Age UK Jobs
Age UK is recruiting for a Senior Data Analyst (Modelling and Analytics) to join our Data Team to lead, develop and implement advanced statistical models and predictive analytics to uncover insights and drive strategic decision-making.
This role will involve analysing large datasets, using an awareness of evolving marketing requirements, understanding the past to help forecast future trends and delivering actionable insights for the organisation to deliver. Covering many aspects of analysis, not just modelling, you will need to work closely with different teams across Age UK Group, including fundraising, our commercial product suite and our National Services.
You will be familiar with sophisticated modelling techniques such as propensity modelling, and techniques like logistic regression or decision tree analysis to enable classification or probability prediction tasks. You will be expected to ensure data quality, validate your models and to continuously innovate the analytical approaches used within the organisation, working closely with immediate team members to create the optimum data analysis capability for Age UK's needs.
Communication skills are essential for this role, simplifying complex results for non-technical stakeholders to enable the insights derived to be actioned by the business stakeholders.
This is an exciting time to join us as we are establishing a new Data capability at Age UK and need people who have the right technical skills as well as a desire for innovation, creativity and above all, want to see the lives of older people improved through the work of Age UK.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Must haves:
- Proficiency in application of statistical analysis and data modelling in relation to campaign analysis, customer profiling, segmentation and propensity modelling.
- Extensive use of statistical or database software, i.e. SPSS / SAS / T-SQL / R, to manipulate large-scale datasets extracted from relational databases.
- Strong numerate / statistical background, with a demonstrable ability to undertake analysis and synthesis of large volumes of data and information, evidencing the ability to collect, organise, analyse and disseminate significant amounts of information - qualitatively, quantitatively, or both.
- An effective communicator, verbally and in writing, able to work collaboratively demonstrating excellent diplomatic and interpersonal skills, both to enable technical collaboration and to help the wider organisation understand and use the data analysis results.
- Experience of promoting culture change across teams; driving collaborative projects; and overseeing new processes & systems.
- Ability to manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
- Experience with MS Power BI.
- Experience utilising a data platform, such as Azure Databricks.
- MS Office applications.
- A degree or equivalent in a numerate discipline i.e. Maths or Statistics
Great to haves:
- Experience of working in a similar role within the Charity sector.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Registered Charity 
More than 1000
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK is recruiting! We have an exciting opportunity for a pro-active self-starter to join our Retail South division as a Divisional Support Manager.
Utilising their excellent people development skills and retail management experience, our Divisional Support Managers play a vital role in the development and continuous improvement of our Retail stores and teams.
As a Divisional Support Manager, you will use your problem-solving skills to identify potential store improvements, motivate store staff and deputise for our Area Sales Managers when required.
This field-based position will require frequent travel across our South division with weekly overnight stays likely. A company car will be provided.
The successful applicant will be required to travel across our South Division in England.
Candidates living near London, Kent and Surrey would therefore be situated in the ideal location for this opportunity.
This fantastic role opportunity would suit someone with fashion retail management and merchandising experience who may aspire to be an Area Sales Manager in the future.
Please note we will be actively interviewing throughout the advertising period; early application is highly recommended.
Age UK Internal Job Grade - 7N
You will have:
* The ability to be Self-motivated and able to work independently with initiative.
* Excellent organisational skills and prioritise the work in line with deadlines.
* Demonstrate understand and interpret financial information to manage shop performance outcomes.
* Excellent communication skills with the ability to build relationships, deliver messages and resolve problems that may arise.
* The ability to recognise stock potential to generate income and the importance of attractive presentation.
* Knowledge of health and safety as relates to the shop environment.
* The ability to apply discretion and adhere to company confidentiality.
* Strong working knowledge of Microsoft based IT programs including, Word, Excel, and Outlook or similar.
* An entirely flexible approach to working hours and extensive travel demands including regular overnight stays and occasional weekend working.
* A full, current and clean driving license. A vehicle will be provided.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Thank you!
Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive Borehamwood team.
Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.
As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.
If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- A 35 hour working week
- 25 days holiday + bank holiday allowance
- A generous pension - we will contribute 8%
- Great discounts and rewards through Blue Light Card and BenefitHub
- Life assurance, Bupa health cashback plan
- Tickets for Good - Free and discounted tickets for events
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Thank you!
We have further opportunities here at Age UK to join our National Advice Line as a Customer Adviser.
We are still in a cost-of-living crisis and the proposed changes to the winter fuel payment criteria mean that many older people in the UK are in desperate need of advice and support. As a Customer Adviser, you will be playing an important role in this vital service; providing information and advice for older people in need, and signposting them, their families, carers and other professionals to relevant bodies that can help with their specific requirements.
Our team of Customer Advisers are dedicated to providing a high-quality service to those in later life and are passionate about ensuring all callers receive the guidance and support they need. The team handles thousands of calls, emails and webchats each year. Some of these enquiries can be emotionally tough, but there is no better feeling than knowing that you have helped someone.
If you are passionate about helping others while providing an excellent customer service, this may be the role for you.
This role offers hybrid working between home and our Ashburton office, situated on the edge of the beautiful Dartmoor National Park (a robust home broadband connection is essential). The team work from the office at least one day a week, although this can be more if you prefer. You will need to live within an easily commutable distance of the office either by car or public transport, we suggest up to an hour's commute. During the probation and training period you will be required to come into the office at least 2 days a week.
Please note that this service is operational every day of the year and the successful applicant will be required to work on some weekends and bank holidays. Currently this is circa 1 in 4/5 weekends.
Must haves:
* Previous Customer Service experience
* Good understanding and practical experience of using Microsoft Office applications including Excel, Word, Teams and Sharepoint
* Previous experience of using multiple IT systems including CRM and other applications at the same time.
* Accurate data entry skills.
* Excellent listening, oral and written communication skills.
* Numeracy skills.
* Confident, professional, outgoing telephone manner.
* Flexible attitude to hours of work.
* Ability to work as part of a team.
Great to haves:
* Customer Service Qualification (Desirable)
* ECDL (European Computer Driving Licence) or equivalent qualification (Desirable)
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK has an exciting opportunity to join their fantastic team in Hull!
With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity.
As Assistant Manager in our Hull store (St Andrews Retail Park), you will support our Store Manager in all aspects of the business, helping to guide and support our valued team of Shop Assistants and volunteers while ensuring customers are provided with an excellent shop experience.
This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.
If this sounds like the role for you, we would love to hear from you!
Your skills, your goals, your chance to make a difference!
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- The ability to work collaboratively and consultatively with the Shop Manager
- Ability to lift and carry bags of stock up to 10kg's.
- Be able to lead a team of volunteers and staff
- Ability to delegate and coach staff
- Excellent customer services skills
- The ability to manage time under conflicting priorities
- IT literacy and numeracy skills
Ideally you will also have:
- The ability to understand and establish successful retail processes
- Ability to understand basic financial reports
- Experience in a customer facing role
What we offer in return:
- A 28 hour working week
- 25 days holiday (pro-rata) + bank holiday allowance
- A generous pension - we will contribute 8%
- Great discounts and rewards through Blue Light Card and BenefitHub
- Life assurance, Bupa health cashback plan
- Tickets for Good - Free and discounted tickets for events
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
The client requests no contact from agencies or media sales.
Thank you!
Age UK is currently looking for a dynamic campaigner to mobilise our campaigns community and help change how we age. You will have fantastic organisational and project management skills, with an understanding of advocacy and campaigning (online and offline).
You will also have the creativity and communication skills to help us achieve important change working with and for older people on key issues such as poverty and access to health and social care. Find out more about the role below and apply to join our collaborative and passionate External Affairs Team.
This role is permanent and offered on a Hybrid / London contract. There is a requirement to be in the office at least once a month . There will also be occasional travel to support at events across the country.
Age UK Internal Job Grade - 7L
Must haves:
* Excellent project management skills.
* Experience of organising events.
* Excellent written and oral communication skills.
* Experience of writing persuasive communications to engage a range of supporters online and offline.
* Understanding of political processes and key decision-making environments, including the UK Parliament.
* Ability to manage a complex workload, set priorities and meet tight deadlines.
* Good interpersonal skills and ability to develop and sustain professional working relationships. Ability to be proactive and flexible, and to identify new opportunities.
* Strong interest in creating change and passion for social justice.
Great to haves:
* Knowledge and experience of campaigning both online and offline.
* Some knowledge of the issues affecting people in later life.
* Experience using Engaging Networks or other campaigning platform.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Requirement to be in the office at least once a month and to be available to support meetings and events in London when required. There is a requirement to travel and occasionally to stay overnight (e.g. running events in different parts of the country, party conferences or filming storytellers in different parts of the country); some out of hours working (e.g. occasional evening Parliamentary events).
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.