Caseworker (Kent, Essex & East)

This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.

You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.

You will manage a caseload of complex cases, completing actions agreed following our trauma-informed framework and reviewing this regularly to ensure that support remains responsive to changing needs and levels of risk. You will provide guidance and advocacy, working collaboratively with Family Liaison Officers, health and mental health services, GPs, the coronial system, children’s services, social care, and other statutory and voluntary organisations, to ensure coordinated, safe, and effective support.

The role requires a strong understanding of trauma responses, traumatic grief, safeguarding responsibilities, and the complex emotional and practical needs of people affected by sudden loss or catastrophic injury. You must be able to recognise and respond appropriately to distress, vulnerability, and potential safeguarding concerns, while remaining professional and compassionate. You will be supported with regular clinicalsupervision, 1:1 supervision,ongoing trauma-informed training, and opportunities to develop your skills, enabling you to build resilience and deliver high-quality care.

By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.

Brake is a remote-based organisation. Your team will consist of around 7 caseworkers and a team manager, most of whom are based in your region. Whilst there are some opportunities to connect with colleagues in-person throughout the year, you will be expected to be comfortable in establishing solid, remote based relationships with your peers. Brake uses online systems such as virtual meetings, Slack messaging and team huddles to stay connected.

Your day to day work as a caseworker will consist of speaking to service users in-person, so frequent travel in your area is required. 

Please take a look at our comprehensive job description for more details.