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Job title: Services Manager (Maternity Cover)
Salary: £44,558 – £45,895
Hours: Full-time 37.5 hours per week (part time or flexible working options considered)
Location: Home-based ideally Wales or Midlands area, but any location will be considered, with travel around England and Wales
Contract: Fixed term – 9 months from December 2026
Are you an experienced employability service manager who would be able to confidently step into a 9-month maternity cover position and oversee a team of up to eight passionate and person-centred Employment Consultants, helping them deliver personalised, high-quality support to veterans and their families? You will also have the opportunity to contribute to our services development and continual improvement programme.
At The Poppy Factory, we believe that everyone who has served our country deserves the opportunity to build a fulfilling life beyond the armed forces. For over a century, we have stood alongside veterans and their families, evolving our services to support veterans and adult family members to overcome barriers to employment and transform their lives.
What we're looking for
Why should you apply?
For further information, including the full job description for the role, please refer to the candidate pack.
Due to the travel requirements of the role and the region covered, it is essential that the post holder is able to meet these requirements through their own transport arrangements.
How to apply
To apply for this position please click "Apply for this job" to submit your CV and a covering letter outlining how you meet the essential criteria in the person specification. Please address your covering letter to Debbie Boughtflower, Director of Operations.
Top tip: we don't recommend using AI to generate your covering letter (we've seen a lot of covering letters and we promise, we can tell!) - we want to know what makes YOU a good fit for the role, and AI covering letters can't capture your personality, values and qualities, or what makes your specific combination of skills and experience an ideal candidate.
The closing date for applications will be 23 September 2026. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.
Online interviews will be held on 1 or 2 October 2026, with potential second interviews on 12 October 2026 in person @ The Poppy Factory in Richmond, London.
To arrange an informal conversation about the role, please contact Kirsty Gronow
No agencies please.
The successful candidates will be subject to an enhanced DBS check.
The Poppy Factory supports veterans with health conditions and their families into employment, helping them overcome any barriers.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Want to work in a fast-paced environment with opportunities to learn advice skills? Are you a proactive person interested in making a real difference to Disabled people?
About the role
RAID has 4 main advice areas: Information Navigation, Benefits Advice, Energy Advice and Money Advice. The Cost of Living Crisis has disproportionally impacted Disabled people, who are more likely to face higher living costs, barriers to employment and reduced financial resilience, making it harder to cope with rising household expenses. Many of the people we see are in challenging situations; struggling with debt, experiencing food and fuel poverty, facing homeless and dealing with loneliness and isolation. The work can be emotionally challenging.
As well as our advice work we administer a number of grants on behalf of local grant giving charities and the local authority and you will play a key role in helping us to process grants in a timely and efficient way as well as supporting with advice enquiries.
Our teams are busier than ever and this role will play a vital part in supporting the team with administration tasks including; processing grants and gathering client evidence, taking client enquiries from the phone, website and email and uploading them to our database, scanning and photocopying.
You will spend your time working directly with clients with a range of physical, sensory and mental health impairments to help them to fill in grant allocation forms and other forms and helping people to know their rights. You will also support our advice teams administratively; arranging appointments, sending emails and letters and uploading information to our database
You will receive training in a range of advice areas (housing, health and social care, benefits, transport and travel) as well as other relevant topics such as various mental health conditions, managing challenging behaviour, professional boundaries, and case management. You will be supported by a friendly team of experienced advisers who will have the opportunity to shadow and you will also have access to a range of external training and development opportunities.
You will need to have clear written and oral communication skills as you will need to make phone calls and write emails and letters to clients as well as providing progress updates to the team.
You will work closely with our experienced advice team and we can offer opportunities for training and development in a range of areas including social care, housing and benefits to support you on your journey to becoming and advisor.
About you
To be successful in this role you will have solid administration and organisational skills, a high degree of accuracy and attention to detail, and a level of emotional resilience that enables you to support people in challenging circumstances, while protecting your own wellbeing. You will have strong communication skills across all levels and will be a real team player with a genuine interest in supporting Disabled people.
An interest in developing advice skills in essential and experience or a background in advice and information will be an advantage.
You will have excellent communication and IT skills, administrative skills and be fully competent on Microsoft applications. You will have the ability to work independently as well as part of a team.
The ideal candidate will be passionate about social justice and the empowerment of Disabled people and excited to learn valuable skills on the job.
Disabled Candidates
We are an equal opportunities employer and particularly welcome applications from Disabled candidates. We have been awarded the Disability Confident Employer quality mark, meaning any Disabled candidates that meet the minimum criteria will be invited for interview. Please advise if have a disability or long-term health condition that you would like considering when you apply.
To apply for this role, please send your CV and a covering letter of up to 2 sides of A4 stating how you meet the Essential and Desirable criteria in Experience and Knowledge section of the Job description. Please apply via the Charities Job website.
We will not consider applicants that do include a cover letter. We are receiving an increasing number of cover letters written by AI that are exact replicas and these will be not be considered as suitable cover letters. Please ensure you tailor your cover letter to the Job Description and your experience.
RAID will empower disabled people to achieve greater independence and choice by providing a range of services and support.



The client requests no contact from agencies or media sales.
About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.
About the role
The post-holder will provide independent advocacy in various settings, including in the community, people’s homes, and hospital settings including mental health wards. You’ll raise awareness of advocacy, including for people from minority ethnic communities. You’ll work as part of a team of independent advocates, reporting to the Advocacy Service Manager.
You will work as part of the Westminster and RBKC advocacy team. You may also need to carry out your role in other London boroughs.
Under the Health and Social Care Act 2008, the post holder will be required to visit CQC registered care homes and would be subject to government requirements.
Key responsibilities
General responsibilities
Person specification
We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.
Essential qualities and attributes:
Desirable knowledge, experience and qualifications:
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer.
We help people speak up and make decisions about their health, wellbeing and social care.



The client requests no contact from agencies or media sales.
Are you passionate about helping Disabled people live independently? Do you enjoy solving problems, building relationships and providing practical advice that makes a real difference?
At Equal Lives, we're looking for an Independent Living Adviser to join our Suffolk Independent Living Service. This rewarding role supports people who use Direct Payments and personal budgets to arrange and manage their own care and support, giving them greater choice, control and independence.
You'll provide information, advice and guidance on a range of topics including Direct Payments, support planning, recruiting and employing Personal Assistants, and managing support arrangements. You'll work closely with individuals, families, professionals and community organisations to help people achieve positive outcomes and live independently.
We're looking for someone who:
Is passionate about equality, empowerment and the Social Model of Disability.
Has excellent communication and relationship-building skills.
Can manage a varied workload and respond to enquiries in a professional and person-centred way.
Has experience or knowledge of HR, recruitment, employment practices or supporting people to employ staff.
Is confident using IT systems, including Microsoft Office applications.
Can work independently whilst contributing positively to a wider team.
Has a full, clean driving licence and is willing to travel across Suffolk.
Knowledge of Direct Payments, personal budgets or independent living services would be beneficial, but training will be provided on our specific services.
Why work for Equal Lives?
Equal Lives is a user-led disability rights organisation working across Norfolk and Suffolk. We are passionate about removing disabling barriers, promoting independent living and ensuring Disabled people have choice, control and equal opportunities.
This is an opportunity to build meaningful relationships, support people to take control of their lives, and be part of a team committed to making a lasting difference in our communities.
Salary: £25,877.80 rising to £26,357.15 per annum after 6 month probation period
Contract Type: Permanent, Full time
Hours and working pattern: 08:30 to 16:30, Monday to Friday
Location: Office based during probation with possibility of hybrid working after this.
Office location: IP City Centre, Bath Street, Ipswich, IP2 8SD
Some travel is required for visiting service users in their homes or other locations, so a full and clean driving license is required.
Key Dates
Closing date: 2nd September 2026 (midday)
Shortlisting: 3rd September 2026
Interviews: 16th September 2026 at IP City Centre, Ipswich
We strive to remove disabling barriers, empowering Disabled people to have choice and control in their lives.
The client requests no contact from agencies or media sales.
We have an exciting opportunity to join our Family Support Team. This role will suit someone with experience supporting parents and carers of ADHD and autistic children and young people, who is highly organised and shares our passion for making a difference.
About the Role
In this role, you will join the CAAS Family Support Team as we work to educate, empower and improve quality of life for neurodivergent individuals, their families, and the communities they live in.
We work in a variety of settings, so a flexible approach is essential.
Some evening or weekend work may be required depending on scheduled sessions
Who We Are Looking For
About Us:
The Centre for ADHD and Autism Support (CAAS) is a registered charity (Charity Registration Number: 1193799) and we provide information, training, support groups and practical help to residents of North-West London. Our support services encompass education, benefits, parenting and care advice with signposting to other agencies if appropriate.
Remuneration Package & Contract Details
Annual FTE salary: up to £33,000 (pro-rata for part time), depending on experience
Contract Type: 12 month fixed term contract (potential to extend)
Working Weeks Per Annum: 52 weeks
Working Hours Per Week: 35
Working Days: Mon-Fri, some weekend and evening work will be required.
Annual Leave Entitlement: 33 days, including UK bank holidays, plus your birthday off each year
If you’re looking for a supportive, inclusive workplace with an excellent reputation for family‑centred practice, we’d be delighted to receive your application, along with a short covering note.
Safeguarding Statement:
The Centre for ADHD and Autism Support is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, workers and volunteers to share this commitment. The successful candidate will be required to provide two satisfactory references, undertake pre-employment checks and have a cleared Enhanced Disclosure & Barring check.
Please note
If you haven’t heard from us within two weeks of the closing date, please assume that you have not been shortlisted for interview. Due to the volume of applications we receive, we are unfortunately unable to respond to everyone individually.
Thank you for considering a role with us – we genuinely value your interest and hope you will consider applying for future opportunities.
Our mission is to support, educate and empower individuals diagnosed with ADHD or who are autistic, their families and the community around them.
The client requests no contact from agencies or media sales.
Helpline Adviser
£25,563.66 per year
Leeds LS1 5SH / Remote Worker
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
Our Services team based in Leeds has an opening for a Helpline Adviser.
Location: This role requires weekly attendance at Scope Leeds office (3 Brewery Wharf, Leeds, LS10 1JF) with the remaining days worked remotely.
The working pattern for this role will be agreed and will be varied over shift patterns between 9am to 6pm Monday to Friday and to include some Saturday working 10am to 6pm.
The role
We are looking for a self-starter with the ability to prioritise their own workload whilst advising Scope’s helpline customers. To provide support to helpline customers, supporters and donors and Scope enquiry customers.
In this role, you will:
· Provide consistent high-quality responses to enquiries received at Scope’s Helpline via telephone, email, live chat, our online community, and social networking channels, within set turnaround times.
· Ensure that customers feel valued and are provided with information that is tailored to meet individual need, is accurate, up to date and accessible to them.
· Provide excellent customer service with a friendly and empathetic manner.
· Continually update your knowledge around disability issues and to share learning across the team, to offer an expert service to Scope’s customers.
· Identify the correct person/department and efficiently transfer calls internally when customers ring with general enquiries.
· Ensure that details of all enquiries are logged accurately on the customer database in a timely manner and that quality data and information is maintained.
· Work within Scope’s policies relating to customer confidentiality and data protection.
· Follow Scope’s policy and process around safeguarding and to make decisions regarding relevant customers as appropriate.
· Promote Scope and its values around equality, inclusion and the social model of disability and to present a positive image of the organisation in all aspects of work.
· Contribute to team meetings and discussions and to proactively contribute to the continued improvement of the service.
About you
To be successful in this role, you will have:
· Demonstrable experience of providing advice and information.
· Experience of working in a contact centre environment with a friendly and empathetic manner.
· Excellent customer service skills and be able to communicate correctly to all of Scope’s internal and external customers.
· Drive and enthusiasm to the role and be able to demonstrate that you care passionately about improving the lives of disabled people.
Please give examples in your application to show how you have these skills.
We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.
Additional information
You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.
Anonymised applications
We use an anonymised application process to support our commitment to equality, diversity and inclusion.
All applicants must submit an anonymised CV and complete a short online application form.
Our values
Pioneering, Courageous, Connected, Open, Fair.
We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.
Disability confident scheme
We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.
Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.
To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.
If you need any adjustments or support during the recruitment process, please email us via our website.
You can also find more information about requesting adjustments for interviews on our website.
Important to know:
You must meet all the essential requirements in the job description.
If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.
Equality, Diversity and Inclusion (EDI)
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 27 days holiday plus bank holidays
· Flexible, hybrid and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks across disability, race and LGBTQ+
· Discounted gym membership, cycle to work scheme and much more.
How to apply
Please visit our website via the link and apply online.
Closing date for applications: Closing date for applications: 4th September 2026
Please note that successful candidates will be subject to an enhanced DBS check.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a full time Receptionist to work at our Day Centre - this is a new and exciting role suiting applicants who are both well organised and enjoy interacting with people.
Who should apply?
This role would be suitable for someone:
Previous administrative and reception experience may be beneficial, but the role will include a comprehensive induction and full training will be provided.
Context
Age UK Wandsworth manages the Gwynneth Morgan Day Centre, delivering flexible support to older people, adults with disabilities, and adults with dementia. Clients come to the Day Centre to participate in stimulating activities of their choice.
This is a unique opportunity for someone with great energy, efficiency and enthusiasm to work closely with our experienced Day Centre Team to manage and further develop “a day centre with a difference” in Wandsworth.
Our mission is to help older people to age well in Wandsworth.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you make a difference for Carers in Wandsworth?
We are currently offering a rewarding opportunity for a motivated and proactive individual to join our friendly and dynamic team and organisation.
Our Charity:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caringroles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate,often helping Carers through difficulttimes.
Benefits of working for Wandsworth Carers’ Centre:
The role:
This role involves one-to-one support for unpaid Carers who support people with various support needs including physical health needs and substance misuse needs.
Skills and experience:
The successful applicant will have outstanding organisational and communication skills, be confident at supporting people on a one-to-one basis, including providing information and advice, listening support and advocacy. They will be able to manage conflicting demands with tight deadlines, be a key team player and committed to working with Carers and volunteers.
They will have excellent IT skills and be able to adapt to providing services both face to face and via virtual platforms, whilst maintaining a consistent service for Carers.
Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.
Our mission is to improve the quality of life for Carers and people affected by caring responsibilities.


The client requests no contact from agencies or media sales.
Advice Team Leader
Hours: Full-time 34.5 hours per week over 5 days
(this post may require some evening work for which flex is given)
Location: Hybrid working: minimum 40% of working time in the office in Yeadon.
(Mondays and Thursdays are mandatory office days, additional office days may be required to meet service needs)
Salary: £36,562.60 starting salary with pay progression opportunities
Contract: Permanent
DBS: An enhanced check will be required for this role
About us
At Epilepsy Action we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy.
As we achieve the goals in our 2024 - 2030 strategy we are excited to welcome you to our passionate, supportive and committed team.
We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.
If you are interested in building a career you can be proud of in an inclusive and ambitious organisation we might have the role for you!
About the role
We have a range of services covering the length and breadth of the UK, delivered with by our dedicated staff and volunteers. You’ll be stepping into the role of team leader becoming the driving force behind the day-to-day delivery of our award winning UK-wide helpline providing tailored support to people living with epilepsy!
The team provide support on a range of topics, from medication and wellbeing, driving to education/employment. They support people living with epilepsy themselves as well as parents and carers and they do that via multiple channels. You'll be at the forefront of touching lives and making a difference.
As part of our dynamic services department, your mission will be to:
At Epilepsy Action we recognise the power of collaboration and teamwork, so our team members with hybrid contracts are required to work a minimum of 40% of their time at our office in Yeadon, Leeds. On average this is 2 days a week on Mondays and Thursdays, for full-time employees.
Because regular face-to-face collaboration is an important part of this role, applicants should be based within a reasonable commuting distance of our Yeadon office and be able to attend the office as required.
The expectation to collaborate in person is driven in part by your role and the activities you need to do, which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy.
About you?
We're seeking an exceptional individual who thrives on building relationships, including over the phone and online. A brilliant communicator, with a passion for supporting staff and volunteers. Someone who tackles challenges head-on with excellent problem-solving and decision-making skills.
As a crucial member of our team, flexibility is key. A skilled collaborator, who can embrace occasional evening work with enthusiasm.
What are we looking for in our ideal candidate?
Experience of managing person-centred services is a huge plus. Your interpersonal skills are second to none, you are able to work brilliantly with individuals from all walks of life. Managing staff and volunteers is where you shine, and you thrive in a fast-paced environment where adaptability is the name of the game.
Above all, you exude professionalism in everything you do. Your integrity, conscientiousness, self-motivation, and reliability set you apart as a true asset to our team.
If you're ready to take on a role where every day brings new challenges and opportunities to make a meaningful difference, join us on this rewarding journey!
Interested?
If you are interested in what you have read so far you can either submit your application via our online portal or alternatively if you still have some questions before applying visit the website for more details.
Closing Date: 14th September 2026 @ 9am
Informal Chat: Week commencing 21st September 2026
Interviews: Week commencing 5th October 2026
If you want to find out more about what it is like to work with us visit our jobs page and review our FAQs.
If you have a disability or long term health condition and feel that you would benefit from a reasonable adjustment as part of the process, please contact the team.
We reserve the right to close this vacancy early if we receive a high volume of applications therefore early applications are advised.
Adviser – Communities
Part time (28 hours a week)
£25,039.20 a year (£31,299 a year full time equivalent)
Leeds LS10 1JF
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
Engage your community – Join Us as an Adviser- Communities
Make a Lasting Difference for Disabled People in Your Region
· Are you passionate about making a real difference at the grassroots level?
· Do you want to help drive social change and champion disability rights in your local area?
· Can you bring together people, partnerships, and ideas to create lasting impact?
· Are you ready to support events, campaigns, and conversations that tackle inequality head-on?
· Do you have the energy and skills to mobilise communities?
If this sounds like you, join us as our Community Adviser and help turn passion into power.
Permanent, Part time (28 hours a week)
Location: This role will be based at Leeds Scope Community Hub, 3 Brewery Wharf, Dock Street, LS10 1JF.
Closing date for applications: 11:59pm GMT, Tuesday September 1st 2026.
Our Services team based in Leeds has an opening for a Helpline Adviser.
What we are looking for:
· An enthusiastic and bold presence in our local hub and the community.
· You will deliver direct support and spark change on the ground.
· You can support the creation and running of impactful local events and campaigns.
· You are a brilliant communicator who can build excitement both on social media and in the office.
· You can bring people together from across the region to champion Scope’s mission.
· You can inspire others and make things happen.
· You have a digital know-how and a proactive, ‘let’s go’ mindset.
· You have a genuine fire for justice and for advancing disability rights.
· You show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
This is your opportunity to support driving real change community by community.
Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.
We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.
Additional information
You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.
Anonymised applications
We use an anonymised application process to support our commitment to equality, diversity and inclusion.
All applicants must submit an anonymised CV and complete a short online application form.
Our values
Pioneering, Courageous, Connected, Open, Fair.
We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.
Disability confident scheme
We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.
Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.
To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.
If you need any adjustments or support during the recruitment process, please email us via our website.
You can also find more information about requesting adjustments for interviews on our website.
Important to know:
You must meet all the essential requirements in the job description.
If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.
Equality, Diversity and Inclusion (EDI)
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 27 days holiday plus bank holidays
· Flexible, hybrid and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks across disability, race and LGBTQ+
· Discounted gym membership, cycle to work scheme and much more.
How to apply
Please visit our website via the link and apply online.
Closing date for applications: 1st September 2026.
Job Title: Fundraising & Database Administrator
Department: Fundraising and Development
Reports to: Data & Insights Manager
Location: Hybrid including working in Lingfield, Surrey
Salary: Up to £14,681.27per annum based on 21 hours per week (FTE - £25,867 per annum)
Hours: 21 hours per week (can be worked over 3 – 5 days)
Contract: Permanent, all year round
Closing Date: 7th September 2026
Young Epilepsy and St. Piers is committed to safeguarding and protecting our children and young people and promotes the welfare of all learners.
As part of our safer recruitment process and in line with Keeping Children Safe in Education 2022, online searches will form part of this process.
An Enhanced Disclosure with relevant Barring Service checks and full referencing will be required before employment can commence.
Your Role
Are you passionate about fundraising, data and improving the lives of children and young people with epilepsy? Join the fundraising team at Young Epilepsy and take on an important role delivering outstanding supporter experience and ensuring the accuracy of financial and supporter data.
This role is central to deepening supporter relationships, inspiring long-term loyalty, and helping to grow sustainable income for Young Epilepsy. Acting as a key point of contact for supporters, the postholder will build positive and memorable relationships through personalised stewardship, excellent customer service, and engaging communications that demonstrate the impact of supporters' generosity.
A key responsibility of the role is ensuring the accuracy, integrity, and effective use of supporter and financial data. You will maintain high-quality records, support the ongoing development of our CRM (Beacon), and contribute to accurate reporting and analysis.
Our supporters play a vital role in enabling us to deliver life-changing services and support for children and young people with epilepsy. We aspire to be the charity of choice for donors, creating relevant, meaningful, and rewarding experiences that make every interaction count and encourage lasting support.
The role will:
• Engage and steward supporters by inspiring them around their giving, maximising their fundraising, and ensuring their donor journey is tailored, relevant and exciting.
• Maintain high-quality financial and supporter data, ensuring accuracy, integrity, and compliance while supporting robust reporting, analysis, and insight generation
• Ensure the timely and accurate processing of donations, while acting as a first point of contact for supporters and delivering excellent customer service.
• Ensure the smooth running of the CRM (Beacon) and support its development.
• Implement engaging supporter focused communications that inspire and delight.
• Undertake a range of administrative and support functions to ensure the effective running of the Fundraising and Data teams.
This is a varied role with lots of potential for growth and development.
What we need from you
- A positive, warm and pro-active approach to your work and other people.
- Passionate about supporter experience and improving the lives of children and young people with epilepsy.
- Excellent attention to detail and accuracy when working with supporter and financial information.
- A willingness to continually learn and upskill.
- Experience of supporter or customer care with a proven track record in excellent customer relationships.
- Comfortable working with numbers and processing payments, donations, and invoices.
- Experience using databases or CRM systems to maintain and update records.
- Strong communication skills and the ability to work well with different teams.
- Ability to follow processes and handle confidential information appropriately.
- Experience of working in an administration role.
Your benefits
We are accessible by bus, by train via the East Grinstead branch of the Oxted Line and by car
About us
Epilepsy can be one of the most frightening and isolating conditions a child can experience. The loss of any sense of safety, trapped in an unpredictable world, not knowing when their next seizure will happen, where it will happen, who will be there and if they will be hurt.
Living in this unpredictable world takes its toll on a child’s physical and mental health, as well as impacting their education and social life. It can limit opportunities for the rest of their life.
Children with epilepsy have a right to be heard. We are here for them.
Together we can create a society where children and young people with epilepsy have a voice and can live happy, fulfilled lives. Through research that improves diagnosis and treatments, campaigning for children’s rights, and providing innovative tools, information, and practical support for living day-to-day life.
Together we create possible.
No agencies please
Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).
If you do not hear anything within two weeks of the closing date, please assume you have been unsuccessful.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).
The client requests no contact from agencies or media sales.
Head of Research and Engagement
Salary: £34,032 pro rata for 21 hours per week (£56,720 FTE)
Letchworth Garden City/ home working (hybrid)
Part time (21 hours a week)
Permanent
Flexible working considered
Lead research, insight and engagement that helps shape better MS care. If you are an experienced neurology or MS healthcare professional with strong leadership, research and stakeholder skills, this is an opportunity to turn evidence and lived experience into action for people affected by MS.
Join our friendly team
We are looking for someone who can bring people together around evidence, insight and improvement. You will be confident working with health professionals, researchers and external partners, and able to translate findings into clear, practical outputs that support better services and care. You will bring strong communication, project management and analytical skills, with the ability to lead a small portfolio and build trusted relationships across the MS community.
Our charity
The MS Trust is a UK charity which is here to help everyone make sense of MS. We are here for everyone affected by MS, from the moment of diagnosis and throughout their journey. We're here today, tomorrow and every day after that.
The role
Head of Research and Engagement: This is a senior and varied role where you will lead and oversee our research grants, MS service mapping, supported research and Helpline. Working closely with the Director of Services, you will set priorities, manage key roles, develop stakeholder relationships and make sure our research and mapping findings are shared clearly, accurately and accessibly. You will help strengthen our engagement with the NHS, professional bodies and partners, ensuring our work is rooted in real experience and has practical impact for people with MS.
What we can offer
· 28 days annual leave per year plus bank holidays, which increases with length of service to 30 days.
· Company pension with enhanced employer contribution. Salary Sacrifice scheme available.
· Death in Service benefit.
· Enhanced maternity, paternity and adoption pay.
· Sick pay.
· Hybrid working.
· Employee assistance Programme
· Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge.
· Learning and development policy to develop all staff.
· Cycle to work scheme, Volunteering day and Season ticket loans.
To find out more and apply
Please visit our website to download a job pack and application form (CVs will not be considered).
As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.
Closing date: 7th September 2026 at 9.00am
First Interviews: 21st September 2026
We exist to give everyone living with MS the knowledge and confidence they need to feel more in control of their MS today and every day.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for a Disabled person with strong HR and service management experience to support our high quality Information and Advice and Speaking Up (casework) Services rooted in the Social Model of Disability, Disability Justice, Equity and Human Rights. This role sits within our Senior Leadership Team and is central to the smooth running and growth of our organisation.
We are looking for an individual with a deep commitment to Disabled people’s rights and passion for leading change. The successful candidate will lead, motivate and support a diverse team of passionate caseworkers, manage impactful services, lead on HR, deputise around safeguarding and develop and maintain key relationships with partners and funders, and more.
What do we mean when we say ‘Disabled’? - We use the term ‘Disabled people’ to mean all people living with an impairment or health condition. This includes:
We recognise and respect that some of the people mentioned above do not think of themselves as Disabled but we believe the groups above can face disabling barriers in society.
Please provide your CV and a document (written or visual), voice note, video, BSL video or piece of art, telling us:
1. Why you want the Service Manager role.
2. What skills, knowledge and experience you have that makes you a good fit for the Service Manager role.
Please get in touch if you have any questions or would like an informal discussion about the role.
Please also get in touch if you need support to apply, adjustments, or any of the materials in a different format.
Disabled people in Merton face marginalisation and disadvantage. We navigate barriers and work to create a borough that is truly inclusive.
The client requests no contact from agencies or media sales.
Are you interested in improving the lives of people with a learning disability? Can you turn complex ideas into evidence-based policy? Are you a skilled communicator able to influence decision-makers? If so, we would love to hear from you!
We are currently looking for a Policy Specialist to join Mencap. This position sits within the Policy and Public Affairs teams of Mencap’s Campaigns, Advocacy and Activism Directorate (CAA). You will work closely with our influencing, information and advice, campaigning, and research work, as well as sector partners.
This is an exciting new role to deliver policy change and enhance the rights of people with a learning disability. At a key time to influence health reform, we are seeking a policy specialist to shape policy work that reflects the needs and experiences of people with a learning disability and their families. Working within the policy team, you will be responsible for developing evidence-based policy work and influencing decision-makers.
This is a 4-day a week position (30 hours per week). We are flexible with your work location, but there may be some occasional travel needed to our London office or Westminster.
You will:
You will bring to this role:
If you're passionate about driving meaningful change for people with a learning disability and you're ready to use your policy expertise to make a real impact, please apply now with an up-to-date CV. Applications close on Tuesday 1st September, 2026. Interviews are scheduled to take place via Microsoft Teams during the week commencing 7th September 2026.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Help children and young people recover from sexual abuse.
Respond is looking for a compassionate and skilled Specialist Child and Young Person Advocate to join an innovative partnership delivering a new Child Sexual Abuse Support Hub.
Working alongside SurvivorsUK and other specialist organisations, you will provide trauma-informed advocacy and emotional support to boys, girls and non-binary children and young people who have experienced sexual abuse.
This is an exciting opportunity to be part of a collaborative service that places children and young people at the centre of support, helping them understand their options, improve their safety and access the specialist services they need.
About the role
You will:
Hold a caseload of children and young people requiring specialist advocacy and support.
Provide practical and emotional support tailored to individual needs.
Support children and young people to access health, education, social care, therapeutic and criminal justice services where appropriate.
Work collaboratively with families, carers and professionals while ensuring the wishes and rights of the young person remain central.
Contribute to safeguarding, risk management and multidisciplinary working across the partnership.
Help improve access to services for children and young people who experience additional barriers, including disabled children and young people and those from under-represented communities.
Please note this is not a court advocacy or Independent Sexual Violence Adviser (ISVA) role. Where ongoing ISVA or court support is required, you will work closely with partner organisations to ensure children and young people receive the right support at the right time.
About you
We're looking for someone who has:
Experience supporting children and young people affected by trauma, abuse or exploitation.
A strong understanding of safeguarding and trauma-informed practice.
Experience working collaboratively across agencies.
Excellent communication and relationship-building skills.
A commitment to equality, inclusion and anti-discriminatory practice.
Experience supporting autistic children and young people, those with learning disabilities, or additional needs would be highly valued.
Why Respond?
For over 30 years, Respond has been a national leader in supporting autistic people and people with learning disabilities who have experienced abuse, violence and trauma. We are committed to delivering accessible, inclusive and person-centred services that enable people to recover, heal and thrive.
Joining Respond means becoming part of a supportive team that values collaboration, reflective practice and continuous learning while making a genuine difference to the lives of children and young people.
We welcome applications from everyone
We are committed to building a diverse workforce and particularly welcome applications from people with lived experience and those from communities that are under-represented in our workforce.
Respond is committed to safeguarding and promoting the welfare of children, young people and adults at risk. The successful applicant will be subject to an Enhanced DBS check.
Please ensure that you apply with a cover letter, any applications without a cover letter may not be considered for shortlisting.
The client requests no contact from agencies or media sales.