Membership Coordinator

Your organisational skills, attention to detail and communication skills will be a vital part of delivering the imaginative events programme crucial to maintaining our members’ interest and enthusiasm.

At Merchant Taylors’ Company, our members are the lifeblood of everything we do.  You will work in the Membership Team, providing organisational support to members of all levels and ages and maintaining regular contact to keep them engaged and active with the Company, building strong relationships that encourage members to give their time, talent and treasure to the Merchant Taylors’ Company.

Who we are:

Merchant Taylors’ Company is a membership organisation whose members share a passion for community, education and philanthropy. As a result, our activities span across London and the United Kingdom where members give their time and skills as well as donate to empower and progress charities, local organisations and schools. As a community body, we support our members by providing a rich atmosphere for them to grow and expand their horizons. To meet our ambitions, we provide an engaged and driven workplace for staff to reach their full potential.

Merchant Taylors’ Company began as a medieval organisation in 1327. Once linked closely to the tailoring industry, we are also a grand events venue with fascinating links to London’s history and civic life to this day. We blend together our unique history with an ambitious forward-looking plan to take us into many future centuries.

What we can offer you

• Annual Leave: 25 days’ annual holiday plus Bank Holidays, plus
• Christmas Closure: We close between Christmas and New Year, and we give these days to you in addition to your annual leave allowance of 25 days
• Gym Allowance: we pay you up to £75 per month towards gym and wellbeing activities from day 1
• Company pension with a 10% employer contribution after 3 months’ service
• Perkbox: Access to the Perkbox discount scheme from day 1
• Free lunch onsite when the kitchen is open
• Season ticket loan, cycle-to-work and electric car schemes
• Discretionary performance-related bonus
• Private Medical Cover after your probation ends
• Healthcare cash plan after your probation ends
• Life Assurance after six months’ service
• Income Protection cover after six months service

Your responsibilities and duties:

You will play a key role in providing administration assistance and support to our Membership Officer:

Membership Activities 

• Support all administrative aspects of Company events and attend where appropriate. This includes committee meetings, church services, Admissions Ceremonies, dinners, luncheons and social events
• Prepare and proofread name badges, guest attendance lists, programmes, place cards, running order cards and briefing docs, ensuring all materials are accurate, well-presented and ready for circulation in advance
• Champion the Membership Team inbox, handling Members’ enquiries and event bookings, tracking requests and ensuring their completion; and escalating complex asks to senior colleagues as appropriate.
• Managing the administration of Member records on the Company’s Portal, (database), as required
• Liaise with other departments that are responsible for delivering different aspects of the event to ensure the overall experience is exceptional
• To assist the Membership Officer and the Clerk with any membership schemes, when requested to do so
• Provide general administrative support depending on the business need.
• May be required to work flexible hours, including occasional evenings and weekends
• Find solutions to needs and problems as they arise

Membership Admissions & Progression

• Manage applications for new Apprentices and all routes to the Freedom, and coordinate bi-annual Membership admissions and progression interviews, including scheduling slots, sending reminders and minute-taking within the interviews
• Assist the Beadle with Bindings & Admissions paperwork and provide on-the-day support for the ceremonies
• Act as Secretary for Admissions Interviews, attending them all and preparing Committee minutes in good time.

Golden Shears Competition

Known as the Oscars of the tailoring world, the biennial competition is open to bespoke tailoring students and apprentices throughout the UK. The submitted work is judged by a panel of leading bespoke tailors and cutters which awards marks for technical skill and, ultimately, by a guest panel which considers the style and aesthetic merit of each entry

•  Act as Secretary to the Competition’s planning committee with attendance required for all meetings.
• Prepare and circulate agendas and supporting papers promptly before each meeting, then prepare minutes and a dashboard for approval by the Clerk and Chairman.
• Manage the Golden Shears inbox, handling entries and entrants’ enquiries
• Maintain contact details for Tailoring Houses and colleges
• Enter entrant data in the scoring spreadsheet, track competition progress, support scoring on Technical Judging days and at the Finale, and manage the Finale guest list.
• Support the Chair’s relationships with financial supporters, including managing the CapitB funding application.
• Responsible for keeping the Golden Shears Trademark paperwork up to date.

The qualities you bring: 

• GCSEs in Maths and English at grade C (4) or above.
• Strong computer skills and confidence in learning new IT systems.
• Clear, effective written and spoken English.
• An excellent manner on the phone, by email and in person.
• Strong organisational skills; demonstrable inbox management.