Head of Digital Products and Experience

Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of 1 day per week in the office.    

Salary: £48,075 per annum  
Hours: 35 hours per week 

Closing date: Tuesday 28 January 2025, at 10.00am 

Interview date: Thursday 6 February 2025 

Please note that there will a second in person interview stage. 

This is a full-time permanent position.   

Who we are looking for 

A visionary and results-driven person to lead the strategy, development, and delivery of our digital engagement products portfolio, which include our website, fundraising platforms and other engagement tools. In this role, you will oversee the creation and optimisation of digital products that align with organisational goals, enhance user experiences, and drive income.  

Managing a multidisciplinary team, you thrive working in a collaborative environment, learning and sharing with colleagues. You will want to gain a deep understanding of the T1D community and how we can support people through our digital channels and tools.  

Our recent rebrand is an unprecedented opportunity to expand how we engage our community, and we are seeking someone who is ready to take up this challenge. 

Experience required 

• Shaping and implementing a digital product strategy to support engagement and fundraising/income goals  

• Expert in website management including architecture, design and CMS 

• Developing an SEO plan to maintain and increase website engagement 

• Strong understanding of product development methodologies (e.g., Agile, Scrum) 

• Implementing UX/UI principles, journey mapping, and product design 

• Tracking digital performance using GA4 and other analytical tools 

• Digital and web content management system training 

• Managing a digital team and cross-organisational stakeholders  

• Strong project management experience  

• Procuring and managing external agencies 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements  

• Flexible working and will consider compressed hours  

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service  

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment  

• Season ticket and cycle loan  

• Pension scheme  

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates  

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.