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As a Wheelchair Skills Training Coordinator, you will work directly with young people and their families, schools, colleagues, partners etc to deliver accredited training across the UK
Whizz Kidz: the facts
Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs.
Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.
We’re here to change that.
As the UK’s leading charity for young wheelchair users (9 months -25 years old), we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society.
And we won’t stop until they are mobile, enabled and included.
Our vision
A society in which every young wheelchair user is mobile, enabled and included.
Our values
We are young people focused, ambitious, collaborative and inclusive.
Job summary
This role will predominantly support the Service Delivery Managers and Support Officer across the UK in the effective planning and delivery of wheelchair skills training to meet the strategic objectives. The postholder will be required to work directly with young people and their families, schools, colleagues, partner organisations and professionals, delivering accredited training across the UK.
The person
You will be part of the Young People’s Services Team who provide a range of services and activities for young wheelchair users and their families. You will have a friendly and professional approach to working with families and professionals and be highly organised to manage planning, delivery and relevant paperwork for all wheelchair skills services.
Key accountabilities
The post holder will also
The above list is not exclusive or exhaustive and the post holder will be required to undertake such duties as may reasonably be expected within the scope and job rank of the post.
Please note: This post is subject to an Enhanced level DBS Disclosure, which will be sought prior to the confirmation of a job offer.
Person specification
Skills and knowledge
Experience
Personal qualities
Weekend working, travel, irregular hours and overnight stays will be required. The ability to drive and have access to a car is therefore necessary.
A few perks
The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!
Annual leave
25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).
Christmas closure
In addition to annual leave, employees get three days of paid Christmas leave.
Pension
Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.
Simply health
Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.
Season ticket loan
An interest free loan of up to £5,000 following the successful completion of the Probationary Period.
To apply please visit our website via the Apply Button.
We are committed to achieving equal opportunities in employment. Please let us know whether you require any reasonable adjustments for application or interview.
We create opportunities for young wheelchair users to get the equipment, skills, and confidence to go further.
In the last four years we have tripled our turnover, moved from delivery at one site to having thirteen outreaches and have doubled the number of clients we are seeing. We are now looking for an enthusiastic, full time Welfare Benefits Worker to build up a much needed Welfare Rights Unit. We have a small unit of volunteers who support clients with appeals, and our next stage is to build a volunteer based form filling service. Whilst holding a small caseload of your own, it is the development of this service that would be your principal task.
To be successful you will need to be a qualified Citizens Advice Adviser, preferably with experience of delivering Benefits casework, and to be able to develop and lead volunteers. If the longer term Welfare Rights Unit project interests you but this post would not be an option for you as it stands, we would also welcome a conversation.
Our service operates to very high standards, but we also work hard to make it an enjoyable and supportive work environment.
If this sounds like a team you would fit into please e-mail your updated CV and a covering letter to Chris Roberts, Chief Executive using the e-mail title “Benefits vacancy”.
Applications close at Midnight on Sunday 2nd August. Provisionally interviews are planned for Thursday 13th August.
Due to the potential number of applicants we are sorry but we will not be able to enter into correspondence or discussion with unsuccessful candidates.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are expanding our team of IPS Employment Advisors in our IPS service in the London Borough of Enfield. You will be based in one of NHS mental health treatment teams in Enfield Town and Edmonton areas. We have a full time (35 hours pw) and part time (17.5 hours pw) position available as we are growing our team. This IPS service at Working Well Trust has been awarded the IPS Grow quality mark and adheres to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.
Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.
What you’ll be doing
You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.
You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.
You will spend up to 65% of your week working in the community of Enfield to provide localised support to residents of the Borough.
You will also be working to contract targets whilst maintaining a high-quality service.
What you’ll need
Experience in employment support is not essential. We are looking for someone who brings:
What we offer
What’s next
Before you apply, please note the following:
We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions.
Start your application today and take the next step in a rewarding career.
Closing date: Wednesday 29th July 2026 (09:00). Please note, we may be actively interviewing during this time and may close the vacancy early.
First stage interviews (telephone): 3rd - 6th August 2026
Final Stage interviews: 11th August in person in Edmonton.
Please upload your CV and answer our screening questions to outline why you wish to apply and how you meet the person specification.
Please note, we would be unable to proceed with an offer if incorrect information has been provided at application stage.
At Working Well Trust, our mission is to support people experiencing mental health challenges and/or are neurodiverse on their employment journey.
The client requests no contact from agencies or media sales.
Do you want to make a real difference to the lives of people affected by kidney disease?
We’re looking for an experienced manager who wants to be part of work that genuinely transforms lives.
About Kidney Care UK
There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.
Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.
About the Patient Support Service
The Patient Support Service provides practical, emotional and financial support for anyone affected by chronic kidney disease. Whatever the need presented, we empower people living with CKD and their families and carers to understand their options and make informed choices to positively navigate their experience of CKD. We’ll walk alongside them for as long as they need us to.
About the role
We are looking for a passionate and inspirational individual to lead our Patient Support service across Scotland & Northern Ireland. You and your team will reach kidney patients at their point of need and ensure they are supported or signposted to the services that will improve their wellbeing and maximise outcomes in line with the objectives of the service as directed by the Programme Manager/Head of Service.
Alongside our other Regional Managers, you will be the national face of Kidney Care UK patient support services, raising awareness of the service and the Charity and building strong relationships with the kidney patients, renal units, Kidney Patient Associations (KPAs), health professionals and other kidney stakeholder groups in your regions.
Key Responsibilities
About you
We’d love to hear from you if you have:
Experience of working within an NHS charity or large health related fundraising environment is highly desirable,as is understanding of relevant UK benefits legislation and entitlements.
Please note: You must live within one of the regions (Scotland or Northern Ireland) and have the ability to travel within those regions independently and on a regular basis. There may also be some travel across the UK.
What we offer
Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:
Apply today
If you feel the role is for you we’d love to hear from you.
Press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.
CVs submitted without a cover letter will automatically be rejected.
Closing Date: 3rd August (9am)
Provisional Interview Dates:
Ist stage interviews: 7th or 10th August
2nd stage interviews 18th August
Please note we will be reviewing applications as they come in and may choose to close the advert early.
We look forward to hearing from you.
We are the UK's leading kidney patient support charity



The client requests no contact from agencies or media sales.
RNID Near You Co-ordinator Powys
Remote working, in or near Powys
£20,566 pa plus excellent benefits (FTE £25,708 pa)
28 hours per week
Fixed-term contract until end of March 2027*
* This project is funded by Powys Teaching Health Board and has operated on a one year rolling contract since 2016, there is no indication that funding won't continue in this way
As Near You Coordinator Powys for our Community Services Team, you will focus and lead on co-ordinating our volunteer delivered RNID Near You service in Powys. This service operates across the county of Powys, in partnership with Powys Teaching Health Board to ensure that deaf people and those with hearing loss or tinnitus receive the support and information needed to lead quality lives.
You will focus and lead on developing and delivering the community service across your designated area through drop-in sessions offering:
· Practical hearing aid support
· Information on hearing loss and tinnitus
· Hearing checks
You will be responsible for
· Co-ordinating up to 15 drop-in sessions and be able to recruit, train and manage a team of up to 30 volunteers to deliver the service. You will have responsibility for the set up and running of these sessions and have good local knowledge of the chosen area to seek new opportunities for delivery of the RNID Near-You services.
· Co-ordinating the promotion of the service and raise awareness of the service e.g., through giving presentations to groups and organisations.
· Developing the service to utilise RNID online resources and digital tools and support volunteers to use these tools.
· Liaising with other local service providers to respond to the needs of deaf people and those with hearing loss or tinnitus; and develop links with other organisations and agencies working with them.
You will be a motivated person with a keen interest in supporting people with their hearing loss. While you will be home based, there will be regular travel to all venues where we will provide drop-in sessions in community settings.
You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals and service users. You have experience managing events, your own workload and are able to work evenings/ weekends if required.
You are able to physically assist clients with hearing aids sensitively, giving clear guidance and taking into account individual wishes and health needs. You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.
No specific Qualifications are required for this role.
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus.
RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be an organisation that is connected, insightful, curious and passionate in everything we do.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 9 August 2026
Interviews: 13 and 14 August 2026.
Supporting people who are deaf, have hearing loss or tinnitus
Family Support Coordinator
Dravet Syndrome UK
Key Information
About Us
Dravet Syndrome UK (DSUK) is the leading UK charity supporting people affected by Dravet Syndrome, a rare and severe form of epilepsy that impacts the whole family. Founded by parents in 2008, we provide family support, professional education and fund vital research to improve lives and create hope for the future. [Family Sup...JD v1 (1) | Word]
About the Role
We're looking for a compassionate and organised Family Support Coordinator to help deliver practical, emotional and financial support to families affected by Dravet Syndrome.
Working closely with the Head of Family Services, you'll be a key point of contact for families, supporting enquiries, coordinating grants, managing online communities, helping organise family events, and ensuring families can access the information and support they need.
This is a varied and rewarding role combining family support, community engagement, event coordination and administration.
Key Responsibilities
Family Support
Grants & Community Support
Events & Engagement
Administration
About You
Essential
Desirable
Why Join Us?
Responsible to: Director of Services
Based: Hybrid - The Grange, Saunderton, Princes Risborough OR Beatrice Wright Centre, Yorkshire
We are looking for someone who is passionate about making a real difference to the lives of deaf people. In this role, you will design, develop and deliver high-quality, personalised support that ensures every hearing dog recipient feels valued and supported throughout their journey with us.
You will play a key role in understanding and assessing recipients' changing needs throughout their partnership, integrating Hearing Link services where appropriate to provide a holistic support experience. You will also ensure every recipient receives an exceptional service during placement and beyond, regardless of whether a successor hearing dog is identified.
Alongside delivering outstanding support, you will inspire and motivate those around you, bringing energy, positivity and a strong focus on the life-changing impact of our work to your team every day.
The full job description is available to download below or on our website.
Benefits
For more information and to apply, please visit our website via the ‘apply’ button.
Closing date: 2nd August 2026.
National charity, Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.
Responsible to: Head of Corporate Partnerships
Based: Hybrid - The Grange, Saunderton, Princes Risborough
The New Business Manager will lead the proactive identification, cultivation, and conversion of new corporate partners. The role will be responsible for driving the development of tailored, high-impact proposals and pitches to engage relevant companies, securing strategic, multi-faceted partnerships that align with the charity’s mission and plans for growth.
Working closely with the Head of Corporate Partnerships, the post-holder will play a key role in expanding our portfolio and building a robust, diverse pipeline of high-value corporate support. The role is based in the Income Generation Directorate.
Key Responsibilities
The full job description is available to view on our website via the ‘apply’ button.
Benefits
For more information and to apply, please visit our website via the ‘apply’ button.
Closing date: 7th August 2026.
National charity, Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Charity:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
About the role:
This role involves providing information, support and advice, particularly around welfare benefits, housing and learning disabilities, to Carers through one-to-one appointments, case work, and group facilitation.
Key Responsibilities Include:
Providing advice and advocacy on welfare benefits and housing. Minimum of 3 days a week.
Providing information, support and advocacy to Carers of people with Learning Disabilities.
Facilitation of the Learning Disability Carers Peer Support Group.
Recording and maintaining accurate case records, adhering to AQS standards.
Managing your own case load.
Essential Requirements Include:
Experience of, or ability to provide one-to-one support, information, advocacy and advice, including welfare benefits.
Experience of or ability to facilitate peer support groups in person and online.
Ability to deliver training and information sessions.
Strong listening and questioning skills.
Ability and commitment to work on own initiative and as part of a team.
The ability to balance and prioritise a busy and varied workload.
Developed IT skills with experience using Microsoft packages.
Clear verbal and written communication skills in English.
Please see the job description and person specification for a full list of responsibilities and requirements.
Benefits of working for Wandsworth Carers’ Centre:
Hybrid on completion of induction period with a minimum 60% office based
Friendly team and working environment
Annual leave starts at 31 days increasing to 36 days plus bank holidays
Contributory company pension,
Ongoing training and development opportunities
Employee assistance program offreing 24/7 support
If you're committed to working in the voluntary sector and want to be part of a diverse team that makes a real difference to people’s lives, this role is for you!
Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.
To apply: Please submit a current CV (No longer than 2 A4 pages) and a comprehensive cover letter (no longer than 2 A4 pages) stating how you believe your skills and experience match the requirements of the job description and person specification.
Please note, we reserve the right to reject applications where it is evident that AI tools have been used in place of original, personal responses.
We'll conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes. We therefore encourage applications as soon as possible.
Unfortunately, we are unable to sponsor candidates.
Our mission is to improve the quality of life for Carers and people affected by caring responsibilities.


The client requests no contact from agencies or media sales.
Responsible to: Prospect Research Team Manager
Based: Hybrid - The Grange, Saunderton, Princes Risborough OR BWC, Bielby, York
Contract: Fixed term for 12 months
We're looking for a Prospect Research Manager to join our Prospect Research Team.
This is an exciting opportunity to help grow our high-value fundraising by supporting our Philanthropy, Trusts & Foundations and Corporate Partnerships teams. As part of the Prospect Research Team, you'll provide the research and insight that helps colleagues identify new opportunities, build meaningful relationships and make informed fundraising decisions.
You'll play an important role in identifying new funding opportunities and providing the insight that helps colleagues build successful relationships with donors, trusts, foundations and corporate partners. Through high-quality research and analysis, you'll help fundraisers to understand who is most likely to support our work, enabling them to make informed decisions and deliver personalised stewardship.
Working closely with colleagues across the High Value teams, you'll ensure our fundraising activity is informed by evidence, delivered ethically and supported by accurate data. You'll also help us develop and grow a strong prospect pipeline that will support our fundraising ambitions for years to come.
What you'll be doing
The full job description is available to download below or on our website.
Benefits
For more information and to apply, please visit our website via the ‘apply’ button.
Closing date: 7th August 2026.
Please note: This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).
National charity, Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.
Adviser- Employment
£28,911.17 a year
London Office/Remote Worker
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
Closing the Disability Employment Gap At Scope, we know that disabled people who want to work can not only get a job, but they can stay in and progress in work. This is one of our goals under our strategy An Equal Future. To support this, we are recruiting an Adviser.
Do you want to help people achieve their employment goals in a flexible, impactful way? Then this is a rewarding opportunity for an Adviser who is passionate about equality.
We are looking for an Adviser - Employment to join our team at Scope. You will work with customers to help them achieve their goals. We will celebrate every success along the way. We promote an inclusive culture where you can develop within your role.
If you thrive on making real change and value diversity, this is your opportunity to join us. Help us build an equal future - one customer, one job, one success story at a time.
Full time (35 hours a week) Permanent
Location: Weekly attendance is required at Scope’s London office (E15 2GW). Hybrid working will be also offered dependent on our customers’ needs.
Closing date for applications: 11:59pm GMT on Monday 20 July 2026.
About the role
You will be an experienced Adviser looking for a new challenge. You will empower disabled people to move into a job through our national Support to Work service. As part of this service, you may also support a caseload of customers to stay in work.
For more information about the role’s responsibilities, and the skills and experience required please visit our website.
Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.
About you
In this dynamic, hybrid role, you will have:
• Experience delivering employment support, advice or coaching
• Strong facilitation skills and confidence in delivering group sessions
• Knowledge of the barriers disabled people face in the labour market
• Excellent communication skills and a supportive, person-centred approach
• The ability to manage a busy caseload and adapt to changing needs
• A commitment to empowering disabled people
Then come and join a team where your expertise and compassion make a difference.
About Support to Work
Support to Work is a free service helping disabled people aged 16+ . Our Advisers provide personalised support to help customers develop their skills, confidence and employment opportunities.
This is your opportunity to support driving real change community by community.
We welcome applications from people with lived experience of disability and from all backgrounds.
We also ask you to share how you support Scope’s values and contribute to our mission of creating an equal future with disabled people.
Additional information
You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.
Anonymised applications
We use an anonymised application process to support our commitment to equality, diversity and inclusion.
All applicants must submit an anonymised CV and complete a short online application form.
Our values
Pioneering, Courageous, Connected, Open, Fair.
We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.
Disability confident scheme
We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.
Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.
To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.
If you need any adjustments or support during the recruitment process, please email us via our website.
You can also find more information about requesting adjustments for interviews on our website.
Important to know:
You must meet all the essential requirements in the job description.
If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.
You can also find more details about asking for adjustments at interview on our website.
Equality, Diversity and Inclusion (EDI)
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Benefits
• 27 days holiday and bank holidays
• Flexible, hybrid, and remote working options
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)
• Discounted gym membership, cycle-to-work scheme, and more
How to apply
Please visit our website and apply online.
Application closing date - 20/07/2026
Helpline Adviser
£25,563.66 per year
Leeds LS1 5SH / Remote Worker
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
Our Services team based in Leeds has an opening for a Helpline Adviser.
Location: This role requires weekly attendance at Scope Leeds office (3 Brewery Wharf, Leeds, LS10 1JF) with the remaining days worked remotely.
The working pattern for this role will be agreed and will be varied over shift patterns between 9am to 6pm Monday to Friday and to include some Saturday working 10am to 6pm.
The role
We are looking for a self-starter with the ability to prioritise their own workload whilst advising Scope’s helpline customers. To provide support to helpline customers, supporters and donors and Scope enquiry customers.
In this role, you will:
· Provide consistent high-quality responses to enquiries received at Scope’s Helpline via telephone, email, live chat, our online community, and social networking channels, within set turnaround times.
· Ensure that customers feel valued and are provided with information that is tailored to meet individual need, is accurate, up to date and accessible to them.
· Provide excellent customer service with a friendly and empathetic manner.
· Continually update your knowledge around disability issues and to share learning across the team, to offer an expert service to Scope’s customers.
· Identify the correct person/department and efficiently transfer calls internally when customers ring with general enquiries.
· Ensure that details of all enquiries are logged accurately on the customer database in a timely manner and that quality data and information is maintained.
· Work within Scope’s policies relating to customer confidentiality and data protection.
· Follow Scope’s policy and process around safeguarding and to make decisions regarding relevant customers as appropriate.
· Promote Scope and its values around equality, inclusion and the social model of disability and to present a positive image of the organisation in all aspects of work.
· Contribute to team meetings and discussions and to proactively contribute to the continued improvement of the service.
About you
To be successful in this role, you will have:
· Demonstrable experience of providing advice and information.
· Experience of working in a contact centre environment with a friendly and empathetic manner.
· Excellent customer service skills and be able to communicate correctly to all of Scope’s internal and external customers.
· Drive and enthusiasm to the role and be able to demonstrate that you care passionately about improving the lives of disabled people.
Please give examples in your application to show how you have these skills.
We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.
Additional information
You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.
Anonymised applications
We use an anonymised application process to support our commitment to equality, diversity and inclusion.
All applicants must submit an anonymised CV and complete a short online application form.
Our values
Pioneering, Courageous, Connected, Open, Fair.
We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.
Disability confident scheme
We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.
Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.
To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.
If you need any adjustments or support during the recruitment process, please email us via our website.
You can also find more information about requesting adjustments for interviews on our website.
Important to know:
You must meet all the essential requirements in the job description.
If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.
Equality, Diversity and Inclusion (EDI)
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 27 days holiday plus bank holidays
· Flexible, hybrid and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks across disability, race and LGBTQ+
· Discounted gym membership, cycle to work scheme and much more.
How to apply
Please visit our website via the link and apply online.
Closing date for applications: 11:59pm GMT, Monday 20 July 2026.
Please note that successful candidates will be subject to an enhanced DBS check.
We are seeking an experienced and motivated Part Time Advocacy Support Worker with the delivery of our Community One-to-One Advocacy project.
The Project Worker / Advocacy Assistant will work closely with the Project Manager to deliver a high-quality, person-centred Community One-to-One Advocacy service across the Royal Borough of Greenwich. Supporting the day-to-day delivery of the project, the postholder will help ensure that project objectives, outcomes, and timescales are achieved in line with organisational policies and funder requirements.
The postholder will work directly with individuals with learning disabilities, autistic people, and other vulnerable adults to help them understand their rights, access services, overcome barriers, and improve their independence and wellbeing. They will also support the Project Manager with community outreach, volunteer coordination, partnership working, monitoring and evaluation, and maintaining accurate records to ensure the effective delivery and ongoing development of the project.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
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About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are expanding our team of IPS Employment Advisors in our IPS service in the London Borough of Tower Hamlets. You will be based in one of NHS mental health treatment teams in Bethnal Green, Isle of Dogs or Stepney and Wapping areas, working 35 hours per week. This IPS services at Working Well Trust has been awarded the IPS Grow quality mark and adheres to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.
Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.
What you’ll be doing
You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.
You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.
You will spend up to 65% of your week working in the community of Tower Hamlets to provide localised support to residents of the Borough.
You will also be working to contract targets whilst maintaining a high-quality service.
What you’ll need
Experience in employment support is not essential. We are looking for someone who brings:
What we offer
What’s next
Before you apply, please note the following:
We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions.
Start your application today and take the next step in a rewarding career.
Closing date: Friday 31st July 2026 (23:00)*. Please note, we may be actively interviewing during this time and may close the vacancy early.
First stage interviews (telephone): 22nd - 29th July 2026
Final Stage interviews: 3rd- 4th August in person in Bethnal Green.
*Please note, any applications submitted after the 19th July will be considered for additional interview dates.
Please upload your CV and answer our screening questions to outline why you wish to apply and how you meet the person specification.
Please note, we would be unable to proceed with an offer if incorrect information has been provided at application stage.
At Working Well Trust, our mission is to support people experiencing mental health challenges and/or are neurodiverse on their employment journey.
The client requests no contact from agencies or media sales.
IT Manager
Salary: £18,484 - £25,878 (pro rata); FTE (35 hrs per week): £43,131
Location: Letchworth Garden City (hybrid – office one day a week)
Part time (15 - 21 hours a week, spread over three days)
Permanent
Flexible working considered
Are you passionate about IT, and have led the maintenance and support of IT in a small/medium-sized charity or business? Are you looking for flexible working patterns? Do you want to make a genuine difference to people living with MS. If so, we’ve got a perfect role for you.
Join our friendly team
We are looking for someone with strong IT operations and cybersecurity expertise, who wants to lead our charity’s use of IT. The ideal person would have done a similar role previously and is a strong communicator and team player. You would know the right IT for an organisation of our size and help our people use it. You would know when to get hands on, when to manage suppliers, and how to provide leadership. You would relish flexible working patterns, and have a close connection to MS. You may not have all the right skills, but if this speaks to you, we encourage you to apply.
Our charity
MS Trust is a UK charity which is here to help everyone make sense of MS. We are here for everyone affected by MS, from the moment of diagnosis and throughout their journey. We're here today, tomorrow and every day after that.
The role
This role manages MS Trust’s IT stack – including setting the right strategy for IT, ensuring we have strong governance and value-for-money in our use of IT, manage IT deployment and supplier relationships, lead on cybersecurity and business resilience, encourage innovation through the use of our software platforms, and maintain all the right documentation. We are looking for that combination of IT expertise and strong people skills.
What we can offer
To find out more and apply
Please visit our website to download a job pack and application form (CVs will not be considered).
As part of our commitment to equity, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.
Closing date: 9am on 20 July 2026
First Interviews: 6 August 2026
We exist to give everyone living with MS the knowledge and confidence they need to feel more in control of their MS today and every day.
The client requests no contact from agencies or media sales.