People Operations Administrator

Are you an administrator looking to make a difference to children and young people’s lives? If you’ve answered yes, please read on below to hear more about our exciting opportunity!

Anna Freud is seeking a People Operations Administrator to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.

Joining this role offers hands-on experience across the full employee lifecycle, building strong HR, payroll and systems expertise in a fast-paced, purpose-driven environment. You’ll be part of a small, high-performing team that supports each other, tackles priorities together, and embraces innovation, using technology to improve how we work, all while keeping a genuine sense of humour.

What you’ll do

This is a varied and hands-on role at the heart of People Operations, supporting the full employee lifecycle while delivering a responsive, accurate and customer-focused HR service. As the People Operations Administrator, you will:

• be tasked with managing and responding to HR and recruitment inbox queries, triaging where needed.
• maintain accurate employee data and records within the HR system.
• support onboarding, compliance processes (e.g. DBS, visas) and lifecycle administration.
• prepare contracts, letters and documentation, and assist with payroll processes.
• contribute to internal communications (e.g. intranet, newsletter) and supporting team projects.

What you’ll bring

You’re a proactive, organised administrator with some HR experience, who enjoys keeping things running smoothly, supporting others, and being part of a collaborative team.

Essential requirements:

• Experience in a busy HR or administrative environment, handling queries, data and documentation.
• Solid understanding of the employee lifecycle and core HR processes. 
• Confident using HR systems, Word and Excel, with strong attention to detail.
• Able to manage competing priorities and stay organised in a fast-paced setting.
• A collaborative, approachable style, with an interest in improving processes using digital tools.

Key details

Hours: full-time, 35 hours per week: usual working hours are Monday to Friday, 09:00-17:00.

Salary: £28,977 per annum FTE, plus 6% contributory pension scheme.

Location: hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London office (4-8 Rodney Street, London N1 9JH).

Contract type: permanent.

Next steps

Closing date for applications: midday (12pm), Thursday 14 May 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Friday 15 May 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held in-person or remotely from 11 May 2026 onwards.

How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Questions?

Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.