• Are you looking for volunteer roles ?

    Go to volunteering section

1,823

Jobs

Job Alerts On

No alerts left

Get job alerts sent straight to your inbox.

*Please enter a valid email

You haven't selected any filters. To create a tailored job alert, select your filters first.

Oh no!

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

Verify your email address and start receiving the latest job recommendations. Sign in or create an account to start managing your alerts.

A job alert for this search or a similar search term already exists. You can manage your job alerts by clicking here:

Closing in 3 days
High Trees Community Development Trust, London (On-site)
£25,000 - £30,000 FTE (15,000 - £18,000 pro rata per year)
Our Youth Workers and Play Workers play a pivotal role ensuring the smooth running of our services for children, young people and families.
Posted 1 week ago
Closing in 2 days
Northorpe Hall Child & Family Trust, Mirfield (Hybrid)
£38,000 - £40,000 per year
We are seeking a passionate, strategic and creative Income Generation and Partnership Manager to help us Transform Young Lives!
Posted 1 week ago
Closing in 2 days
The Royal Marsden Cancer Charity, Sutton (On-site)
£25,650 per year
We’re looking for a highly organised and proactive individual to join our team as the Individual Giving Assistant – Supporter Acquisition.
Posted 1 week ago Apply Now
Closing in 2 days
Northorpe Hall Child & Family Trust, Mirfield (Hybrid)
28000 to 30000
Seeking a proactive and creative individual to help raise our profile and generate vital income so we can continue to Transform Young Lives!
Posted 1 week ago
Kings Active Foundation, Sheffield (Hybrid)
£29,000 per year
Posted 1 week ago Apply Now
When You Wish Upon a Star, NG8 6PY (On-site)
£40,000 - £45,000 per year
Reporting to the CEO, the Financial Controller will be responsible for all aspects of finance and be able to work to deadlines.
Posted 1 week ago Apply Now
Closing in 3 days
Birthrights, Remote
£70000 - £75000 per annum
Posted 1 week ago Apply Now
Harris Hill Charity Recruitment Specialists, Dorset (Hybrid)
Up to £32,000
Posted 1 week ago Apply Now
Closing in 2 days
Beat Eating Disorders, Remote
£41,000
Our Philanthropy Manager plays a key role in generating the income Beat needs to provide a lifeline to people affected by eating disorders
Posted 1 week ago
Closing in 2 days
Bluebell Wood Children's Hospice, Sheffield (On-site)
£27,795 per year
We are looking for an enthusiastic Senior Cook, passionate about quality food and excellent customer service
Posted 1 week ago
Closing in 2 days
IntoUniversity, Middlesbrough (On-site)
£27,400 per year
Posted 1 week ago
Page 85 of 122
Sheffield, South Yorkshire (Hybrid)
£24,000 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

We’re looking for a Customer Service Specialist to join our busy Membership Team. You will develop relationships and engage with our key demographic – parents, guardians, schools and children – to provide outstanding customer service and increase membership sales, as well as supporting our charitable initiatives, processing bookings, dealing with payments, following up on concerns and ensuring we deliver on all our customer expectations.

Key Responsibilities

1. Prepare

a. Understand all aspects of Kings Active Foundation’s mission, our values and strategy

b. Understand our processes and policies to represent the organisation and deliver exceptional customer service

c. Become fully orientated in Kings Camps booking and Membership services

d. Understand and deliver departmental sales and service targets

e. Monitor performance of current initiatives and support the development of new initiatives to improve the customer experience and membership sales.

2. Sell

a. Provide excellent customer service to both new enquiries and existing members

b. Maximise bookings from potential and existing members

c. Proactive outbound communication to members to encourage bookings and gather feedback

d. Represent the Kings Camps brand and values consistently in all interactions

3. Service

a. Provide timely and appropriate response to enquiries, questions and complaints

b. Provide requested information to members via phone, email, socials, post or other means

c. Seek and support the delivery of our charitable initiatives, group and business bookings in line with pre-agreed targets

d. Ensure all child details are accurate, updated and provided to relevant staff

e. Respond to online and external feedback through multiple platforms

f. Provide other support for Membership or other departments as requested 

Benefits

Based at Sheffield Head Office

• Salary £24,000+ per annum dependant on experience

• 37.5 hours per week (Mon-Fri) within 8am-6pm but flexible to optimise maximum engagement (Our work involves extended hours and weekend work at peak times of the year)

• Hybrid working model between our Sheffield Head Office and home-working

• 20+ days annual holiday (increasing up to 25 days during length of service) plus statutory and additional discretionary holidays

• Auto-enrolment company pension with employer contributions

• Subsidised school holiday childcare provision (for 5-15 years)

• Secure, free onsite parking at Sheffield Office

• Report directly to Membership Manager with monthly 1:1 meetings

• Annual performance review 

Ideal Personal Specification

• 1-2 years’ experience in a customer service role

• Highly personable and a proactive team player

• Experience of working cross-departmentally and/or with external organisations

• High level of verbal and written communication with attention to detail

• Experience of compiling reports and data analysis

• Excellent digital and computing skills

• Motivated by; and supportive of; the mission and values of Kings Active Foundation

About Us

Established in 1991, Kings Active Foundation is a UK registered charity with a vision of a world where children love being active, and a mission to get children active, having fun and learning together. We are experts in using active games, sport and fun to connect with children via our activity programmes and we equip, enable, and inspire others to deliver activity programmes. We are a small team doing big things. We have a passion for our work and a desire to get more children active and improving their physical and mental wellbeing.

Our Safeguarding Promise

We are committed to safeguarding and promoting the welfare of children and young people. Safer recruitment is central to the way we work, and all staff and volunteers are expected to share our commitment to safeguarding, always creating an environment where young people feel safe and can thrive.

Application Instructions

Please ensure you provide a covering letter/email to highlight your experience and reasons for applying for this opportunity with Kings Active Foundation.

Posted by
Kings Active Foundation View profile Organisation type Registered Charity Company size 21 - 50

We’ve a vision of a world where children love being active, and we exist to get children active, having fun and learning together.

118498218_710573343005060_831493436845843999_n.jpgNZ9_9499.jpgLomond 221919322_4730154173662303_1045778563134032214_n.jpgRecruitment - Kings-2.jpg
Posted on: 26 May 2025
Closing date: 25 June 2025 at 16:45
Tags: Administration, Advice / Information, Communications, Fundraising, Retail / Sales, Customer Service, Child Protection, Culture, Customer support, Database Management, Safeguarding, Students / School, Youth / Children