Upload your CV
Save time when you spot your dream job. Upload your CV with ease.
Save time when you spot your dream job. Upload your CV with ease.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.
The Careers & Enterprise Company (CEC) is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.
Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!
Role summary
The Impact and Insight Manager will be responsible for leading an exciting range of high-profile research and analysis. Their work will develop the evidence base for careers education in schools, colleges and businesses, contributing to thought leadership.
We are seeking an analytical, curious and collaborative individual as an expert on careers education. Identifying, generating and using a wide range of evidence and data, you will work with the Senior Manager Impact and Insight, within the Policy and Impact team, to build an evidence-led approach across all our work, also advising on evaluations.
The main responsibilities include but are not limited to:
Evaluation and research
Relationships, Influencing & Management
Essential criteria:
For further information about the role, and to apply, please visit our website via the Apply button.
Closing date: Monday 13th April 2026 (Midnight).
Please note that we reserve the right to close this advert early should we receive suitable applications.
Equity, Diversity and Inclusion
At the Careers and Enterprise Company (CEC) we are committed to fostering a culture of belonging. We know that engagement at work relies on feeling included and valued. Inclusion is both a choice and a practice, for us as an organisation and for individuals within our team. We aim to drive inclusion through every aspect of our work and we understand that diverse teams are essential for innovative careers education and are central to our mission and impact. CEC values the visible and invisible qualities that makes each member of our team who they are. We are a disability confident employer and if you need any help or support through the application process, please contact the HR team and details can be found on our website.
Context
Childhood First enables children and young people to recover from early life abuse and relational trauma, to enjoy life and to achieve their potential. We do this through the provision of specialist therapeutic residential care and treatment, together with family and network support. We are also a UKCP Training Organisational Member accredited with Middlesex University, providing in-house clinical training to its clinical staff.
Merrywood House provides placements for up to 8 young people aged between 10 and 17 years old.
Purpose
To support the Team Leader in the day-to-day running of the therapeutic community at Merrywood House, contributing to a safe, structured and therapeutic environment for children and young people.
The Deputy Team Leader will play a key role in supporting staff and maintaining the therapeutic environment, ensuring high standards of care and positive outcomes for each child and young person.
As a member of UKCP’s College of Child and Adolescent Psychotherapies, Childhood First can accredit staff who successfully complete our unique clinical training in Integrated Systemic Therapy.
What you will bring to the role
Task
What we will do for you
To apply, please follow the link where you will be asked to upload a copy of your CV and complete a set of application questions.
Closing date: Tuesday 7 April 2026
Interview Date: Week Commencing 13 April 2026
Childhood First is committed to safeguarding children. We follow safer recruitment guidelines and all appointments will be subject to a satisfactory Enhanced DBS and references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Permanent 2.5 days a week.
Salary: £45,000.00 to £50,000.00, dependent on your location, skills, knowledge and experience (salary will be pro-rata on a 2.5 days per week basis)
Location: Belfast, Leed, Manchester, Birmingham or London (hybrid working)
Interviews: 13th and 14th April 2026
At The King’s Trust, we’re on a mission to help young people thrive—and technology plays a vital role in making that happen. We’re looking for a Fundraising & Marketing Service Owner to lead the way in ensuring our Fundraising & Marketing systems and technology are optimised, effective, and aligned with our long-term strategy.
In this role, you’ll own the end-to-end delivery of fundraising technology solutions, collaborating with stakeholders to shape and implement a service that supports our fundraising teams, enhances supporter engagement, and drives revenue growth.
What You’ll Do:
What You’ll Bring:
This is a fantastic opportunity to be a part of shaping the future technology at The King’s Trust, making a tangible difference in young people’s lives.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Service Owner (Fundraising & Marketing)s?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Service Owner (Fundraising & Marketing)s!
Perks for working at The Trust!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Are you passionate about building meaningful relationships and creating lasting impact?
We’re looking for an In-Memory & Legacy Manager to join our Fundraising team at a pivotal time in our charity’s journey. This is a brand-new role within our Income Generation Directorate, designed to lead the delivery of our in-memory fundraising programme and support the implementation of our new legacy strategy. You’ll play a key role in shaping how we engage with supporters who give in memory of loved ones and those considering leaving a gift in their will.
What you’ll do:
What we’re looking for:
Why join us?
You’ll be part of an ambitious team with a bold five-year strategy and a commitment to putting supporters at the heart of everything we do. This is an exciting opportunity to make a real difference and help grow sustainable income for our vital work.
Ready to bring your skills to a role that matters?
Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.
Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.
Hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.
The Careers & Enterprise Company (CEC) is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.
Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!
Role summary
Essential criteria:
Desirable criteria:
For further information about the role, and to apply, please visit our website via the Apply button.
Closing date: Monday 13th April 2026 (Midnight).
Please note that we reserve the right to close this advert early should we receive suitable applications.
Equity, Diversity and Inclusion
At the Careers and Enterprise Company (CEC) we are committed to fostering a culture of belonging. We know that engagement at work relies on feeling included and valued. Inclusion is both a choice and a practice, for us as an organisation and for individuals within our team. We aim to drive inclusion through every aspect of our work and we understand that diverse teams are essential for innovative careers education and are central to our mission and impact. CEC values the visible and invisible qualities that makes each member of our team who they are. We are a disability confident employer and if you need any help or support through the application process, please contact the HR team and details can be found on our website.
Looking to use your financial expertise to make a real global impact? This is your opportunity to join a world-leading international organisation driving change where it matters most. As a Global Financial Head of Finance, you’ll play a pivotal role in shaping financial planning and reporting across a global federation.
Key Responsibilities
Essential Skills & Experience
My client can offer flexible working throughout the duration of the contract and an expectation of 2 days a week in the office based in central London and the rest working remotely.
Applications for this role are now under review, and the deadline could well be brought forward if the suitable candidate is found. Therefore, do not delay in submitting your application!
Role outline and purpose
The Partnerships Manager is responsible for managing and growing sustainable, mutually beneficial partnerships. Developing high-value strategic partnerships to deliver income and additional support, in line with our overarching objectives and ambitious income targets.
This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors in order to increase funding, campaigning, and other forms of support for our work. As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes – together contributing to the fulfilment of our long term vision of a UK without the need for food banks.
Role responsibilities
· Provide day to day relationship management for a portfolio of partnerships ensuring that all activities comply with applicable law and the Code of Fundraising Practice. Aligning closely to ensure Trussell’s obligations to partners are met.
· Assess and create growth opportunities for partnerships, maximising income and delivering on our overall charitable strategy and objectives.
· Work with colleagues across directorates to ensure that partnerships deliver tangible impact and that partners have the resources to enable them to communicate benefits to employees, customers and other stakeholders.
· Participate in regular 1:1s and annual reviews, contributing to the identification of objectives and targets, and monitoring of progress towards them.
· Actively contribute to a culture of innovation, resourcefulness and best practice to make the best use of time and skills in the team.
· Lead on team projects that support our team goals, helping to contribute to the development of team resources in support of our aim of delivering bigger, better partnerships.
Person Specification
Technical skills and minimum knowledge:
· Experience and knowledge of Corporate and Trust Fundraising or applicable background
· Use of Salesforce or similar cloud-based software tool
· Funding awareness and knowledge of various corporate sectors, trusts and foundations
· Knowledge of what a successful partnerships campaigns entail
· The ability to create and deliver compelling proposals
· The ability to communicate effectively and to motivate commercial partners, trusts and foundations
· Excellent relationship management skills, working collaboratively with multiple stakeholders and different teams
Behaviours and competencies:
· Demonstrates a commitment to the values of Trussell
· Demonstrates empathy for people from disadvantaged, marginalised or socially-excluded backgrounds
· Role models inclusive behaviours and values
· Demonstrates resilience, resourcefulness, flexibility and perseverance
· Analyses and communicates complex information effectively to different stakeholders
· Works with others as one team, actively listening and collaborating to achieve a shared vision. Building strong internal relationships, sharing information and expertise
Key Stakeholders
· Partnership Development team
· Together with Trussell programme team
· Foodbank Resilience programme team
· Finance team
· Impact Measurement team
· Making Social Security Work programme team
· Corporate Partners, Trusts and Foundations
The client requests no contact from agencies or media sales.
About the role
As our Office Experience and Facilities Manager, you will help create a warm, organised, spiritually aligned space where every staff member, volunteer, and visitor can thrive. If you are passionate about hospitality, enjoy making things run smoothly, and are energised by leading people well, we would love you to apply.
Role information
Location: Office‑based contract, working from Compassion House, Barley Way, Fleet, Hampshire, GU51 2UT
Hours: 35 hours per week across four days (Monday to Thursday), with a daily start time of 7:30
How you’ll make an impact:
We are committed to building a diverse and inclusive team and warmly welcome applicants from all backgrounds and experiences. Please note that we can only consider applicants who presently have the right to work in the UK, without the need of sponsorship!
Key Dates — Please Plan Ahead
Please submit your application as early as possible.
Compassion UK reserves the right to close this vacancy early. Applications will be reviewed as they are received, and an appointment may be made before the closing date.
It’s not uncommon for us to hold two rounds of interviews, depending on the role and the stage of the process.
This is a unique opportunity to use your gifts and play a vital role in strengthening Compassion UK’s mission. If you’re passionate about seeing children released from poverty in Jesus’ name, this could be your calling.
We work in 29 countries partnering with 8,600 local churches within communities experiencing poverty.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
KEY RESPONSIBILITIES:
1. Marketing Strategy and Execution:
2. Brand Leadership and Positioning:
3. Digital Marketing, Data and Insights:
4. Annual Impact Report:
5. Key Audience Communications:
6. SME Support:
7. Team Leadership and Culture:
ESSENTIAL SKILLS & EXPERIENCE:
Core Competencies:
Technical Skills:
PERSONAL COMPETENCIES:
The client requests no contact from agencies or media sales.
Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability? We're looking for a Store Manager to join our team in Newry.
What does this role involve?
As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values.
Each day is different in this varied, fast paced and hands on role. Due to the volume of deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.
What are we looking for?
Our store is fast-paced and trades 5 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
Ready to apply?
To apply, please follow these simple steps:
What do I need to know?
DBS Check: Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be supporting one of the world’s greatest touring classical ballet companies as they look to appoint an Interim Head of People and Operations on a 6-9 month contract. This role is full time but also with some possible flexibility for those candidates looking for part time. Hybrid working from their site in Birmingham and remotely.
Our client is seeking interim leadership support to ensure stability, compliance, and continuity while enabling progress on key workstreams spanning culture, operational resilience, and organisational development. This role is predominantly focussed on supporting at a day-to-day operational level rather than being heavy strategic. Key HR responsibilities include overseeing HR operations, employee relations and union engagement, immigration and Visa sponsorship, policy and compliance, culture, EDI and wellbeing. On the operations side this will include supporting with Health & Safety Leadership, facilities & asset management, IT systems & digital capability, sustainability & carbon reduction and procurement.
The successful candidate will, first and foremost, have a broad understanding of HR having led HR functions previously. You will bring strong team leadership experience having managed HR employees previously. In addition, you will bring some experience and interest in supporting wider operations. As this role will be supporting the day to day running of the organisation you will need to be someone who enjoys the cut and trust of day-to-day tactical operations rather than a predominantly strategic role.
To apply please submit your CV only in the first instance. You may also be asked to complete a supporting statement if you do progress further in the recruitment process.
Please note: Applications and interviews for this vacancy will be on a rolling basis therefore we encourage candidates to apply ASAP and we reserve the right to close the role before the advertised closing date
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
About Us
IIED is an international policy and research organisation working to build a fairer, more sustainable world, in partnership with others across the globe.
We are now looking for a Head of Fundraising & Business Development to join us on a full-time, permanent basis, working 35 hours per week.
The Benefits
- Salary of £64,814 - £80,654 per annum
- 25 days' annual leave per year, plus bank holidays and additional leave over Christmas
- 7.5% employer pension contributions
- Enhanced maternity, paternity, and adoption pay
- Cycle-to-work scheme
- Employee protection scheme (life, critical illness, income protection)
This is a pivotal opportunity for a proven fundraising leader with significant experience in international NGOs or charities and a strong track record of securing income across multiple streams to join our global organisation.
You will have the chance to utilise your fundraising expertise and leadership skills to close funding gaps and unlock new opportunities, making a lasting difference to our organisational sustainability and our international impact.
What’s more, this role offers both strategic influence and meaningful flexibility, allowing you to lead, develop others and grow long-term funding success, helping us to build a fairer, more sustainable world.
So, if you’re ready to lead ambitious fundraising that powers global change, read on and apply today.
The Role
As our Head of Fundraising & Business Development, you will lead efforts to secure and diversify funding, building a sustainable resource base to support our global mission.
Leading the Fundraising and Business Development Team, you will drive the implementation of our resource mobilisation strategy, focusing on increasing non-ODA income and expanding flexible and programmatic funding.
Working closely with colleagues across fundraising, finance, research and impact teams, you will help close funding gaps by developing strong donor relationships, negotiating funding agreements and shaping compelling funding propositions.
Alongside collaborating with the Director of Fundraising and Communications and supporting engagement with the Board of Trustees, you will manage systems, data and internal processes that strengthen fundraising performance and ensure effective delivery.
Additionally, you will:
- Gather and share intelligence on trends within the funding landscape
- Generate new fundraising ideas and opportunities with existing and new funders
- Support teams to develop fundraising plans, donor scoping and funding bids
- Analyse data to inform fundraising strategies and income generation
- Design and manage internal fundraising support processes and systems
- Oversee the team budget and support staff development and wellbeing
About You
To be considered as our Head of Fundraising & Business Development, you will need:
- Significant experience leading fundraising functions in an international NGO or charity
- A proven, impressive track record in fundraising
- Experience in partnership and consortium development
- Management experience with the ability to co-ordinate, support, motivate, energise and develop diverse teams
- The ability to design and deliver income-generation strategies across multiple streams
- A strong understanding of the evolving landscape of finance and resource mobilisation for sustainable development
- A strong understanding of policy and research related to sustainable development at an international level, particularly related to Africa, Asia and/or Latin America
- Strong influencing, negotiating, stakeholder engagement and diplomacy skills
- A degree in a relevant discipline or equivalent work experience
- The willingness and ability to travel internationally
This role requires a Basic DBS check.
IIED is a hybrid working organisation, and you are likely to be working from home most of the time. As such, you will need a suitable place to work and a reliable, fast internet connection.
The closing date for this role is 5th April 2026.
Other organisations may call this role Head of Fundraising, Head of Income Generation, Head of Partnerships and Fundraising, Head of Strategic Partnerships, Business Development Director, Head of Philanthropy and Partnerships, or Head of Grants and Partnerships.
IIED is a Global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED’s workforce, including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.
The client requests no contact from agencies or media sales.
Endometriosis UK is the leading UK charity supporting those living with endometriosis. Formed in 1981, we offer information and support, for example through our website, information leaflets and webinars, and via our local support groups, Helplines and online forum. As well as directly supporting those with endometriosis, we work to raise awareness of endometriosis amongst healthcare professionals, the public and the media; lobby for improved diagnosis, treatment and management; and support research. We have a big job to do and ambitious plans.
We are looking for an experienced Policy and Campaigns Manager to manage our policy and campaigning work. You will have a strong understanding of the UK political system and how to influence it, and will be confident in drafting reports, consultation responses and working with and disseminating data. You will have worked on health policy before, and will have strong knowledge of how to influence health policy at local and national level.
You must be pro-active in your approach to monitoring the external environment and seeking out opportunities for Endometriosis UK to have the most influence. You’ll be able to work in a small team and understand how we can make the most impact with our limited capacity.
You will be passionate about menstrual health and ensuring patient voices are at the heart of all we deliver, and will be able to turn policy asks into strong campaigns.
About the role:
This is a pivotal role in our Campaigns and Communications Team, reporting to the Head of Campaigns and Communications. You will be managing the drafting of evidenced-based policy positions (for example analysing research, data and lived experience insight) and work with the Head of Campaigns and Communications to ensure these are translated into effective campaigning activity that drives real change.
You will oversee the integration of policy and campaigns activity, working closely with the Campaigns and Policy Officer, and enabling the Chief Executive and Senior Leadership Team to engage with parliamentary and high-level stakeholder engagement.
This role offers a great opportunity for an experienced Policy and Campaigns Manager to shape how Endometriosis UK uses evidence, policy and campaigning together to improve diagnosis times, access to treatment, and support for those affected by menstrual health conditions across the UK.
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control


The client requests no contact from agencies or media sales.
An exciting opportunity to play a central role in securing the funding needed that helps young people thrive. At a time of real growth for our charity, we are looking for an experienced Fundraising Communications Manager to join our team. You will lead two major annual fundraising appeals, grow our monthly donor programme, and create compelling communications that deepen supporter engagement and reflect the integrity of our work with young people.
What is Jamie’s Farm?Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.As part of the dynamic HQ team we offer a beautiful and unique supportive working environment, a competitive salary, and the opportunity to be part of a team that is passionate about making a real difference.
More about the role:As Fundraising & Communications Manager you will plan and deliver two organisation-wide appeals each year, with a combined income target of £300,000. You will own and grow our monthly donor programme, developing email journeys, digital content and supporter pathways that build a sustainable income stream. Alongside this, you will lead the creation of high-quality fundraising communications - from donor updates and impact stories to campaign collateral and web content - ensuring all storytelling is ethical, warm and true to who we are.
Location : Jamie's Farm Bath (HQ) preferred but other Jamie’s Farm locations considered
About you:We are looking for someone with proven experience delivering multi-channel fundraising appeals and growing an individual giving or monthly donor programme. You will be an exceptional copywriter, able to communicate impact with clarity and warmth, and someone who understands the importance of representing young people responsibly and with dignity.
A confident project manager, you are highly organised and able to juggle multiple deadlines, coordinate stakeholders and keep campaigns on track. You are comfortable using data and insight to optimise performance, and you bring a proactive, solutions-focused mindset to everything you do.
Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ROLE PROFILE: Carers Service Manager - Herefordshire Carer Links
Responsible to: Director of Governance and Charitable Services
Responsible for: Operational team operating across Herefordshire
Location: Hybrid Home / Office Based – Fred Bulmer Centre, Hereford (minimum two days in the office)
Salary: £30,000
Hours of Work: Full Time – 37.5 hours per week
Key Purpose / WHY?
The Carers Services Manager will play a vital role in leading a team to assist unpaid carers to connect with their communities and access the support they need within Herefordshire. The role will support the Herefordshire team, who deliver the ‘what matters’ assessment to carers and provide bespoke, person-centered information, advice and guidance to people accessing our services. Support includes but is not limited to; one-to-one support, events and activities, as well as signposting and referring to relevant agencies for additional support helping people on their caring journey. The role will work alongside internal teams and external partners to create community connections, develop an outreach support program, linking people to community resources with a focus on preventing the need for escalation to statutory services.
Key accountabilities & responsibilities
1. Service Leadership and Delivery
· Oversee day to day delivery of our commissioned Information, Advice and Guidance service for unpaid Carers in Herefordshire
· Facilitate the application, review and distribution of small grants to unpaid carers across the region as required
· Monitor service quality and delivery and report monthly Key Performance Indicators and quarterly monitoring reports to Local Authority Commissioners. Ensure reporting demonstrates the scale, impact, and quality of our services.
· Meet with commissioners to review service performance quarterly
· Ensure the service is visible and accessible to carers from all communities
· Support carer self-identification and address barriers to engagement, including those faced by underrepresented groups of carers
· Help raise the profile and recognition of TuVida to assist with recruitment, service-user and partner engagement and financial sustainability by contributing to social media presence and the website
2. Service Development
· Work collaboratively with senior colleagues, identifying opportunities for sustainable growth, and working to execute commercial opportunities, including
supporting and/or leading on tendering,
· Bidding, and negotiating new business as well as business retention strategies and mobilisation of new business.
3. Team Management
· Lead and develop a team to deliver person-centered outcomes for unpaid carers across Herefordshire providing practical support and guidance as required
· Provide exemplary leadership and management for the team, including regular team meetings, 121’s and objective setting, caseload management, performance reviews and promoting professional development and well-being
· Create development plans for team members, identifying training needs and growth opportunities within the team and wider organisation
· Foster a collaborative team environment that promotes knowledge sharing, continuous improvement, and high-performance standards
· Delegate effectively while maintaining oversight of service quality and manager satisfaction
· Oversee recruitment and inductions of new staff
· Manage leave and staff absence
· Act as designated safeguarding lead for the team, maintaining hight standards of safeguarding practice. Support the team through the process of raising safeguards and following up on safeguarding concerns complying with internal and external agencies policies and procedures.
4. Partnership and Stakeholder Engagement
· Ensure the services work collaboratively with partners and community services, manage the delivery of a program of support and services that help improve the wellbeing of carers and which respond to their needs and aspirations.
· Lead on increasing the awareness of TuVida’s services in the county, including development of marketing materials, attending events, stakeholder meetings and increasing recognition of and support available for unpaid carers.
· Build and maintain effective relationships with local authority, health services, and other stakeholders and third sector organisations involved in supporting carers
· Represent the service at multi-agency meetings and network meetings
· Promote awareness of carer rights and needs within the community through talks and training
General
As a carers services manager the post holder will be a key brand ambassador and a custodian of our values and our reputation. The post holder will lead by example in every area of their work and will work in accordance with the organisation’s policies and procedures.
We are an organisation led by our culture and values. Our expectation is that all employees will adhere to behaviors that demonstrate these values in everything they do and all decisions they make. No matter what role an employee holds in the organisation, we expect them to operate with compassion for our clients and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust…always challenging practice or behavior that compromises the reputation or values in any way.
Vision Values
A society where every person who is ill or
disabled and every carer can live well and
enjoy life Pioneering – we will continuously try new approaches and ideas, challenging the status quo. Uncompromising – we will do what we say we are going to do and when we are going to do it. Compassionate – we are committed to enabling people to have choice over their care and support.
Person Specification
Essential Experience Required Desirable Experience Required
· Experience of leading or managing
frontline services.
· Experience of managing staff and/or
volunteers.
· Experience of safeguarding
responsibilities. · A network of contacts within local authorities, the health sector and voluntary sector organisations in Herefordshire. · Experience of working with unpaid carers or people with care/support needs. · Experience of business case development and bid writing/contract tendering. · Experience of managing Health & Safety risks. · Knowledge of the Care Act and carers rights
Essential Skills and Abilities Required Desirable Skills and Abilities Required
· Strong leadership and team building
skills.
· Able to look at the bigger picture and
devise plans and priorities that are clearly
aligned to achieving an agreed strategy.
To also contribute to decision-making
and future strategy development.
· Ability to enact and/or manage change.
· Excellent communication and
relationship building skills, able to
communicate effectively with service
users, external partners, funders and
professionals.
· Ability to work co-operatively and
effectively with colleagues across the
organisation.
· Ability to obtain and provide insight and
analysis to ensure funders fully
understand the value of our services and
that we are meeting contract
requirements with a focus on meeting
targets and demonstrating outcomes.
· Capacity to resolve complex and/or
challenging situations with the ability to
influence actions and appropriately and
positively respond to constructive
criticism or challenge.
· Ability to maintain professional
boundaries, including appropriate levels
of confidentiality and the requirements
of GDPR.
Qualifications Required Other Desirable Criteria
· Good working knowledge of Microsoft Office applications · Ability and willingness to travel as part of the role and wider organisational requirements. · A commitment to continual professional development · Positive attitude toward carers and committed to equality, diversity and inclusion. · Knowledge of using CRM systems. · ILM Level 5 or above
NB: This role profile is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement
This role profile is an outline of the key tasks and responsibilities of the post, and the post holder may be required to undertake additional duties appropriate to the pay band. The post may change over time to reflect the developing needs of the Charity and its services, as well as the personal development needs of the post holder.
This post is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.