Business systems manager jobs
Reporting to: Head of Business Development
Direct reports: None
Location of work: Home based in Scotland. This post holder will be based at home with regular travel across Scotland. The role will involve some irregular travel across the rest of the UK. Travel expenses will be paid in line with our Travel Expenses Policy.
Contract type: Full-time, 35 hours per week, flexible hours may be considered. The role may require occasional evening and weekend work
Contract Length: Permanent
Salary: £37,500
BACKGROUND
The latest research suggests that 2.7 million children are at risk of hunger, meaning one in five children don’t have enough to eat. When a child is too hungry to learn, they struggle to concentrate, absorb information, and manage their emotions, causing them to fall behind in their studies.
Magic Breakfast provides a nutritious breakfast to over 300,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. We are now at an exciting point in our journey as we launch Nourishing Futures, our long-term strategy, which capitalises on market changes and government commitments to scale our work, while redefining breakfast spaces not just as places to eat, but as places to thrive.
To support the delivery of this strategy, we are evolving our Business Development function and creating a new Business Development Manager – Scotland role. This role will unlock opportunities in Scotland across public funding, trusts, foundations, philanthropy and partnerships, ensuring Magic Breakfast grows its income sustainably across devolved nations.
JOB PURPOSE
The Business Development Manager – Scotland will drive income growth and strategic partnerships in Scotland. Reporting to the Head of Business Development, this role will take a lead in developing both public funded income and philanthropic support (trusts, high-net-worth individuals and corporate partnerships).
The postholder will work closely with the Head of Major Giving (Trusts & Philanthropy) and Head of Partnerships in England to ensure joined-up approaches, while developing extensive networks and relationships across Scotland’s funding and commissioning landscape.
This role is both externally focused — cultivating relationships with commissioners, funders, and partners — and internally collaborative, aligning with colleagues across Magic Breakfast to maximise opportunities and deliver against the organisation’s strategic plan.
Key responsibilities:
Leadership and Strategy
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With support from the Head of Business Development, lead the development and delivery of the Scotland Business Development and Fundraising Strategy, ensuring alignment with Magic Breakfast’s UK-wide income priorities, wider organisational strategy, and any Scotland-specific plans across Service Delivery and Policy & Engagement.
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Act as the lead advisor on business development in Scotland, providing insight, guidance and recommendations on market trends, risks and opportunities.
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Build and maintain a robust pipeline of opportunities across public and philanthropic income streams, ensuring accurate forecasting and reporting.
Public Funding
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Identify and secure public funded service contracts in Scotland, particularly with local authorities, education commissioners, and government departments.
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Work with the Policy and Engagement team to develop opportunities with national and regional agencies (e.g. Public Health Scotland, NHS boards, Integrated Joint Boards, Community Planning Partnerships) to embed breakfast provision into wider public health, wellbeing and education strategies.
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Engage with local authority frameworks, grants and tendering processes, positioning Magic Breakfast as a trusted delivery partner for both statutory and discretionary funding streams.
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Build strong partnerships with consortia, third sector networks, and intermediary bodies to access collaborative commissioning opportunities and joint delivery models.
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Monitor and respond proactively to changes in the Scottish Government’s commissioning priorities (e.g. child poverty, attainment challenge, early years and family support, wellbeing economy), aligning proposals with policy drivers.
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Lead the preparation of tenders, bids and commissioned service proposals, ensuring they are compelling, evidence-led and costed appropriately to reflect the value of Magic Breakfast’s offer.
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Ensure clear processes for the qualification, negotiation, contracting and reporting of income agreements, working closely with Finance, Service Delivery and Policy colleagues.
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Collaborate closely with the Business Development Manager responsible for public funded income in England and Wales to ensure a joined-up UK-wide approach to opportunities, share intelligence on successful models, avoid duplication of effort, and apply lessons learned from to maximise income growth.
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Align Scotland’s approach with national frameworks, campaigns, and strategic priorities, ensuring that proposals, tenders, and partnerships complement work happening in other devolved nations.
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Explore blended income opportunities, integrating public funded income with potential corporate partnerships or philanthropic support to maximise funding and sustainability.
Philanthropy and Partnerships
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Develop and manage a pipeline and portfolio of Scottish-based trusts, foundations, family foundations, high-net-worth individuals (HNWI), and philanthropists, including those with devolved nation-specific remits. This will include working closely with the Prospect Research Manager and Major Giving colleagues to identify and qualify new opportunities, and to re-engage lapsed supporters in Scotland,
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Take responsibility for cultivating relationships, preparing compelling cases for support, and personally soliciting major gifts (five- and six-figure level), securing multi-year, transformational commitments.
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Work collaboratively with the Major Givings Leads and the Head of Major Giving to integrate Scottish funders into the UK-wide prospecting and stewardship framework, maximising opportunities for uplift and avoiding siloed engagement.
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Deliver high-quality, values-driven donor journeys for Scottish prospects and supporters, including bespoke engagement opportunities such as school visits, events, and briefings that connect funders directly with impact.
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Build relationships with corporates headquartered or operating in Scotland, coordinating with the Head of Partnerships to ensure Scottish corporate engagement complements and aligns national partnerships, avoid duplication, and develop bespoke proposals and stewardship plans where appropriate.
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Contribute to the design and delivery of fundraising campaigns or initiatives with a Scottish focus, ensuring they complement national activity and align with the organisational fundraising strategy.
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Collaborate with the Prospect Research Manager and Major Giving colleagues to identify and qualify new opportunities, and to re-engage lapsed supporters in Scotland,
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Represent Magic Breakfast externally within Scotland’s philanthropy and fundraising networks (e.g. Scotland Fundraising Conference, Association of Charitable Foundations Scotland, SCVO events), raising profile and building new connections.
Collaboration and Internal Contribution
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Work closely with colleagues across the wider fundraising department to ensure Scottish funders and opportunities are aligned with team specific strategies and the overall fundraising goals and objectives
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Share intelligence and relationships with colleagues in England to strengthen organisational-wide fundraising and business development.
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Collaborate with Policy & Engagement colleagues to ensure business development opportunities are aligned with advocacy and campaigning priorities.
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Contribute to a culture of openness, collaboration and innovation across the Business Development team.
Financial Processes, Reporting and Compliance
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Contribute to business development planning, budgeting and forecasting processes, highlighting risks and opportunities to income.
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Ensure accurate recording of pipelines, income and activity in Salesforce, with robust monitoring and reporting.
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Ensure all donor and organisational reporting requirements are met and high-quality reports are delivered in a timely manner.
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Ensure all activity is compliant with ethical fundraising standards, safeguarding, GDPR and Magic Breakfast’s policies.
PERSONAL SPECIFICATION:
Knowledge and Experience
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Strong knowledge of the Scottish funding and commissioning landscape, including key trusts, foundations, government bodies and corporate networks.
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Excellent practical understanding of procurement rules and policies as well as tender and budget cycles.
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Proven track record of developing and delivering income growth from a variety of sources, including public funding, philanthropy and partnerships.
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Demonstrable experience of managing the full fundraising pipeline — from prospect research and qualification, through cultivation and solicitation, to long-term stewardship and renewal.
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Hands-on experience of securing and soliciting significant gifts (five- and six-figure level) from high-net-worth individuals, trusts and foundations, with evidence of personally closing gifts at this scale.
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Demonstrable experience of building and stewarding high-level relationships with commissioners, funders and corporate partners.
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Experience of preparing successful tenders, bids and proposals, ideally within education, social impact or the charity sector.
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Experience of cross-team collaboration within a UK-wide or devolved nations context (desirable).
Skills and Abilities
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Excellent communication and influencing skills, with the ability to engage senior stakeholders confidently.
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Strong pipeline management and analytical skills, with a track record of meeting or exceeding income targets.
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Strategic thinker with the ability to evaluate opportunities, prioritise effectively and translate plans into action.
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Highly organised, with strong attention to detail and the ability to deliver high-quality outputs under pressure.
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Strong team player with a collaborative and solutions-focused approach.
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Proficient in Microsoft Office and fundraising/CRM systems (ideally Salesforce), as well as ability to use project management systems (such as Asana).
Other
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Passion and commitment to Magic Breakfast’s aim of alleviating child morning hunger as a barrier to learning.
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Commitment to Magic Breakfast’s values and to Diversity, Equality and Inclusion.
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Willingness to travel across Scotland and the UK, with occasional out-of-hours working for events.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, hr @magicbreakfast. com
Shortlisting - w/c 19th January
Interview 1 - w/c 26th January
Interview 2 - w/c 2nd February
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Age UK is hiring a Senior Funded Delivery Manager! This role will manage the effective delivery of funded programmes, projects or activities, ensuring that these activities are delivered to a high standard, meeting contractual and legal obligations and having impact for older people. As the Senior Funded Delivery Manager, you will provide a senior and experienced delivery function in relation to funded activity, working closely with Service Development & Improvement colleagues to establish and onboard new activity into the Delivery team, developing business and project plans for delivery, and ensuring both internal and external stakeholders are engaged in planning and delivery. You will also take direct responsibility for the delivery of complex contracts and grants, particularly where these require more engagement with external stakeholders and are of higher value, and provide line management and support to Funded Delivery Manager on less complex delivery.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (EC3N 2LB) - currently at least once a week and may involve travel across the UK. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Please note this role is being offered as a Fixed Term Contract (12 months).
Age UK internal grade: 5L
Last date for applications Monday 12th January 2026.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Substantial and successful track record of programme and project management, and effective delivery of complex projects. A, I
- Experience of working in a fast paced, complex environment, working collaboratively with a diverse range of stakeholders and project managing cross divisional input. A, I
- Experience of working and reporting to a diverse range of funders including corporate, health and local authority commissioners, government departments and grant making bodies. A, I
- Experience of working within an outcomes focused organisation and associated reporting structures. I
- Experience of preparing and managing a budget and inputting into organisational financial processes. A, I
- Experience of operational and business planning and supporting strategic planning. A, I
- Experience of managing people, and external consultants and agencies. A
- Experience of a variety of delivery projects, including test and learn projects, scaling up. I
- Experience of developing and implementing communication and engagement strategies as they relate to delivery. I
- Experience of contract management and managing delivery of activity within linked third party organisations. A, I
Skills and Knowledge
- Knowledge of the role of statutory, voluntary and private sectors in relation to service provision for older people. I
- Knowledge of services for older people, with a particular focus on those provided by the Age UK Network. I
- Well developed understanding of the environment affecting statutory, private and voluntary sector organisations which deliver services to older people. A, I
- Keen understanding of the issues faced by older people. I
- Excellent organisational and planning skills with the ability to prioritise workloads, maintain systems, manage competing demands and work calmly and confidently under pressure. I
- Strong people management skills, including performance management and professional development. A, I
- Proactive, creative and flexible approach to identifying and taking forward new approaches and solutions. I
- Excellent oral and written communication skills with ability to adapt tone and message for different audiences, with the ability to present confidently and effectively. A
- Strong IT skills, including Microsoft tools and understanding of CRM systems as they relate to service delivery. I
- Excellent inter-personal, negotiating and influencing skills, with the presence and authority to act as an ambassador for Age UK. I
- Excellent team working skills along with an ability to use own initiative to take action. I
- Strong ability to analyse issues and problems systematically, gather broad and balanced inputs, draw sound conclusions and translate those into timely action. I
Personal attributes
- Commitment to high standards in your own work and others work, with strong attention to detail. I
- Numerate and comfortable in dealing with financial information. I
- Ability to analyse and solve strategic and operational problems. I
- Commitment to user and needs led services. I
Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Commitment to user and needs led services. A
Skills and Knowledge
- Project Management Qualification. A
- Working knowledge of public policy as it relates to older people. A
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability)
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
Hubbub are an award-winning environmental charity that have spent over a decade making environmental action make sense, for people, communities, and businesses.
Through its campaigns and projects, delivered with partners from every sector, Hubbub makes it easier for people to make positive environmental choices. It also provides evidence and insight to businesses and government on what works, helping to shape more effective policy and business action.
Hubbub’s projects are community-focused and deliver social benefits alongside environmental impact. By listening to and including people from all walks of life, Hubbub develops solutions that work for both people and planet. This includes reducing food waste while creating social spaces through the Community Fridge Network, regifting smartphones to extend the life of tech and reduce digital isolation, and helping communities reclaim unloved spaces for growing, play, and access to nature.
Following significant growth in Trusts & Foundations income over the past 18 months, Hubbub is well placed to build on this momentum and strengthen its fundraising.
Trusts & Foundations fundraising is a core part of the role. Reporting to the Head of Trusts and Foundations, the postholder will be responsible for prospect research, relationship development and bid writing, securing restricted, project-based funding aligned to funder priorities. This includes contributing to cases for support and working with programme colleagues to shape fundable project ideas.
Alongside this, the role supports business partnerships work. This includes contributing to proposal decks and written materials and helping shape project ideas as businesses explore working with Hubbub. Partnerships are typically service- or project-based. Trusts & Foundations expertise is the priority, and Hubbub can support the postholder to develop experience in business partnerships over time.
As Development Manager, you will:
- Contribute to delivery against Hubbub’s annual team fundraising target, securing mainly restricted Trusts & Foundations income for specific projects, roles and the scaling of proven work.
- Grow the Trusts & Foundations pipeline, focusing primarily on new business and building relationships with both solicited and unsolicited prospects.
- Lead on prospect research to identify Trusts & Foundations that align with Hubbub’s priorities, programmes and way of working.
- Develop and write clear, well-targeted cases for support, working closely with Project Leads and Directors to shape fundable propositions.
- Write high-quality Trusts & Foundations bids and supporting materials, taking opportunities through to submission and reporting.
- Attend funder meetings and events as required, primarily in and around London.
- Support colleagues working on business partnerships, including contributing to proposal decks and written materials for service- and project-based partnerships that typically run for three to twenty-four months.
- Stay informed about environmental and philanthropic trends, using this insight to connect funder interests with Hubbub’s work and strategic objectives.
Person specification
Essential
- A strong track record in Trusts & Foundations fundraising, with experience personally securing high five-figure and low six-figure grants (including new business, renewals and uplifts). Examples should be clearly evidenced on your CV.
- Full-cycle experience across Trusts & Foundations fundraising, from research and cultivation through to solicitation, reporting and ongoing relationship management.
- Confidence building new funder relationships from scratch, alongside stewarding existing ones, both in person and remotely.
- Demonstrable experience researching, prioritising and converting Trusts & Foundations prospects into secured funding.
- Proven ability to develop compelling, funder-specific cases for support that respond clearly to funding criteria.
- A collaborative working style, with experience working across teams and seniority levels to deliver high-quality bids to deadline.
Desirable
- Some experience of business partnership fundraising, or a clear interest in developing skills in this area alongside core Trusts & Foundations work.
Employee benefits
Employee benefits include:
- 25 days annual leave per year excluding bank holidays PLUS 2 weeks of office closure during Christmas
- 4-week paid sabbatical with 5-years service
- 5% employer pension contribution, with an ethical pension provider
- Flexible working – the Hubbub team are asked to come to their wonderful Somerset House office one-day per week and have core hours of 10am-4pm, with flexibility to suit people’s needs. Flexible working also includes any reasonable adjustments required to enable each person at Hubbub to work to the best of their abilities
- Wellbeing – the Hubbub team’s wellbeing is crucial and they take a holistic approach, aiming to provide clarity of expectations, achievable workloads and a psychologically safe working environment where anyone can thrive. Their residency at Somerset House allows access to free counselling sessions for all of Hubbub staff.
Hubbub is partnering with QuarterFive on this appointment.
Please apply as soon as possible with a copy of your CV, ensuring it clearly aligns with the person specification (see notes in italics). A cover letter is not required at this stage. Full support with the formal application process will be provided to suitable applicants by Joe Blythe at QuarterFive.
If helpful, you may use the cover letter section of your CharityJob application to add further detail that directly relates to the person specification. Otherwise, a CV-only application is perfectly acceptable at this stage.
Closing date: Thursday 22 January
First interviews: Tuesday 3 & Wednesday 4 February
Second interviews: Wednesday 11 February
We are looking for a Salesforce Project Manager to join our Service & Business Improvement team who play a key role in delivering digital transformation across the Age UK network. This role is a maternity cover contract for 12 months. You'll lead the rollout and adoption of Salesforce CRM, managing projects from planning through to delivery. This role involves creating clear project plans, engaging stakeholders and ensuring successful implementation to drive change.
To be successful you will manage Salesforce CRM projects and workstreams, collaborate with Local Age UK partners and internal teams, develop and deliver project plans aligned with priorities and capacity. Monitor progress, manage risks, and report on outcomes and build strong relationships to ensure stakeholder engagement and project success.
If you're an experienced project manager with strong communication skills and a passion for digital innovation, please review the job description below.
This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill). You will be expected to attend the office once a week. Travel costs to the London office are not covered by the charity.
Age UK internal grade - 6LT
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
Track record of successful project management with a fast paced, complex organisation. A, I
Experience working with organisations to implement Salesforce. A, I
Directly delivering or managing a service improvement project and/or organisational change initiative. A, I
Experience of managing and working with consultants. I
Experience of working collaboratively in a fast paced, complex environment, building networks with a diverse range of people and project managing cross-divisional work. I
Experience of scoping, designing and developing new services or business models based on customer needs. A
Skills and Knowledge
Project scoping, design and delivery, including Business planning, budget and contract management. A, I
Track record of using a wide range of communication tools, including digital and social media. I
Knowledge of the role of statutory, voluntary and private sectors in relation to service provision for older people. A
Understanding of the environment affecting statutory, private and voluntary sector organisations which deliver services to older people. A
Good knowledge of services for older people, and those provided by local Age UKs. A
Ability to design and develop workable partnerships and projects. I
Strong IT skills. I
Ability to plan and prioritise own workload to meet deadlines, using own initiative as appropriate. I
Ability to influence, negotiate and facilitate both internally and externally as necessary to secure progress towards goals. I
Personal attributes
Working flexibly and adapting to change. I
Keen understanding of issues faced by older people. I
Proactive, creative and flexible approach to identifying and taking forward research findings, shaping new ideas and partnerships. I
Excellent interpersonal skills with proven ability to network and build effective working relationships and partnerships. I
Excellent organisational and planning skills. I
Excellent communication skills including both verbal and written, with a wide range of audiences at all levels, through a variety of means. I
Excellent team working skills. I
A commitment to high standards in your own and in others' work with a strong attention to detail. I
Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
Agile Project Management Qualification. A
Salesforce CRM Qualification or relevant experience. A
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability)
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
The role will be required to be in the linked office at least once per week. In this case the linked office is One America Square. The role may be required to travel across the UK, and this may require overnight stays from time to time.
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our people are the heart of Hindleap Warren. The Sales and Marketing team is small, dedicated, hardworking, and absolutely committed to improving the lives of young people by providing outstanding outdoor learning opportunities. We are looking for a passionate and dedicated individual who shares our values to join our mission. You will be one of two Account Executives, working closely with the Sales and Marketing Manager to support day-to-day sales, administration, account management, and marketing.
This role involves working across teams at Hindleap Warren, including Operations, Facilities, Finance, and Fundraising. There is regular collaboration with the wider London Youth team, including our other Outdoor Centre, Woodrow High House. Your efforts will directly impact the quality and reach of our outdoor learning experiences, helping more young people benefit from the unique opportunities we offer. By achieving these goals, you will be instrumental in furthering our mission to improve young lives through exceptional outdoor education.
About the role - what you will be doing
In this role, you will activley seek and secure new business opportunities while nurturing and maintaining existing accounts, ensuring a steady and growing stream of revenue. You will deliver outstanding customer service, building and maintaining strong relationships with a diverse range of clients, including schools and youth groups. Managing booking processes and systems efficiently, you will ensure smooth operations and resource allocation in collaboration with various teams. Your creative input and support in developing and executing marketing strategies will increase brand awareness and attract more bookings. Additionally, you will assist in gather and analysing data to inform strategic decisions, contributing to the continuous improvement of our programs and services.
Your responsibilities will include:
- Processing bookings and related paperwork using our booking system, Cinolla.
- Taking a proactive approach to new business.
- Responding to booking inquiries and contacting prospective customers.
- Coordinating with the Operations Team to ensure bookings can be resourced.
- Supporting the implementation of the Hindleap Warren marketing strategy to increase overall bookings.
- Managing key accounts to retain customers and reduce churn.
- Collaborating with the finance department to accurately process invoices, credit notes, and refunds.
- Promoting London Youth's policies on diversity and inclusion.
- Contributing proactively to the implementation of London Youth's mission and goals.
About you - what you bring to the role
To excel in this role, you should demonstrate the following essential experience, knowledge, and skills:
- Proven experience in a customer-facing environment, delivering exceptional customer service across a diverse range of clients, managing communications, and resolving conflicts.
- Strong sales and new business development experience in either B2B or B2C contexts.
- Experience in key account management, including stewardship and business retention.
- Proficiency in Microsoft Office 365.
- Experience using CRM and/or booking and resource management.
Attributes and Behaviours:
- Ability to quickly establish rapport and build effective relationships with various personas.
- A customer-centric mindset with exceptional customer service skills.
- Strong collaboration skills with excellent interpersonal, relationship-building, and networking abilities.
- Articulate communication skills, confident negotiation techniques, and excellent written communciation.
- Outstanding organisational skills and the ability to priortise workload effectively.
- Composure under pressure, problem-solving capabilities, and strong analytical thinking.
- Self-motivation, a positive attitude, impeccable work ethic, and a flexible approach to work.
- The ability to work independently, demonstrating proactivity and initative.
You will demonstrate our values of being:
- Ambitious
- Collaborative
- Inclusive
- Accountable
KCBNA is an outstanding organisation that exists to tackle inequality, create opportunities and transform lives. Our award winning youth provision needs an outstanding youth service manager with excetional skills.
Role Overview
As the Youth Service Manager, you will lead KCBNA’s youth provision for young people within the KCBNA youth centre, King’s Cross and surrounding areas. You will oversee the delivery of funded programmes, develop new initiatives, and ensure high-quality workshops, training, and mentoring. This role also involves managing teams, budgets, safeguarding responsibilities, and building partnerships to support the charity’s mission of empowering young people and creating stronger communities.
Key Responsibilities
Programme Management:
· Lead the design and delivery of KCBNA’s diverse range of youth provision.
· Ensure all evaluation reports required by the funder is completed in a timely manner liaising with the dedicated Grants officers.
· Develop and deliver engaging workshops, training sessions, and mentoring opportunities for young people.
· Ensure a seamless transition for young people.
· Take the lead on specific projects to grow and evolve youth work in line with the organisation’s strategy.
Team Leadership:
· Line manages the Youth workers.
· Recruit, train, and manage young volunteers.
· Oversee induction, training, development, and performance management of team members.
Safeguarding and Risk Management:
· Manage day-to-day safeguarding responsibilities and report to the lead safeguarding manager.
· Conduct health and safety risk assessments to ensure safe programme delivery.
· Enhanced DBS check is required
Budget and Resource Management:
· Oversee six-figure budgets, develop management accounts and collaborate with the Finance officer.
· Ensure the effective management, maintenance and up keep of the youth centre in liaison with the KCBNA admin support officer.
Partnership Development and Fundraising:
· Write funding bids and develop partnerships with corporates and stakeholders in Camden working collaboratively with the Chief Executive and Fundraising support member.
· Design and create engaging resources.
· Lead focus groups and identify opportunities for new programmes.
· Work with the youth team and KCBNA team to create content for social media and the website.
Monitoring and Evaluation:
· Use impact feedback and evaluation data to drive programme improvement.
· Produce clear, insightful reports for internal use, stakeholders, funders, and the Trustee Board.
General Duties:
· Maintain high standards across all programmes, ensuring alignment with London Youth quality assurance.
· Be prepared to deliver services across weekends, evenings, and during Holiday periods.
· Review and improve youth programmes using feedback surveys from young people and service users.
· Carry out other reasonable duties as requested by the line manager to support the smooth running of the charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? You will have a key role in helping to serve older Christians and in leading a motivated and committed staff team catering to the residents in Worthing, West Sussex. View our lovely home here.
Our amazing team at Koinonia Christian Care Home provide a loving and caring environment for our residents, whilst maintaining the Christian ethos that is so important to them. The health, well-being and happiness of our residents are of primary importance to us. We are looking for a Business Manager to oversee the operations and ensure the highest standards of care for the people we care for.
As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI
If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now.
Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w
For more information, please read the job pack
Responsibilities:
- Lead the Service Team to ensure top-quality service and cleanliness standards.
- Provide leadership in pastoral and spiritual aspects for service users and staff.
- Work alongside the Registered Care Manager
- Manage the budget and administration of the home in conjunction with the Head Office Team, including administering invoices and invoicing fees, petty cash etc;
- Be responsible for all aspects of people management including administering the recruitment, selection and appointment procedure, maintaining staff records, organising duty rotas, issues relating to supervisions, appraisals, disciplinary, performance management, back-to-work interviews, grievances etc;
- Manage the training and development of staff in line with the Society’s Personnel Policies;
- Prepare monthly reports for Operations Manager, as well as produce other information regarding staff hours for wages to the Head Office Team;
- Carry out the duties of ‘responsible officer’ for the Home when you are on duty as required under Health and Safety, Public Health and Fire Regulations;
- Engage in the Society's strategic aims, foster community connections, including churches, to promote the Society's work, maximise home occupancy, and improve service users' quality of life.
Skills/Experience:
- Willing and able to take a lead in maintaining the Christian ethos of the home;
- Management experience in a business setting;
- Comfortable with writing business communications to staff and residents as well as authorities etc;
- Ability to communicate effectively at all levels whilst maintaining confidentiality;
- Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience;
- Able to work under pressure and provide calmness in all situations;
- IT literate ( including Microsoft Word, Excel, Outlook and the Internet);
- Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings.
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours:
40 hours a week, usually worked over 5 days.
“On-call” cover is required on a rotating basis to meet demands. Please get in touch for more information about working patterns.
Benefits:
- £44,500 to £50,000 per annum
- Relocation support (to be discussed)
- 5 Weeks' paid holiday per year as well as bank and public holidays
- On-going training and support
- Team events
- Pension scheme
- Care Friends referral
- Medicash
- Perkbox – including an Employee assistance programme.
- Long-standing service rewards
- Birthday rewards
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested
The Partnerships and Business Development Manager is responsible for securing and sustaining business and property support for The Fitzrovia Partnership, with a primary focus on ballot delivery and long-term levy payer engagement.
The role leads the practical management of the Camden and Westminster occupier ballots, voluntary membership, property forum and targeted engagement activity. It is delivery-focused and process-driven, ensuring that engagement activity is well planned, well recorded, and directly supports successful ballot outcomes.
Working closely with the Marketing and Communications team, the postholder ensures engagement activity is aligned with wider messaging and campaigns, while retaining clear ownership of relationships, follow-up, and conversion.
Key Duties and Responsibilities
Business and Property Engagement
· Lead direct engagement with levy-paying businesses and property owners through meetings, visits, calls, and structured follow-up.
· Build and maintain strong working relationships with key decision-makers, ensuring consistent and informed dialogue.
· Develop, lead and manage engagement plans for priority occupiers and property interests, with clear objectives and outcomes.
· Act as a first point of contact for ballot-related queries and engagement issues.
Ballot Management and Delivery
· Manage the end-to-end occupier ballot process, working with the billing authority to ensure compliance with statutory requirements and deadlines for the 2027 Camden and 2028 Westminster ballots.
· Maintain detailed ballot timetables, engagement trackers, and risk logs to support back-to-back ballots.
· Coordinate internal inputs to ballot materials, ensuring engagement intelligence informs content and targeting.
Voluntary Membership
· Manage the development and delivery of a voluntary membership offer alongside statutory levy arrangements.
· Identify, engage, and convert voluntary members, tracking participation and renewals.
· Ensure voluntary members receive clear value through engagement, access, and communication.
Project Management
· Plan and deliver targeted engagement campaigns in support of ballots and priority projects.
· Manage engagement activity as structured projects, with defined milestones, actions, and reporting.
· Work closely with Marketing and Communications to align engagement activity with campaigns, while retaining ownership of delivery, follow-up, and outcomes.
· Support delivery of engagement-led projects such as property forums, briefings, and issue-based meetings.
CRM, Data and Insight
· Take ownership of CRM use for engagement, ensuring all interactions, outcomes, and next steps are accurately recorded.
· Maintain high data quality to support ballot readiness, reporting, and audit requirements.
· Produce regular engagement reports showing coverage, risks, gaps, and progress towards ballot thresholds.
· Use CRM insight to prioritise effort and guide engagement strategy.
Governance and Reporting
· Prepare clear written updates, briefings, and summaries for senior leadership, the Board, and relevant sub-groups.
· Ensure engagement activity complies with data protection and internal governance requirements.
· Support audit trails and evidence requirements associated with ballot delivery.
This role works closely with the Marketing and Communications team to ensure consistency of messaging, timing, and audience targeting. However, it remains distinct in its focus on relationship management, ballot mechanics, CRM discipline, and delivery of outcomes, rather than content creation or communications strategy.
Person Specification
Skills and Experience
· Strong and proven experience in business engagement, membership, stakeholder management, or business development in a place-based or membership organisation.
· Demonstrable experience in a commercial development role, or strong evidence of meeting conversion targets in a B2B environment (for example, membership, sponsorship, account growth, renewals, or service sales).
· Proven experience managing complex processes or campaigns with fixed deadlines.
· Strong project management skills and attention to detail.
· Experience using CRM systems to manage relationships, track activity, and produce reports.
· Ability to work closely with communications colleagues while retaining ownership of delivery and follow-up.
· Strong written and verbal communication skills, particularly for briefings and engagement reporting.
Knowledge and Understanding
· Understanding of BIDs or similar partnership organisations and the importance of ballot legitimacy.
· Awareness of how businesses and property owners engage with place-based organisations.
· Understanding of data protection and responsible handling of stakeholder information.
Personal Attributes
· Organised, persistent, and comfortable working to targets and deadlines.
· Confident and professional when dealing with senior stakeholders.
· Practical, delivery-focused, and outcomes-driven.
· Willing to learn, reflect, and continuously improve.
To apply for this role, please send a max 2-page cover letter and CV. Shortlisted candidates will be invited to interview (w/c 9 February 2026)
The client requests no contact from agencies or media sales.
Job title: Digital Systems Manager
Department: External Relations
Responsible to: Head of External Relations
Location: London (UK) - hybrid working
Salary: £ 46,800 gross per annum (London)
Working pattern: Full-time, 38.5 hours per week
Duration of contract: Permanent
Start date: As soon as possible
Help us shape the digital future of a global education charity.
Join our international team as Digital Systems Manager, where you will play a pivotal role in strengthening and shaping the digital infrastructure that supports education across our global movement. This is an exciting time to join UWC International as we prepare to procure a new CRM and focus on digital transformation to improve efficiency, data quality and ways of working.
As the organisation has grown, our digital systems and tools have developed organically. We are now seeking a dedicated individual to take ownership of our digital systems, tools and IT landscape. This is a new, full-time role requiring a strong understanding of system integrations and APIs, experience managing and developing business systems, and a willingness to learn and adapt to new technologies. You will help ensure we have an effective, well-integrated digital ecosystem with systems that are fit for purpose, fully utilised and data-compliant.
You will work closely with colleagues across our London and Berlin offices, while also ensuring our digital tools effectively support our global volunteer network (National committees) and prospective students across more than 150 countries and territories. The successful candidate will bring proven experience in business systems or application development — particularly CRMs — and the ability to bring clarity, structure and optimisation to a complex digital environment.
About us
Changing the world takes passion and dedication
UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference.
Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC.
About UWC International
UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.
Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.
We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.
What we offer
As part of a commitment to our employees, we offer the following:
UWC International London and Berlin
- Hybrid working - we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home.
- Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
- Generous annual leave allowance – we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
- Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave.
- Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.
- In-person meetings: Yearly Staff Away Days, team retreats and travel to our international schools and international events as needed to create connected teams
UWC International London
- Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars.
- Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
- Cycle to Work scheme and eyecare vouchers
- Enhanced maternity and enhanced paternity leave
- Enhance sick pay
- Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.
Visa requirements
Anyone who applies to work at UWC International in London or Berlin must hold the appropriate right to work before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.
Application Process
Do you want to be part of our team?To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages).
Applications will be reviewed on a rolling basis, if you are interested submit your application as soon as possible.
Your cover letter must:
- Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
- Explain why you want to join UWC International.
- Provide confirmation of your eligibility to work or reside in the UK.
- Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know.
Please note that CVs received without a cover letter, including the information requested above will not be considered.
Deadline for application: 11.59 PM (UK time) on Sunday 25 January 2026
Interview and/or assessment dates:
- First round interviews on Thursday 29 & Friday 30 January (remote)
- Second round interviews on Thursday 5 & Friday 6 February (remote or in person)
For further information on this opportunity, please contact us to connect you with the recruiting manager.
Safeguarding Statement
The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.
Diversity Statement
UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.
At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.
We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.
We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Decription
NEON is seeking to expand our team capacity to deliver transformational growth across our creative programming. The Business Development Manager will transition NEON from project-based delivery to sustainable, recurring programmes while scaling our impact within the creative industries and local community.
With our expansion into a new 5,600 sq ft facility in Vauxhall you will lead on the income generation annually by increased programming, events, room hires and membership to support 7-day-per-week programming and enhanced community reach.
You will work closely with both our external cross-sector funders, clients and internal delivery partners and teams to provide a service that exceeds expectations by monitoring progress and continually adapting and improving effectiveness to meet changing needs
The postholder will:
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Expand income generation through studio hires, memberships, events, and trading
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Securing sponsorships, multi-year funding, and philanthropic donations
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Develop contracts and partnerships with schools, local authorities, and corporate entities
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Strengthening impact reporting and financial reporting and management
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Supporting the Founder and Artistic Director to build a resilient business model across our sites in Vauxhall from 2026.
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Role Profile
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Essential Experience and Skills
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8 years plus demonstrable experience of income generation and management, delivering on time and within budget
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Demonstrable experience of budget management - strong financial literacy, commercial awareness and analytical
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You are passionate about the arts and creative sectors, wanting to use your abilities to nurture the talents of others and increase diversity within these sectors
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You enjoy working in an entrepreneurial and creative , start-up environment - understanding that this may mean doing what is needed to get the outcome, even if not within one’s own role
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You have resilience to change course and adapt priorities as needed by the business
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You are as comfortable working independently as you are as part of a team
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You enjoy working with a small team and contributing to the broader ambition of the whole organisation and being an ambassador for our work
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Ability to be self-servicing including proficient use of Microsoft IT and Google Suite packages
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Willing to be based in our studio in Vauxhall
- Substantial experience of relationship building and collaborative partnership with people from all sectors and backgrounds - especially at senior management/executive level e.g. stakeholders, funders and delivery partners
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Demonstrable track record of managing and monitoring performance to meet objectives and delivery of targets
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Excellent communication skills with the ability to articulate and present ideas clearly, coherently and persuasively in the written format as well as verbally
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Ability to think, act and communicate strategically and creatively
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Ability to be self-servicing including proficient use of Microsoft IT and Google Suite packages
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Knowledge and/or experience of the arts and creative industries, in a startup or with creative entrepreneurs is desirable though not essential. We would still like to hear from you if you have experience leading and delivering high-profile projects and are committed to making a difference.
To remove structural barriers within the arts and creative industries by creating equitable access to training, space, and professional experience
The client requests no contact from agencies or media sales.
Do you enjoy problem-solving and implementing new processes? Do you pride yourself in delivering a good service to colleagues? Do you want to work for a charity that makes a difference here in York?
Age UK York is a local charity that exists to support older people of York, their families, and carers. Our team provides a wide range of services that make a valuable difference to the needs and lives of older people across the city. Through a dedicated team of staff, volunteers, and supporters, Age UK York has been supporting older people in York for over 50 years and exists to continue to be there when needed.
If you are highly organised and are knowledgeable of health and safety and data protection, we would like to hear from you. As Operations Manager, you will support the office function and our people, providing key assistance to our teams delivering services. This includes essential organisational support for Information and Communications Technology (ICT), estates management, and related health and safety and risk arrangements.
You will ensure the efficient and effective running of our Age UK York office, and the processes and systems needed to facilitate this. This extends to the other premises used by our organisation, including our charity shops in York.
You will manage a small team of staff, ensuring services are delivered effectively. You will work to meet other managers’ expectations and balance competing business priorities while maintaining high customer service standards. This includes making sure relevant processes meet our National Quality standards.
Key Responsibilities:
- Line management of staff, including Administration and Data reporting roles.
- Work with service managers to align the cross-organisation Business Support function to the developing needs and priorities of our operations. Liaising with external stakeholders, including providers, landlords, suppliers, and partners, in undertaking works and reviewing the effectiveness and value for money.
- Management of our St. Edmunds office and ensuring a safe and effective working environment for all our team and visitors.
- Provide oversight to our shop locations across York, working with our shop teams to ensure suitable, high-quality, and welcoming locations.
- Work with the CEO and other colleagues in our obligations in accordance with data protection law – including GDPR – and undertake named duties such as our assigned information governance role registered with the Information Commissioner’s Office (ICO) and commitments to partners such as the NHS.
- Work with the CEO and colleagues in ensuring organisational Health and Safety and our commitment to the highest standards for our people and all who use our services.
Key Qualifications, Skills, and Experience:
· Self-motivated with effective organisational skills, including prioritising, managing competing demands and monitoring own and others' workload
· Relevant experience in operational services: administrative, ICT, and premises management
· Knowledge of GDPR regulations
· Passion and commitment to work within a not-for-profit organisation and foster a team approach in working to help others
Salary and Benefits:
· £28,176.46 per annum on a 35 hour per week contract
- A genuinely friendly and supportive environment
- Generous holidays – 26.5 days plus bank holidays (pro rata for part-time employees). Additional leave – an extra day of long service.
- Birthday day off
- Enhanced sick pay after 6 months of service
- Potential for funding towards professional qualifications
- Employee discounts
- Free eye test
- Free flu jab
Please provide a cover letter alongside your CV.
The client requests no contact from agencies or media sales.
The Membership Engagement & Communications Manager will lead on the planning and delivery of integrated member engagement strategies, events, communications and partnerships that enhance brand visibility, support our five-year business plan and strengthen stakeholder relationships.
You will also support overall Member engagement activities, maintaining voter contact and data accuracy on our CRM system.
This role will require creativity, organisation, stakeholder engagement and a strong ability to deliver results across predominantly B2B environments, whilst working as part of a small but supportive Marketing and Communications team to champion The Fitzrovia Partnership brand.
Collaboration across departments and consistent communication are critical for success.
Key Duties and Responsibilities
Member Engagement
· Build strong, visible relationships with members across all BID areas.
· Deliver regular contact and visibility of The Fitzrovia Partnership’s services, events, and opportunities.
· Escalate business-specific needs to support strategic engagement planning.
· Maintain accurate CRM records, supporting partnership, ballot, and KPI tracking.
· Attend and represent The Fitzrovia Partnership at member events and forums.
· Support planning and execution of engagement events and campaigns.
· Contribute data and updates to support internal reporting.
· Assist in delivery of all Member engagement, with a focus on targeted communications and events.
Communications
· Lead and manage all Member communications, including newsletters and special project communications
· Maintain accurate and up-to-date membership materials for use in member communications.
· Act as brand guardian for all corporate content and visual identity.
· Prepare and deliver executive communications on behalf of senior leaders as needed.
· Regularly and proactively engage with members and external partners to source content, opinions and for external communications.
Event Planning, Delivery and Reporting
· Lead the planning, delivery, promotion and evaluation of Member events.
· Oversee the annual events calendar across the company, website and event listings, ensuring they are in line with company objectives.
· Manage supplier and venue relationships, ensuring events are delivered on time and within budget.
· Collaborate across departments to ensure events align with wider business objectives and advise on requirements as needed.
· Champion quality and branding standards across events.
· Lead on promotion of events and attendee engagement strategies
· Monitor spend to ensure events remain within budget and collect post-event feedback for continuous improvement.
· Lead the reporting on events, evaluating effectiveness against event objectives and company mission.
Team Support and Collaboration
· Work cross-functionally to integrate member engagement activities into broader initiatives.
· Share business and member insights to refine engagement strategies and inform cross-team coordination.
· Provide data to support performance reporting.
Person Specification
Essential
· A motivated and enthusiastic self-starter
· At least 3 years’ experience in member engagement, stakeholder engagement or account management.
· Excellent copywriting skills along with an aptitude for proof reading
· Strong communicator with a professional and approachable manner, confident for face to face and remote interactions.
· Organised and detail-focused; adept at managing multiple priorities.
· Proactive and flexible; able to work independently and as a team contributor.
· Responsible and accountable; takes accountability for own workload and timely deliverables of work.
· Proficient in CRM or database systems for data management.
· Strong interpersonal and collaborative working skills.
Desirable
· Analytical and comfortable looking to identify trends in data, with support.
· Understanding of Member organisations, Member engagement and renewal cycles.
· Experience in business-facing roles.
How to apply
To apply for this role, please send a maximum 2-page cover letter and your CV.
Shortlisted candidates will be invited to interview the w/c Monday 9 February 2026.
The client requests no contact from agencies or media sales.
About Us
VAST is a registered charity dedicated to supporting and empowering the Voluntary, Community, and Social Enterprise (VCSE) sector in Stoke-on-Trent. We aim to foster strong local networks, strengthen community engagement, and build the capacity of local community groups.
The Role
As Finance & Business Operations Director, you will lead VAST’s financial and operational strategy, ensuring robust financial management, effective HR and IT systems, and compliance with Health & Safety. You will oversee the efficient running and management of The Dudson Centre (a Grade II listed building), act as Company Secretary, and serve as the organisation’s Money Laundering Reporting Officer.
This is a senior leadership role, contributing to strategic planning and organisational development while supporting VAST’s day-to-day delivery. It’s an exciting opportunity for someone who combines financial expertise with operational leadership and a commitment to community impact.
What We’re Looking For
- Qualified accountant (ACA, ACCA, CIMA, etc)
Significant experience in financial management and business operations in the VCSE sector. - Strong leadership and strategic planning skills
Knowledge of charity finance, governance, and compliance. - Excellent communication and problem-solving abilities.
- Ability to travel locally and work occasional evenings/weekends.
Why join us
At VAST, we offer more than just a job. You’ll be part of a team committed to helping communities thrive. We believe in equal opportunities and strive to create an inclusive work environment where everyone can succeed.
You will also have access to a range of wellbeing perks, including:
- Mortgage and pension advice.
- Virtual GP appointments and second medical opinions.
- Comprehensive mental health support
- Wellbeing programmes to support a healthy lifestyle.
To apply
Applications are accepted by CV and covering lettter only.
Closing date for applications is Midnight on Friday 30th January 2026.
Interviews will be held during February 2026
VAST is an equal opportunity employer and welcomes applications from all individuals, regardless of gender, race, ethnicity, religion, marital status, sexual orientation, age, or disability.
The client requests no contact from agencies or media sales.
We’re excited to be launching a brand-new partnership between Age UK Leicester Shire & Rutland, Age UK Coventry & Warwickshire and Age UK Northamptonshire, working together to take our legacy programme to the next level.
We are growing our legacy income to secure the future of our vital services, ensuring more older people can benefit from the support they need and deserve.
All partners stand alongside older people in their communities, ensuring they have the support, respect, and opportunities to live fulfilling lives. Each year, thousands turn to us for practical help, guidance, companionship, and care.
Across our three partner organisations, we are passionate about ensuring no one feels alone as they age. From advice and day centres to community support and charity shops, our services are made possible by the dedication of our staff, volunteers, and supporters.
That’s where you come in.
About the role
We’re looking for a passionate and motivated Legacy Partnership Manager to lead the development and delivery of our legacy marketing and engagement programme.
You’ll work closely with colleagues across the three partner charities to grow awareness and understanding of legacy giving, build meaningful relationships with supporters, and help ensure a sustainable future for our services.
This is a fantastic opportunity to shape a new, collaborative legacy initiative that can make a real and lasting difference in the lives of older people across the region.
About you
You’ll be an excellent communicator and relationship builder, confident in engaging with a wide range of people, from long-term supporters and volunteers to legal professionals and community partners.
You’ll bring a proactive, strategic approach to your work, with the ability to manage multiple priorities and see projects through from concept to completion.
We’re looking for someone who can combine empathy and sensitivity with creativity and ambition.
Qualifications & Knowledge
· Understanding of legacy fundraising and individual giving principles
Knowledge of fundraising regulations and GDPR compliance in relation to donor communications
· Understanding of marketing, fundraising, or a related field
· Knowledge of the charity and voluntary sector
Experience
· Proven track record of delivering successful projects or campaigns
· Experience in donor stewardship and supporter engagement
· Experience developing and delivering multi-channel campaigns. You will need to be confident and highly experienced using social media and digital platforms to connect with audiences, tell powerful stories, and grow awareness of legacy giving in creative and authentic ways.
· Experience working with external partners, agencies, or suppliers
· Experience within a charity environment is preferred but not essential
· Experience in developing annual plans or strategies to grow income
· Experience within a legal setting is desired but not essential
Skills & Abilities
· Excellent written and verbal communication skills with the ability to convey messages with sensitivity and clarity
· Strong project management and organisational skills, with the ability to manage multiple priorities
· Analytical mindset with the ability to evaluate campaign performance and adapt tactics
· Confident using CRM systems, marketing platforms, and Microsoft Office
· Ability to work both independently and collaboratively as part of a team
· Strong interpersonal skills to build positive relationships with supporters, colleagues, and external partners
· Sound copywriting and proofreading skills
Other
· Travel to all three areas/locations, having your own vehicle with a full clean driving licence, along with the ability to gain business insurance, is essential
· Flexible approach to meet the needs of the project
· You will report on an operational day-to-day basis to the Corporate Partnership Manager
· You will also maintain a reporting line to the Chief Operating Officers, within Age UK Leicester Shire & Rutland, Age UK Coventry & Warwickshire & Age UK Northamptonshire.
Why join us?
- Be part of a trusted, local charity network making a real difference every day
- Play a key role in shaping the future of legacy fundraising across three Age UK partners
- 25 days of annual leave plus bank holidays
- Competitive salary
- Cash health care plan
- Company pension scheme
- Charity discounts
- Free onsite parking
- Employee assistance program
How to apply
Please send your CV and a cover letter outlining your experience and why you would be a great fit for this role.
Hours : 37 hours Monday – Friday 8.30am – 4.30pm with a 30 minute unpaid break
Salary : £33,000 per annum
Contract: Fixed term for 24 months
Closing Date: 30 January 2026
Interview Date: TBC
Location: You will be required to cover Leicester & Leicestershire, Coventry & Warwickshire & Northamptonshire. Being a resident within these regions is highly preferred to enable easy travel, build strong local relationships, and fully engage with the communities we support.
All three partner organisations, Age UK Leicestershire & Rutland, Age UK Coventry & Warwickshire, and Age UK Northamptonshire, are equal opportunity employers. We celebrate diversity and are dedicated to fostering an inclusive and welcoming environment for everyone.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. TAKE OUT IF NOT FEMALE ONLY
Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.
Location: Havant
Salary: £35,482 - £38,224
Hours per week: 37
Contract Type: Full Time/Permanent
Reference Number: STOPDA811
Main Purpose and Scope of the Job:
This is an exciting role in an ambitious and growing charity that supports all people affected by domestic abuse.
Working closely with the Business Development Director and Business Development Manager the Fundraising Manager will play a pivotal role in the creation, development and implementation of a robust and diverse fundraising strategy that contributes to the overarching income generation strategy, that meet both current and future operational needs
Participate in the development of Stop Domestic Abuse’s fundraising strategy and lead on the implementation and delivery of fundraising ensuring all fundraising objectives and KPI’s are met.
Identify and cultivate relationships with new, corporate partners, individual donors, major donors, foundations, and other potential supporters, increasing their awareness of SDA.
Create, launch and manage supporter stewardship and recognition programmes to ensure corporate donors and partners feel valued and engaged with the organisation, you will be key in maintaining long-term relationships.
Develop and maintain a portfolio of potential corporate and high net worth supporters through regular research and networking and attend events and meetings with potential donors.
Expand current fundraising activity to create new opportunities by promoting Stop Domestic Abuse.
What We Offer:
Time off and Flexibility:
- 25 days’ annual leave plus bank holidays (Increasing with service)
- Birthday day off
- Child’s first day of school off
- Option to purchase up to 10 additional days’ leave per year
- Flexible and hybrid working
- Protected time of up to one hour each month
Family-Friendly Benefits:
- Enhanced Maternity, Paternity, Shared Parental and Adoption leave
- IVF Leave
Health and Wellbeing:
- Westfield Health Healthcare Cashback Plan (after probation)
- Westfield Health Personal Health Insurance (after 2 years’ service)
- Employee Assistance Programme
- Eye care vouchers
- Cycle to Work Scheme
About Stop Domestic Abuse:
Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’
We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.
Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.
Our Values:
Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.
The client requests no contact from agencies or media sales.




