Advice, Information Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION:
Reports to: Supporter Care Manager
Liaises with:
- Supporter Care Manager
- Supporter Care Officer
- Database Manager
- Database Officer
- Acquisition Manager
- Giving and Engagement Manager
- Legacy & In memoriam Manager
- Communications & Digital Team
- Senior Operations Manager
- Finance Department
- Partnerships Department
Job location: London
Contract: Permanent
Salary: £25K
Purpose of Role:
Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities:
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
- Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage removal process and consent process
- Assist with sending out problem payment letters
- Assist with handling material requests and recording actions on Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.
Skills and Experience Required:
Essential:
- Excellent customer service for internal and external stakeholders
- Written and verbal communications skills
- Excellent phone manner
- Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
- Degree or equivalent qualification (i.e. marketing qualification).
- Attitude of continuous improvement, and lifelong learning.
- At least two years’ experience in a junior supporter care or administrative role
- Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
- Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
- Experience of outward facing donor stewardship, and relationship building.
- Excellent organisational and time management skills.
- Ability to prioritise workload, meet deadlines and possess problem solving skills.
- Ability to multitask and work in a fast-paced environment
- Can work on own initiative and be able to show initiative.
Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Up to £38,000 basic depending on experience, plus £12 000 on target bonus (uncapped), non-contributory pension, 25 days annual leave
Hours 9am to 5.30pm reducing to 9am to 5pm during August & December
We offer working from home 3 days per week, with 2 days in the office minimum per week. Flexible working hours offered after satisfactory completion of probationary period
Our mission at Charityjob is to help charities find great people using great technology!
As an Account Manager you will...
- Provide innovative digital job board solutions to charities and not-for-proift organisations, helping them to reach and attract their ideal candidates. You will build relationships and sales pipeline with our large customer base as well as developing new business from qualified leads and incoming calls.
- Predominantly over the phone and through video conferencing you will be able to engage clients in needs based conversations and give online demonstrations of how CharityJob works, plus the options available to meet specific recruitment needs. You will then recommend and sell recruitment solutions that range from job board packages to content driven newsletter options and industry-leading premium products.
- Join a team of salespeople who are passionate about what they do, working hard and smart for their customers. So, if you’re looking for a rewarding opportunity amongst a close team of Account Managers, working in a fast-paced environment with superb technology, then please read on....
The person we are looking for...
- Is friendly and outgoing with a terrific phone manner
- Takes pride in providing excellent customer service to win, keep and grow relationships
- Is target and reward driven
- Is IT Literate and mentally agile
- Has an interest and knowledge in digital solutions
- Can demonstrate success in an outbound sales environment
The Company
From launch in 2000 CharityJob has grown quickly to become the UK’s largest and busiest job board for the not for profit sector. We are the trusted recruitment partner for thousands of charities, NGO's and agencies working within the sector. We're a small friendly team where the culture is entrepreneurial, practical, approachable and fun; all within a goal-oriented environment. Our salespeople are the best in the business.
We are only accepting applications for this role from applicants who live in the UK.
We help charities find people who share their purpose, faster, easier and fairly.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Healthwatch Milton Keynes' vision is that people's lived experiences are used to design and improve health and social care services and our mission is to champion people's rights and access to high-quality health and social care. We're seeking a project officer to deliver an exciting new project.
You’ll be interviewing patients who have been recently discharged from hospital to capture their experiences of hospital discharge and follow-up support. You’ll collate and report on their feedback, so it can be used by the teams of professionals working together to ensure discharge and post-discharge support works effectively for all. You'll have a key role in liasing with an integrated team of professionals to ensure the smooth day-to-day running of the project and ongoing compliance with data processing agreements.
We're a small, driven team with a big role. The ideal postholder will be dynamic, flexible, self-motivated and most importantly, great and building rapport and talking to patients and families about their experiences. You'll be able to demonstrate your experience of working with people, communities and the professionals that provide their care. You'll also have a track record of working to, and meeting project deadlines and show a strong understanding and experience of compliance with GDPR and Safeguarding Vulnerable Adults.
You'll present evaluations and insight and report on the impact of our work, demonstrating the positive difference Healthwatch Milton Keynes makes to its beneficiaries.
Healthwatch Milton Keynes is committed to equalities and strongly values diversity and welcomes applicants from all backgrounds.
We highly recommend interested candidates contact us to have an informal conversation about the role prior to application.
Please provide a CV and cover letter outlining your suitability for the role against the Job specification. Applications without a supporting cover letter will not be accepted.
CVs without Cover letters will not be accepted.
The client requests no contact from agencies or media sales.
What would we like…?
Are you interested in supporting an efficient and effective IT service to all staff?
We're looking for someone with excellent customer service experience and experience in problem-solving IT issues, whether personal IT issues or previous work experience, to join the team as a IT Support Analyst on a permanent basis.
The IT Support Analyst will be responsible for providing Ambition Institute staff with IT support on issues and questions. You will be part of the organisations helpdesk who focus on triaging IT issues, ensuring staff have the right equipment to do their job and administrating the asset registers to reflect the true picture of our assets in the organisation.
We would like you to:
- Provide first line hardware & infrastructure IT support to users across our organisation on tickets raised for any systems
- Work with the Senior Associate to resolve tickets in your queue within the KPI set by the team
- Work with the Senior Associate to manage all technology and systems equipment across our organisation ensuring staff have suitable working laptops and agile equipment
- Action all IT requirements for new starters and leavers efficiently
Working in a hybrid way, you’ll be attached to our London office and will report to the IT Operations Manager. In line with the teams current ways of working, you’ll be expected to be in the office at least 1-2 days a week to support with asset management, in addition to team days and this may be reviewed by Ambition. Occasionally you'll also be expected to travel to our regional offices in Birmingham and Manchester.
Skills, Knowledge and Experience
To succeed in this role you must be a problem solver and have excellent customer service attributes to ensure that the IT service we provide our staff is excellent. It is essential that you are able to clearly explain procedures and processes and have the ability to build relationships internally and externally.
Key to this role is a real passion for technology and a willingness to learn and develop in the role. Our ideal candidate will be able to evidence using their own initiative and managing multiple, competing demands.
Whilst experience of developing a consistent, complementary suite of training across different applications would be beneficial it is not essential to applying for this role and there will be opportunity for development and training in this area.
If this has sparked some interest we welcome an application from you.
What’s in it for you….?
- Competitive annual salary
- Professional development for all staff
- 25 days’ annual leave, plus bank holidays and 'winter shut down’ at the end of December/beginning of January
- Employer pension contribution of 11%
- Agile, hybrid working culture, so you can manage when and where you work
- Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work
- Blind recruitment process to ensure equality and fairness in our hiring
- Enhanced maternity pay after a year’s service
- Shared parental leave package
- Access to free, confidential 24/7 wellbeing and support line
- Comfortable and collaborative workspaces in the city centres of Manchester, Birmingham and London
- Work-from-home technology package to support hybrid working
- Interest free season ticket / bike loans
About you
We don’t expect the person we hire to have all of the following, but this should give you a sense of what would enable you to thrive in this role and in our organisation:
You should apply for this role if:
- You care deeply about educational disadvantage and being part of an organisation that challenges inequality
- You have a good work ethic and strive to make a difference in the job you do
- You always give maximum effort to understand and meet the needs of our partners and participants
- You always have a great attitude so we “can do” for all our colleagues, partners and participants
- You are open to feedback and learning because we want to keep getting better
- You work with your initiative to bring new ideas and a fresh perspective
- You are well organised and can prioritise work that will have the greatest impact
You'll love working at Ambition if…
- You want a career with a person-centred organisation with a cause at its heart.
- You have a collaborative work ethos, bring warmth and good humour to work and constructive outlook to every situation
- You enjoy working in a fast-moving workplace, with a great support structure around you
- You would like to grow with an ambitious organisation as it progresses over time
- Want flexibility in how you work – splitting your time between one of our offices and remote working and managing your own working patterns to get the job done.
How to apply…
Applications will be considered for London only.
All applications must be received by the closing date 23:59 on 28 June 2024.
Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.
Our mission needs the best people for the job, which is why we use sift questions to assess candidates’ genuine knowledge and skills. Sift questions are an opportunity for you to show us how you would do the job you are applying for, so please avoid using AI function tools (i.e. ChatGPT or other generative AI tools). We want to evaluate your response, so those found to use content taken from AI tools will have scores adjusted down.
We are committed to the safeguarding of children and the most vulnerable in our society and, as such, we are unable to employ individuals with relevant convictions, including the following: a conviction for an offence involving violence or dishonesty, of a sexual nature or against minors, or for any other offence that is relevant to the nature of the services provided by our organisation.
As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation.
The client requests no contact from agencies or media sales.
Location: Camden “Hybrid working”
Salary: Salary Band 2.2 (Indirect)
£26,521.88 - £28,643.63 per annum
£15,913.13- £17,186.18 Pro- rata to based on working 22.5 hours per week.
(Please note, successful candidates are usually appointed at the bottom of the relevant band)
Hours: 22.5 hours per week
Contract: Fixed term until March 2025
Closing Date: 8th July 2024 at 12 noon
Virtual Interview Date: To be confirmed
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Immigration Advisor at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Solace’s Immigration service provides high quality immigration advice to survivors of domestic abuse who have insecure immigration status. The Immigration Service is a pan London provision working with women with insecure immigration status who have been affected by VAWG including sexually exploited and trafficked women.
About the Role
We are seeking a qualified and experienced OISC level 2/3 immigration advisor/solicitor to join our pan-London Immigration service in Camden.
As part of a team of legally trained advisors, you will be responsible for assisting women affected by domestic or sexual abuse with uncertain immigration status. Your role involves managing complex cases and collaborating closely with the team to provide comprehensive support to women as they rebuild their lives.
About You
You will have substantive experience in providing immigration advice and conducting casework, with the relevant Level 2/3 OISC qualification or equivalent (qualified solicitor)
Please note only candidates with the relevant OISC qualification (or equivalent) and legal experience will be considered.
We seek someone who is with strong caseworker skills, with a commitment to keep survivors at the centre of service delivery whilst also delivering on service targets. You will have a passion for ending violence against women and girls as well as a thorough understanding of immigration law and an understanding of the barrier’s women with insecure immigration status face in accessing legal advice and support.
If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About RLS
RLS is a UK charity and a non-profit company in Greece (AMKE).
Refugee Legal Support works in solidarity with people who migrate. We operate in the UK, France and Greece, promoting and protecting rights through legal support, casework, litigation, engagement, training and partnerships. We advocate for safe migration and oppose discriminatory immigration systems and policies.
RLS has held a legal aid contract in the UK since 2023.
About the Afghan Pro Bono Initiative (APBI)
The Afghan Pro Bono Initiative is a specialist casework project delivered by RLS with funding and pro bono assistance from 14 leading commercial law firms. It is a project delivered in partnership with SPI.
Firm pro bono lawyers are trained and supervised by the project’s two full-time supervising lawyers so that they can then assist with legal casework.
APBI has two core components. The team delivers legal information and support to and within the Afghan community, working together with the Community Engagement and Research Lead to ensure wide access. While the project also provides high quality legal representation in a range of cases for this community. This includes family reunion, the ARAP scheme, the Afghan Citizens Resettlement Scheme and others.
APBI then aims to respond to the increased need for legal information, advice and representation of Afghan nationals and their family members forced to seek protection and reunion with family in the United Kingdom following the Taliban takeover. The project is now going into its 3rd year, and won the Most Effective Pro Bono Partnership Award at the Law Works Pro Bono Awards in 2022 as well as being nominated and commended for numerous other awards in 2022 and 2023.
The casework of this project feeds into strategic research, policy and advocacy efforts to make existing ‘safe’ routes to protection (in particular refugee family reunion and resettlement schemes) more accessible and effective, advocate for their expansion and defend the fundamental rights of people on the move by influencing policy and decision making.
Litigation arising out of the project is actively pursued (where eligible) under RLS’s legal aid contract to push for better decision-making, secure results for individuals and pursue improvements in the relevant law, policy and practices.
RLS recognise that pro bono legal work is always an adjunct to, and not a substitute for, an adequate system of publicly funded legal services.
Key responsibilities and objectives
The post holder will be a staff member of Refugee Legal Support. They will be a participant within the Afghan Pro Bono Initiative project team, which comprises two lawyers (the other being at SPI), a coordinator and a Community Engagement and Research Lead in addition to the volunteer lawyers from the individual commercial firm partners.
Key responsibilities
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Manage a small caseload and provide high quality legal advice and representation to clients;
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Supervise the work of volunteer pro bono commercial lawyers on cases;
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Deliver training to pro bono commercial lawyers;
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Ensure that all legal work is promptly and accurate recorded on RLS’s case management system and keep relevant time recording;
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Develop and disseminate relevant information on legal developments in this area for relevant stakeholders, including both the Afghan Community and building the capacity of other practitioners;
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Work in close collaboration with the other project Lawyer/s to develop and share experiences and best practice in relation to all aspects of casework (legal, evidential and procedural) and relevant internal processes;
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Work in close collaboration with the Legal Director, Programmes Manager and Coordinator to ensure that appropriate steps to achieve the aims and objectives of the project are taken, including ensuring that relevant data is obtained and assisting with the timely completion of the project Operational Plan/s;
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Work in close collaboration with the APBI Coordinator and Programmes Manager to contribute to the production of materials such as project periodic reports, information on emerging and strategic issues in relation to ‘safe’ routes for use in advocacy, content for newsletters, social media posts and articles to raise awareness of the project and its aims and outputs;
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Participate in, and contribute to, RLS’s monitoring, evaluation and learning framework;
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Be an active member of the RLS team participating in team meetings at both the UK and International level: engaging in a collegiate and collaborative environment that includes participating in the development of a new and exciting legal organisation;
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Be an active and collaborative member of the APBI Project team together with the other Lawyer/s, Coordinator and Community Engagement and Research Lead;
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Work in close collaboration with the Community Engagement and Research Lead to contribute to the production of information sheets and other materials to disseminate to the Afghan community/ies;
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Maintain accurate and confidential records in line with GDPR;
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Adhere to RLS safeguarding policies and procedures at all times.
Person Specification
Essential
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Be either a member of the Bar, a solicitor and accredited to IAAS Senior caseworker level, accredited to IAAS Senior caseworker level, or OISC accredited to Level 3;
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Experience of asylum casework;
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Experience of refugee family reunion procedures and applications, including applications outside of the Immigration Rules reliant on Article 8 ECHR and other human rights provisions;
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Experience of online immigration applications;
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Demonstrable knowledge of legal aid provision and ECF applications;
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Demonstrable supervision experience;
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Experience of and commitment to working in a collaborative way on legal cases;
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Good verbal and written communication skills in English;
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Strong organisational skills, including the ability to prioritise work and meet deadlines;
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Strong attention to detail, responsiveness, reliability and dependability;
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Strong interpersonal and relationship management skills and an ability to deal professionally and collaboratively with both legal and not-for-profit stakeholders;
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Computer literacy;
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Right to reside and work in the UK;
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Enjoy working with a small team in a flexible and fast-paced environment, as well as being an independent self-starter able to work with a high degree of autonomy;
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Have a strong commitment to upholding the human rights of asylum seekers, migrants, and refugees;
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Commitment to the aims of the project and the values of RLS.
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The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost). However, a criminal record is not a barrier to the role.
Desirable
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Those with lived experience of navigating immigration systems are strongly encouraged to apply and will be favourable considered;
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Experience of legal aid casework;
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Experience of conducting immigration appeals and/or public law litigation;
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Experience of supervising commercial lawyers in a pro bono project setting;
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Experience of preparing and delivering training;
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Interest in collaborating with non-legal colleagues to bring about systemic change;
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Working knowledge of Dari and/or Pashto.
You can apply via Quick Apply or by downloading the Recruitment Brief and following the application instructions, no later than 14 July.
We will arrange interviews on a rolling basis and reserve the right to close the round earlier. If you do not hear from us by two weeks after the closing date this will mean that on this occasion we have not been able to take your application forward. Please do feel free to apply again for any future positions which may be of interest.
The client requests no contact from agencies or media sales.
Are you considering entering a career in law, having a strong passion for social justice? We are recruiting a Legal Assistant to provide administrative and legal support to PILC’s Gypsy and Traveller Legal Advice project which aims to defend and promote the rights of gypsies and travellers to pursue a nomadic way of life. You will assist our Supervising Solicitor, an expert in gypsy and traveller law, who has represented this underprivileged community over the last 15 years. As well as working on client files, you will liaise with the Legal Aid Agency to ensure their cases receive public funding, making sure documentation is prepared for court hearings, and arranging for experts and other participants to take part in proceedings.
Ideally you will be available to join us from the beginning of September to benefit from a full introduction by the incumbent.
Since becoming independent in 2019, PILC has gone from strength to strength by carefully expanding our strategic priorities and project areas. Our team is growing and currently made up of 17 staff working from our modern offices in Cambridge Heath, E2.
PILC exists to challenge systemic injustice through legal representation, strategic litigation, research and legal education.
The client requests no contact from agencies or media sales.
THE ROLE: Part time (21 hours per week) / Permanent / Hybrid. Job description and application pack are available to download from our website
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
YMCA DownsLink Group is looking for a Safeguarding Practice Manager to join the People & Programmes Department. This role is uniquely part of a three-way job share. Together, the three postholders provide expert advice to our housing, therapeutic, and support and advice services, aligned to our service thresholds and to ensure compliance with regulatory and legal standards.
In this role, you will be a point of advice and support for safeguarding alerts raised by staff, and provide oversight and expertise to manage active cases, supporting staff / teams appropriately to ensure that children and adults at risk are reported appropriately to statutory services.
You will ensure our safeguarding policies and procedures are kept up to date to reflect current legislation and best practice, in agreement with our Safeguarding Forum and with the approval of trustees. You will also maintain up to date knowledge on legislation, policy and recognised best practice, regarding the protection of children and adults at risk.
ABOUT YOU: We know there are great candidates who may not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself and why perhaps you are looking to take the next step.
You will be someone with significant experience in a safeguarding role, ideally working with children and young people up to the age of 25 with multiple and complex needs. You will have a relevant health/social care professional qualification, and may be a qualified social worker, or have experience as a social work practice supervisor.
You will be someone with experience of working within psychologically informed environments with trauma informed approaches, with strong knowledge of safeguarding legislation, regulatory bodies including disclosure services and LADOs and who can provide expertise in relation to criminal investigations, practice and statutory social care systems for children and young people.
Finally, if you've experience of leading quality improvement and practice development work within a charity, housing association or health or social care organisation, and in leading responses to serious case reviews/safeguarding learning reviews, then we'd love to hear from you.
CLOSING DATE: 27 June 2024.We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.
Successful candidates will already have the right to live and work in the UK
An inclusive workplace: We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve.
Accessibility: If you require assistance or have questions regarding the application process, please contact us. If you require the recruitment documents in another format, please let us know. We can also post them to your preferred address.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check.
The client requests no contact from agencies or media sales.
FearFree delivers services across the South West for victims and perpetrators of domestic abuse and victims of sexual violence. We provide responsive, victim focused, and trauma informed support and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
Based within our Devon Service, which delivers domestic abuse services across Devon, the IDVA Team Manager manages our high risk victim/survivor service provision. This includes line management responsibility for our experienced team of IDVAs.
Our IDVA Team provide independent support and advice to high risk victims of domestic abuse, with a clear focus on reducing risk and increasing safety. The IDVA Team work within a multi-agency system to provide a proactive, person-centred independent service for victims of domestic abuse, empowering choice through informed decision making.
The key tasks include:
- Having responsibility for the provision of domestic abuse support to high risk adult victims across Devon.
- Line managing the IDVAs, providing case supervision, support and direction.
- Maintaining close working relationships with MARAC (multi-agency risk assessment conference) to ensure the smooth running of MARAC.
1. Key responsibilities:
- To provide leadership, direction and support to the IDVAs including leading in recruitment, training, scheduling and supervising staff, ensuring excellent management of the team delivering domestic abuse support to high risk service users.
- On a day to day basis oversee the performance of the IDVA Team, acting as the main point of contact for the staff.
- To line manage the team of IDVAs, providing case management supervision, line management support, allocation of cases and ensuring all staff are supported to meet their full potential.
- To continue the development of the IDVAs into a cohesive and supportive team, through the use of open communication, team meetings and coaching. This will include developing the specialist IDVA roles including Mental Health and Health IDVA’s.
- Play an active role in supporting the MARAC process, including attending MARAC Management meetings.
- Ensure the IDVA Team works to Leading Lights standards.
- To promote a culture of engagement, improvement and best practice within the IDVA Team, to deliver a high quality and accessible service.
- To develop and maintain a culture and systems that promote trauma informed practice and equality within the IDVA Team, valuing diversity and offering empathy to victims of abuse and violence.
- To lead on reporting outcomes linked to the IDVA Team and the support of high risk adult victims of domestic abuse.
- Carefully monitor and evaluate the performance of the IDVA Team, with a focus on quality assurance.
2. Relationships and partnerships
- Proactively build relationships with the wider statutory and voluntary partners across Devon, with a focus on supporting high risk adult victims of domestic abuse.
- Actively network across the operating area to build the charity’s reputation and harness support for the organisation.
3. General
- Work closely with the Devon Service Manager and other Team Managers to ensure that all victims and survivors of abuse receive a high standard of support, whilst being appropriately focused on risk and safeguarding.
- To have a clear understanding of risk: assessing individual need, to ensure that the appropriate strand of support within the Devon service is accessed.
- To provide statistical analysis as required by the Devon Service Manager.
- Undertake role relevant training to maintain specialist knowledge, keep up-to date with legislation, information and best practice relating to domestic abuse and other related work to maintain Continued Professional Development.
- Attend team meetings, monthly supervision and participate in organisational data collection system.
- Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
- Work within organisational policies and procedures at all times.
- Undertake all statutory and mandatory training, as required by the organisation.
- Carry out any other duties that are within the scope, spirit, and purpose of the role, as required.
For a full job description/person specification and to apply, please follow the link provided on this website. The closing date for this role is Friday, 2t8h June 2024, with interviews currently planned to take place on Wednesday, 10th July.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
The National Lottery Community Fund is the largest funder of community activity in the UK – we support people and communities to prosper and thrive. We award money raised by players of The National Lottery to community projects that bring people’s ideas and ambitions to life. We support a wide range of projects across our 4 mission areas of Community, Health, Environment and Children & Young People. Our grants range from as little as £500 to multi-million-pound projects.
National Lottery funding is open to everyone, but we focus on those communities and people facing the greatest needs.
These are exciting opportunities to join our small team as a Knowledge and Learning Officer, working on a variety of projects to provide informed insight on a range of grant-making themes.
As part of our Knowledge and Learning Team here in Wales, you will work alongside our Funding and Communications Teams, as well as Knowledge and Learning colleagues across the UK. The role is flexible and varied, responding to the needs of colleagues and stakeholders to lend research or policy expertise, facilitating engagement events and sharing findings and recommendations.
As part of the role, you will:
- support the development of our grant programmes and demonstrate their impact to our stakeholders
- Help us to understand and respond to the needs of communities across Wales
- Deliver activities and events that share and exchange knowledge and learning to support our work and that of others.
As well as using knowledge & learning to inform policy and practice within and outside of the Fund, you will also facilitate learning activities for staff, grant holders and stakeholders. You will lead activity around our priority learning themes and support our three regional teams in Wales to do so, too. You will also scan the external environment for information on what others are doing and advise colleagues and decision makers on how our funding can achieve the greatest impact.
Interview Date: Friday 12th July, Online, 1 hour
Location: Cardiff or Newtown
We have a hybrid approach to working, and a work pattern and location will be agreed with the successful candidates. The role can be based in either our Cardiff or Newtown office.
Please align your supporting statement to the criteria below, this is how your application will be scored
Essential criteria
- Research and analytical skills
- Ability to write and speak about complex ideas and information in an engaging and simple way
- Facilitation skills – experience of convening and facilitating discussions where people share and discuss ideas using a range of approaches
- Ability to work flexibly and handle multiple competing priorities within a small team
Desirable criteria
- Knowledge of the Welsh policy environment, especially Welsh Government
- Knowledge of the voluntary and community sector in Wales
- Ability to communicate through the medium of Welsh
- An understanding of quantitative research methods, and how they can be used to support qualitative analysis of data.
It starts with community.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for an experienced Content Manager to join our friendly Health Advice team who create trusted health information to empower everyone with a lung a condition to live well. All our health information is developed using the latest evidence and with the support of people with lung conditions and healthcare professionals.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
You will lead and manage a high-performing content team to produce our first-rate health information in line with recognised quality assurance standards, SEO best practice and accessibility standards. This includes our web content, printed resources and videos. You’ll also play a key role in driving forward the team as whole, from the personal development of individuals, to seeking out initiatives to improve our content, to leading on cross-team projects.
This is an excellent role for someone with a proven track record in content management (preferably in a healthcare context). You will understand what great content looks like in all forms and use this expertise to lead your team to deliver engaging and accessible information. You’ll be highly organised, with experience of overseeing complex editorial processes, and passionate about creating inclusive content that empowers all users regardless of their background.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
Location: Hybrid working between the Aldgate, London office and home.
Are you a skilled and experienced HR professional? Can you combine excellence in administration with great people skills? Do you enjoy working as part of a team towards shared goals? Then this role might be for you.
BMS World Mission is looking for a skilled and experienced HR Officer to join our People and Culture department. As part of the P&C team, you will contribute to creating a positive, engaging and professional work environment, where our people can thrive. You will have the opportunity to help strengthen our culture and uphold BMS core values.
As the HR Officer, you will play an important role in HR operations, providing administrative support for the key HR processes spanning the employee lifecycle, from recruitment and onboarding to leavers. This includes ensuring our policies and processes represent best practices, maintaining the staff handbook, and ensuring that the online HR software is used to its full potential.
You will have a good understanding of good HR practices, be familiar with data protection regulations and be a very competent administrator.
As the HR officer, you will:
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Be professional and confident.
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Be approachable, with effective interpersonal skills.
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Be discreet with confidential and sensitive HR matters.
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Be in full support of the vision and mission of BMS.
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Be flexible and able to manage competing demands within this broad and diverse role.
If you have a passion for HR and Shared Services and want to significantly contribute to our success, we encourage you to apply.
The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement.
Location: Didcot, Oxfordshire / Flexible working.
This role can be office-based or hybrid. Coming into our office regularly in Didcot is preferred (for example one or two days a week on average). However, we are happy to appoint a candidate who lives too far from Didcot to attend the office regularly, if they are able to be flexible to come to Didcot as required. The cost of travel to BMS Didcot, whether on a regular basis or infrequently, would be borne by the employee.
Hours: 35 hrs. per week/full time
Employment type: Permanent
Salary range: £25,855.00 to £30,678.00 per annum
Closing date: 9 am, Friday 05 July 2024
Interview date: Tuesday, 16 July 2024
If you would like to discuss this role further, please feel free to contact Sujit Varpe, HR Business Partner at BMS World Mission or visit our website for more information.
The client requests no contact from agencies or media sales.
Climate Adaptation Assistant
Salary: £23,000 - £25,000
Contract type: Fixed Term until the end of March 2024, possible extension
Working hours: Full time
Location: Callow Rock, Shipham Gorge, Cheddar, with opportunities for hybrid working
As Climate Adaptation Assistant, you will be helping to deliver SWT’s climate adaptation work across various projects. The over-arching aim of this work is to develop climate change adaptation pathways at a county level, and in specific local areas relating to flooding, drought and wildfire. This is designed to foster climate change resilience and adaptation in the county, and therefore involves working with a variety of stakeholders, including SWT colleagues, partner organisations, farmers and landowners, experts and academics, local councils and community groups. Additionally, you will have opportunities to undertake training for personal and professional development.
As the Intergovernmental Panel on Climate Change’s (IPCC) sixth assessment report laid out in March 2023, we are now on the brink of irrevocable damage from climate change; this is our ‘final warning’ and the time is now for action to address this crisis.
The report highlighted that restoring nature was one of the key actions needed to address this issue. Somerset Wildlife Trust (SWT) are at the forefront of this work in Somerset, and fully committed to this path through our Wilder Somerset 2030 Strategy and to delivering a vision whereby we reverse biodiversity loss and tackle the climate crisis.
Come and join the team to make a real difference.
Climate Change Assistant
The Climate Change Adaptation Assistant's role is to support the delivery and embedding of SWT’s climate adaptation work in Somerset, building on the Co-Adapt Adapting the Levels project. This work helps to protect our fabulous wildlife and landscapes as well as local communities, using nature-based and natural process solutions to manage water, heat and wildfire that will help map a positive future for Somerset in the era of Climate Change.
Key outputs for the project will be:
- Co-creating Climate Adaptation Plans with communities across Somerset including the coast
- Inputting a climate focus and RAD (Resist, Accept, Direct) approach with project focus areas (such as the Adapting the Levels Landscape Recovery project in the Brue Valley)
- Climate adaptation support for Agriculture on the Somerset Levels and Moors – supporting the Moor Association project.
- The management of priority habitats, identifying triggers for ecological transformation and mapping options
Community engagement and consensus-based solutions approaches are major elements of the role. The role will also include a large degree of partnership working and liaison with technical experts in the Climate Change Adaptation Pathways and RAD approaches.
Closing date: Monday 1 July 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Somerset Wildlife Trust has an Equality, Diversity and Inclusion Plan and is committed to continuing to improve the equality, diversity and inclusion of every aspect of our work; we know we need to engage with everyone to live our values and achieve our goals. We welcome applications from everyone and are happy to discuss any accommodations or arrangements that would make the recruitment process better for you, and the working environment should you be employed.
Please let us know if you require the documents in a different format, or any other adjustments to assist you in the recruitment process.
No agencies please.
ELMS consists of 4 supported houses, a small floating support service and a day programme for adults experiencing severe, enduring mental health problems. The service is commissioned to provide longer term placements, with varying lengths of stay. This role involves travelling between the houses and working some weekends.
About the role:
Project workers will work with clients at their own pace to develop their independent living skills as much as possible, manage their prescribed treatment, develop their living skills, develop & manage relationships and build social networks. Where possible you will assist them to access education, training or employment, by completing comprehensive needs and risk assessments with clients and identifying short-term objectives.
As a Project Worker you will take part in all aspects of the day to day running of the schemes, working as part of a shift from Monday to Sunday. You will be required to work with clients effectively; providing support via structured key working. You will also carry out assessments including risk assessments and goal setting via SHP support planning. All Support plans will aim to promote SHP’s values and practices.
You will be responsible for implementing holistic support strategies to address the emotional, practical and housing management needs of residents of the project. This includes assisting residents with maintaining their mental health, practical daily tasks and maintaining a safe, clean, living environment.
The role will form a pivotal position within the schemes as Project workers are the point of contact for daily events. This might include structured group work, you will also support the project leads with activities and support case-holders to carry out allocated tasks.
About you:
- A working knowledge of severe and enduring mental ill-health, and the interventions and effective approaches to supporting individuals experiencing such conditions.
- A Person-Centred support approach and the ability to create collaborative support plans, build rapport, and foster collaboration with residents.
- The ability to learn and apply the principles of planned support and goal setting.
- The ability to understand and apply the principles underlying a quality and customer focussed service and a willingness to work in a way that empowers our clients.
- Self-motivation and the ability to work under pressure and manage time effectively, prioritising different areas of work according to need.
- The ability to coach someone to undertake a range of practical tasks relating to living independently.
- The ability to engage and relate positively with people from a range of backgrounds and cultures.
- A willingness to work a rolling shift pattern on a rota, Monday to Sunday.
- The ability to use IT applications and basic keyboard skills, excellent levels of literacy and numeracy.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 23nrd June at Midnight
Interview Date: Week commencing 1st July
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Job description
The Volunteer Coordinator roles are vital components of this project. We want to attract candidates from the East of England with sound local knowledge (who are able to travel around the area) both of which will be important parts of this job.
Purpose of the role:
- To be responsible for the development, coordination, and delivery of Neighbourhood Watch’s partner project involving Neighbourhood Watch volunteers within one of the regional areas.
- Delivering training to volunteers so they can deliver information sessions to community groups.
- Organising community events where information sessions are delivered by volunteers.
- Ensuring information sessions are delivered to the highest and consistent standards, and that feedback requests are acted upon swiftly.
Hours of employment are:
East of England 0.8FTE (28 hours per week)
12 month fixed term contract. Core hours are 10am-12pm and 2-4pm with an unpaid lunch break.
Neighbourhood Watch is looking for someone who can develop a strong volunteering base and support them. The ideal candidate will be a good self-starter and have exceptional interpersonal skills with the ability to inspire and recruit excellent volunteers and mentors who can contribute to the work.
The successful applicant will be motivated and passionate about the work that Neighbourhood Watch does and the positive effect it has on the community. They will be very approachable and enjoy working as part of a wider team but also able to manage their own time and workload. The successful applicant will need access to transport. The successful applicant will have a personal style that is in line with Neighbourhood Watch’s vision and values. Someone who is supportive, approachable, responsible, reliable, and personable.
They will be passionate about the role of volunteers within the crime prevention community.
Who you are:
You will be passionate about the role of volunteers within the crime prevention community, a proactive team member who is enthusiastic about volunteering and can motivate and inspire a team of volunteers.
You’ll be good at:
- communicating vision and values to individuals and large groups
- recruiting and inspiring volunteers
- managing your own time and workload
- working in a geographically dispersed team
You’ll be:
- passionate about the role of volunteers within the crime prevention community
- very approachable, responsible, reliable and personable
You’ll have
- A strong and demonstrable commitment to the aims and values of Neighbourhood Watch.
- A clear understanding and demonstrable commitment to promotion of equality and diversity
- A full, clean UK driving license and use of a car
You’ll have experience of:
- Coordinating volunteers
Benefits of working for Neighbourhood Watch include:
- Flexible working hours
- Stakeholder Pension
- Cyclescheme
- Techscheme
Our mission is to support and enable individuals and communities to be connected, active and safe, which increases wellbeing and minimises crime.
The client requests no contact from agencies or media sales.