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Refuge Support Officer

Bromley, Greater London (On-site)
Croydon, Greater London
SE20, London
£31,460 per year
Contract (Fixed term contract to 31st December 2024 with possible extension each year subject to funding)
Job description

Job Title: Refuge Support Officer 

Hours: Full-time (35 hours per week) or part-time can be considered 

Contract Type: Fixed Term Contract to 31st December 2024, with possibility of extension subject each year to funding becoming available 

Salary: £31,460 per annum (FTE) 

Application Deadline: Sunday 30th June 2024 at 11.00pm 

Interviews: week commencing 8th July 2024 

Location: BCWA locations across Bromley & Croydon boroughs 


Employee benefits we offer: 

- A friendly, flexible and values-led organisation 

- Competitive salary 

- 25 days of annual holiday, plus bank holidays (pro-rata for part-time) 

- Birthdays and Wellbeing Leave 

- Contributory pension scheme (5%) 

- Training to help you perform your role and support your professional development 

- Comprehensive Employee Assistance Programme, counselling and wellbeing support 

- Healthcare cashback scheme 


Who we are: Bromley & Croydon Women’s Aid is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner.  


About the role:  We are seeking to recruit Refuge Support Officers to provide support services to women and children within our domestic abuse refuges.   You will be required to demonstrate a good awareness of the needs and issues specific to survivors of domestic abuse and have experience of refuge/supported housing provision.   You will be able to work on your own initiative and as part of a team. You will be skilled in risk management and safety planning, providing high quality advocacy and support based upon a client-led needs and risk assessment.  You’ll provide information, support, advocacy and appropriate referrals for service users on issues such as: Domestic Abuse, Housing, Resettlement, Education, Health, Employment, Counselling, Welfare Benefits, Legal Rights, and Child Protection.  You’ll be able to demonstrate awareness of the needs and issues specific to women with No Recourse to Public Funds (NRPF), and the specific challenges that working with these clients might bring.   

Location:  BCWA locations across Bromley & Croydon boroughs 


Wellbeing: As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, regular staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support. 


Notifying candidates: We apologise in advance that we will not be able to notify candidates who are not shortlisted.   If you haven’t heard from us within two weeks from application deadline, please assume your application has been unsuccessful.  


We reserve the right to terminate this recruitment process should we receive a large number of applications. 


Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010. 


Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve. 


BCWA are an Equal Opportunities Employer. 

Reg. Charity No.1068007. 


Posted by
Bromley and Croydon Women's Aid View profile Company size Size: 21 - 50
Posted on: 31 May 2024
Closing date: 30 June 2024 at 23:00
Tags: Advice, Information, Support Worker

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