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Page 13 of 123
Peterborough, Peterborough (Hybrid)
£26,425 per year
Full-time
Contract (31st March 2026)

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Citizens Advice Peterborough[CAP] is the leading provider of generalist advice services in Peterborough. We help approximately 5,000 people each year with free, confidential, and impartial advice on a wide range of issues.

At CAP we try to help people find a way forward, our advice helps people to overcome life’s challenges – from dealing with the cost of living crisis, managing their money, understanding their housing rights; navigating benefit rules to clarifying their employment situation.

A team of four income maximisation advisers are at the frontline of our new service.  You will use your skills and experience to understand the clients’ situation and capability through sensitive interviewing skills, then providing informed information and advice on next steps to help resolve the presenting issues.

It will be an exceptionally rewarding and worthwhile role, and you can be certain we’ll invest significantly in your personal and professional development – so we need someone who enjoys dealing with people who is organised, focused and committed to good client care and resolving problems.

You will need an understanding the benefits system, debt assessments and housing issues, with an interest in equity and diversity with proven advice skills. You will need a level of empathy to work with clients and be organised with a methodical approach. Above all, you will possess a degree of understanding, good team spirit and a determination to make a difference.

Application resources
Application Instructions

In you cover letter please explain how you meet the points outlined in the Personal Specification - please keep your cover letter to a maximum 2 A4 pages

Posted by
Peterborough Citizens Advice Bureau View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 30 May 2025
Closing date: 13 June 2025 at 16:00
Tags: Advice / Information, Advocacy, Engagement / Outreach