Bookshop Team Leader - Chichester

Amnesty International UK wants to inspire and mobilise more people with its message of freedom, justice and equality. To do this, we are searching for a Bookshop Team Leader with bags of initiative to run our new Chichester Bookshop and grow our profit, to support this work.

About the role

As Bookshop Team Leader you will be responsible for all aspects of the Amnesty Bookshop soon to open on Eastgate Square, ensuring that it is consistently inviting to customers, well-stocked, well-staffed and safe. This includes recruiting, guiding and inspiring a 20+ strong volunteer team, maximising the value from donations, creating enticing displays and dealing with problems as they arise. Accountable for the shop performance, you will use your initiative, and work closely with the Regional Manager, to seek ways to grow sales and profit, reach a wider audience, and make the shop successful.

The role may be for you if:

• You have experience of successfully working in a fast-paced customer-service environment, juggling a very busy and varied workload.
• You enjoy a high degree of autonomy in your work and manage your time effectively to make sound decisions efficiently.
• You are used to working with performance targets, you are commercial and creative in finding ways to succeed.
• You have experience of recruiting, managing and training a team of staff and or volunteers, and enjoy creating a strong team.
• You are highly organised and can develop and maintain procedures and processes in a work setting.

And of course, you have a good understanding and enjoyment of books.

Our Commitment to you

Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.

New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (both pro rata for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.

Apply for this role

The vacancy may be closed earlier than advertised if a high standard of applications is received. If you wish to be considered for the role, avoid delay in submitting an application.

We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.

To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.

Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.