Outreach Support Worker

Who we are

Do you share our core charity values of Independence, Empowerment, Staff Recognition, Sustainability, Professionalism and Partnership?

Balance is a specialist provider of range of progressive and high-quality services for vulnerable people living in SW and West London.

Our primary purpose is the development of services that support and stregthen the self-confidence, ability and independence of adults living with a learning disability or enduring mental health need. We offer a range of services including supported living as both an outreach and small supported living house service, horticultural therapy and skills training at our Community Garden and Nursery, day opportunities services for people with complex support needs, as wells as employment support services for people with a range of disabilities.

Our staff are experienced, knowledgeable and commitmed to widening the knowledge and experiences of those we support in a positive and inclusive way.

The Role

Our dynamic team supports over 80 adults living within SW London. The role is predominantly lone working in the community, but you will be supported by and part of a large support worker team.

Experience is not required, as full training will be provided. Many of those who work with us have never worked in social care previously.

You will need:

• To be committed to providing high quality support to empower adults with learning disabilities and mental health needs to meet their outcomes, realise their potential and enable their independence.
• To have good communication and engagement skills with all those you meet within your role.
• To engage in monthly supervision and training as required.
• To have competent computer skills and a willingness to develop record keeping skills.
• To be flexible in your working hours - across 7 days a week including evenings.
• To be passionate, resilient, and committed to supporting people.

Our Culture and Values

Our Purpose

The development of services that support the independence of vulnerable people with
learning disabilities and/or enduring mental health needs and the continuing development
of services within South West & West London.

Our Mission

• To support people to live safely and healthily in their own homes
• To provide the tools and opportunities people need to live independently & successfully
• To Ensure people have choice and control over the support they receive

There are six key values underpinning our approach to our work, both for those who use our services, supply them on our behalf or directly as our employees:

• Empowerment – Helping people to have voice
• Partnership – Working effectively with other services
• Sustainability – protecting the future of our work
• Staff Recognition – Valuing each other in our daily work
• Professionalism – Proving a reliable and high-quality service
• Independence – Helping people live the lives they want

Equality, diversity and inclusion policy

As a disabilities charity we take an assertive view on inclusion and diversity. We have worked hard in the last two years to diversify our board, workforce and those accessing our services.

We have increased leadership across the charity that reflects the communities we operate in and that we work with. We have fully revise all operational policy and governance to ensure we are meeting both our legal as well as our own quality standards in terms of inclusion and fairness across our business.

We have been independently audited and quality assured by a number of independent and contracting organisations to ensure we continue to meet those commiemtents. And we review annually through client and staff questionnaires in addition to our values based performance evaluation process how well we are doing against our corporate benchmarks.

Benefits

We offer the following benefits for paid jobs:

Cycle to work scheme

Employee discounts

Staff have access to range of discount schemes including Blue Light Card

Mental wellbeing support

Free access to the charity's employee assitance programme offering a range of talking therapies, mental health support and advice

Season ticket loan

Training opportunities

We provide access and funded support to training both for career development and as part of each specified role

25 days annual leave plus bank holidays and an additional day off for your birthday!