Jobs in Birmingham
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Why Access Social Care Exists
Everyday millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, none are confident they can meet their legal duties in the future. This affects all of us, we will all need social care at some point.
We all have a right to hold public bodies to account. But most of us cannot afford lawyers so rely on legal aid. The 77% drop in community care legal aid cases since 2010 means we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken.
What we do
Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
With a 98% success rate, our network of lawyers and barristers ensure fair access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need.
About the role
This is an exciting time to join our organisation. We have a new strategy and are growing quickly including across our senior leadership team. We have nearly tripled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. Access Social Care are an organisation of thirty-six people, and this is a new role in the People team coming at a period of growth to drive a thriving charity and help shape its future.
This is a fast-paced role whose emphasis is on policy / process / systems improvement as well as advising colleagues and managers across the organisation regarding all aspects of the employee lifecycle. You will work with people at all levels of the organisation supporting the People Director on strategy work streams as the organisation continues to grow and evolve.
Responsibilities
- Responsible for all day-to-day HR processes within the employee lifecycle to ensure staff are supported appropriately and legislative responsibilities are fulfilled
- Work alongside the People Director to map or review processes across the employee lifecycle, identify blockers and seek to implement solutions that create efficiency and clarity
- Advise on employee relations and discuss complex or sensitive cases with the People Director to decide the best course of action, ensuring that cases are resolved in a timely manner or be a trusted advisor to our managers with their people challenges
- Coordinate the delivery of projects, process and policy improvements as defined and prioritised within the People Plan, leading on workstreams as outlined by the People Director
- Support the People Director in sourcing training and learning solutions, and evaluating training
- Provide practical upskilling and training to managers and employees in HR practices and policy
- Coordinate recruitment efforts at Access Social Care, ensuring compliance with employment laws and providing guidance to managers. Manage the recruitment cycle and administration process from job ads to onboarding
- Support staff engagement activities across Access Social Care in conjunction with the People Director. These may include but are not limited to the following initiatives: staff survey coordination, and wellbeing events
- To be a super user and actively promote the use of the HRIS system (Bright HR) and ensure that electronic staffing records are updated and maintained accurately in accordance with GDPR
- Dealing with cyclical and ad-hoc data reporting and requests for information including data analysis
- Contribute to effective payroll administration ensuing information is shared with the Finance Officer in a timely manner, and collaborating with the People Director to address and rectify any issues and process improvements
- Work within the parameters of GDPR, ensuring data and information is protected and handled correctly
- Support the People Director as required in any duties which you could be reasonably expected to perform in line with this job description
Please see full Job Description for personal specification.
How to apply
We hope that having read this far; you still want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
- An up-to-date CV
- A completed diversity monitoring form - found within the Job pack.
- A supporting statement of no more than three pages, addressing: The essential requirements of the person specification
If you want support applying, please contact us directly.
Timeline for the recruitment process
Closing date: 23.59pm on Tuesday 14th May 2024
Interview and assessments on Thursday 23rd May 2024 and Friday 24th May 2024
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
Administration Officer – England Central
We are recruiting an Administration Officer to provide an effective and comprehensive range of administrative support to workstreams/projects, which will enable the charity to fulfil its function across Central England to a high-quality standard.
What you will do:
Coordinate training bookings, using the diary system, email and databases to ensure training is organised, allocated and delivered.
Create resource pack for colleagues delivering training courses and workshops.
Help to facilitate training delivery nationally, responding to email and telephone enquiries, ensuring preparation, materials, resources, venues, for all events are in place when required.
Help to plan, contribute to and attend PAPYRUS conferences, workshops and events as required.
Collate evaluations and feedback from training and project work.
Act as a first point of contact, including enquiries which may be complex in nature; assessing the nature and urgency of the correspondence and responding or referring to colleagues as appropriate.
Record all enquiries and contacts using the CRM database and ensure that the database is maintained and accurate at all times.
Assist with managing the office diary, arranging and organising meetings/bookings as required.
Manage stock and resources ensuring that the required items are available.
Administer petty cash as required in line with financial processes.
Respond to orders and other requests for information, from stakeholders, by phone, mail and email, according to policy and keep accurate and up to date records.
Undertake general clerical and administrative tasks to support the service as required (e.g., posting items, photocopying, scanning).
To be successful in this role you will have:
Demonstrable experience in an office administrator role or equivalent
A good working knowledge of Microsoft packages (e.g., Word, Excel, Access, PowerPoint) and hands on IT experience of database packages including electronic filing systems and online platforms.
Ability to work effectively with internal and external stakeholders.
Ability to resolve issues and identify solutions, seeking support and guidance where required
Salary: £23,114 per annum (NALC Scale SCP 4) progressing by increments to £23,893 per annum (NALC Scale SCP 6)
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Hours: 36 hours per week
Location: Birmingham (6, Embassy Dr, Birmingham B15 1TP) with some travel across Central England, and occasional travel across the UK.
Contract: Permanent
Closing date: 19th May 2024
Interview date: W/C 27th May 2024
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Support Coordinator
We’re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join our Stroke Recovery Services based in the Cornwall area. This is an exciting opportunity to work with stroke survivors and their families to provide Key Worker support following a stroke.
If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
Position: S11121 Stroke Association Support Coordinator (two posts)
Location: Home-based, Cornwall however, extensive travel will be required as part of this role (May include team meetings or other work-related meetings)
Hours: Full and part-time (1 x 35 hours per week post and 1 x 32 hours per week post)
Salary: Circa £26,700 per annum for full time hours, pro rata for part time hours
Contract: This is a fixed term contract until 31 March 2026. Our services are contracted, we currently have funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 19 May 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes including Communication support.
The Stroke Association Support Coordinator will:
· Support new stroke survivors and their carers from hospital discharge into the community.
· Provide personalised information, advice and support.
· Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
· Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
The Stroke Association Support Coordinator will:
· Support new stroke survivors and their carers from hospital discharge into the community.
· Provide personalised information, advice and support.
· Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
· Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state your preferred hours in your covering letter.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Engagement Officer
Home based
Salary: £27,000 per annum
Four-year fixed term contract
35 hours per week
Reporting to an Engagement Team Manager you will recruit volunteers by promoting Re-engage’s services.
develop effective relationships with new and existing referrers such as social prescribers and community link workers.
identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness.
support the wider Re-engage team in the delivery of our grant funded projects.
This role has a national UK remit and as and where the need arises.
Engagement Officer tasks and requirements:
- Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75+ who are experiencing social isolation and loneliness.
- Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
- Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
- Collaborating with the communications team to support the widest possible publicity for the charity’s needs through media and social media opportunities, local press, radio, TV, and online forums.
- Liaising closely with the fundraising team delivering against recruitment targets linked to grants and supporting them with persuasive proposals and grant applications, using acquired national knowledge and collecting case studies.
- Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
- Joint accountability, with colleagues, for growing the engagement of older people and the recruitment of volunteers into Re-engage's portfolio of services.
- Carrying out any other reasonable tasks assigned to you by your line manager.
- We put the safeguarding of our older people, volunteers, and colleagues at the heart of everything we do and as such, this role will be subject to an enhanced criminal record check.
Knowledge, skills, and attributes
Essential
- Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
- Digital first approach with strong ability and enthusiasm about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
- Experience of working with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
- Excellent interpersonal, written, and verbal communication skills.
- Organised and methodical approach to work with strong administrative skills.
- Self-motivated, able to work remotely at pace to deadlines with minimal supervision and meet KPIs.
- A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.
Desirable
- Experience working in a target-driven environment in community engagement or sales
- Understanding of the volunteer journey, including recruitment and engagement.
- Full driving license and own car preferred as this post may require national travel and the occasional overnight stay.
About us
We are positive about old age and committed to reducing loneliness so that older people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness or social isolation.
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together. These guide our day-to-day work, alongside our commitment to harnessing technology.
Joining our team means making a tangible impact on the lives of older people while enjoying a supportive and inclusive work environment. Although we operate remotely, we encourage teamwork and wellbeing through many and varied interest groups and virtual networking and social activities. We also offer periodic opportunities for regional groups of staff to meet face to face to discuss and feedback on specific operations issues.
How we recruit
Diversity and inclusion are important to us. We want our team of staff to be representative of all sections of society, and for each employee to feel respected and able to give their best.
We use the recruitment platform hireful. The application process includes an inbuilt anonymisation feature which removes identifiable personal data from your CV. We also add competency questions to the process which asses your approach to real issues that you would face in this role. Each response is anonymised and reviewed separately by each hiring team member before the total scores are averaged to create a leaderboard of candidates. Using hireful allows us to reduce unconscious bias and subjectivity, and candidates experience a more skills-based recruitment process which helps us to hire the best talent for our roles.
The closing date is 5pm on Monday 13 May 2024, however, you should note that we reserve the right to close the vacancy early if we receive sufficient applications. Therefore, if you’re interested in this role and in working for Re-engage, we would encourage you to apply ASAP. Interviews will be held w/c 27 May via Teams.
Benefits: Annual leave: 26 days plus bank holidays Remote working Flexible working Health: Bupa cash plan Pension Enhanced family friendly policies
REF-213725
We are looking to recruit a Collections Documentation Officer to join our team based in Stafford. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £25,360 per annum.
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future - using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.
Purpose of the Collections Documentation Officer role is to:
The Museum is looking for an experienced Collections Documentation Officer to join the team at an exciting time as we progress our Strategy to 2030 and continue the development phase of a National Lottery Heritage Fund supported programme of investment at our Midlands site.
You will help to administer the preparation of our collections to move to a new storage facility as well as provide admin support to the Museum’s Collections Review and Transfer programmes. This role will be based at our Stafford site and will work across all three Museum sites as required. Working elsewhere in the UK and abroad may be necessary.
Key responsibilities of our Collections Documentation Officer include:
- Contributing to the administration of the Museum’s Midlands Development Programme and Cosford Master Plan, particularly supporting all stages of preparing and relocating the collections, including reports and statistics.
- Compiling, verifying and maintaining detailed and accurate records for Museum objects and Collections Management activities, ensuring conformity with Spectrum standards
- Reviewing documentation backlogs in support of the Midlands Development Programme
- Supporting in facilitating physical and electronic access to the collection and collections information via contributions to the Collections Review, Loans Review, Transfer and location coding projects
- Supporting in gathering and researching provenance and hazards information for objects within the collection, including digitisation of records
- Supporting in the handling and movement of a wide range of materials, ranging from boxes of documents to heavy machinery, where required
- Delivering Collections Management and CMS support to Museum staff and volunteers, including provision of forms and Object Numbers
- Supporting the Museum’s adherence to the Arts Council England’s Accreditation Standard
- Providing on-site first aid cover to staff and volunteers.
What we are looking for in our Collections Documentation Officer:
- A relevant degree in conservation or equivalent experience
- Experience of working (paid or voluntary) in a museum or heritage organisation
- Displays enthusiasm around activities, adopting a positive approach when interacting with others, and motivating team members
- Uses experience and knowledge of standard practices, procedures or customs to evaluate problems and make appropriate decisions/provide appropriate advice
- Full, clean driving licence and willingness to drive hire cars and vans
- Experience of working to international museum standards for the transportation, packing and handling of museum objects
- Experience working at height for object installation and de-installation work
- Current first aid certification (or willingness to gain certification
Closing date for applications: 26th May 2024
Interviews will take place on: 6th June 2024
If you think you have what it takes and want to be part of this exciting journey, please click apply now to be re-directed to our jobs page where you can access the application method and details for the Collections Documentation Officer role. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.
Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.
Supporting the Direct Marketing Manager, you'll play a key role in generating voluntary income across various channels with a particular focus on regular giving, improving our current products and growing our digital offering to enable us to meet our ambitious targets. Products include Value Exchange and our Lottery, alongside two exciting new products we are looking to introduce this year. You’ll also be responsible for the development, implementation, day to day management, evaluation, and delivery of our acquisition portfolio.
You will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month.
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days.
About You:
You will have experience of running effective national and regional campaigns using a variety of fundraising channels including digital, email, social media, direct mail, and telemarketing. With your good organisational and time management skills you’ll be able to meet deadlines and manage conflicting priorities under pressure.
You will have knowledge of google analytics as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR.
About The Role
- Manage the delivery of acquisition campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes.
- Work alongside the Content team to research and develop acquisition products, journeys and communications, gathering information, case studies and photos for use in all direct marketing campaigns.
- Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and monitor performance
- Working collaboratively with a number of internal teams to ensure effective use of supporter profiling for delivery across a range of annual acquisition campaigns.
Please see the job description for more detail
About Us:
St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion.
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.
Supporting the Direct Marketing Manager in delivering growth in income through St John Ambulance’s direct marketing Retention programme via a range of campaigns. You will focus on supporting the Retention strategy which includes using data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.
You will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month.
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days.
About You:
Having worked in a third sector direct marketing role previously, you will have experience running effective national and regional campaigns using a variety of fundraising channels including digital, email, social media, direct mail, and telemarketing. With your good organisational and time management skills you’ll be able to meet deadlines and manage conflicting priorities under pressure.
You will have knowledge of usability testing, user research methods and conversion rate optimisation as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR.
About The Role
- Manage the delivery of all Retention campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes
- Work collaboratively with data teams to ensure effective use of supporter profiling for delivery across a range of Retention campaigns
- Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and relevant performance reviews
- Responsibility for collation of all KPI tracking, trend analysis and activity results that feed into the team’s reporting and performance structure
- Work alongside the Content team to research and develop strong cases for support to appeal to existing donors. To gather information, case studies and photos for use in all direct marketing campaigns. Where appropriate, to liaise with external agencies such as designers and copywriters
Please see the job description for more detail
About Us:
St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion.
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Safeguarding Officer
Specific Responsibilities
To provide ongoing strategic development, support and administration for effective safeguarding in RDA by way of:
- developing and delivering the action plan and ongoing objectives from the BEF Audit/ Framework Plan and RDA Safeguarding strategy
- continuous improvement and relevance of all Safeguarding materials and resources, to ensure RDA UK’s Safeguarding policy and statutory obligations and expectations are met, including relevant actions following BEF Safeguarding Action Team (SAT) meetings
- handling communication of Safeguarding reports, concerns and requests for guidance from the RDA UK network
- Safeguarding Case Management support to Membership Services Manager and other RDA UK Safeguarding staff, as appropriate
- working collaboratively with the RDA UK Safeguarding Lead and other relevant RDA UK staff and volunteers to plan, deliver and review projects that improve outcomes for children and adults at risk, within the RDA UK network
- liaising with and advising other members of the RDA UK team and working groups on Safeguarding best practice, policies and requirements, including specific projects or events
- dealing promptly with enquiries received from RDA Groups about policies, procedures and training requirements/ needs and responding to any feedback given
- maintenance of the Safeguarding content on the MyRDA website, to ensure that it is current, clear and relevant
- providing RDA Groups around the UK with guidance, and signposting them to relevant providers of Disclosure Checks; ensuring policies and resources are kept up to date
- coordinating the delivery of regular accredited training courses (both in person and virtual) and training/workshops, in conjunction with regional trainers and relevant external bodies
- developing, maintaining and administering Safeguarding e-learning courses and materials
- provision of accurate data analysis, recommendations, updates and case management report statistics, for RDA UK Board
- acting as Safeguarding Lead at RDA National Championships and other key events, including responsibility for the duty phone
- acting as Safeguarding Lead at RDA National Training Centre
- ensuring related policies are adhered to including Health & Safety, GDPR/ Data Protection, Equality, Diversity & Inclusion etc.
To provide specific Membership Services support and administration, within the Membership Services Team, by way of:
- providing additional support for the Membership Services Team via the main enquiry line
- Supporting with the coordination of the RDA UK Group Annual Return process in conjunction with Communications Team and Membership Services Administrators and providing ongoing related support and guidance to the RDA Groups
- taking the lead on Group Mergers/Closures/Incorporations and providing support and signposting for advice to any new groups in the process of opening, or enquiries from those interested in setting up a new group
- annual membership and insurance payments/renewals process in March/April each year and giving interim support and guidance
- supporting delivery of the Membership Services Survey
- assisting with wider policy review/development and standardisation/tracking, both on an expected annual and as-needed basis during the year
To be pro-active in communicating with RDA groups
- Listen to the achievements and / or concerns of individual groups
- Explain the ways in which National Office can support and enable each group to flourish and meet RDA UK and wider policies and requirements
- Visit groups to build and enhance relationships with RDA volunteers, to celebrate achievements, listen to feedback and encourage good practice
- Seek to promote more widely the best of what is achieved and recognise best practice
General
- To undertake such other duties as the line manager shall from time to time determine
- To be flexible in working from other offices in the UK as required for the effective delivery of the role
- To demonstrate the values and cultural aspirations of RDA in all work that is undertaken
- To ensure due consideration is always given to our charitable aims and objectives and that this is demonstrated in all activities undertaken
- To attend and service the National Championships, providing support leading up to the event as requested, as well as supporting the event itself
Person specification
Essential Criteria
- Proven experience of implementing and delivering safeguarding policies and resources within a comparable environment (e.g. social care, education, youth or community work with young people/adults at risk)
- Proven experience of case management process from initial report/concern to conclusion
- Familiarity with Disclosure Check processes and requirements
- Experience of delivering and implementing safeguarding training and development
- Proven experience of working in a safeguarding advisory capacity. Experience of promoting the welfare of children and adults at risk, and/or holding a recognised Safeguarding qualification e.g. Designated Safeguarding Lead (DSL)
- Able to work independently with confidence
- Able to use initiative without close supervision, and able to effectively and proactively manage own workload
- Able to meet deadlines
- Ability to manage difficult, emotive and complex situations and cases
- Excellent planning and organisational skills
- Positive and calm approach and outlook
- Assertive
- Reliable and trustworthy
- Observes absolute confidentiality at all times
- Commitment to Equality, Diversity and Inclusion
- Desire to continuously improve own knowledge, awareness and training, and to support others in the same
- Excellent listening and empathy skills
- Ability to build trust and to motivate and enthuse others
- Excellent written and verbal communication skills, including a professional telephone manner
- Excellent interpersonal skills
- Ability to establish, sustain and disengage from relationships during case management, as necessary
- Presents and promotes a non-judgmental and ethical approach
- Empathy with aims and values of RDA
- Experience of working with volunteers
Desirable Criteria
- Up to date knowledge of current UK law and legislation regarding safeguarding of children and adults at risk, and related, recognised Safeguarding qualifications
- Good working knowledge of MyConcern case management software or similar
- Good working knowledge of MS SharePoint
- Use of databases
- Customer service experience
- Enjoys building professional relationships
- Some knowledge of equestrian world
- Knowledge of RDA structure
- Safeguarding Officer - Fixed Term Contract - one year
- To provide focused development and ongoing review of the RDA UK Safeguarding Strategy, in liaison with the RDA UK Board and relevant internal and external stakeholders, and to administer the ongoing development and delivery of safeguarding policies, resources and training to support RDA Groups and RDA UK staff in meeting statutory requirements.
Location: RDA National Office (Lowlands Equestrian Centre, Warwickshire)
Contract: Fixed Term Contract, Full time
Salary: £30,000 per annum
Contract: Full time - 37 hours per week
Benefits: Competitive
Closing date: 09-05-2024
REF-213 731
The salary is in line with the BITC job framework - minimum of £22,770 per annum regional and £25,875 per annum London office based.
The location is flexible - across the UK - homebased or based out of a BITC office with a hybrid approach.
The responsibilities include:
- Undertaking project management, including coordinating the team
- Tracking, monitoring and evaluating engagement with our inclusion campaigns via internal systems including Salesforce and Power BI
- Supporting the team with primary research, literature reviews of secondary sources and analysis of numerical data
- Developing content such as toolkits, factsheets, blogs, slide decks, case studies and other knowledge-based content to support businesses to engage with and implement campaign asks
- Managing internal and external stakeholder relationships
- Managing the Employment and Skills Twitter channels, posting content and driving engagement
- Using your own initiative to anticipate and vary the effort needed to meet internal and external deadlines
- Supporting on all aspects of delivering events, including occasional presenting
The successful candidate must be willing to undertake some travel within the UK, up to once a month.
Closing date - Sunday 19 May 2024 at midnight
Interviews on Tuesday 28 May 2024
The client requests no contact from agencies or media sales.
National LGBT+ Independent Victim Advocate
Do you want to make life better for LGBT+ victims and survivors of abuse?
Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.
We run three national support helplines for LGBT+ victims and survivors of domestic abuse, so-called “conversion therapy, ”and hate crime. We provide advocacy services, both in London and nationally, for LGBT+ victims who need longer-term support. We are person-centred, empowerment-based, and trauma-informed – meaning our focus is always on helping our clients decide what is best for them, and then supporting them through their journey.
We use what we learn through working on the frontlines with clients to work on national and local policy change, to improve outcomes for LGBT+ victims and survivors of abuse and violence. We build evidence through key pieces of research, like our upcoming report into LGBT+ experiences of sexual violence. We push for legislative change, improved statutory guidance for victims, and better understanding of the needs of LGBT+ people around the country.
About the role
You will be joining our growing national advocacy team, supporting survivors remotely across the UK and providing Face-to-face support, office based, or community-based support in Wales which will be
delivered in the context of a confidential and a safe space for survivors. You will work directly with LGBT+ victims/survivors, offering them a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from services. Your work will focus on needs specifically related to experiences of abuse or violence, including issues such as wellbeing, support with the criminal and civil justice process, safety and access to other services to enable survivors to cope and recover. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while maintaining boundaries and mindful of self-care.
Providing advice, advocacy and support to LGBT+ victims/survivors of abuse and violence, with a focus on so-called conversion practices, which will include:
- Remotely supporting, advising and advocating for a national caseload of LGBT+ people who have been subjected to abuse or violence. The focus of the support will be to LGBT+ victims/survivors of so-called conversion practices
- Ensuring your approach to contact with clients is trauma-informed, empowerment-based and person-centred.
- Providing information and support to enable clients to make informed choices and meet their individual needs.
- Assisting victims/survivors in dealing with the diverse impacts of harm and abuse (safety, emotional, social, financial, or practical).
- Assisting/supporting clients in navigating the criminal/civil justice systems, ensuring they are aware of their rights and options.
- Maintaining professional boundaries at all times and ensuring that clients understand the remit of the service.
Partnership working
- Providing appropriate referrals/signposting to other agencies including, housing, welfare, counselling and other support services.
- Maintaining positive working relationships with key agencies and Galop partners, including attending internal/external meetings, with a focus on Wales.
- Working with agencies to safeguard victims and survivors, keeping them informed of relevant changes to a client’s situation.
Monitoring and evaluation
- Ensuring all client records are maintained and treated in confidence, according to Galop policies and GDPR legislation.
- Keeping accurate records of work undertaken with clients in line with Galop’s policies and funder agreements.
- Assist collecting monitoring data and client feedback for reports.
- Understanding of and commitment to inclusive working with LGBT+ clients from diverse backgrounds.
- Acting in accordance with Galop policies, procedures and ethos.
- Being an active member of the Galop team, attending regular staff team meetings, attending clinical supervision and training.
- Participating and contributing to Galop service planning & strategic development, with a focus on Wales.
About you
You will have expertise in delivering needs-led specialist support services. You will need to be solutions-focused and enjoy working collaboratively across a diverse and committed team. You’ll need to have good resilience and self-care and be prepared to work in an environment where abuse and violence are regularly talked about. You’ll need to understand the impact of trauma and how that affects our team.
There is a Genuine Occupational Requirement under the Equality Act 2010 that the post holder has experience of LGBT+ needs and the impact of discrimination. Candidates should demonstrate a thorough understanding of LGBT+ people’s lives, including awareness of the issues that LGBT+ survivors might face.
In addition, due to role being a Bilingual post, it is an essential requirement for the individual for this role to speak fluent Welsh and English.
Location: This is a remote post, working from home.
The role will include travel to our London building and occasional travel across the UK and in particular to communities across Wales.
Hours: 0.6 FTE (21 hours per week) flexibility available
Contract: Until 31 March 2025 (extension subject to funding)
Salary: Grade F: £27,230.31 - £31,878.96 (pro-rata)
Closing Date
Applications should be submitted by 10am on Monday 13th May2024
Interviews will be held on Wednesday 22nd May 2024 or Thursday 23rd May 2024
REF-213 721
35 hours per week (The hub will be open till 7pm Tues- Fri and Saturdays. You will be expected to be part of a rota covering these times.)
Based at the Youth Hub at Merry Hill Shopping Centre, Dudley
Ref: 1438
Cranstoun is a social justice and harm reduction charity empowering people to empower change. We offer a wide range of services across England within drug and alcohol, domestic abuse, children and young people’s services, criminal justice and housing.
An exciting opportunity has arisen to join the children and young people’s team for passionate and enthusiastic individuals to be part of shaping and delivering a new early support youth hub pilot within Merry Hill Shopping Centre, Dudley. The hub will support people aged 13+ and those who feel they still require a young people’s approach up to 25. It brings together the specialisms of Cranstoun, complimented by wider partnership delivery and lead areas of responsibility.
We have three positions, each to have a lead theme area, including relationships, youth engagement and emotional health and wellbeing. As this is a pilot, these lead themes may change and develop depending upon the needs of young people and the service. (Please state your preference during your application).
You will be the first point of contact within the youth hub, providing initial information, advice and guidance and facilitating connections to other support or specialist services. You will be expected to provide a range of planned engagement activities/clubs and undertake wellbeing coaching for those who need help. There will be an element of promotion and outreach within local schools and colleges to encourage young people to attend.
This early support youth hub will play a crucial role in providing: -
· Accessible open access information, advice and guidance.
· Tailored emotional and practical support that is trauma informed.
· Timetable of access for partner agencies including sexual health, substance use, mental health.
· Promoting positive well-being through themed events and clubs.
· Preventing escalation including wellbeing coaching to those who access the hub that may need short term goals focused support.
It will serve as an easy to access, youth friendly space, which will allow young people to get help at the earliest opportunity.
We are looking for a team that brings high energy and enthusiasm with the ability to inspire, building rapport to develop trusted relationships within an informal setting. You will have a unique opportunity to make a real difference by engaging and intervening early and preventing escalation.
We combine proven expertise in working with children and young people with the latest evidence and innovative approaches to ensure the service is effective and makes a difference to the lives of children and young people and their families.
These posts will be subject to an Enhanced DBS Disclosure.
Closing date: Sunday 26th May 2024.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
About Reall
Reall is an innovator and investor in climate-smart affordable housing for people living on low incomes in urban Africa and Asia.
Reall’s purpose is to improve the lives of 100M people in urban Africa and Asia by 2030 through affordable housing. We’re doing this because homes aren’t just a fundamental human right; they unleash unimaginable human potential to shape a future of gender parity, climate resilience, clean air, renewable energy, and socio-economic justice.
Working within the Programme and Business Development Department, you will support the embedding of monitoring, research and evidence activities across Reall’s existing programmes and future work.
The Role
We are seeking a dynamic, driven individual to support Reall’s Data and Evidence programme. You will work with the Programme Lead to:
- further develop Reall’s monitoring, evaluation and learning systems and processes, capturing and analysing data from across Reall’s programmes and activities
- build on Reall’s body of evidence on the affordable housing sector, supporting the identification of research, data and evidence gaps and implementing individual research and evidence projects
- share knowledge through developing blog posts, case studies and in-depth external reports, and supporting the continuous improvement of Reall’s Data Dashboard
- work with external organisations to explore opportunities, share learning and strengthen Reall’s visibility and reputation
You will have the following skills, knowledge, and experience:
- Strong written and oral communication skills
- Experience in project monitoring and evaluation and/or research
- Excellent numeracy skills
- Critical information gathering, knowledge management and research skills.
- Strong verbal and written communication skills suitable for a wide range of audiences including ability to develop relationships with clients and partners.
Full details are in the job description and person specification, which are available by clicking through to apply for this role. Please note that you must have the right to live and work in the UK to be eligible to apply for this role.
Why work at Reall?
With a modest UK-based team, Reall is an organisation driven by efficiency, with comparatively huge ambitions and a track record of significant success.
Our internal operations are underpinned by a culture of psychological safety, promoting trust, curiosity, and confidence. This means that staff feel secure to speak their minds, tackle challenges creatively, and can never be described as risk averse.
A committed investor in its staff, Reall promotes an environment of conscious diversity in all its forms. You’ll be joining a high-performing, cohesive team with its sights firmly on global impact.
Reall is committed to equality and diversity and is proud to be an equal opportunities employer. We positively encourage applications from those who are suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion, or belief, as Reall believes a diverse and inclusive workforce is important for our organisation and will lead to greater results and enhance our way of working.
Salary – £28,000 - £36,000 per annum dependent on experience
Working hours – Normal office hours are 9am to 5pm Monday to Friday. We are open to flexible working patterns subject to the objectives and outcomes of the role being met. We are currently working hybrid with blended office and homeworking with the ability to work up to three days from home.
Annual Leave – 25 days plus 1 additional day for every year of service, plus an additional day off on your birthday
Benefits – Access to RewardHub, which provides high street discounts and a cashback reward scheme in popular online and retail outlets
We offer a competitive compensation and benefits package including enhanced statutory provisions, option to access an enhanced pension scheme, RewardHub, cycle to work scheme, death in service coverage, on-site health and well-being support including access to an Employee Assistance Programme which provides confidential support to colleagues. Along with to access to funded training and further career development.
The client requests no contact from agencies or media sales.
Service Manager
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it? Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?
We have an exciting opportunity for a Specialist Service Manager (known internally as Project Leader) to lead the Anti-Social Behaviour Service team in Devon and Cornwall, working 37.5 hours a week.
Position: 5547 Specialist Service Manager (Project Leader)
Location: Homebased (Devon/Cornwall)
Hours: Full-time, 37.5 hours. Monday- Friday
Contract: Fixed Term until the 31st May 2025
Salary: £29,930 per annum (FTE £29,580 per annum plus £350 per annum Homeworking Allowance)
Closing Date: 24th May 2024. We reserve the right to close this vacancy early, if enough suitable applications are received to take forward to interview prior to the published closing date.
The Role
As a Project Lead for the ASB team you will be:
- Managing a small team of ASB caseworkers including performance management, monitoring and support
- Responsible for allocating cases within the team and analysing statistics and data in order to monitor daily caseloads against resources and look for trends/ pattern of behaviour
- Working with the Operations Manager to ensure delivery of the business plan and associated outcomes
- Responsible for capturing data and information to ensure the work of the team is outcome based and evidenced
- The subject matter expert for ASB within the service
- With key partners, developing mechanisms for identifying and referring those affected by ongoing and persistent ASB incidents and crimes, including those not engaged in criminal or civil law processes
- Completing DSO training to prioritise the safety of service users and ensure compliance with safeguarding policy
- Leading on delivery of training to local agencies, organisations and bodies to represent the service and increase knowledge and understanding of issues related to the ASB
- Contributing to and attending monitoring meetings with funders/commissioners and providing reporting when required
- Playing a lead role in developing VS’s ASB work at both local and national levels
- When the service requires, holding a small caseload providing high quality support to service users in line with VS policies and operating procedures.
The role is home-based within Devon and Cornwall and therefore is open to applicants who both live in this area and have access to an appropriately confidential space in which to work. Regular travel within working hours will be expected across Devon and Cornwall to fulfil the role and travel expenses are paid. Core service hours are between 9am – 5pm, with the expectation to flex to need where required, managed within flexible working arrangements.
About You
You will need:
- As this role involves regular travel across Devon and Cornwall and due to the location, a driving license and access to a vehicle is considered an essential requirement
- Experience of managing a team
- An understanding of confidentiality and safe working practice in accordance with safeguarding legislation, General Data Protection Regulation and other legal requirements
- Experience of effective delivery of services in the voluntary or statutory sector including complex case management and maintaining case management records
- The ability to build effective working relationships across internal and external stakeholders and work directly with in statutory, voluntary or multi agency settings
- High personal resilience to manage demands of working with ASB
- Competent IT and administrative skills including the use of Microsoft Office packages
- The ability to engage with vulnerable service users.
In Return…
Work for an organisation who believes in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Sick pay allowances, maternity and paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities
You may have experience in areas such as Service Manager, Case Worker, Specialist Service Manager, Project Leader, Service.
Please note this role is being advertised by NFP People on behalf of our client.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
You’ll mobilise people to become part of a growing community, taking action to improve the lives of everyone affected by Parkinson's. You’ll lead collaboration, joint planning, shared ownership and delivery of area plans to develop a people powered movement, uniting everyone behind a common vision.
You’ll be responsible for driving forward the charity’s strategic plans, working with the vision of the community in a designated geographical area. You’ll grow, facilitate and inspire a movement of people that is supported to have a positive impact and is reflective of the local community.
What you’ll do
- Be accountable for developing, overseeing delivery and evaluation of the local community development plan
- Create an inclusive model of feedback and collaboration that increases participation and involvement across diverse communities
- Source and analyse validated data and local intelligence to support the community to make informed decisions about priorities and evaluate interventions
- Build and develop local partnerships, collaborations, coalitions in order to achieve innovative and creative responses with positive outcomes that will meet identified needs
What you’ll bring
- Experience of people (staff and volunteer) management as well as a commitment to working collaboratively with volunteers, and demonstrable experience of engaging and maintaining relationships with stakeholders including those from diverse communities
- Experience of engaging and inspiring internal and external stakeholders to support and deliver organisational objectives
- Experience of facilitating and modelling a collaborative and transparent approach, which promotes trust, mutual respect, ownership, reflection and a sense of responsibility
- Knowledge and/or experience of appropriate health, social care structures and services relevant to Parkinson’s and of the principles of influencing and campaigning
This is an exciting time for Parkinson’s UK and we would love you to join us!
The successful candidates will be required to
- have an enhanced Disclosure and Barring Service (DBS) check; if you don’t have a current DBS check, you will be required to apply for one - refusal to do so will result in the offer being withdrawn
- live in the area covered by the post and be able to travel when needed within the area and occasionally further afield
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
From this investment we’re looking for someone to provide a high quality, local volunteer support service in region. Volunteers are vital to Parkinson’s UK; they provide highly valued support and services through local branches, groups, and cafes. This rewarding role provides the opportunity to work directly with volunteers, together making a positive difference to the lives of people affected by Parkinson’s.
About the role:
You’ll act as the main point of contact and support for volunteers in local branches, groups, and cafes. As part of an integrated regional team you’ll contribute to shared plans and priorities.
Working remotely and in person, you’ll provide the highest quality customer care and support volunteers in line with the charity’s governance requirements, as well as our policies and procedures. You’ll provide high quality business support to colleagues to promote volunteering opportunities and bring volunteers together in the local community.
What you’ll bring:
- Strong volunteer support skills and an ability to work in a user-focused and inclusive way
- Experience of volunteer recruitment, induction and training
- Ability to manage and prioritise own workload whilst working collaboratively across a dispersed team of colleagues and volunteers
- Proven ability to take a solution focused approach, supporting with queries raised by volunteers
- Ability to confidently support group volunteers with budgeting, forecasting and financial reporting
This is an exciting time for Parkinson’s UK and we would love you to join us!
The successful candidates will be required to
- have an enhanced Disclosure and Barring Service (DBS) check; if you don’t have a current DBS check, you will be required to apply for one - refusal to do so will result in the offer being withdrawn
- live in the area covered by the post and be able to travel when needed within the area and occasionally further afield
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.