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Age UK is recruiting! We have a fantastic opportunity to join our Retail Support team as an Administrator.
Working within our dedicated Retail Support Team, the successful applicant will utilise their skills in administration, data management and customer service to help ensure Age UK's retail Operations are compliant and well-supported.
Working full-time at our Warrington office, you will support our Retail Support Senior Co-ordinator in the swift response to both internal and external stakeholders, both over the phone and via email, while fostering positive relationships with shops, volunteers and external contacts.
With an average of around 4,000 retail volunteers supporting our shops and over £2 million generated annually through Gift Aid, you will take responsibility for any administrative duties through our new online volunteer application platform as well as ensuring the accurate compliance and administration of Gift Aid across Age UK's retail estate; experience and knowledge of Gift Aid is therefore fundamental to the role.
If you are a motivated Administrator looking to use your skills to support a charity that provides vital services and support to older people, then this may be the role for you!
Must haves:
Experience
*Experience working within a high volume multi-functional administration role. A, I
*Experience and knowledge of Gift Aid scheme. A, I
*Experience at an advanced level of using Excel including V-look ups and formulas. A, I
Skills and Knowledge
*The ability to prioritise your own workload. I
*Proficient in the use of MS office applications including, Word, Outlook and Teams. A, I
Personal Attributes
*An ability to work on own initiative and as part of a team. I
*The ability to train on bespoke systems tailored to unique organisational requirements. I
Great to Haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
*Business administration qualification. A
What we offer in return
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please click here
Age UK is one of the Richmond Group of Charities (RGC), a coalition of 15 health and care charities working together to improve care for people with long-term health conditions (LTCs).
They host the RGC's We Are Undefeatable physical activity programme which is funded by Sport England until March 2028. It aims to support people with LTCs to become more physically active, including by influencing national and local policy and practice to tackle systemic barriers as well as delivery of a social marketing campaign to encourage individual behaviour change.
To support this work, we need an Engagement Officer to play a pivotal role in driving forwards the system change we're seeking by managing impactful partnerships and collaborations.
This role is offered as a fixed term contract until 31st March 2028 and will:
* Support delivery of our engagement activity and place plan, working with external and internal, national and local stakeholders
* Report to the Senior Engagement Manager within the Influencing and Engagement Team
* Work closely across the whole We Are Undefeatable team, the Richmond Group secretariat and our coalition members.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (minimum once per week.) Your travel costs to the London office are not covered by the charity.
Closing date for applications Friday 18th September
Interview date - Thursday 1st October - in person, at our London office. EC3N 2LB
Age UK Grade - 6L
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Developing and managing successful partnerships and relationships, working collaboratively to co-design projects for mutual benefit A, I
* Supporting end-to-end project delivery and the effective monitoring and evaluation of deliverables and outcomes A, I
* Coordinating, facilitating and presenting at events such as communities of practice, conferences, workshops, and seminars to a range of different stakeholders of varying seniority levels I, P
Skills and knowledge
* Knowledge of physical activity and behaviour change in the context of health A
* Well-developed understanding of the lived experience of people with multiple long term health conditions I, P
* An understanding of current practice in the sport, leisure and physical activity sector and awareness of the health landscape I, P
* Excellent organisational and administrative skills with the ability to prioritise workload, maintain systems, meet competing deadlines and work calmly and confidently under pressure A, I
* Ability to work in a fast paced, complex environment and collaborate with a diverse range of stakeholders I
* Proactive, creative and flexible approach to identifying and taking forward opportunities, shaping new ideas and partnerships I, P
* Ability to manage records, databases and monitoring systems and compile monitoring and evaluation reports I
* Excellent interpersonal, oral and written communication skills with a flair for adapting tone and message for different audiences to galvanise action A, I, P
* Excellent team working skills along with an ability to use own initiative and work independently A, I
* Proven ability to network and build effective working relationships and partnerships I, P
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
* Working with external agencies I
* Working with people with long-term conditions and utilising lived experience research and insight to shape plans and delivery A, I, P
Skills and knowledge
* An awareness of system change and systems thinking A, I, P
* Awareness of different evaluation approaches for behaviour and systems change I, P
What we offer in return
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
Age UK is one of the Richmond Group of Charities (RGC), a coalition of 15 health and care charities working together to improve care for people with long-term health conditions (LTCs).
They host the RGC's We Are Undefeatable physical activity programme which is funded by Sport England until March 2028. It aims to support people with LTCs to become more physically active, including by influencing national and local policy and practice to tackle systemic barriers as well as delivery of a social marketing campaign to encourage individual behaviour change.
To deliver this work we need an Influencing Officer to play a pivotal role in supporting the system change we're seeking through impactful policy and stakeholder engagement activity.
This role is offered as a fixed term contract until 31st March 2028 and will:
* Support delivery of our influencing plans nationally and locally with a focus on policy and public affairs activity
* Report to the Senior Influencing Manager within the Influencing and Engagement team.
* Work closely across the whole We Are Undefeatable team, the Richmond Group secretariat and our coalition members.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (minimum once per week.) Your travel costs to the London office are not covered by the charity.
Closing date for applications Wednesday 16th September
Interview date - 24th September
Age UK Grade 6L
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Developing policy positions, proposals and analysis and delivering influencing activity that drives change in policy and practice A, I
* Writing effective, accessible communications including influencing briefing resources and reports T
* Demonstrating strong interpersonal skills, collaboration and negotiation to develop and manage successful relationships, ideally at a national and local level A, I
* Presenting at conferences, facilitating meetings confidently and effectively, and networking. I, T
* Monitoring and evaluating influencing activity I
Skills and knowledge
* Understanding of the lived experience of people with multiple long term health conditions I, T
* Strong political awareness, with an understanding of the health and care system and policy landscape in England, including public health, prevention and the social determinants of health I, T
* Strong analytical skills - interpreting statistical evidence, research and lived experience to develop practical insights and purposeful recommendations and understand the impact of influencing activity A, I
* Confidence navigating complexity, ambiguity and change and ability to digest complex policy issues and translate into influencing opportunities and practical implementation I
* Ability to work in a fast paced, complex environment, and collaborate with a diverse range of stakeholders I
* Excellent oral and written communication skills with the ability to adapt tone and message for different audiences and produce clear, concise and persuasive communication A, I
* Excellent team working skills along with an ability to use own initiative and work independently A, I
* Proactive, creative and flexible approach to identifying and taking forward opportunities and shaping new ideas I, T
* Excellent organisational skills with the ability to prioritise workloads, manage competing demands and work calmly and confidently under pressure A
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Working with consultants and external agencies I
* Working with people with long-term conditions for advocacy and utilising lived experience research and insight to shape plans and delivery A, I, T
Skills and Knowledge
* Knowledge of physical activity and behaviour change in a health context A, I
* Knowledge of current practice in the sport, leisure and physical activity sector T
* An understanding of system change and evaluating complexity I, T
* Awareness of relevant evidence sources, statistical and research methods T
What we offer in return
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
Are you a solutions-focused legal professional looking to use your expertise to make a meaningful impact? Age UK is looking for a skilled Legal Adviser to help ensure that we continue delivering trusted, compliant and effective services for older people across the UK.
As a Legal Adviser at Age UK, you will provide advice, assistance and guidance to all parts of the Age UK Group that is timely, solutions focused and legally compliant. You will act as both an individual contributor and as part of a team - working closely with the Head of Legal and Governance and other members of the legal team to provide an effective and appropriate legal service to internal clients, identifying any areas for concern and potential improvement and making contributions to the development of the organisation.
This is your opportunity to contribute to the development of a major national charity, supporting its mission through expert, business-focused legal guidance.
You must be admitted and qualified to practice law in England and Wales, holding a current practising certificate to be considered for this opportunity.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (minimum once per week.) Your travel costs to the London office are not covered by the charity.
Age UK Internal Grade 4L
Please note last day for applications Sunday 20th September 2026.
Must haves:
Experience
*Considerable demonstrable experience in a commercial or similar in-house/private practice role. (A, I)
*Considerable demonstrable experience in drafting and negotiating commercial contracts, grants, commercial participator and fundraising agreements. (A, P, I)
*Significant post qualification (see qualification requirement below) experience. (A, I)
Skills and knowledge
*Admitted and qualified (with excellent academic credentials) to practice law in England and Wales, holding a current practicing certificate.(A, I)
*Expertise in commercial law, including advising on fundraising and grant related contracts and dada protection law. (A,P,I)
*Excellent writing skills in English. (A)
*Excellent communication skills, able to explain complex legal concepts to non-lawyers.(A,I)
*Ability to build effective relationships across departments.(I)
*Considers commercial implications of decisions.(I)
*Uses advanced problem-solving capabilities.(I)
Personal attributes
*Ability to multitask and work flexibly. (I)
*Ability to work in a small team with minimal administrative assistance. (I)
*Ability to pick up and get to grips with new areas of law.(A, I)
*Ability to manager workflow in line with the organisations business needs whilst ensuring all stakeholders have an understanding of issues, deadlines, etc. (I)
*Attention to detail. (A,I)
*Supports the vision and values of Age UK. (I)
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
*Expertise in charity and fundraising law. (A, I)
*In-house or private practice exposure to charity, non-profit, public or heavily regulated sectors. (A, I)
What we offer in return
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please click here
The client requests no contact from agencies or media sales.