Advice, Information Jobs

Hours: 37 hours per week available (Job share will be considered. Secondment will be considered).

Contract: Fixed term to March 2025 with possibility of extension.

Qualifications: Requirement to train to case supervisor level with CABH. Level 3 City and Guilds in Energy Awareness or an equivalent qualification, ability to supervise energy advice to quality assurance standards.

Location: The post holder will work primarily from CABH offices in Hove Town Hall and occasionally in outreach venues as needed.

Closing date for applications: Monday 24th June 9am.                                                                                                            Expected interview dates: Friday 28th June.

About the role

Citizens Advice Brighton & Hove is looking for a committed Project Manager to join our expanding Projects Team. The postholder will have in-depth knowledge in key advice areas to support the delivery of high quality advice and casework to a range of clients. The postholder will focus on energy issues as well as addressing fuel poverty. 

The ideal candidate will be a strong team player, with excellent interpersonal and organizational skills and will be able to motivate, lead and develop our team of energy advisers. The ideal candidate will thrive in a fast-paced environment and will showcase  good numerical skills and effective communication skills, both written and oral.

We’re here to give advice to everyone, and we acknowledge that diversity in our workforce is the best way of understanding the varying needs of the  city around us, so we welcome applications from all communities. As a disability-inclusive employer, we  encourage applications from disabled people, including those with neurodivergence, mental health or long-term health conditions. Please contact Emma Daniel, Partnerships Manager at (email available on our website) if you need any adjustments for the recruitment process. Requesting adjustments will not adversely affect the outcome of your application.

• We encourage applications from people from minoritized communities, and from people with experiences of exclusion or discrimination
• We encourage applications from people who have used our services or others

Appointment to this role will be subject to successful references and a  basic DBS check. 

For more details about this rewarding opportunity and how to apply, read the full job information pack and download the application form to complete available on our website via the apply button.

The vacancy

As a Community Safety Specialist, you will manage a full range of community safety casework, ensuring Peabody’s Community Safety Service is delivered within agreed timeframes, collaborating with internal and external partners to ensure compliance with all necessary protocols, keeping accurate records and maintaining risk assessments.

1 day is required in the office and the rest is spent between working from home and visiting estates/areas you work in. The patch you will cover will be mainly based in Bedfordshire to Buckinghamshire but could cover Cambridgeshire and Hertfordshire depending on where the resource is needed.

*This job is being advertised as Anti-Social Behaviour Officer but on appointment your job title will be Community Safety Specialist.

What we’re looking for:

• Have you worked in community safety or ASB teams?
• Do you have a good understanding of key issues and effective solutions?
• Do you have a good understanding of relevant legislation and community safety solutions?
• Strong communication and interpersonal skills? Can you influence, negotiate, and persuade?
• Track record building effective partnerships with agencies?
• Do you have experience in a proactive, innovative, and solutions-focused approach to resolving community safety issues, showcasing problem-solving skills and efficient customer and neighbourhood support? 

If so, this role is perfect for you!

Here at Peabody, we have an opportunity for a Community Safety Specialist to join us on full-time, 6-month fixed term contract basis.

A bit about the role:

Manage a caseload of medium and high risk anti-social behaviour cases, developing and maintaining expert knowledge of ASB prevention and collaborating with key external partners through creating effective relationships, (including Police and Local Authorities) to resolve local community safety issues.

Engage with Peabody’s internal and external legal teams on complex cases, preparing documentation and where needed representing Peabody at Court and external meetings.

You will provide our Neighbourhood Managers with advice, support and all necessary tools and tactics to remedy cases with a key focus on prevention, intervention, and enforcement when necessary.

Collaborate with colleagues in Customer Services and Communities team to identify support needs, accessing relevant agencies for both victims and perpetrators of anti-social behaviour, completing referrals to mediation and other support services as appropriate.​

This role will require a Basic DBS check, a full UK driver’s licence and access to a vehicle.

A bit about us: 

It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners.

Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish. 

Here just a few of the benefits for working at Peabody: 

• Flexible and hybrid working (depending on the role) 
• Up to 30 days’ annual holiday plus bank holidays  
• Competitive salaries that are benchmarked regularly against current market rates  
• Two additional paid volunteering days each year  
• Flexible benefits scheme, including family friendly benefits and access to a discount portal  
• 4 x salary life assurance
• Up to 10% pension contribution

Are you ready to apply? 

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

To be considered for the position of Community Safety Specialist, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.  

Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.

Closing Date: 17 June 2024

Interview will take during week commencing 24th June.

LWS Ecologist - Species Survival Fund: 'Bogs and Bitterns'
Salary: £28,544 - £31,025
Contract type: Fixed term until end of December 2025
Working hours: Full time, 37.5 hours per week
Location: Callow Rock, Shipham Gorge, Cheddar, with opportunities for hybrid working

“Bogs and Bitterns": Somerset Wetland Restoration is one of twenty schemes being funded by the Government's Species Survival Fund.

As Project Ecologist you will be at the forefront of delivering, working with landowners and communities to undertake the survey and monitoring work across Local Wildlife Sites (LWS) in Somerset.

This project is funded by the Government's Species Survival Fund. The fund was developed by Defra and its Arm's-Length Bodies. It is being delivered by The National Lottery Heritage Fund in partnership with Natural England and the Environment Agency. “Bogs and Bitterns: Somerset Wetland restoration is one of twenty schemes being funded across the country. Within our project area we aim to deliver 50 hectares of wetland habitat, restoring and expanding to improve and create quality ‘stepping stone’ sites of high quality biodiversity and to enable species abundance across the wider county.

As Project Ecologist you will be at the forefront of delivering, working with landowners and communities to undertake the survey and monitoring work across these sites. Year one of the project will be focused on targeted ecological surveys and engagement with year two focused on completing surveys and delivering small-scale capital works. The outcome of the project is to better understand the condition of our Local Wildlife sites and to have delivered targeted individual small-scale actions.

Responsibility 1: Develop and Oversee Relationships

Share knowledge and expertise by:

• Taking responsibility for a range of ecological and habitat consultancy and advisory projects.
• Being responsible for corresponding with landowners and communities to access survey sites.
• Carrying out preliminary appraisals.
• Undertaking LWS habitat survey work and producing high quality technical reports within the project area whilst liaising with the SERC LWS Ecologist on this delivery.
• Undertaking and coordinating with volunteers and the wilder project team including Reserves and Nature Recovery Team species survey monitoring and evaluating work across the project area.
• Undertaking a wide range of complex, technical and professional tasks in differing situations, with a degree of personal responsibility and autonomy. It is important to be able to work both alone and as a member of the team.
• Adopting environmentally friendly working practices, setting, and maintaining high personal standards of efficiency and customer care and fostering a ‘can do’ culture based on ownership, initiative, teamwork, and exchange of information.  All staff are ambassadors for the organisation both internally and externally and are expected to always act in a professional manner. They are required to abide by organisational rules, policies and procedures as laid down in the staff handbook.

Responsibility 2: Data Collection and Records

Be responsible by:

• Supporting the ongoing LWS Programme in Somerset, following LWS protocols.
• Capturing and recording LWS habitat/species and condition data and aid in the inputting of this data, supporting updating of LWS records and feeding into the SERC database.

Responsibility 3: Project Fund Management

Support and be accountable by:

• Identifying, coordinating and delivering small scale capital funding and actions across LWS and PCNR network, whilst managing project budgets.
• Working with the communications team where applicable to promote and highlight the project achievements.

General

• The job holder is required to follow and comply with all policies and procedures of Somerset Wildlife Trust which includes our health and safety and safeguarding procedures, ensuring the personal safety of all staff, volunteers, young people and vulnerable adults involved in the project.
• To carry out other duties relevant to your post as reasonably required by your line manager.
• To reflect the Somerset Wildlife Trust Values in all areas of work.
• To work collaboratively with other Wildlife Trusts to share learning and achieve greater impact collectively.
• Somerset Wildlife Trust is committed to creating a more digital culture across the organisation. We aim to become more collaborative, agile and efficient through the use of digital technology.  A basic level of digital skills is expected of all staff with the opportunity to improve these skills with career progression.
• We are a Disability Confident Employer, as such we offer an interview to people with a disability who meet the minimum criteria for the job.

Additional benefits of working for the Somerset Wildlife Trust include:

• 7% employer pension contribution
• Life insurance
• An annual professional institution subscription
• Flexible and agile working
• Wellbeing support – EAP, wellbeing champions
• Diversity networks through RSWT/TWT
• Paid volunteer days
• Continuous Professional Development opportunities
• Minimum 33 days of holiday (25 annual leave + bank holidays)
• Active staff social events

The opportunity to make a real and positive difference to nature, communities and the climate.

Closing date: Sunday 30 June 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Sapphire is a specialist housing association providing quality housing, support and related services to single people and families in housing need across three London boroughs and Hertsmere.

We are investing heavily in our stock and are committed to delivering high levels of customer care to a diverse client group.  This is an opportunity to make a difference and help shape our future success. 

HOUSING OFFICER, Hounslow (6 months fixed term)

£35,592 per annum

Putting your excellent housing management skills to work, you will ensure the effective delivery of Sapphire’s tenancy service in the London Borough of Hounslow, providing a modern, responsive and holistic service to support tenants. You will ensure residents remain at the heart of the service and that they are engaged in a positive and proactive way.

The role should help create homes that we can all be proud of, ensuring that the way we work is efficient and effective and meets the needs of our tenants.

As an Investors in People Gold employer this is an excellent opportunity to join a supportive business that encourages employee development and growth from within.

We offer a generous benefits package including interest free season ticket and bike loan scheme, private health and life insurance and a degree of flexible working.

If you would like to be considered for this post, please visit our website.

Appointment is subject to Sapphire receiving an enhanced DBS Check which we consider acceptable. 

Closing date for return of completed application: Friday 21st June 2024

Interview: Week commencing 24th June 2024

Sapphire is a charitable registered housing provider. We welcome all applications and value diversity in our workforce.

Are you passionate about working with women who have complex support needs and

are experiencing homelessness or are you at risk of homelessness?

We are looking for a Support Worker to work as part of a service that provides late-night and early-morning outreach for women who are sex working and supports women who are homeless or at risk of homelessness.

Note: This post is exempt under Sch 9 Pt 1 of the Equality Act 2010 and is only open to female applicants.

Position: Centre Support and Outreach Worker

Salary: £26,800 - 30,800

Hours: Full time, 36 hours per week (Working pattern includes 1 outreach shift per week, which

is carried out between 9 pm and 1 am. Usual working hours are 8.30 am – 4.15 pm)

Contract: Permanent

Location: London, Stockwell

Benefits: The annual leave entitlement is 35 days per year pro rata, made up of eight bank and public holidays and 27 days annual leave. The 27 days annual leave is normally split between 24 ‘bookable’ days and three closure days that fall between Christmas and the New Year

About the role

The Post Holder will work within Spires’ Women’s Service. This service is comprised of:

A dedicated nighttime outreach service to support women who are involved in street-based sex working. This includes follow up work, casework, and multi-agency working.

Centre-based support for women with complex needs who are homeless or at risk of homelessness. This also includes casework and supporting Spires’ Housing and Homelessness team.

Key responsibilities will include:

· Supporting a caseload of clients

· Completing one nighttime outreach shift a week (this is carried out in the Spires car)

· Supporting in the running of Spires’ women’s drop in services

· Supporting Spires’ Housing and Homelessness service where required

· Representing Spires to external stakeholders at multi-agency meetings

· Ensuring detailed and accurate records are kept of all client work.

About you

You will have previous experience of working with people exhibiting complex needs and people experiencing homelessness. Ideally you will have experiencing supporting women with some of the following support needs: substance addiction, mental health needs, domestic violence, no recourse to public funds and sex working.

You will also bring with you the following skills and experience:

· Experience of challenging appropriately and maintaining clear and appropriate boundaries.

· Networking and effectively liaising with specialist service providers or agencies in order to establish and/or improve access to services for clients.

· Sound understanding of the issues faced by women and other individuals involved in sex work.

· Understanding of the legislation around supporting the victims of Domestic Violence.

· Understanding of the effects of trauma on people and how to work in a trauma informed way.

· Good understanding of safeguarding practices in outreach work, social care and/or day centre environment.

· Good understanding of confidentiality and working with sensitive information.

Please Note: The organisation is committed to equality and diversity and welcomes applications from all sections of the community. This post, however, is restricted to women due to the nature of the role. The Occupational Requirement under schedule 9 (part 1) of the Equality Act 2010 applies.

About the organisation

The organisation was established in response to homelessness, which had become a growing concern in Streatham in the late 1980s. Initially providing a hot meal, clothing and advice to those who came for help, they have developed into an organisation that provides a range of services, including the Housing and Homeless Team and Woman’s Team.

Project Coordinator - Species Survival Fund: 'Bogs and Bitterns'
Salary: £29,784 - £31,320
Contract type: Fixed term until end of February 2026
Working hours: Full time, 37.5 hours per week
Location: Callow Rock, Shipham Gorge, Cheddar, with opportunities for hybrid working

“Bogs and Bitterns": Somerset Wetland Restoration is one of twenty schemes being funded by the Government's Species Survival Fund.

As Species Survival Project Fund Coordinator, you will provide project management and co-ordination of the Species Survival Fund project and work on the development of specific species and habitat works at the Brides Mound and St Brigid’s Chapel site in Glastonbury.

We are looking for an individual with both hands on experience of delivering nature conservation work and project management expertise.

This project is funded by the Government's Species Survival Fund. The fund was developed by Defra and its Arm's-Length Bodies. It is being delivered by The National Lottery Heritage Fund in partnership with Natural England and the Environment Agency. “Bogs and Bitterns: Somerset Wetland restoration is one of twenty schemes being funded across the country. Within our project area we aim to deliver 50 hectares of wetland habitat restoring and expanding to improve and create quality ‘stepping stone’ sites of high quality biodiversity and to enable species abundance across the wider county. We are looking for an individual with both hands on experience of delivering nature conservation work and project management expertise.

As Species Survival Project Fund Coordinator, you will have two main areas of work. The main part of the role is to provide project management and co-ordination of the Species Survival Fund project, ensuring we are on track, including meeting budget requirements, collating information and reporting as required, and providing line manager support to the project Ecologist. The second part of the role is to also to work on the development of specific species and habitat works at the Brides Mound and St Brigid’s Chapel site in Glastonbury; here SWT is working in close co-operation with the Friends of Brides Mound and Southwest Heritage Trust and is funded by the Glastonbury Town Deal Fund.

Responsibility 1: Manage the Project

• Share knowledge and expertise by:
• Providing project management and coordination and building relationship with key stakeholders.
• Ensuring concise information gathering and reporting for the Species Survival Fund project.
• Providing and sharing expertise on species survival, whilst coordinating evidence and monitoring of the project.
• Undertaking a wide range of complex, technical and professional tasks in differing situations, with a degree of personal responsibility and autonomy. It is important to be able to work both alone and as a member of the team.
• Adopting environmentally friendly working practices, setting, and maintaining high personal standards of efficiency and customer care and fostering a ‘can do’ culture based on ownership, initiative, teamwork, and exchange of information.  All staff are ambassadors for the organisation both internally and externally and are expected to always act in a professional manner. They are required to abide by organisational rules, policies and procedures as laid down in the staff handbook.

Responsibility 2: Line Management

Provide leadership and support by:

• Providing direct line management to the Species Survival Fund Project Ecologist to ensure best practice and to drive the project forward.
• Managing the workload, performance, and personal development of the Species Survival Fund Project Ecologist.
• Having budgetary responsibility for the project and expenditure.
• Keeping abreast of national and international species recovery programmes and relate these to Somerset.

Responsibility 3: Work with Partners and Volunteers

Provide leadership and training opportunities as an influencer for the Trust by:

• Contributing to discussions, workstreams and providing support to the developing St Brigid’s Chapel and Brides Mound Project.
• Leading on working with other partners to design and implement habitat works across this landholding.
• Enabling the development of volunteering and training opportunities with the Friends of Brides Mound so they are resilient as a community to continue managing this land as part of the nature recovery network at the end of current funded works.
• Working in close collaboration with the communications and fundraising teams to promote the project including the production of articles, blogs and social media posts.

General

• The job holder is required to follow and comply with all policies and procedures of Somerset Wildlife Trust which includes our health and safety and safeguarding procedures, ensuring the personal safety of all staff, volunteers, young people and vulnerable adults involved in the project.
• To carry out other duties relevant to your post as reasonably required by your line manager.
• To reflect the Somerset Wildlife Trust Values all areas of work.
• To work collaboratively with other Wildlife Trusts to share learning and achieve greater impact collectively.
• Somerset Wildlife Trust is committed to creating a more digital culture across the organisation. We aim to become more collaborative, agile and efficient through the use of digital technology.  A basic level of digital skills is expected of all staff with the opportunity to improve these skills with career progression.
• We are a Disability Confident Employer, as such we offer an interview to people with a disability who meet the minimum criteria for the job.

Additional benefits of working for the Somerset Wildlife Trust include:

• 7% employer pension contribution
• Life insurance
• An annual professional institution subscription
• Flexible and agile working
• Wellbeing support – EAP, wellbeing champions
• Diversity networks through RSWT/TWT
• Paid volunteer days
• Continuous Professional Development opportunities
• Minimum 33 days of holiday (25 annual leave + bank holidays)
• Active staff social events

The opportunity to make a real and positive difference to nature, communities and the climate.

Closing date: Sunday 30 June 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

ABOUT THE ROLE

We are hiring an established Deputy Manager looking to progress and utilise their own skills and experience to make meaningful change. The successful candidate will be responsible for leading a cluster of services and teams. Our services support homeless adults with complex and enduring needs. We are looking for a motivated, energetic and dynamic professional who is passionate about providing exceptional support to residents and team members.

You will have overall responsibility of your service and team, aiming to deliver a high quality, trauma informed service to your residents. Your role is to ensure full contract and regulatory compliance whilst being a role model/leader for your team to achieve KPI's and other requirements as per the service needs.

Shift/Working pattern: 37.5 hours a week in service Monday to Friday 9am to 5pm, you may also be required to work outside these hours as per the service requirements and needs. You will also take part in our on call service. You will be based across various services covering the Royal Borough of Kensington and Chelsea (RBKC) area.

ABOUT THE SERVICE

Our services provide 154 units of accommodation to people experiencing homelessness and have complex needs. The services are 24 hour supported accommodation sites. 

ABOUT YOU

We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of a person-centred organisation! 

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

OVERVIEW OF KEY RESPONSIBILITIES

Line Management and Leadership

• Provide high quality support, leadership and line management to staff, offer guidance, support, and advice to the team and support them to perform to the best of their abilities.
• Provide leadership and management throughout the full employee lifecycle.
• Hold regular one to ones and team meetings to support effective teamwork and communication. Facilitate a culture where constructive challenge is welcomed.
• Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.

Service Delivery

• Support the Service Manager with the overall day-to-day operational delivery of your service, working directly with your team, colleagues, residents and participants, as well as other stakeholders to provide a high-quality, holistic service which meets the needs of our residents.
• Support the Service Manager to ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
• Support team to carry out their day to day duties and responsibilities, offer guidance and support as necessary. 
• Work proactively alongside the Service Manager to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct.
• Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment.
• Be part of the operational on-call Rota for providing out-of-hours support across the operations directorate.

Risk Management

• Follow relevant risk assessment and management procedures, share relevant information with others as necessary.
• Ensure all case recording and information is accurately recorded in a timely manner, ensuring confidentiality and GDPR.
• Alongside the Service Manager, champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team.

Property and Housing Management

• Ensure the accommodation in which residents live is clean and maintained to a high standard
• Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
• Ensure a provision of high quality housing management service is provided to residents. 

Financial Management

• Support the Service Manager in managing the service budget and review monthly management accounts: Set budgets and ensure resources are maximised.
• Promote effective cost control mechanisms and other financial activities.
• Maintain financial management within the service.

Other

• Some of what else is included: Contract management and Internal auditing, admin, and general other duties as required. 

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to the JDPS attached for more information.

KEY CRITERIA

What we are looking for:

• Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
• Experience of working with and engaging with diverse groups of people from varying backgrounds
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of Housing Management, including voids and evictions

What we would like, but not essential:

• Previous experience in people management and development
• Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

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Make a difference

This is an exciting opportunity to join our new service supporting Unpaid Carers across Lewisham to improve their health and wellbeing, and access support that meets their needs.

The team works with unpaid Adult Carers, Young Adult Carers and Young Carers, completing statutory and holistic assessments to understand people’s individual circumstances and level of need. You will carry out home visits and community meetings, co-produce support plans, and develop effective relationships with Unpaid Carers, families, and professionals.  

You’ll build on your local knowledge to signpost and facilitate access for Unpaid Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. You will also support the development of escalation plans so that Unpaid Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.

Applicants should have relevant personal or professional experience of working with Unpaid Carers and/or vulnerable adults or children in a social care, health, education or voluntary and community sector. You’ll need a practical understanding of barriers faced by Unpaid Carers, and an awareness of cultural differences and access to services. Experience of working in mental health or dementia services would be an advantage.

You should be an excellent communicator and able to motivate and empower others. This is a full-time role.

Don’t wait. Apply today!

We offer our employees:

• Inclusive values-based environment
• Competitive remuneration package
• Workplace pension scheme
• Generous 31 days annual leave entitlement plus bank holidays
• Opportunities for hybrid working
• Benenden Health Care
• Death in Service Benefit
• Cycle to Work Scheme
• Employee Supported Volunteering scheme
• Development opportunities
• and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Who we are looking for
We are looking for a highly effective person – someone who is passionate about volunteering and looking for an opportunity to work with Islington’s residents and our vibrant and diverse VCFSE sector.

Purpose of the role (and primary function)
We are entering an exciting new phase of development at VAI, and our ambition is to maintain our current volunteering support offer as well as developing new services.

We are seeking a Volunteer Centre Support Officer to:

• Deliver high-quality volunteering brokerage (connect) services to residents and VCFSE organisations.
• Lead on volunteering outreach in the community.
• Provide good practice volunteering support to VCFSE and corporate and public sector organisations.
• Assist with the day to day running of the Volunteer Centre including volunteer management and the continuous development of the service.
• Promote volunteering and assist with marketing of the Volunteer Centre service.

High Trees are seeking a dynamic and creative Voluntary and Community Sector Support Officer to provide tailored development support to local organisations and manage projects relating to sector support. You will be joining us at an exciting time following the formation of a new Research and Development team which is starting to deliver a new capacity building offer to the local VCS sector, including one-to-one mentoring and the production of high-quality resources based on our experience of working with Lambeth communities for over 25 years. We deliver capacity building support both directly and through our partnership work.

This is a hands-on, practical role and the right candidate will have a wide skillset and interest in continually developing skills in order to perform this role. You will be working on a variety of projects which focus on capacity building and VCS infrastructure support. Your day-to-day work will be varied and over the next 12 months we expect this to include tasks such as supporting local VCS organisations on a one-to-one basis to improve their policies and procedures, managing a local grants programme, creating high quality templates and user guides, and running workshops using the resources we have developed such as our Collaboration and Employment Toolkits. We will be developing and refining our offer to the local VCS sector over the coming year and expect this to lead to further new and exciting pieces of work.

To be successful in this role, you will need to be able to draw learning from our work and the work of our partnerships, to distil this learning for the benefit of others and to effectively motivate, coach and support others to develop their practice.

Benefits of working at High Trees

• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual Staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans

The Client Support Worker targets those who need the Foodbank on a repeated basis and offers a package of support to address the complex and often overwhelming challenges and crisis situations they are facing.  You will work with clients to give time, advice, advocacy and emotional support as well as providing personalised support.  This could include assisting them to access help with finances, debt, social isolation and other issues and connect them with other local projects which may be relevant. You will also work closely with the referral agencies who issue Foodbank vouchers.

Principal Duties and responsibilities to include:

•  Client Engagement: Sit down with visitors and engage in conversation with them.  Offer a listening ear and signpost clients, as required, to further support using your knowledge of the local environment. 

• Client Support:  Develop individual plans for clients to assist them through next steps.  Act as an advocate where appropriate, assisting with phone calls, form filling and appointments.  Accompany clients to other projects as required.

•  Administration: Understand and complete the administrative processes for referrals and applying for various grants

• Signposting: Proactively explore the local support offering, build relationships and add useful resources to the signposting folder and disseminate to the centre teams regularly

• Centre Culture:  Work alongside the Centre Coordinators and volunteers to make foodbank visitors feel welcome

• Volunteer Support: Support volunteers in centres to increase their skills and knowledge

 Key attributes and skills

• Positive and proactive: being proactive and outgoing, resourceful and imaginative, encouraging and resilient, with a strong positive attitude.

• Community experience: previous experience of casework and working with people with challenging situations.  An understanding of safeguarding.

• Empathetic and caring: able to listen to and connect with a range of clients and deal with everyone with kindness, care and tact; meeting people where they are.  The ability to work within professional boundaries.

• Passion and commitment: a genuine passion for BBF’s mission and for working hard to help the people we serve in a caring and practical way.

• Relationship management: ability to develop effective relationships with clients and local organisations and comfortable building networks.

• Interpersonal skills and team working: excellent interpersonal skills and the ability to work well in a team.  Able to deescalate challenging situations in a calm manner.

• IT skills: comfortable using and assisting clients with a range of technology – online applications, emails, attachments.

• Support for our Christian ethos and values: either being a practising Christian or demonstrating a strong willingness to support, and act in accordance with, BBF’s Christian ethos and values.

About Us 

Bromley Borough Foodbank (the “Foodbank”, “BBF” or “we”) was founded in 2011 by Christian churches as a foodbank serving those in need in the London Borough of Bromley. We are a member of the Trussell Trust network of over 400 UK foodbanks.

We remain proud of our Christian identity and ethos, but over the years we have grown into a community-based foodbank. We bring together individuals, schools, workplaces and other groups from all faiths and none to help people in our community facing financial hardship to get back on their feet. We also play our part in efforts to end the need for foodbanks in the UK.

Job Title: Domestic Abuse Outreach Officer 

Hours: Full-time (35 hours per week)  

Contract Type: Fixed Term Contract for 12 months 

Salary: £29,460 to £31,460 (FTE) depending on experience 

Application Deadline: Tuesday 2nd July 2024 at 11.00pm 

Interviews: week commencing 8th July 2024 

Location: BCWA locations across Bromley & Croydon boroughs 

Employee benefits we offer: 

- A friendly, flexible and values-led organisation 

- Competitive salary 

- 25 days of annual holiday, plus bank holidays (pro-rata for part-time) 

- Birthdays and Wellbeing Leave 

- Contributory pension scheme (5%) 

- Training to help you perform your role and support your professional development 

- Comprehensive Employee Assistance Programme, counselling and wellbeing support 

- Healthcare cashback scheme 

Who we are: Bromley & Croydon Women’s Aid is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner.  

About the role:  We are seeking to recruit a Domestic Abuse Outreach Officer, who is passionate about working with vulnerable women who have experienced domestic abuse. You will work in both 1:1 and group settings, offering emotional, practical and welfare support.  You will be able to demonstrate a good awareness and understanding of the impact of domestic abuse on women, helping them to access their rights and understand their options.  You will provide information and support on issues such as abuse, counselling, housing, welfare benefits, legal rights and child protection and you will refer women to other agencies where necessary. Experience of working with support groups would be helpful.  You must be able to work on your own initiative and as part of a team.

Location:  BCWA locations across Bromley & Croydon boroughs 

Wellbeing: As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, regular staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support. 

Notifying candidates: We apologise in advance that we will not be able to notify candidates who are not shortlisted. If you haven’t heard from us within two weeks from application deadline, please assume your application has been unsuccessful.

We reserve the right to terminate this recruitment process should we receive a large number of applications. 

Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010. 

Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve. 

BCWA are an Equal Opportunities Employer. 

Reg. Charity No.1068007. 

About MSI

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has over 9,000 team members working in 37 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

The Regional Programme Advisor will contribute to the fulfilment of MSI’s mission by providing support to country programmes, facilitating effective project and grant management, financial and narrative donor reporting and compliance and contributing to the development of strategies to improve capacity and delivery in our programmes. This role requires English fluency.

About You

We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission and a focus on delivering measurable results. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. You must be open-minded, curious, resilient, and solutions-oriented, and committed to promoting equality, and safeguarding the welfare of team members and clients alike.

To perform this role, it is essential that you have the following skills:

• Professional proficiency in written and spoken English.
• Ability to work in a diverse and inclusive environment, respecting and collaborating with all individuals equally, and with a commitment to overcome bias and prejudice.
• Excellent verbal and written communication skills and ability to organise and present information in a compelling way.
• Ability to design, implement and monitor effective project management, including a solid understanding of donor budget management.
• Understanding of, and ability to write and edit donor proposals and reports.
• Ability to design, implement and monitor effective project management
• Ability to work well with others in a team environment and across disciplines and cultures
• Excellent influencing and negotiating skills
• Ability to work proactively, with an enthusiastic, positive and determined mind-set.
• Ability to manage a heavy and fluctuating workload as well as competing priorities and remain calm under pressure.

To perform this role, it is essential that you have the following experience:

• Demonstrated administrative, finance and programme management experience.
• Experience of working in an overseas location, preferably a developing country (desirable)
• Knowledge of donor regulations, policies and procedures.
• A knowledge of reproductive health care (desirable)
• Understanding of, and ability to write and edit donor reports and/or proposals

Formal education/qualification

• Educated to Degree level or equivalent.
• Post-graduate qualification in public health, international development, public management or related field (desirable).
• Professional proficiency in written and spoken English

Personal Attributes:

We seek exceptional individuals who are aligned to MSI’s mission and entrepreneurial mindset. You must be a strong communicator, self-motivated and solutions-seeking, committed to driving social change in an environment that measures sustainable results and impact at an individual and global level. You must be able to work effectively with and across diverse teams and be comfortable with ambiguity. 

For this role, we’re looking for an individual who is:

• Committed to the protection of team members and clients, with a focus on vulnerable groups
• Able to role-model inclusive and culturally sensitive attitudes and behaviours
• Ability to manage a heavy and fluctuating workload. Results orientated
• Demonstrates MSI team member behaviours
• Pro MSI philosophy of social enterprise and cost recovery
• Pro choice

Please go to the vacancy on our website to view the job framework

Location: London Support Office (hybrid working) or where any MSI country programme operates.

Full-time: 35 hours a week, Monday to Friday (for UK based team members).

Contract type: Permanent

Salary: £34,200 - £42,750 per annum for UK based candidates. Discretionary bonus + benefits. For all other locations, the salary will be banded within the national context.

Salary band: BG 7

Closing date: 14th July 2024 (midnight GMT+1). Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply. 

Meeting Minds Clinical Lead

Reports to: Head of Counselling
Direct Reports: None
Location: Bristol Mind Offices and blended remote working
Hours: 21 hours a week
Salary: £18,162 actual (pro-rata from £32,000 per annum) + 6% pension
Contract Type: Permanent

Background and Purpose
Bristol Mind is a local and independent charity working at the heart of our community to offer
equity-based, inclusive and accessible mental health and wellbeing support. We work with over
2,000 service-users and 75 volunteers each year, delivering a range of services including:

• InfoLine telephone information and advice service
• MindLine confidential telephone listening support
• Meeting Minds 121 counselling, with LGBTQIA & Neurodivergence streams
• Community Wellbeing: targeted services for refugees and victims of hate crime

Meeting Minds is a busy low-cost counselling provision and one of a growing element of
Bristol Mind’s services. Our online and face-to-face talking therapy is delivered by both
trainee and qualified counsellors for adults aged 18+ for up to 16 sessions, and includes
Humanistic, Psychodynamic, TA and Gestalt approaches. Our placement counsellors
come from a wide range of training providers such as BCPC, UWE as well as Metanoia
and the Berne Institute. In addition, we have some trainees on Doctorate programmes
in Counselling Psychology in Newport and Bristol. All our counselling staff and
volunteers are fully supported with regular clinical supervision and management, and
feedback from both counsellors and clients is excellent.

Job Description

We are currently restructuring our Meeting Minds team with a view to developing our
service offer, including applying for BACP accreditation. With this in mind, we are
seeking a Clinical Lead, responsible for delivering both clinical assessments and clinical
supervision, and for ensuring our service continues to adhere to the BACP ethical
framework. This vital role will suit you if you are an experienced, accredited BACP
counsellor and clinical supervisor with a passion for equity-based counselling and a keen
eye for managing risk. You will be part of a small and friendly team, working closely with
our Head of Counselling to ensure our service meets the needs of our local community
and is of the highest quality.

Specific Duties and Responsibilities

• Undertake approximately 10- 12 client assessments per week, over the phone or Teams.
• Undertake approximately 6 clinical supervision sessions per week, both online/ inperson.
• Attend Triage meetings with Head of Counselling min twice a week.
• Oversee allocations process with Counsellors and Clinical Administrator.
• Identify and raise and support on safeguarding concerns across the team.
• Assist Head of Counselling in recruitment process and interviews of new trainee counsellors.
• Ensure organisational policies and procedures are being followed.
• Be prepared to provide team administrative/ leadership cover during annual leave.
• Attend regular management supervision, fortnightly Meeting Minds team meeting and monthly online staff meeting.

Overall running of Bristol Mind

• Ensure that the views of all staff, volunteers and service users are valued and shared.
• Assist in the development of other services which support people’s mental health & wellbeing.
• Carry out work in accordance with Bristol Mind’s policies and procedures, current legislation, and quality standards.
• Ensure that the organisation is presented in a professional manner to its beneficiaries, members and stakeholders.
• Take responsibility for your own safety and that of colleagues and visitors in the workplace.
• Contribute to events and activities that raise the profile of Bristol Mind as a whole.
• Undertake other tasks which may not be included in this job description, but which fall within the scope of this post.

Person Specification

Qualifications / Education: Essential

1. Qualification in Counselling with 5 yrs post-qualifying experience
2. Qualification in Clinical Supervision with 1 yrs post-qualifying experience.
3. BACP accreditation.

Knowledge & Experience: Essential

4. Min of 2 years exp. undertaking clinical assessments.
5. Experience of working with safeguarding and risk, including complex cases beyond mild-moderate need.
6. Experience of working collaboratively within a busy team.

Skills & Ability: Essential

7. Excellent counselling/ assessment skills including sensitivity, compassion and strong professional boundaries.
8. Holistic, integrative approach to clinical supervision, recognising the organisational setting and challenges.
9. Excellent communication skills, in person, by phone and by email.
10. Competent IT skills, including the use of Microsoft Office, Outlook and Teams.

Personal Attributes: Essential

11. Open, relational, and non-defensive approach to work.
12. Commitment to the rights and selfdetermination of all people.
13. Commitment to equity, diversity, and inclusion with a passion for anti-discriminatory and anti-racist practice.

Qualifications / Education: Desirable

Work experience with diverse clients within the VCSE Mental Health sector.

Knowledge & Experience: Desirable

Experience of upholding and advising on best practice / quality standards.
Experience of supervising trainee counsellors on placement.

To apply
Bristol Mind is committed to developing our workforce in line with equitable principles. We encourage applications from people
with lived experience of mental health issues and from people from minoritised groups who are under-represented within our
services. This includes people who identify as from a Global Majority, refugee or migrant, neurodivergent or LGBTQIA group,
or who have faced discrimination based on any protected characteristic.

Please read the job description and person specification carefully. Fill in the application form by answering each point on the
person specification form, using examples from paid or voluntary experience.

Deadline for applications is 5.30pm 28th June 2024

Interviews will take place in early July 2024

Start date September 2024 or sooner is available.

Thank you for applying to Bristol Mind.