Senior Supporter Care Coordinator

Salary: £33,048
Contract: Permanent - 35 hrs per week
Location: London, Old Street -  2 days per week 
Closing date: 25th May
Benefits: 8% pension, cycle to work scheme, discounted health scheme

We have a great opportunity for a Senior Supporter Care Co-Ordinator, working with The Children’s Society. This role will be working within the customer care team that provides warm and dedicated assistance to the charity's supporters.

This is busy, multi-faceted role where you will be inspiring and leading other members of the team, processing and thanking donations to agreed deadlines, engaging with supporters and fellow staff members through a variety of different channels, and championing and adhering to data protection and fundraising compliance.

As part of this exciting role, you will be part of a friendly team, ensuring that supporter correspondence is responded to promptly and in a warm and engaging manner.
To be successful as the Senior Supporter Care Co-Ordinator, you will need:
 

• Experience working in a customer-facing environment 
• A real pride in your work and attention to detail
• Excellent communication skills across all channels

If you would like to have an informal discussion, please call and ask to speak with Ashby

Ashby Jenkins Recruitment are a specialist charity recruitment agency; we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserves the right to end the application period sooner.

If you would like to discuss this role with us please quote the reference 2598AJ