Fundraising Events Executive

Job Overview

• Responsible for developing and delivering all fundraising events with the support of the Fundraising Events Manager
• Ensure that all event participants - virtual or physical have an exceptional experience to maximise income and are placed at the heart of everything that we do.
• Build excellent relationships with event participants to ensure future event participation.
• Support the FEM in creating and implementing user journeys for each event and review regularly based on audience insight and current event fundraising trends.  
• Create tailored fundraising materials with the support of our marketing team.

Key responsibilities

• Ensure that all event project plans are in place, liaise with stakeholders to ensure that all deadlines are met, working within budget and ensuring income targets are met.
• Steward participants based on their supporter journey.  To include calls, sending supporter communications, providing fundraising support, following up to ensure donations are received, personalised thanking and survey. 
• Attendance at events to enhance our supporters experience and deepen their relationship with Ben.
• Work with FEM and marketing team to produce marketing collateral, merchandise and other support materials based on each event. 
• Ensure that all participants have a fundraising page on Enthuse and Salesforce is updated with all current contact information. Including income and communications. 
• To lead and deliver on certain Ben and Third-party events including supervising Ben employees and on-site contractors.
• Ensure that all bookings are invoiced, and payment received.
• Monitor and maintain social media groups and WhatsApp groups created for our Fundraising Events
• Update webpages relating to our Fundraising events with current content.
• Identify and capture inspiring stories from our event participants to share across our media and digital channels.

Technical Knowledge (E = Essential, D = Desired)

• Proficiency in CRM software (Salesforce) (E)
• Proficiency in using fundraising events platforms (Enthuse) (D)

Job Specific Competencies

• Excellent communication and interpersonal skills, with the ability to build relationships with supporters over a range of channels, including email, telephone and face to face. 
• Strong organisational skills with the ability to deal with a variety of tasks under pressure and working to busy and tight deadlines
• Ability to work independently and as part of a team, collaborating with colleagues within and across departments
• Strong project management skills ensuring delivery of events and journeys from start to finish.

Qualifications required

Our teams are made up of people who are committed to our ambitious goals – you do not need to be degree educated to secure a role, but you should be able to demonstrate a combination of experience and competence that meets the requirements of the role

Experience required

• Relevant experience in delivering and attending events
• Experience of building excellent relationships with participants
• Experience of creating and implementing participant journeys

This job is suitable for someone who…

• Has a passion for events
• Has a natural ability to build relationships with our participants
• Contributes constructively and generously as part of a wider team
• Is passionate about the work that Ben does and the changes it can make to our automotive family
• Can turn one-time participants into lifetime supporters.