Retail Communications Officer

·       Birmingham Hospice is looking for a talented Retail Communications Officer to join our Income Generation and Marketing Team.

·       With 26 charity shops and more on the way, retail is vital to how we fund our care - and we need brilliant communications behind it.

·       This is a brand-new position with scope for a keen digital marketer to shape the role as their own.

·       It’s a hybrid role split between our offices in Selly Park and Erdington, our shops and home.

What you'll be doing

·       Producing compelling content for all social media platforms including TikTok and Instagram.

·       Under the guidance of marketing and retail managers, coming up with ideas for campaigns that help drive retail income, donations and footfall.

·       Marketing house clearances, furniture collections and new shop launches.

Who we're looking for

·       A creative, enthusiastic communicator with a passion for social media and an ability to confidently produce content that connects

·       A candidate with experience as a digital marketing executive, digital content creator, marketing assistant or similar.

Essential

·       Excellent written communication, organised, with attention to detail

·       Experience creating graphics, reels and editing in-app and in Canva and InDesign (or similar)

·       Full driving licence, access to car and happy to travel between shops.

·       Happy to bring a selection of best social media content to interview.

Why work at Birmingham Hospice

Every pound raised in our shops helps fund free care for local patients and families facing terminal illness. You'll work alongside people who genuinely believe in what they do, with flexible working, real autonomy, and the chance to see your content directly drive something that matters.

Important details

£30,484 - £33,037, depending on experience

Closing date: Midnight on Sunday 19th July 2026

Stage one interview (Teams) – 23rd or 24th July 2026

Stage two interview – in person – 30th July 2026