution pension scheme - NEST with 3% company contribution.
• Sick pay
• Free onsite parking
• 25 days annual leave - increasing to 3 days after 3 years and an additional 2 days after 5 years
• 8 Days Bank Holiday
• Additional leave for your birthday
• Ongoing training and development
• Free flue jabs
• Access to free clinical supervision sessions
• Free DBS checks

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest talent pool, reflecting the diverse range of people we support.

Closing: Position will remain open until filled.

Interviews: To be scheduled – Please note, successful candidates will be asked to attend an in-person interview at our office in Ashurst, Southampton.

All posts are subject to Enhanced DBS checks & satisfactory references.

Next steps:

For a recruitment pack including a full job description and further information on how to apply, please visit our website.

In your application please include:

· A cover letter explaining your motivation for applying and outlining how you meet the criteria detailed within the person specification

· A full CV including education, professional qualifications and full employment history showing responsibilities and relevant achievements.

*********Please note CV's without a cover letter will not be accepted*********

Hampton Trust is committed to improving and finding ways of creating a more diverse workforce and we welcome applications from all sections of the community.

The Cherie Blair Foundation for Women is looking for a highly motivated individual with strong customer service and communication skills to join our team as a Programme Officer.

Please note, applications without a covering letter will not be considered. All applicants must have the full legal right to work in the UK as the Foundation does not offer sponsorship at this time.

Interviews will be held on a rolling basis. We reserve the right to end this recruitment ahead of the application deadline, so we strongly encourage candidates to apply as soon as possible. 

General information:
Job title: Programme Officer

Location: London based, hybrid working

Start date: TBC

Contract: Full time

Hours: Full time (35 hours per week). Core office hours are 10:30am – 3:30pm

About the role

We are seeking a skilled Programme Officer to support the end-to-end delivery of our sector-leading mentoring programme, ensuring participants join smoothly and are supported throughout. You will also support partners and donors to contribute to the delivery and expansion of the programme. The ideal candidate will be a highly motivated individual with strong customer service skills, written and verbal communication skills, and the ability to manage competing priorities.

For full information on this role, please download the job pack.

What the Foundation can offer you 

• A fantastic package of 28 days of annual leave (which includes three that must be taken during the festive break).
• An organisation that values you. As a smaller organisation, we value everyone’s individual perspective and voice and all team members are able to contribute to our strategic planning.
• A positive and collaborative culture – we are proud of our leadership and management style that encourages teamwork, open and honest communication, while maintaining a friendly and relaxed atmosphere where everyone can thrive.
• One-on-one regular meetings with your line manager or director to focus on career and professional development while also taking an interest in your personal wellbeing. We have a dedicated staff training budget, and we are dedicated to spending it!

About the Foundation 

The Cherie Blair Foundation for Women exists to create a future where women everywhere enjoy equal economic opportunities so they can thrive. Together with partners around the world, we work with women in low and middle income countries so they can start, sustain and grow successful enterprises. We collaborate to create fairer business environments so women are not constrained by gendered barriers and can reach their potential on their terms.

Since 2008, our training and mentoring services have supported more than 250,000 women to build successful micro, small and medium enterprises in over 100 countries. By blending insights from research, strong partnerships and pioneering technology we open doors for women entrepreneurs to skills, confidence, networks, finance and markets. We press for change to stop millions of women being held back from having the choice and opportunity to thrive.

Our gender transformative approach means women can achieve their own economic objectives. They create a better future for themselves, their families, and their communities. They contribute to thriving, fair economies, and global economic justice.

How to apply 

To apply, please download the job pack and send us the following: 

• Covering letter addressing relevant experience for the role. When writing your cover letter, please refer to the job description, focussing on the essential and desirable criteria.
• Current CV (two A4 pages maximum).

All applicants need to have the legal right to work in the UK prior to applying.

Please send your application, or any questions you might have, by 22 May 2024.

The Foundation is an equal opportunity employer and actively encourages candidates of all backgrounds to apply for this position. Please let us know if you have any access requirements that you would like us to be aware of during this process. 

Due to the large number of applications we receive, please note that you will only be contacted should we wish to invite you to interview. 

Thank you for your interest in the Cherie Blair Foundation for Women. We look forward to receiving your application. 

As a Support and Advocacy Officer you will join a skilled team who collectively provide a unique UK-wide support and advocacy service to over 1500 members. 

You will primarily provide direct support and practical guidance to our Fabry members.  This patient group is largely adult focused but there will be elements of family and child support. You will raise awareness within both the Fabry community and external agencies; and contribute to the development of resources, to promote self-advocacy within the patient group.  A key objective of the role will be to build a sense of community and identity for our Fabry membership.  You will also have the opportunity to facilitate and contribute to project work, including youth engagement, advisory boards, and support groups.

In addition to supporting the Fabry community there will also be a requirement to provide support to those affected by other conditions under our umbrella.

Key Responsibilities:

The following is an overview of the responsibilities of the role - full responsibilities can be found in the Job Description:

• Develop a good understanding of MPS and Fabry conditions
• Develop knowledge of legislation and best practice relevant to supporting people with life-long conditions
• Provide emotional support, information and guidance in areas such as diagnosis, disease awareness, health and social care and disability benefits
• Support individuals and families to access best possible clinical management and treatment options
• Support and signpost people towards mental health and psychological support as required
• Undertake UK-wide travel to visit individuals and families and attend meetings and events
• Support the provision of online support and advice via social media channels
• Promote awareness by giving talks and presentations to outside organisations, professionals and the general public

 Experience & skills

• Minimum of two years’ experience of working with individuals with disabilities within health and social care, education, or related field
• Ability to communicate accurately, concisely and with clarity
• Highly organised with the ability to manage multiple tasks
• Strong attention to detail and commitment to upholding best practices
• Excellent IT skills to maintain accurate case recording, produce clear reports, correspondences and presentations
• Collaborative mindset and enthusiasm for working in a small, dedicated team
• Experience of managing projects and service development is advantageous

Prior knowledge of Fabry Disease is not required as in-depth support and training will be provided.  Regular supervision and a supportive work culture will help you to expand your knowledge and become an expert in the work you are undertaking.

Essential requirements:

• Eligibility to work in the UK
• A valid UK driving licence with no more than 6 points, access to a car and a willingness to drive UK wide
• Disclosure & Barring Check

Disclosure & Barring Service (DBS)

The MPS Society is a charity that provides a range of care, support and activities for children and adults at risk throughout the UK. This is provided through our dedicated support and advocacy service, telephone helpline and out of hours’ support, clinical research, online activities and forums, annual events, patient expert meetings, focus groups and conferences. MPS staff, trustees and volunteers may be asked to be involved in the delivery of its regulated services and activities.

This post is exempt under the Rehabilitation of Offenders Act 1974.  Due to the sensitive nature of the duties undertaking, the post holder will be expected to undertake a DBS check as part of the recruitment process.

Benefits:

• Competitive salary
• 5 weeks annual leave (increasing after 5 years' service)
• Additional leave between Christmas and New Year
• Pension contributions
• Life assurance (subject to scheme conditions)
• Employee Assistance Programme

This post is primarily based in our Amersham office however UK wide travel is necessary. A flexible approach to working hours to cover travel, our out of hours phone service, and events and conference attendance is required.

Next steps:

We ask interested candidates to view the job description attached for the full responsibilities and essential requirements of this role.

We also encourage candidates to visit the MPS Society website to learn more about us and the community we serve.  Alternatively, if you would like an informal chat about the role or the work of the MPS Society, please contact Steve Cotterell.

To apply:

Please apply through Charity Job with your CV and a covering letter explaining how your previous roles and experiences make you the candidate we are looking for.

Closing Date:  Interviews and assessment will be held following receipt of suitable applications.

HMP Pentonville and community, Islington, London

Ref: TRA-241

Are you a proactive, target-driven and collaborative individual with a proven record of assessing vocational qualifications to adults facing disadvantage and the ability to support people who have multiple and complex needs?

If so, join St Giles Trust as a Trainer Assessor, where you will provide a quality service to prisoners at HMP Pentonville who work across the establishment as peer advisors, which will involve training, supporting and assessing peer advisors to achieve their Level 3 Certificate in Advice and Guidance and other vocational qualifications whilst supporting them to progress onto further opportunities and sustainable employment.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Working as part of a larger Trainer and Assessor team, our successful candidate will work with allocated learners to produce realistic assessment plans, assessing learners using a range of assessment methods appropriate for the vocational qualification assessment criteria, and provide vital one-to-one support to learners as appropriate, ensuring you monitor their progress towards timely completion and certification.

We will also rely on you to liaise and work in co-operation with the Trust’s internal quality assurers to ensure compliance with standards, to attend and participate in internal and external meetings, best practice seminars and continuous professional development opportunities, plus undertake the administration necessary for tracking learner progress.  Working constructively with colleagues to achieve project targets and responding to requests for information are also both important elements of this role, as is supporting local community projects with advertising, recruiting, and facilitating Release on Temporary Licence (ROTLS).

What we are looking for

• Experience of working to targets and recording information to enable effective performance monitoring
• Level 3 Certificate in Assessing Vocational Achievement (or equivalent assessor certification)
• Sound understanding of the issues faced by project participants in accessing and sustaining training or employment and how these can be overcome
• Demonstrable ability to support and motivate learners with multiple complex needs
• Proven ability to apply a creative approach to assessing
• Ability to effectively assess evidence and identify assessment criteria using a range of assessment methods
• Excellent interpersonal, relationship-building and communication skills, both verbal and written
• A flexible, collaborative and professional approach to your work

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, 4x Group Life Insurance, season ticket loan, eyecare scheme and much more.

To apply, please visit our website. 

Closing date: 12 May 2024

As an equity and inclusive employer, we welcome all applications, but we would particularly welcome applications from Global Majority People (Black, Asian, Brown, Dual Heritage), those living with a disability, those from a neurodiverse group, or have another protected characteristic. We value the positive impact and diversity that your lived experience can bring to our organisation.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients. Successful applicants must therefore submit an Enhanced Adult Workforce DBS DBS Check. Prison vetting is also a requirement for the role. 

This is a demanding, yet hugely fulfilling new post in which the post holder will have overall responsibilty for the management and day to day operations of our new mobile support van. A large proportion of the post holder's time will be spent taking the van along with a team of volunteers on outreach to where there are survivors of sex trafficking. Our immediate priority area is Bedford. This will involve driving to sites of sexual exploitation and trafficking, such as the streets, properties used as brothels, airports and other places, as necessary. The post holder will lead outreach sessions supported by trained volunteers, in partnership with Bedfordshire Police and UK Border Force. The post holder will be a part of Azalea's frontline team (we call this Encompass) and will work with them to offer survivors of sex trafficking crisis intervention and ongoing support. The nature of this form of outreach will require the post holder to work flexible and unsociable hours (37.5 hours per week), however Azalea offers a generous annual leave allowance. Since this is a new role, the post holder will be required to use their initiative and draw on the knowledge and experience of the team to develop a full-time operational plan for the support van. 

Please read the job specification for full details of the role. 

SMART is hiring! We are looking for a full time Employment Adviser to provide support to people who face barriers to employment due to mental ill-health. This includes people looking for work, as well as those who are employed but struggling. 
 
We offer a friendly, collaborative, hybrid and integrated work environment in partnership with CNWL’s Talking Therapies service, as well as a pension program, 28 days annual leave (plus public holidays), employee led HR processes and a competitive salary.
 
Ideally you will: have experience of working with people who have mental health needs/emotional difficulties in an employment setting; be knowledgeable about relevant laws and policies relating to employment, disabilities and equal opportunities; have experience of working within multi-disciplinary teams and; be able to liaise with other services and professionals on service users’ behalf.
 
Please send us your CV and a covering letter (no more than 2 pages of A4), covering the ‘competencies and experience’ part of the person specification.

We are working to tight recruitment deadlines, so will be interviewing suitable candidates as soon as possible. The application deadline is Thursday 16th May, 23:30.

Ref CAS-241

Are you a proactive, compassionate and collaborative individual with a proven record of providing support, advice and advocacy and communicating effectively the needs of clients to other professionals?  Do you have substantial experience of assessing the needs of young adults who are at risk of significant harm?

If so, St Giles has an exciting opportunity for a Young Adults Caseworker to join our dynamic team and work on a vital project which offers support to young adults aged 18-25 who come into contact, or are at risk of coming into contact, with the criminal justice system to make positive changes to their lives and reduce the likelihood of offending and/or reoffending.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.  

About this exciting opportunity

As Young Adults Caseworker, you will focus on promoting the project and engaging with your clients in line with the project’s targets and providing a client-led support service and advocacy that responds to each individual’s needs and achieves project outcomes.  You will also deliver a holistic support service, working solo or with colleagues as the situation dictates, that will include practical help such as mentoring, social and housing support, accompanying to appointments, ETE options, benefits work, debt advice, liaising with utilities, DIY work and cleaning.

You will support clients to develop individual action plans and regularly review these plans with your clients to assess progress, plus produce risk management plans based on assessments.  We will also count on you to develop and maintain relationships with partner agencies, including community-based services such as Police, YOT, Probation, children’s services and local authorities, as well as ensuring you close cases efficiently and positively, identifying a referral route for young people that can be used for ongoing support.

What we are looking for

• Experience in working as part of a multi-agency team, working together to achieve positive outcomes for young adults and establishing links to further the aims of a project.
• Experience of using support plans to enable people to successfully access support services.
• Proven record of engaging successfully with ‘challenging’ young adults.
• Experience of assessing risk and implementing safety procedures when thinking about young adults involved in or at risk of violence or exploitation.
• A working knowledge of relevant services for young adults in and around Swansea.
• Excellent interpersonal, relationship-building and communication skills, verbal and written.
• A flexible, collaborative and professional approach to your work.

Please note this role requires an Enhanced Adult with the adult barred list DBS checks.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, please visit our website via the ‘Apply’ button.

Closing date: 11 p.m. 16 May 2024

Interview date: 23 May 2024 Cardiff Office 

A ydych chi'n unigolyn rhagweithiol, trugarog a chydweithredol gyda hanes profedig o ddarparu cymorth, cyngor ac eiriolaeth a chyfathrebu anghenion cleientiaid yn effeithiol i weithwyr proffesiynol eraill?  A oes gennych chi brofiad sylweddol o asesu anghenion pobl ifanc sydd mewn perygl o niwed sylweddol?

Os felly, mae gan St Giles gyfle cyffrous i Weithiwr Achos Oedolion Ifanc ymuno â'n tîm deinamig a gweithio ar brosiect hanfodol sy'n cynnig cefnogaeth i oedolion ifanc 18-25 oed sy'n dod i gysylltiad â'r system cyfiawnder troseddol neu sydd mewn perygl o ddod i gysylltiad â'r system cyfiawnder troseddol i wneud newidiadau cadarnhaol i'w bywydau a lleihau'r tebygolrwydd o droseddu a/neu aildroseddu.

Ynghylch Ymddiriedolaeth St Giles 

Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir y mae ei hangen arnynt yw Ymddiriedolaeth St Giles.  Yn ganolog i’n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol a bod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill.  

Ynghylch y cyfle cyffrous hwn

Fel Gweithiwr Achos Oedolion Ifanc byddwch yn canolbwyntio ar hyrwyddo'r prosiect ac ymgysylltu â'ch cleientiaid yn unol â thargedau'r prosiect a darparu gwasanaeth cymorth ac eiriolaeth dan arweiniad cleientiaid sy'n ymateb i anghenion pob unigolyn ac yn cyflawni canlyniadau'r prosiect.  Byddwch hefyd yn darparu gwasanaeth cymorth cyfannol, gan weithio'n unigol neu gyda chydweithwyr yn ôl y sefyllfa, a fydd yn cynnwys cymorth ymarferol fel mentora, cymorth cymdeithasol a thai, hebrwng i apwyntiadau, opsiynau Addysg, Hyfforddiant a Chyflogaeth, gwaith budd-daliadau, cyngor ar ddyledion, cysylltu â gwasanaethau, gwaith DIY a glanhau.

Byddwch yn helpu cleientiaid i greu cynlluniau gweithredu unigol ac yn adolygu'r cynlluniau hyn yn rheolaidd gyda'ch cleientiaid i asesu cynnydd, ynghyd â chreu cynlluniau rheoli risg yn seiliedig ar asesiadau.  Byddwch hefyd yn datblygu a chynnal perthynas ag asiantaethau partner, gan gynnwys gwasanaethau cymunedol fel yr Heddlu, Timau Troseddau Ieuenctid, y Gwasanaeth Prawf, gwasanaethau plant ac awdurdodau lleol, yn ogystal â sicrhau eich bod yn cau achosion yn effeithlon ac yn gadarnhaol, gan nodi llwybr atgyfeirio ar gyfer pobl ifanc y gellir ei ddefnyddio ar gyfer cymorth parhaus.

Yr hyn rydym yn chwilio amdano

• Profiad o weithio fel rhan o dîm amlasiantaethol, gan gydweithio i sicrhau canlyniadau cadarnhaol i oedolion ifanc a sefydlu cysylltiadau i hyrwyddo nodau prosiect
• Profiad o ddefnyddio cynlluniau cymorth i alluogi pobl i gael mynediad at wasanaethau cymorth yn llwyddiannus
• Hanes profedig o ymgysylltu'n llwyddiannus â phobl ifanc 'heriol'
• Profiad o asesu risg a gweithredu gweithdrefnau diogelwch mewn cysylltiad ag oedolion ifanc sy'n ymwneud â neu sydd mewn perygl o drais neu gamfanteisio
• Gwybodaeth weithredol o wasanaethau perthnasol i oedolion ifanc yn Abertawe a'r cyffiniau.

• Sgiliau rhyngbersonol, meithrin-perthynas a chyfathrebu rhagorol, ar lafar ac yn ysgrifenedig
• Dull hyblyg, cydweithredol a phroffesiynol o ymdrin â'ch gwaith.

Sylwch fod y rôl hon yn gofyn am wiriadau rhestr Oedolyn Uwch gydag Oedolyn Gwaharddedig

Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans absenoldeb hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, benthyciad tocyn tymor a llawer mwy.

Rydym yn gyflogwr ecwiti a chynhwysol. Rydym yn croesawu pob cais, ac yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n uniaethu fel anabl, niwro-eang, neu niwro-amrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad ymarferol ac amrywiaeth meddwl ei gynnig i'r sefydliad.

Bydd St Giles yn gwarantu cyfweliad i bob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag hon.

I ymgeisio, ewch i’n gwefan drwy glicio ar y botwm ‘Ymgeisio’.

Dyddiad cau: 11 p.m. 16 Mai 2024

Dyddiad cyfweliad: 23 Mai 2024 Swyddfa Caerdydd 

Ref YAC-241

Are you a proactive, compassionate and collaborative individual with a proven record of providing support, advice and advocacy and communicating effectively the needs of clients to other professionals?  Do you have substantial experience of assessing the needs of young adults who are at risk of significant harm?

If so, St Giles has an exciting opportunity for a Young Adults Caseworker to join our dynamic team and work on a vital project which offers support to young adults aged 18-25 who come into contact, or are at risk of coming into contact, with the criminal justice system to make positive changes to their lives and reduce the likelihood of offending and/or reoffending.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.  

About this exciting opportunity

As Young Adults Caseworker, you will focus on promoting the project and engaging with your clients in line with the project’s targets and providing a client-led support service and advocacy that responds to each individual’s needs and achieves project outcomes. You will also deliver a holistic support service, working solo or with colleagues as the situation dictates, that will include practical help such as mentoring, social and housing support, accompanying to appointments, ETE options, benefits work, debt advice, liaising with utilities, DIY work and cleaning.

You will support clients to develop individual action plans and regularly review these plans with your clients to assess progress, plus produce risk management plans based on assessments.  We will also count on you to develop and maintain relationships with partner agencies, including community-based services such as Police, YOT, Probation, children’s services and local authorities, as well as ensuring you close cases efficiently and positively, identifying a referral route for young people that can be used for ongoing support.

What we are looking for

• Experience in working as part of a multi-agency team, working together to achieve positive outcomes for young adults and establishing links to further the aims of a project.
• Experience of using support plans to enable people to successfully access support services.
• Proven record of engaging successfully with ‘challenging’ young adults.
• Experience of assessing risk and implementing safety procedures when thinking about young adults involved in or at risk of violence or exploitation.
• A working knowledge of relevant services for young adults in and around Gwent.
• Excellent interpersonal, relationship-building and communication skills, verbal and written.
• A flexible, collaborative and professional approach to your work.

Please note this role requires an Enhanced Adult with the adult barred list DBS checks.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, please visit our website via the ‘Apply’ button.

Closing date: 16 May 2024

Interview date: 22 May 2024 Cardiff Office

A ydych chi'n unigolyn rhagweithiol, trugarog a chydweithredol gyda hanes profedig o ddarparu cymorth, cyngor ac eiriolaeth a chyfathrebu anghenion cleientiaid yn effeithiol i weithwyr proffesiynol eraill?  A oes gennych chi brofiad sylweddol o asesu anghenion pobl ifanc sydd mewn perygl o niwed sylweddol?

Os felly, mae gan St Giles gyfle cyffrous i Weithiwr Achos Oedolion Ifanc ymuno â'n tîm deinamig a gweithio ar brosiect hanfodol sy'n cynnig cefnogaeth i oedolion ifanc 18-25 oed sy'n dod i gysylltiad â'r system cyfiawnder troseddol neu sydd mewn perygl o ddod i gysylltiad â'r system cyfiawnder troseddol i wneud newidiadau cadarnhaol i'w bywydau a lleihau'r tebygolrwydd o droseddu a/neu aildroseddu.

Ynghylch Ymddiriedolaeth St Giles 

Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir y mae ei hangen arnynt yw Ymddiriedolaeth St Giles.  Yn ganolog i’n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol a bod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill.  

Ynghylch y cyfle cyffrous hwn

Fel Gweithiwr Achos Oedolion Ifanc byddwch yn canolbwyntio ar hyrwyddo'r prosiect ac ymgysylltu â'ch cleientiaid yn unol â thargedau'r prosiect a darparu gwasanaeth cymorth ac eiriolaeth dan arweiniad cleientiaid sy'n ymateb i anghenion pob unigolyn ac yn cyflawni canlyniadau'r prosiect.  Byddwch hefyd yn darparu gwasanaeth cymorth cyfannol, gan weithio'n unigol neu gyda chydweithwyr yn ôl y sefyllfa, a fydd yn cynnwys cymorth ymarferol fel mentora, cymorth cymdeithasol a thai, hebrwng i apwyntiadau, opsiynau Addysg, Hyfforddiant a Chyflogaeth, gwaith budd-daliadau, cyngor ar ddyledion, cysylltu â gwasanaethau, gwaith DIY a glanhau.

Byddwch yn helpu cleientiaid i greu cynlluniau gweithredu unigol ac yn adolygu'r cynlluniau hyn yn rheolaidd gyda'ch cleientiaid i asesu cynnydd, ynghyd â chreu cynlluniau rheoli risg yn seiliedig ar asesiadau.  Byddwch hefyd yn datblygu a chynnal perthynas ag asiantaethau partner, gan gynnwys gwasanaethau cymunedol fel yr Heddlu, Timau Troseddau Ieuenctid, y Gwasanaeth Prawf, gwasanaethau plant ac awdurdodau lleol, yn ogystal â sicrhau eich bod yn cau achosion yn effeithlon ac yn gadarnhaol, gan nodi llwybr atgyfeirio ar gyfer pobl ifanc y gellir ei ddefnyddio ar gyfer cymorth parhaus.

Yr hyn rydym yn chwilio amdano

• Profiad o weithio fel rhan o dîm amlasiantaethol, gan gydweithio i sicrhau canlyniadau cadarnhaol i oedolion ifanc a sefydlu cysylltiadau i hyrwyddo nodau prosiect
• Profiad o ddefnyddio cynlluniau cymorth i alluogi pobl i gael mynediad at wasanaethau cymorth yn llwyddiannus
• Hanes profedig o ymgysylltu'n llwyddiannus â phobl ifanc 'heriol'
• Profiad o asesu risg a gweithredu gweithdrefnau diogelwch mewn cysylltiad ag oedolion ifanc sy'n ymwneud â neu sydd mewn perygl o drais neu gamfanteisio
• Gwybodaeth weithredol o'r gwasanaethau perthnasol i oedolion ifanc yn ac o gwmpas Caerdydd

• Sgiliau rhyngbersonol, meithrin-perthynas a chyfathrebu rhagorol, ar lafar ac yn ysgrifenedig
• Dull hyblyg, cydweithredol a phroffesiynol o ymdrin â'ch gwaith.

Sylwch fod y rôl hon yn gofyn am wiriadau rhestr Oedolyn Uwch gydag Oedolyn Gwaharddedig

Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans absenoldeb hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, benthyciad tocyn tymor a llawer mwy.

Rydym yn gyflogwr ecwiti a chynhwysol. Rydym yn croesawu pob cais, ac yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n uniaethu fel anabl, niwro-eang, neu niwro-amrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad ymarferol ac amrywiaeth meddwl ei gynnig i'r sefydliad.

Bydd St Giles yn gwarantu cyfweliad i bob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag hon.

I ymgeisio, ewch i’n gwefan drwy glicio ar y botwm ‘Ymgeisio’.

Dyddiad cau: 16 Mai 2024

Dyddiad cyfweliad: 22 Mai 2024 Swyddfa Caerdydd

Community Advice Works is an established community charity based in New Cross in South
East London. As the only charity in the London Borough of Lewisham offering a general
drop-in advice service, we are a critical source of support to vulnerable residents. We have
built a strong reputation within the Borough for providing high quality, independent, person-
centred welfare and housing advice. The organisation employs several part-time staff and
has a team of volunteers. In addition to providing advice we currently deliver a domestic
violence project at Guys and St Thomas’ Hospital.

Like many charities in the advice sector, CAW is going through a process of change. We are
looking for an experienced and community-driven individual with a strong set of managerial
and interpersonal skills, preferably with a background in advice work, to maintain the strong
structures and reputation for excellence that we have developed.

As service manager, you will work with our friendly staff and trustee team to deliver our vital
service. We pride ourselves on providing a flexible, inclusive and rewarding work
environment, and are parent-friendly. Our community links and reputation are very important
to us, and we are looking for a service manager who shares our commitment to community
and public service - whether your experience is the public, private or charity sector.

Key duties

• Staff and volunteer management
• Line manage staff by providing support and supervision as needed, conducting regular performance reviews, and identifying staff training needs
• Oversee recruitment, training, and management of volunteers to ensure they are properly supported and equipped to help meet CAW’s service goals

Service delivery

• Ensure high quality and timely service delivery in line with the Service Level Agreements with our various service partners
• Identify any issues with service delivery and help develop cost-effective solutions to them as appropriate
• Compile and maintain accurate statistics on service performance to share with funders and CAW trustees
• Develop and maintain positive relationships with our key service partners through regular engagement, including attendance at regular service partnership meetings
• Engage regularly with our funders and other key stakeholders to build and maintain positive working relationships, and provide them with timely reporting on our service performance as needed 
•  Update service level agreements with existing funders, and draft new agreements as needed
•  Interact with clients as needed in a friendly and professional manner

Administration and Finance

• Ensure day-to-day administrative processes are functioning smoothly, and that necessary policies and procedures are up to date
• Line manage work of receptionist/administrative support worker

Fundraising and Marketing

• Help identify new funding and other revenue-raising opportunities
• Support the work of the fundraising sub-committee in preparing funding applications
• Work with trustees and external vendors to ensure CAW website is kept up-to-date
• Work with trustees and external vendors (as appropriate) to develop a social media presence for CAW
• Identifying and supporting efforts to increase CAW’s profile in the local community and to build relationships with key local stakeholders as appropriate Governance
• Prepare monthly reports for the trustees on service performance
• Maintain good lines of communication with trustees on all operational matters
• Attend trustee board meetings as needed

Person specification
Essential criteria

• Minimum of 3 years’ experience in a managerial role
• Excellent verbal and written communication skills
•  Strong teamwork and interpersonal skills, including ability to manage a diverse range of working relationships in an effective, empathetic but professional manner
• Experience of working in a busy environment, managing competing work pressures and prioritising tasks appropriately to ensure key deadlines are met
• Strong attention to detail
• Experience preparing reports and compiling service statistics
• Ability to think strategically, to identify problems and devise effective solutions
• Ability to work on own initiative, within established practices and procedures

Desirable criteria

• Knowledge and experience of advice work
• Experience with fundraising
• Experience with financial management in the charitable sector
• Knowledge and experience of the local community and voluntary sector in Lewisham

Role Title: OISC Level 2 Immigration Advisor

Shropshire Supports Refugees (SSR) is a charitable organisation dedicated to supporting refugees and marginalised migrants who have come to live in Shropshire.

Our mission is to create a welcoming and inclusive community by offering practical help, resources and emotional support to those in need.  With a staff team of fifteen and fifty dedicated volunteers, we are committed to making a positive impact on the lives of those we serve.

Location: Shrewsbury and locations around Shropshire, Telford & Wrekin

Hours: 37.5 hrs per week 

Reports to: CEO

Salary: £31,200 - 2yr fixed term contract

Main Responsibilities:

• Conduct initial consultations with clients to assess their immigration needs and eligibility

• Provide comprehensive advice on various immigration matters, including visa applications, settlement, asylum claims, and appeals within OISC level 2 guidelines

• Maintain accurate records and case files, ensuring compliance with data protection regulations

• Build and maintain strong relationships with clients

• Advocate on behalf of clients by telephone, letter and email with appropriate agencies

• Keep up-to-date with changes in immigration laws and policies and provide training to colleagues as necessary

• Attend training events relating to asylum and immigration

• To supervise OISC level 1 colleagues

• Undertake other tasks within the organisation as required

Person Specification:

Essential:

• OISC Level 2 accreditation is essential

• Previous experience working as an Immigration Advisor or similar role within the immigration sector

• In-depth knowledge of UK immigration laws, policies, and procedures

• Strong communication and interpersonal skills, with the ability to build rapport with clients from diverse backgrounds

• Strong time management with the ability to work to strict deadlines

• Knowledge and understanding of the voluntary sector

• Excellent attention to detail and organisational skills

• Excellent communication skills, both written and oral

• Ability to work independently and manage a caseload effectively

• Proficiency in the Microsoft suite

Desirable:

• Fluency in additional languages 

• Experience of Salesforce CRM 

• Full driving licence