Age Co is a brand that Age UK and its trading companies have developed for the sale of a variety of products and services, all designed to meet the needs of older people that give excellent service and support at a fair price. We continually monitor the performance of these partners to ensure our high standards are met.

We are recruiting for a Commercial Manager on a 12 month fixed term contract to be responsible for actively managing the relationships and developing the strategy for our Independent Living Commercial Partners.

The successful post holder will develop credible business plans and product strategies to enhance income generation and closely manage the partners against SLA's, KPI's and contractual terms, working in close partnership with the Commercial Partners and the wider team to deliver results across all areas.

This fantastic opportunity offers hybrid and flexible working between home and a central London co-working hub.

You will have

* Previous experience of mobility products and of the Independent Living Market with an understanding of how these products are regulated and manufactured.
* Proven ability to establish strong collaborative working relationships with key internal, external and industry stakeholders.
* Experience with similar product/service markets and an understanding of the need to operate within relevant regulatory standards
* Consumer and market oriented, skilled in maintaining excellent relationships with product partners with a focus on the outcome.
* Ability to demonstrate commercial acumen, negotiation and influencing as well as strategic sales and business planning.
* Knowledge of markets conditions and competitor activity and the implication of these on our customers, competitors and products.

What we offer in return

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme.
* Excellent pension scheme, life assurance, Simply Health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Discount on Gym Membership and Go Sweat Fitness & Wellbeing Benefit.
* You Did It Awards - recognition awards from £100-250.

Additional Information

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Age UK are recruiting for a Head of Fundraising Strategy & Innovation to lead their award winning team at an exciting time of fundraising growth and development.

This post will lead on strategy development and innovation culture across the fundraising directorate, ensuring fundraising awareness is embedded throughout the organisation and opportunities for cross directorate working are embraced.

Focused on strategic planning, alignment and monitoring of our fundraising operations and processes to ensure that we meet strategic fundraising objectives, whilst creating a culture of innovation, development, continuous improvement, and success.

The successful post holder will champion audience led fundraising across the fundraising division, using insight and analysis to identify and share opportunities. Supporting teams to drive business decisions that enable growth and instilling best practice across the division.

This fantastic opportunity offers hybrid and flexible working between home and a central London co-working hub.

You will have:

* Proven track record of success across individual or mass-market fundraising areas/audiences
* Deep understanding and proven track record of marketing and stewardship techniques
* Proven skills in strategic thinking and planning and complex problem solving on key issues
* Demonstrable ability to use data and insight to inform decision making and product and/or process improvement
* Ambition, drive and enthusiasm to lead and embed a culture of top-class fundraising performance
* Evidence of developing and implementing new process or products
* Proven experience of planning and process management and improving operational processes or systems
* Proven experience of leading cross-team projects and influencing and motivating a variety of stakeholders at all levels
* A high level of emotional intelligence with ability to navigate the dynamics of relationships to achieve objectives

What we offer in return:

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme.
* Excellent pension scheme, life assurance, Simply Health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Discount on Gym Membership and Go Sweat Fitness & Wellbeing Benefit.
* You Did It Awards - recognition awards from £100-250.

Additional Information:

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Age UK's Digital and Technology Team are recruiting for a Digital Project Manager to manage, drive and deliver digital projects relating to Age UK websites and other digital products.

This fantastic opportunity will allow the post holder to work on a broad range of projects with a variety of stakeholders across the charity. It will best suit a driven individual with previous project management success gained using Agile project methodology.

This role offers hybrid and flexible working between home and a central London co-working hub. It is anticipated that the post holder will be required to work from our London office one day per week.

You will have:

* Experience of managing digital projects and prioritising your work
* Knowledge and experience of user centred design and user experience techniques
* Proven skills in different project management methodology, preferably in Agile
* The ability to consult, collaborate and influence colleagues throughout the organisation
* Excellent communication skills with good level of negotiation, influencing and presentation skills, especially when communicating technical issues or solutions to non-technical colleagues.
* Experience of working in a cross functional team.
* The ability to think innovatively and drive forward change and implement plans.
* Ability to problem solve, to be adaptive and flexible in approach and to be solution-focussed.

What we offer in return

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme.
* Excellent pension scheme, life assurance, Simply Health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Discount on Gym Membership and Go Sweat Fitness & Wellbeing Benefit.
* You Did It Awards - recognition awards from £100-250.

Additional Information

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Age UK are recruiting for a Senior Manager on a 12-month fixed term contract to lead our Individual Marketing Loyalty team.

In this role you will drive the strategy to deliver a best-in-class loyalty portfolio that inspires supporters to continue to support the work of Age UK. You'll do this by working across a variety of direct marketing channels and products to grow repeat giving and ensure our supporters feel valued and appreciated; supporter satisfaction is very important to us! Using audience insight we find the moments that are important for supporters and understand their motivations to best engage them with our cause.

This is an exciting opportunity for an individual who has experience leading direct marketing fundraising teams and has proven experience using supporter focused strategies to grow supporter loyalty. In this role you will be able to develop your leadership skills, further develop the Loyalty strategy for Age UK and continue to foster an ambitious and collegiate individual marketing team.

Monday to Friday, hybrid working model; each Thursday to be office based (America Square, London) other days can be either home or office based.

You will have:

* A demonstrable skillset in leading supporter loyalty teams at a senior level.
* A solid foundation of experience within the Direct Marketing discipline across offline and online channels with single and multiple product journeys.
* The ability to evidence experience of managing complex direct marketing budgets and campaigns.
* Experience of delivering and developing a multi-year strategy
* Solid experience in prioritisation and workload planning
* Experience of using data and insight to drive performance optimisation and improvement. Numerate with good analysis skills with ability to analyse and interpret results and translating this analysis into action
* Experience of using qualitative and quantitative supporter/customer insight to develop products, propositions and campaigns
* Experience of supplier management
* The ability to work on your own initiative and be a self-starter.
* Communication and interpersonal skills, with the ability to work with people at all levels.

What we offer in return

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme.
* Excellent pension scheme, life assurance, Simply Health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Discount on Gym Membership and Go Sweat Fitness & Wellbeing Benefit.
* You Did It Awards - recognition awards from £100-250.

Additional Information

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Can you help us make the UK a great place to grow older?

Age UK are currently recruiting for a Senior Analyst - Social Care in their impactful Influencing Team. The post holder will undertake quantitative research to address questions about older people's need for and access to social care, to support Age UK's work influencing the social care policy agenda.

The post holder will generate, synthesise and communicate quantitative social research; and guide and support colleagues within Age UK on the appropriate use of research and statistics.

This is a 2 year fixed term hybrid contract offering flexible working between home and a central London co-working hub.

All applications MUST be accompanied by a full supporting letter, stating where your skills and experience meet the requirements of the role.

You will have

* Substantial experience of research project management and assessing the quality of research evidence
* Experience of using quantitative social science research to inform policy
* Excellent quantitative research skills, including the ability to manage and undertake secondary analysis of large datasets using Stata or R
* Knowledge of relevant sources of publicly available data on older people's social care and associated topics, and an understanding of how to appropriately analyse them
* Awareness of recent developments in social care policy and an understanding of the impact these have for older people
* Experience of supporting non-specialists to interpret and communicate research and statistics
* Excellent written and oral communication skills with the ability to be concise and precise, and to communicate research findings to various audiences
* The ability to manage a complex workload, set priorities and meet tight deadlines
* Empathy and understanding of equal opportunities and the needs of older people
* Ability to support and challenge internal colleagues, with self-confidence and a commitment to communication and helping others meet shared goals.

What we offer in return

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme.
* Excellent pension scheme, life assurance, Simply Health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Discount on Gym Membership and Go Sweat Fitness & Wellbeing Benefit.
* You Did It Awards - recognition awards from £100-250.

Additional Information

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Due to the increased demand for our Telephone Friendship Service we are pleased to be recruiting for additional coordinators to support older people who need us most. We are growing our team over the next few weeks and have several new positions in our supportive and friendly team.

Our National Telephone Friendship Service, offers older people all across the UK friendship over the telephone. We support thousands of matches between older people and trained volunteers, who together enjoy a regular weekly telephone chat. Our service makes a huge difference to the lives of older people who are lonely and isolated - giving them a chance to make a new friend from the comfort of their home.

As a Friendship Co-ordinator you'll be the first port of call to support our volunteers and our older members, ensuring that our service runs safely and efficiently. We support volunteers and older people all over the UK - so you'll need to be comfortable spending a lot of time on the phone and communicating by email - and have excellent customer service skills. You'll also need to be passionate about supporting older people and have a good understanding of older people's needs.

Please note, this role can either be based at our office in Blackpool, or in Ashburton Devon. The team is split across these two locations. We are currently fully home-based, so you must have a suitable space to work at home (all IT equipment will be provided). We plan in future to move to a flexible model of home and office based-working, so you will need to be within a reasonable distance of either the Blackpool or Ashburton office and be willing to travel there.

This role is a 35-hour working week, 5 days out of 7 with start and end times between 8am and 6pm. It will include weekend and bank holiday shifts, which will be arranged on a rota basis.

About you

• Excellent communication skills
• Confident and friendly telephone manner
• Demonstrates empathy, respect and kindness
• A passion for supporting older people
• The ability to work flexibly
• Excellent IT skills including Microsoft Office
• Ability to manage a busy workload
• A commitment to promoting equality and diversity
• A positive team player

What we offer in return

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme.
* Excellent pension scheme, life assurance, Simply Health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Discount on Gym Membership and Go Sweat Fitness & Wellbeing Benefit.
* You Did It Awards - recognition awards from £100-250.

Additional Information

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Due to the increased demand for our Telephone Friendship Service we are pleased to be recruiting for additional coordinators to support older people who need us most. We are growing our team over the next few weeks and have several new positions in our supportive and friendly team.

Our National Telephone Friendship Service, offers older people all across the UK friendship over the telephone. We support thousands of matches between older people and trained volunteers, who together enjoy a regular weekly telephone chat. Our service makes a huge difference to the lives of older people who are lonely and isolated - giving them a chance to make a new friend from the comfort of their home.

As an Activity Co-ordinator you'll support older people through the initial stages of our Telephone Friendship Service, ensuring that our service runs safely and efficiently. We older people all over the UK - so you'll need to be comfortable spending a lot of time on the phone and communicating by email - and have excellent conversational and customer service skills. You'll also need to be passionate about supporting older people and have a good understanding of older people's needs.

Please note, this role can either be based at our office in Blackpool, or in Ashburton Devon. The team is split across these two locations. We are currently fully home-based, so you must have a suitable space to work at home (all IT equipment will be provided). We plan in future to move to a flexible model of home and office based-working, so you will need to be within a reasonable distance of either the Blackpool or Ashburton office and be willing to travel there.

This role is a 35-hour working week, 5 days out of 7 with start and end times between 8am and 6pm. It will include weekend and bank holiday shifts, which will be arranged on a rota basis.

About you

* Excellent communication skills
* Confident and friendly telephone manner
* Demonstrates empathy, respect and kindness
* A passion for supporting older people
* The ability to work flexibly
* Excellent IT skills including Microsoft Office
* Ability to manage a busy workload
* A commitment to promoting equality and diversity
* A positive team player

What we offer in return

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme.
* Excellent pension scheme, life assurance, Simply Health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Discount on Gym Membership and Go Sweat Fitness & Wellbeing Benefit.
* You Did It Awards - recognition awards from £100-250.

Additional Information

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Age UK's vision is a world where everyone can love later life. We know some people can face illness, loneliness or poverty as they grow older. Whatever the situation, Age UK provides support and vital services to help make later life the best it can be. We're passionately committed to helping as many people as possible love later life.

We are looking to recruit a Project Manager to join the award-winning Warm Homes Team to deliver a high-profile programme of multiple local activities, aimed at reducing fuel poverty and cold-related ill-health among the most vulnerable older people.

Main Responsibilities:
* Management of specific projects and workstreams, as agreed with the Programme Manager.
* Develop and manage project plans, using appropriate tools to track progress.
* Ensure project objectives and outcomes are met.
* Manage project risk and escalate as appropriate.
* Ensure compliance with all funding and partnership contracts and agreements.
* Responsible for budget of up to £1.6m.
* Ensure robust project monitoring frameworks are in place and implemented.
* Provide management information and regular reporting in accordance with requirements.
* Act as spokesperson for projects as appropriate.
* Work with the Programme Manager and Head of Wellbeing to contribute to the development of the strategic goals and objectives, and new funding proposals.

You will have:

* A track record of successful project management within a fast paced, complex organisation.
* Project design and delivery.
* Excellent Excel skills to compile and analyse complex monitoring information/ large volumes of data.
* Managing successful relationships with local stakeholders.
* Budget and contract management.
* Risk management.
* Experience of working with a range of funding bodies and adhering to reporting requirements.
* Experience of working collaboratively in a fast paced, complex environment, building networks with a diverse range of people and project managing cross-divisional work.
* Experience of line management
* Knowledge of interventions for older people to support them to keep warm and well in winter, and to reduce fuel poverty is desirable.

Please note line management experience is essential for this role

Interview dates: Tuesday 7th and Thursday 9th December

What we offer in return

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme.
* Excellent pension scheme, life assurance, Simply Health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Discount on Gym Membership and Go Sweat Fitness & Wellbeing Benefit.
* You Did It Awards - recognition awards from £100-250.

Additional Information

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Age UK runs a National Telephone Friendship Service, offering older people all across the UK telephone friendship. We support thousands of matches between older people and trained volunteers, who together enjoy a regular weekly telephone chat. Our service makes a huge difference to the lives of older people who are lonely and isolated - giving them a chance to make a new friend from the comfort of their home.

Our service is expanding rapidly following a huge increase in need for our service from older people over the past 18 months. We're looking for a Friendship Services Manager to look after the day-to-day management of our national Telephone Friendship Services, ensuring the team provide a fantastic service to the older people and volunteers we support all over the UK. Working alongside two other Friendship Service Managers in our offices in Blackpool and Devon, and reporting to the National Manager for the service, you'll ensure that the service is delivered to a high standard, and that our large team of staff are well supported.

Please note, that this role is currently fully home-based, so you must have a suitable space to work at home (all IT equipment will be provided). We plan in the near future to move to a flexible model of home and office based-working, so you will need to be within a reasonable distance of the Blackpool office and be willing to work there regularly. This role will involve sharing weekend and evening cover along with 3 other managers on a rota basis.

You will have

* Demonstrable people management skills and experience of line management
* Experience in delivering training and coaching
* Experience of delivering and managing projects
* Excellent IT skills including Microsoft Office
* Experience of working towards and delivering KPIs
* Excellent communication and customer service skills
* Knowledge of safeguarding and mental health issues
* A passion for supporting older people and volunteers

Please see the attached job pack for a full job description and person specification.

What we offer in return

In return we can offer an excellent salary of £24,000-£26,000

* 26 days annual leave + bank holidays + annual leave purchase scheme.
* Excellent pension scheme, life assurance, Simply Health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Discount on Gym Membership and Go Sweat Fitness & Wellbeing Benefit.
* You Did It Awards - recognition awards from £100-250.

Additional Information

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.