Maudsley Charity
Salary: £45,000
Location: Hybrid (minimum 2 days/week in Denmark Hill, London)
Closing date: 5pm, Thursday 9 April 2026
Charity People is delighted to be partnering with Maudsley Charity to recruit their new Evaluation & Learning Manager, an exceptional opportunity to join a bold, forward-thinking funder committed to transforming mental health care.
About Maudsley Charity
Maudsley Charity advances and accelerates positive change in mental health care in south London and beyond. Collaborating with South London and Maudsley NHS Foundation Trust, King's College London, and the King's Maudsley Partnership we create lasting change for people experiencing mental illness.
This is a transformative moment in Maudsley Charity's journey, and we're looking for an exceptional relationship fundraiser to join us and help grow collaborative income generation at a critical time for mental health. We are a grant-making charity with a proud history and a bold vision: to ensure that everyone who experiences mental illness, without exception, can access the care that's right for them.
The Role
As Evaluation & Learning Manager, you will play a central role in strengthening the Charity's ability to understand, evidence and communicate the impact of its work.
This is a highly collaborative, cross-organisational role supporting colleagues and grant holders to build a culture of learning, use data effectively, and embed high-quality monitoring, evaluation and learning (MEL) practices across all programmes.
Working within the Impact & Effectiveness team, you will:
Lead on Evaluation & Learning Approaches
- Design and implement proportionate, inclusive approaches to data collection, evaluation and evidence generation.
- Identify gaps in learning and devise realistic plans to fill them.
- Develop organisational tools, templates and reporting systems that make learning engaging, accessible and consistent.
Generate Insight & Drive Improvement
- Analyse qualitative and quantitative data and synthesise clear, actionable insights.
- Commission and manage external evaluation partners where required.
- Produce evidence that supports decision-making, accountability to Trustees, and continuous improvement across programmes.
Support and Equip Colleagues & Grant Holders
- Build MEL capability across the organisation through training, guidance and practical tools.
- Support applicants and grant holders with metrics, approaches and evaluation design.
- Help embed learning loops so insights flow between project delivery, strategy and grant-making.
Collaborate Across the Charity
- Work closely with the Grants team to strengthen impact questions within applications and reporting.
- Provide evidence and insight to Communications and Fundraising colleagues.
- Contribute to organisational learning events, thematic analysis, and partner-focused reflection sessions.
You will be joining a warm, values-led team committed to compassion, inclusion, integrity and continual learning, all in service of better mental health care for all.
About You
We're looking for someone who brings:
- Experience advising on or designing MEL approaches in a public or charitable context
- Confidence working with mixed-methods data and transforming it into meaningful insight
- Strong collaborative skills and the ability to work across a diverse organisation
- Curiosity, initiative and the drive to improve systems and processes
- The ability to juggle complex information, respond to competing priorities and support others
- Familiarity with NHS or mental health settings (desirable)
You may come from a wide range of backgrounds, what matters is your skill in helping organisations learn, adapt and evidence change.
Benefits
Maudsley Charity offers a generous, values-driven package, including:
- £45,000 salary
- Hybrid working - minimum 2 days per week in the Denmark Hill office
- 25 days' annual leave, rising with service + Christmas closure days
- Enhanced parental leave, cycle-to-work, season ticket loan
- Pension with up to 6% employer contribution
- Group Life Assurance and Group Income Protection
- Extensive training and development, plus EAP support
- A friendly, inclusive culture where diversity, equity and learning are core commitments
Interested in joining this impactful, transformative charity?
For the full job pack and to apply, please share your CV with Glen Manners at Charity People. You'll then receive details of the blind recruitment process, including a small number of short written/voice-note questions used for anonymous scoring.
Closing date: 5pm, Thursday 9 April
Interviews: 28th or 29th April (in person, with reasonable adjustments available) and 5th May, final stage interview, online
Our contacts at the Maudsley Charity have kindly offered to hold an “Ask Us Anything” webinar via Zoom from 12.30pm-1.30pm, Wednesday 25th March.
Please register your interest and submit questions in advance to us by contacting Reception at Charity People before 8am, on Monday 23rd March 2026 to ensure all of your queries are answered. Any further questions can be submitted via the Q&A function during the Webinar.
Maudsley Charity is an equal opportunities employer, and makes no discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex. We are committed to offering interviews to candidates who meet the role requirements and have lived experience of mental illness.
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Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we
Unlocking Potential is the charity that supports schools and communities to ensure no child or family struggles alone with their social, emotional and mental health needs. We provide flexible, over-time, multi-disciplinary therapeutic support that meets children and families where they are, and enables them to feel safe, understood and the best version of themselves.
The scale of the social and mental health challenges affecting children and families in the UK is greater than ever before and our services for schools, and with families, is an impactful response to unprecedented demand and unmet need for therapeutic support.
Vision
Everyone feels supported, equipped and able to achieve their potential.
Mission
Our mission is to provide tailored therapeutic support to more children, while training the practitioners of the future to build holistic, resilient social systems that equip children and their families with the confidence, tools, and skills to thrive at school and within their communities.
Values
Individual
Everything we do is about the individual and what is right for them – no two children, families or schools are the same.
Innovative
We look for new solutions, evolving our thinking and approach – ensuring the use of bold, co-designed practice.
Collaborative
We choose to work with others to find the best solutions – we are stronger together.
Overview
This is an exciting time to be joining the charity! Our new strategy focuses on growth and long-term sustainability, with ambitious plans to extend our reach and impact nationally and to expand and diversify our services. Our long-term ambition for the future is a transformed landscape of multi-disciplinary therapeutic support in schools, with UP acknowledged and recognised as a thought-leader, innovator, preferred collaborator and convener.
Working closely with the Finance & Resources Director, this newly created role will be a key member of UP’s Finance team, supporting the charity to successfully deliver the charity’s strategic plan. You will provide accurate financial information, robust accounting controls and support for budgeting and programme costing, helping the charity operate efficiently and sustainably.
This role is ideal for someone with experience in charity or not-for-profit finance, confident in accounting software (Xero) and with strong Excel skills. You will be highly organised, detail-focused, and able to communicate financial information clearly to non-financial colleagues.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT US
The Great Friendship Project is an award-winning organisation tackling loneliness through research-informed community programmes, campaigns, and partnerships.
We design and deliver social interventions that help people build real-world friendships, strengthen social confidence, and rise out of loneliness.
Over the past four years, we have delivered hundreds of community activities, partnered with major brands and public institutions, contributed to national research and policy conversations, and built a highly engaged community of tens of thousands of young adults.
As part of this work, we also run targeted programmes that respond to specific life challenges where loneliness can be most acute - including our new LaunchPad Programme, which supports young adults who are out of work to rebuild routine, confidence, and connection alongside practical employability support.
As we look ahead, we are now entering a critical next phase of growth, strengthening our foundations in preparation for wider national expansion.
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THE ROLE
This new Programmes & Operations Coordinator role will act as the central operational lead for day-to-day delivery.
You’ll take ownership of systems, operations, volunteer coordination, and delivery logistics, while working closely with the Founder across areas such as community activity, growth planning, partnerships, and fundraising.
As a growing organisation, this is a broad, hands-on role with scope to help shape systems, processes, and ways of working as we grow.
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OPERATIONS
- Planning & Scheduling - Develop and maintain operational plans, timelines, systems, and delivery schedules to support effective coordination across the organisation.
- Process Development - Establish and maintain clear processes for tracking tasks, deadlines, risks, outputs, and learning
- Documentation - Develop and maintain scalable documentation, playbooks, and operational processes to strengthen organisational readiness for growth
- Systems Management - Build, refine, and maintain digital tools, databases, and shared filing systems to improve coordination, visibility, and efficiency
- Financial Administration - Support basic financial processes, including processing invoices, tracking expenses, and supporting grant-related financial reporting
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PROGRAMME DELIVERY
- Delivery Oversight - Support the delivery of community programmes, campaigns, and pilots, to help ensure quality, safeguarding, and consistency
- Programme Logistics - Coordinate venues, volunteers, partners, and programme materials to ensure smooth delivery
- Participant Communications - Lead day-to-day communications with participants and community members, acting as a clear and reliable point of contact
- Community Development - Develop and refine induction, member contact, and retention processes to support a welcoming and inclusive community
- Impact Tracking - Support evaluation, feedback collection, and continuous improvement across programmes
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VOLUNTEER MANAGEMENT
- Recruitment & Onboarding - Lead the recruitment and onboarding of volunteers and interns
- Volunteer Coordination - Coordinate volunteer rotas, availability, and deployment across programmes and act as the primary day-to-day point of contact for volunteers
- Training & Development - Support volunteer training, shadowing, and development plans
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FUNDRAISING & GROWTH SUPPORT
- Business Development - Support the identification of new partners and assist with building and maintaining relationships, including day-to-day coordination
- Grant Writing - Assist with grant applications, funding research, and partnership follow-up
- Marketing & Growth - Support the development of marketing and growth plans, providing operational input and capacity planning
- Campaigns & Events - Support the delivery of national campaigns, research dissemination, and stakeholder events through coordination of logistics, volunteers, and internal systems
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WHO YOU ARE
- Reliable & Adaptable - You are proactive and can prioritise effectively in a fast-moving environment
- Problem Solver - You have strong organisational skills and a sharp eye for detail
- Great Communicator - You are comfortable with public speaking and talking to everyone from community members to trustees and partners
- The Sherpa - You have experience coordinating or leading teams, projects, or delivery activity
- Tech-Savvy - You love using digital tools (Google Workspace, Notion, Slack, Canva) to make work easier and more visible
- Flexible - You’re happy to work evenings or weekends, when required (N.B. Time Off In Lieu will be provided)
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EXPERIENCE - ESSENTIAL
- Experience in an operations, coordination, programme delivery, or project support role with responsibility for outcomes
- Experience managing multiple priorities across people, systems, and deadlines in a small or fast-moving organisation
- Confidence taking ownership, exercising judgement, and working with limited supervision
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EXPERIENCE - DESIRABLE
- Experience in a charity, community, events, or volunteer-led environment
- Experience supporting partnerships, fundraising activity, or grant applications
- Experience working closely with senior leadership or a founder
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BENEFITS
Beyond the opportunity to play a pivotal role in a growing social movement, we provide a supportive environment designed to help you thrive both personally and professionally.
- Meaningful work with real impact - Play a central role in tackling loneliness and helping people build lasting, real-world friendships
- Hybrid working - A flexible mix of office-based, community, and home-based working, with autonomy around how you structure your week
- 20 days annual leave + bank holidays + your birthday off - On top of this, you’ll also earn an extra day of annual leave every year you work with us, up-to 5 years
- Learning & development support - Opportunities to build skills across operations, programme delivery, fundraising, and leadership, with mentoring from the Founder and access to relevant training - where required
- Progression opportunities - As a growing organisation, this role is designed to grow alongside the organisation, with the potential to develop into a more senior role over time
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HOW TO APPLY
Please submit your application and CV by completing the online form via the link below.
If you have any queries about the role or application process, you can contact us via email or use the enquiry form on our website.
Non Charity Employer
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The Great Friendship Project is an award-winning non-profit organisation tackling loneliness through campaigns, research and community activities.