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Volunteer Co-ordinator

Greater London (On-site)
£15,000 - £17,500 per year (£25,000 - £29,250 FTE)
Part-time (21 hours a week, spread over 4-5 days a week )
Contract (6 Months with a likely extension )
Job description

Bow Foodbank is proud to be a community solution to the problem of food insecurity in East London. Volunteers are involved in every area of foodbank life, from carrying out day-to-day tasks to supporting back office functions and governance of the Foodbank. This role is vital to make sure our volunteers have a positive experience and can contribute to our work.

You will support the Operations Manager in ensuring volunteers are equipped to come to our sessions and support the work of the foodbank. You will be responsible for managing every stage of the volunteer journey, from onboarding to providing feedback.

  • ·         You will work with the trustees and senior team to ensure volunteers have a strong voice within the foodbank, 
  • ·         You will be the volunteer platform super user, leading volunteer administration and record keeping.
  • ·         You will be responsible for monitoring volunteer training, ensuring that volunteers are equipped to volunteer safely            and uphold  the values of Bow Foodbank as we interact with members of the community.
  • ·         You will maintain the volunteer CRM and be the main point of contact with the platform provider.
  • ·         You will roll out and maintain the Volunteer Handbook, ensuring all volunteers have access to Bow Foodbank                    Policies and  Procedures.
  • ·         You will work with the Corporate and Community Manager to plan group volunteering sessions.
  • ·         You will work with the Volunteer Wellbeing Lead to ensure volunteers have access to the same signposted                        services as our guests.
  • ·         You will support volunteer communications and consultation (many of our volunteers have English as a second                  language).
  • ·         You will work with the Operations Manager to set volunteer rotas.
  • ·         Attend sessions to identify improvements that could be made to the volunteer experience.
  • ·         Set up agreements for special volunteering projects, such as our Data Team or Period Champions.
  • ·         Work with our ‘Social Squad’ (volunteer social team) to set up volunteer appreciation events.
  • ·         Manage Volunteer expenses and petty cash.
  • ·         Manage volunteer references and letters to other agencies.
Application Instructions

Please send a covering letter of no more that two A4 typed pages that outline your experience against the person specification provided. You should include a short paragraph that explains your motivation for applying for this role.

Posted by
Bow Food Bank View profile Company size Size: 1 - 5
Posted on: 23 May 2024
Closed date: 10 June 2024 at 09:00
Tags: Admin, Communications, PR, Volunteer Management, Operations

The client requests no contact from agencies or media sales.