Permanent jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you
You’re entrepreneurial, proactive, and relationship-led. You treat your work like it’s your own business - spotting opportunities, testing ideas, chasing results.
If you come from a big-charity, email-heavy world, this probably isn’t for you. But if you thrive in fast-paced environments, prefer the phone to the inbox, and enjoy building personal, scalable supporter experiences - we’d love to talk.
In the last three years, we’ve bought and built a swim events series, doubled our unrestricted income, and grown a committed community of 3,000 annual fundraisers. We want someone who’s excited to be part of that kind of ride.
You’ll bring experience, strong instincts, and a deep understanding of supporter journeys. You’ll enjoy digging into detail - like optimising email split-tests - but also stepping back to shape the big picture. Perhaps you even like outdoor swimming.
About us
We’re a Founder-led charity working to solve learn-to-swim for disabled children - and we plan to do it in the next 10 years.
We own and operate some of the UK’s most iconic outdoor swims - including the Dart10k and Bantham Swoosh - and we’ve built a growing series of 24-hour relay swims in lakes and lidos. Our swim events raise over £1m a year, with 80% of that income unrestricted. Our community of 3,000 fundraisers is at the heart of that success.
We’re a small team that moves fast. Strategy and delivery go hand in hand. We test ideas, learn quickly, and cover a lot of ground. You’ll need to enjoy that kind of environment to thrive here.
The role
As our Challenge Events / Supporter Journey / Fundraiser Experience Manager (call it what you like), you’ll lead the supporter journey for our 3,000 challenge event fundraisers - making sure every interaction is personal, motivating and meaningful.
You’ll plan and deliver comms across all channels, from automated emails to personal messages and calls. You’ll ensure people feel seen, valued, and inspired - and help them understand the difference they’re making.
Your goals will be to increase fundraising per head in the short term, and supporter lifetime value in the longer term. You’ll also help us explore opportunities for repeat fundraising, corporate giving, major donors, and regular giving - working closely with the wider fundraising and events team.
You’ll be the go-to expert on supporter journeys: leading, challenging, testing, and building evidence for what works. From refining the Fundraiser Hub to creating new stewardship ideas or in-person experiences, you’ll shape a journey that turns one-time swimmers into lifelong supporters.
You’ll also collaborate with our Events Marketing team - because our fundraisers aren’t just donors, they’re also our best ambassadors. The better their experience, the stronger our word-of-mouth marketing and the faster our events grow.
You’ll have a lot of freedom to test ideas - as long as you can show the financial model makes sense.
Key Responsibilities
Challenge Event Supporter Journey & Retention
Learn
- Review and lead audience insight to understand motivations and barriers
- Spot opportunities to increase value, connection and community
Design
- Optimise our Supporter Journey plan to increase fundraising per head and product depth, and build strong, long-term relationships with supporters.
- Ensure that our ‘Fundraiser Hub’ and other materials meet industry best practice
Deliver
- Send all emails for 15-20 events, following the Supporter Journey plan
- Attend many weekend swim events throughout the summer, giving our fundraisers the best possible experience to ensure that they sign-up to an event in the future
- Deliver additional personal touches to deepen relationships, for example in-person events, training groups, information, offers, case studies, phone calls, hand-written cards, personalised thank-you communications, impact updates, recognition opportunities
- Lead our CRM use, keeping it up to date with supporter information
- Have a good knowledge and understanding of our ‘Swimmer Hub’ and where to access information about our swims
Deepen
- Cross-sell other fundraising products to our swimmer audience. We magic up 3,000 new relationships every year
- Maximise the opportunities each year to identify Corporates, Major Donors, Regular Givers, T&Fs and repeat fundraisers from this audience
- Develop new products - like Regular Giving or Memberships - with this audience in mind first.
Improve
- Take a data-driven approach to improving our Supporter Journey and Communications across our products
- Track data and deliver regular reporting to the Head of Fundraising and CEO to ensure that we remain on track for fundraising targets (e.g. JustGiving pages and amount raised so far)
- Continuously develop by learning and following industry best practice and current trends to identify opportunities to improve our Supporter Journey.
Supporting Individual Fundraisers
- Input to CRM - Design and deliver Supporter Journey
- Create tips, templates, and tools (like email drafts, social media post ideas) for effective fundraising.
- Respond to Fundraisers through our Fundraising email inbox and social media pages and messaging platforms.
- Work closely with our mailing house to post fundraiser thank you's where necessary.
Fundraising know-how
- Stay informed and educate others on the latest fundraising trends and tools by engaging with industry updates, attending webinars, and exploring best practices.
- Regularly share insights and recommendations with the internal team, fostering collaboration and continuous improvement in fundraising innovations.
- Ensure that you are up to date with Fundraising Regulator best practice and legal process and attend regular training sessions on industry changes or updates.
Desirable skills and experience
- Customer Experience or Customer journey design & delivery
- Previous experience working in or with an ambitious charity or nonprofit
- Familiarity with fundraising trends and best practice
- A point of view on supporter upgrade, cross-sell, or stewardship strategies
- Experience working on donor or customer retention
- (For Manager Level) Demonstrable success overseeing and growing a broad fundraising mix, from T&F to Challenge Events, Corporate to Regular Giving.
You’ll thrive in this role if you are:
- A natural relationship-builder who genuinely enjoys making people feel seen, valued, and appreciated.
- Excited by challenge and change - and happy to test, learn, and adapt.
- A thoughtful communicator who can balance efficiency with warmth.
- Organised and proactive, with the drive to get things done and the humility to ask for help when needed.
- Proud to take ownership and always on the lookout for ways to improve and grow.
- Energised by teamwork, collaboration, and shared purpose
If this sounds like the role for you, then please do pick up the phone to express an interest in the role and ask any questions that you may have.
Please send a CV and Cover Letter to apply.
We equip pools and leisure providers across the UK to deliver specialist swimming lessons for children with disabilities.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Team Leader is responsible for the day-to-day management of a team of debt advice caseworkers, managing both performance and behaviours, supporting each individual to develop within their role.
A demanding role, whereby the Team Leader will be the main point of contact for their team. Woking collaboratively with all members of the team including; Team Leaders, Service Manager, Operations Manager and Head of Service.
A great opportunity to help shape the team, to ensure a flexible and consistent approach to people management and to strive towards achieving the highest level of performance, thus providing our clients with the best level of service.
Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.
Equality and Diversity:
All staff members are expected to demonstrate a commitment to equality and diversity. We recognise and celebrate the positive value of diversity, promote equality and challenge discrimination.
You will have
1. Experience of delivering excellent customer service in a regulated environment such as banking, insurance or within a contact centre
2. The ideal candidate will have some debt advice knowledge and some understanding of the current benefits system.
3. Proficient in the use of IT systems such as client management systems, Google Docs, Microsoft Word, Excel; and Outlook
4. Experience of achieving individual KPI’s and targets, whilst working in a challenging and fast paced environment
Benefits:
- Bereavement leave
- Smart casual dress
- Company pension scheme
- Health and wellbeing programme
- Birthday leave after 3 months service
- Employer funded cash health plan
Schedule:
- Varying shift patterns Monday - Saturday
Work Location:
- In person
Your primary responsibilities will include supporting the Board of Trustees in setting, and then delivering the charity's strategic direction, overseeing its operational and financial management, and ensuring long-term sustainability. You will work closely with our dedicated team to achieve our mission and goals, while working alongside the Board of Trustees to uphold robust governance and compliance standards.
We are looking for a CEO who is able to inspire a team, support a positive work culture with shared values. We also need that person to understand the demands of running a small organisation and the importance of partnership working. No day is the same and flexibility and adaptability are essential!
For instructions on requesting an application pack please visit our website.
Closing date Wednesday 17th September 2025.
The client requests no contact from agencies or media sales.
Organisation: B.R.I.G.H.T. Options – A Calan DVS Social Enterprise
Are you a passionate, values-driven leader with a flair for innovation, training, and impact?
Be part of something bold. Be part of something B.R.I.G.H.T.
About US - B.R.I.G.H.T. Options stands for: Building Resilience, Inspiring Growth, Hope, and Transformation.
Launched as Calan DVS’s first social enterprise, B.R.I.G.H.T. Options transforms understanding of domestic abuse and sexual violence through high-quality education, consultancy, and training.
But this is just the beginning.
In the near future, we will also:
- Create volunteering opportunities for survivors to build confidence and community.
- Develop bespoke training programmes for survivors to help them upskill and transition into employment, volunteering, training, or education.
- Work toward establishing paid employment pathways for survivors within the enterprise.
This is your chance to lead a movement rooted in empowerment, equality, and social justice.
The Role:
We’re looking for a motivated, visionary Social Enterprise Training Manager to lead and grow this exciting new venture, working closely with the CEO and Leadership Team to shape its direction from the ground up.
Your impact:
- Lead the design, delivery and evaluation of accredited and non-accredited training programmes.
- Develop trauma-informed and survivor-centred learning pathways.
- Build a team of dynamic facilitators and consultants.
- Cultivate partnerships across sectors, from frontline services to corporate clients.
- Lay the foundation for future volunteering and employment opportunities for survivors.
- Drive growth and sustainability of B.R.I.G.H.T. Options while upholding Calan DVS’s life-saving mission.
Who You Are
You are:
- Passionate about tackling domestic abuse and sexual violence through education.
- Experienced in developing and delivering accredited and non-accredited training (preferably in VAWDASV or related fields).
- Strategic and commercially aware with a heart for social change.
- A leader who thrives in start-up environments and builds with purpose.
- Collaborative and values-led, with a deep commitment to equality, diversity, and trauma-informed practice.
Why Join Us?
- Shape a pioneering social enterprise with national impact.
- Help empower survivors to build brighter futures.
- Work with a passionate team and supportive leadership.
- Drive innovation, social change, and life-saving education.
- Enjoy flexible working and meaningful professional development.
Ready to Make a Difference?
Apply now and lead the way in creating safer, more informed, and more empowered communities across Wales.
Closing date: 12th August 2025 – 5pm.
The interview will be a two stage process:
- Stage 1 interviews will be held in Neath on the 20th August.
- Stage 2 interviews will be held in Neath on the 27th August.
Successful applicants for stage 1 interviews will be contacted on Friday 15th August.
The client requests no contact from agencies or media sales.
Homelessness isn’t just about losing a home—it’s about losing stability, security, and often, hope. We are recruiting a Complex Needs Practitioner to support individuals experiencing rough sleeping across the Wirral. You will work as part of a small and dedicated team of outreach workers seeking out and supporting those in our community experiencing homelessness. Provide outreach support, working flexibly across community locations with a central hub based at our head office in Birkenhead.
What You’ll Be Doing
- Keeping in touch with known rough sleepers in the area and acting as their key point of contact for seeking out accommodation.
- Providing emergency support and referrals for those in crisis.
- Connecting rough sleepers with essential services, professionals, and community networks.
- Supporting people through the highs and lows, offering practical help, understanding and encouragement.
- Inspiring change and making a lasting difference in people’s lives.
What We’re Looking For
- A kind heart and a strong sense of empathy.
- Great communication skills to support and encourage others.
- A calm and measured approach to handling challenging situations.
- Experience working within homelessness, substance use or mental health services is desirable but not essential as training will be provided.
- This role suits a person who has a Psychology degree or similar, or with a proven keen interest.
We are a growing and vibrant team of professionals who work hard to improve the lives of those who need it most. If you’re ready to begin work at the coalface of our life changing services, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Partnerships Manager
Reports to: Senior Partnerships Manager
Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester, Birmingham or Glasgow
Salary: £33,000 - £39,000 for London, £31,000 - £37,000 for other locations
Hours: 5 days per week (37.5 hours), open to flexible working arrangements
Contract: Permanent
Overall purpose
This is an exciting opportunity to play a key role in the national development and delivery of our relationships with the private sector to maximise income and impact to support refugees into meaningful employment.
The main purpose of the Partnerships Manager role is to deliver first-class account management and development of corporate partnerships to drive Breaking Barriers mission.
Working closely with Senior Partnerships Managers, Head of Corporate Partnerships, and members of the Income & Engagement and Services Directorates, you will be responsible for launching, retaining and developing a portfolio of partnerships ensuring we deepen and strengthen relationships whilst identifying opportunities for growth.
You will play your part in delivering and developing strategic relationships to bring value to our refugee clients and our employment and education programmes.
The successful candidate will have experience managing corporate partner relationships, including making fundraising asks and managing external communication with donors and partners at all levels of seniority. You will deploy your influencing skills and ability to build profitable relationships to great effect as you take a leading role identifying and nurturing future strategic partnerships. An understanding of Corporate Social Responsibility would be advantageous.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Wednesday 03 September. Please note that interviews will be held on a rolling basis, and we reserve the right to close the advert early if a suitable candidate is found. Early applications are strongly encouraged.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Rebecca Hughes for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About this role
This role is 20 hours per week, worked part-time over 5 days Monday-Friday. Suggested working times are 10am-2pm however this can be flexible for the right candidate. The part-time salary for this role is £16,250 (£26,000 FTE for organisation 32 hours working week).
The successful candidate will be required to undertake a range of office management and administrative duties to support Causeway’s housing and support functions. You will deal with ad hoc queries and be the first point of contact for external queries, and act as an everyday presence in Causeway’s office to support with office-based team members, visitors, contractors, and cover basic in-house IT support.
Our Organisation
Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.
The client requests no contact from agencies or media sales.
We're looking for 2 kind, compassionate and resilient Support Workers to join our Mental Health service in Lambeth.
£27,352.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Undertake key-working responsibilities for a caseload assigned by Management staff
- Meet customers regularly for support sessions, providing emotional and practical support
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Develop support plans with customers to identify their goals, ensuring a person centred approach, enabling the customer to establish positive change
- Support customers to take care of their living environment, providing emotional and practical support to ensure customers enjoy a high quality accommodation
About you:
- Enjoys social interaction and the company of others, join in local activities to encourage customer involvement
- Approachable and open to others
- Enjoy working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
- Good standard of English and Maths
- Good standard of IT skills
Desirable:
- Experience working in mental health customer group
- Experience of working within supported housing environment
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for Job description
Project Support Officer
Contract Type: Permanent
Hours: Full time 37 hours
Salary: £24,627 to £27,627
Team: Affordable Warmth Team
Location: Queens Walk Community Centre
Closing Date: Monday 18th August 2025
We have an exciting opportunity for a talented individual to join our team and fulfil this role on a full-time basis, working 37 hours per week.
Working for the Charity Nottingham Energy Partnership has great benefits. As well as competitive pay, good leave entitlement and access to a generous pension scheme, we strive to create an enjoyable, inclusive and progressive work culture where everyone is supported.
In return, we are looking for a climate change or environment enthusiast with great administration skills and a passion for our cause to join our vital organisation.
The ideal candidate
· Do you have project support experience?
· Do you have experience delivering presentations or workshops?
· Do you have excellent administrative skills?
· Are you friendly, with a flexible and organised approach?
So, if you want to step into a rewarding position where you can make a positive impact by helping vulnerable households improve the thermal efficiency of their home then we want to hear from you.
We have a longstanding commitment to climate change, and we want you to be a part of a legacy that ensures a sustainable future. What’s more, with flexible working options among an array of benefits, you’ll be supported to grow and thrive in your role.
About the Role:
This is a great opportunity for the right candidate to play a significant role in the business operations of the Charity. As a Project Support Officer, you will be the first point of contact for households, providing excellent customer service.
Good communication skills are a must, alongside a proactive approach to problem solving. Previous experience in a similar role delivering presentations, also providing quality administrative and customer service support would be desirable and would make you a valuable contribution to our small, friendly and dedicated team.
Benefits:
As an employee of NEP you will be eligible for:
· Our attractive package which includes 24 days annual leave
· Public holidays
· Hybrid home working
· A 5% employer contribution pension (in line with auto-enrolment rules)
· Staff appreciation days, annual team away day and company social events
· Employment assistance package
Closing date: Monday 18th August 2025
Please note there may be occasions where we close the advert before the closing date and therefore encourage you to apply as soon as possible.
Nottingham Energy Partnership is committed to promoting equality and diversity to people regardless of age, gender, religion, belief, race, sexuality or disability.
Registered Charity Number: 1091513.
Prospectus are pleased to be partnering with our client to help them recruit for a Senior Philanthropy Manager (Trusts & Foundations).
The museum is a world-class visitor attraction and leading science research centre. They care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually.
This is an exciting time to join the museum as they embark on a major capital campaign to raise £150m to transform their South Kensington site ahead of their 150th anniversary. Reporting to the Head of Philanthropy, this role will be responsible for personally securing high six- and seven-figure gift from Trusts and Foundations. You will be working closely with the whole Philanthropy team to coordinate on the overall strategy and targets for maximising philanthropic giving to the organisation.
The successful candidate will have significant fundraising or income generating experience and a proven track record of securing income at the high six- and seven-figure level. You will have demonstrable experience in managing a high value and diverse portfolio of Trusts and Foundations that include complex relationships.
We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Ariha Semontee at Prospectus.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. Please in the first instance share an up-to-date CV with us and should your experience be suitable, we will look to arrange for a call and/or meeting to brief you on the role. You will then have all the information you need to finalise your formal application. We are looking forward to connecting with you soon.
Lead Communications for Change: Put Drug Policy Reform and Social Justice at the Centre of Public Conversation.
Are you a strategic communicator passionate about social justice? Do you want your work to challenge stigma, shift narratives, and support systemic change? Release, the UK’s centre of expertise on drugs and drug law, is looking for a bold and creative Communications Lead to help shape public discourse and amplify the voices of those most affected by harmful drug policies.
This is a high-impact role at the heart of our mission. You’ll lead the development and delivery of Release’s communications strategy, manage our international online platform TalkingDrugs, and work across teams to ensure our voice is consistent, compelling, and widely heard—from social media and news outlets to international conferences and coalitions.
We welcome applicants with lived experience and encourage people from diverse backgrounds to apply. If you’re passionate about social justice, thrive in fast-paced, people-centred environments, and want to be part of an organisation that offers real hope, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Our client is a pan-London youth charity and registered housing provider, aiming to empower young people and transform communities by providing the resources and support that beneficiaries need to thrive. Our client is now looking for a passionate, and dedicated Youth Work Development Manager to oversee a broad range of youth-focused services across London.
This is a crucial role within our client’s youth team and is an ideal opportunity for someone looking to develop their career in the sector. As Youth Work Development Manager you will oversee and develop the day to day running of all services for young people aged 11- 25, with a focus on those facing disadvantage. Services range from sports-related activities, employability services and school-based projects. You will oversee a small team of 5 frontline staff, ensuring that your team are suitably supported so that they can then deliver the highest quality of support to young people. Your role will also focus on developing and implementing new services, working creatively to ensure the sustainability and positive impact of the overall department.
To apply for this exciting role, you must have demonstrable experience of managing youth services across multiple sites and will ideally hold a minimum Level 3 qualification in youth-related studies. You will also have a proven track record of setting up and delivering funded projects from beginning to end, ensuring the best outcomes are achieved for young people. Overall, you will be an inspiring, enthusiastic and dedicated youthwork professional, passionate about delivering high quality services for a variety of vulnerable young people.
Please apply with your CV only in the first instance (in Microsoft Word format). Cover letters are not required at this stage. Please note, the client is looking to receive CVs on a rolling basis.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you.
Please note, this role is full-time Monday-Friday and will be hybrid-working (2 days from home), either based at Hayes or Walthamstow.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Hillingdon Cove Mental Health Crisis Alternative in Hillingdon.
Sounds great, what will I be doing?
As a Peer Support Worker, you will manage a caseload of clients requiring early intervention or preventative mental health support, delivering individual and group-based activities that promote recovery, wellbeing, and community engagement. You will clearly communicate the service's aims and pathways, enabling clients to co-produce their support plans and empowering them to engage with professionals across housing, health, employment, and social care. Working flexibly within a team, you will ensure service coverage, uphold safety and safeguarding procedures, and support the delivery of co-produced peer networks and community initiatives. You will also maintain accurate records, ensure timely referrals and assessments, and participate in supervision and development processes, all while contributing to a high-quality, person-centred service.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
A candidate will have lived experience of navigating mental health care pathways, such as emergency department visits, acute admissions, or engagement with community mental health services, and a strong understanding of the issues faced by individuals with a range of mental health conditions. They will demonstrate the ability to offer support with empathy, dignity, and respect, while rapidly building trust with service users, carers, professionals, and peer workers. Excellent verbal and listening skills are essential for engaging effectively during crises and in day-to-day interactions, both face-to-face and over the phone. The candidate will also have a good understanding of local mental health and wellbeing services, recovery tools, and safeguarding practices, with the ability to assess needs, risks, and aspirations and provide appropriate signposting. Strong prioritisation, time management, and the ability to work dynamically under pressure are key, alongside good literacy and numeracy skills, proficiency in IT including MS Word, Outlook, and internet use, and the ability to produce clear written correspondence. They must be able to work independently and collaboratively as part of a team, support the induction of new peer staff and volunteers, and demonstrate excellent communication and partnership-building skills to contribute positively to a person-centred, recovery-focused service.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




CEO Role Summary:
The CEO provides strategic leadership, ensuring high-quality inclusive arts provision whilst overseeing operations, staff, fundraising, compliance and partnerships. They act as the organisation’s ambassador and contribute to the planning and delivery of both our charitable and business orientated objectives, reporting directly to the Board of Trustees.
Key Responsibilities
Strategic, Leadership and Planning -
· Lead organisation, strategic management and business development
· Develop programmes aligned with community’s needs
· Review and direct a clear business plan with Trustees
· Represent CF at events, in the media and with stakeholders
· Liaise with beneficiaries, Council/NHS staff, Charity Commission, Companies House
Programme and Partnership Oversight -
· Support staff in designing inclusive arts initiatives
· Identify new partnership opportunities
· Lead on events, exhibitions, and partnership development
· Ensure programme quality, legal compliance and impact reporting
People and HR Management -
· Line manage senior staff (Project, Fundraising, Comms, etc.)
· Lead and supervise Salesforce and/or any other appropriate database systems
· Oversee recruitment, performance, training and appraisals
· Implement and update HR policies and procedures (GDPR, Safeguarding, H&S, etc.)
· Foster a positive, inclusive, collaborative staff culture
Fundraising and Communications -
· Lead fundraising strategy, applications with Fundraising Manager and other staff
· Cultivate new relationships with funding bodies and stakeholders
· Represent CF to funders, media, and the public
· Approve marketing and promotional materials
· Attend networking events to explore collaborative funding
Operations and Compliance -
· Oversee facilities, H&S compliance and sustainability
· Incorporate all Charity Commission and Companies House updates
· Maintain tenancy relationship with Barnet Council
· Act as Designated Safeguarding Lead and Data Protection Officer (ICO)
· Ensure all risk assessments and safeguarding incidents are documented
Finance and Governance -
· Prepare annual budgets, forecasts, and financial reports
· Oversee financial control, resource efficiency, and long-term planning
· Lead on new business income generation strategies, including art sales
· Report financial and strategic performance to the Board of Trustees quarterly
· Ensure timely delivery of board papers and assist trustees/directors development
Personal Specification
Essential:
- Demonstratable senior leadership experience in arts, community or inclusive sectors
- Strategic, empathetic, and confident leadership
- Proven fundraising, HR, and financial planning experience
- Knowledge of safeguarding, H&S, and regulatory compliance
- Skilled in managing staff, freelancers, and creative practitioners
- Strong communication and relationship-building skills
- Have a creative mindset with a passion for arts and culture
Desirable:
- Experience in London Borough of Barnet or other local networks
- Knowledge of Arts Council England (ACE), DCMS and other major third sector funders
- Experience working with Social Services, plus neurodivergent or disabled communities
- Awareness of equality, diversity, and inclusion best practices
This Job Description reflects the current requirements. It does not prevent CF from making any changes or additions that might be required in the future. CF welcomes applications from all sections of the community. We particularly encourage applicants from Black, Asian, ethnic minority, and/or disabled applicants as these groups are currently underrepresented in the Arts, Culture and Heritage sector.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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We are looking for a dynamic and people-focussed Finance Coordinator to take our organisation to the next phase: this is a fantastic opportunity to have a real impact at a fast-growing organisation. We have recently upgraded our finance systems to Xero and updated our processes: we now want to build on this success. The Finance Coordinator will prepare financial reports for the board and ensure compliance with financial regulations. They will work with our bookkeeper to ensure excellent day-to-day financial management. They will collaborate with our Project Leads, supporting them to set and manage budgets, report quarterly to the board, and ensure all project income and expenditure is recorded accurately in Xero. They will also use produce cashflow forecasts and scenarios using the Xero integration with Syft that Selce has implemented. They will also play a role in HR processes reviewing timesheets monthly and ensuring contracts are amended as staff roles evolve. This role is crucial in supporting the financial health and sustainability of our organisation.
Responsibilities:
Financial Reporting:
· Review financial data and prepare monthly and quarterly financial reports.
· Present financial reports with variance analysis and commentary for the board.
· Support with the preparation of annual accounts, working with Selce’s nominated accountants and the Board.
· Respond to any queries from Selce’s nominated accountants or from the Board.
· Maintain accurate cash flow forecasts for all areas of the business.
· Monitor and report on financial performance against budgets.
Financial Record Keeping:
· Work with and manage our book-keeper,
· Respond to queries from the book-keeper about how best to enter transactions
· Help the book-keeper to implement excellent record-keeping
· Ensure financial records are accurate and up-to-date.
· Ensure invoices, payments, and receipts are processed
· Ensure Accounts Payable & Accounts Receivable are managed
· Manage grants correctly allocating eligible costs against grants and supporting Project Leads to report to grant givers in accordance with terms of grant
· Manage the monthly Payroll process
Compliance and Risk Management:
· Understand and adhere to financial regulations and legislation
· Establish and maintain financial policies, controls, and procedures for Selce
· Seek out methods for minimising financial risk to Selce
· Stay up to date with technological advances and accounting software to be used for financial purposes
· Review VAT and file VAT returns
· Manage interest payments to shareholders in accordance with our rules
Support Functions:
· Assist in the development and implementation of financial policies and procedures.
· Provide financial support and advice and training to Project Leads ensuring compliance with financial regulation and our financial policies.
· Support the CEO and the Board in various financial tasks and projects.
· Track Selce’s financial performance and identify areas for potential improvement making best use of functionality within Xero or Syft for improved efficiency or effectiveness.
Skills & Experience:
Essential:
·Qualified Accountant: ACCA/ACA/CIMA or AAT level 4 part-qualified (who is working toward level 4 qualification)
· At least 2 years’ experience of working in a finance role
· Solid knowledge of financial and accounting procedures.
· Experience using financial software in particular Xero and Syft (or similar).
· Experience of using MS Excel including Pivot Tables & VLOOKUP
· Strong organisational and time-management skills
· Strong communication and interpersonal skills
· Ability to challenge and influence stakeholders
Desirable:
· Experience in the renewable energy sector.
· Experience with community-financed projects and community shares.
· Experience in a cooperative or member-led organization.
· Experience of Charities SORP (FRS 102)
The client requests no contact from agencies or media sales.