Relationship Manager

Relationship Manager – North West 
 

Salary: £30,000 - £35,000 per annum + benefits

Reports to: Divisional Manager

Directorate: Marketing, Fundraising & Engagement

Contract: 12-month FTC (Maternity Cover)

Hours: 35 hours per week (Open to flexible working requests)

Location: Home-based with regular travel around the patch, covering the Northwest of England. Occasional travel may be required in the wider region. Candidates must live on patch or within 50 miles of the divisional border. Travel will be reimbursed in line with the organisations travel policy.  

Closing date: 10 February 2025 23:55

Interview Process:  initial competency-based interview, followed by second interview with task (two stage)

Interview Date: approximately week commencing 24 February 2025

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. 

At Cancer Research UK, we exist to beat cancer.

We are looking for an ambitious and driven people person, passionate about raising money to support Cancer Research UK. As a Relationship Manager you will have a direct impact on the relationships we build with our local communities, building a multi-million-pound pipeline of potential supporters that will have a significant positive impact across Cancer Research UK’s portfolio in current and future years.

This role will predominantly be focused on generating new business and will be tasked with realising the extremely high potential we have in the Northwest region. You will use your networking skills to explore the abundance of corporate and community opportunity that will drive income and grow the pipeline as well as maintaining strong relationships with our existing supporters.

This is a great role for someone that is a self-starter, who enjoys networking, meeting a diverse group of people and loves to see results – only this time those results have a life changing impact on those living with Cancer. 

What will I be doing?

Supporting the development of prospect pipelines and opportunities by identifying and cultivating leads.

Building strong working relationships with other divisional team members

Work with divisionally based and other CRUK staff to maximise supporter activity with a focus on those that will help support national and divisional strategies

Hitting fundraising targets for CRUK's life saving research.

Planning and delivering effective rewards and recognition to increase supporter loyalty and income.

Inspire, develop and manage supporters to achieve agreed objectives by offering outstanding, tailored stewardship to build emotional loyalty and maximise lifetime value through cultivation

Ensure each supporter has a stewardship plan in place which best fits their motivations, utilising the cross-organisation portfolio of products and engagement opportunities to raise awareness of CRUK’s impact and relevance

Plan and deliver appropriate effective reward & recognition to increase loyalty, income and longevity with our supporters

*This is a home-based role with significant travel across the patch to maximise engagement. On average this would be 60 percent out in the field (travelling around your patch meeting supporters) and 40 percent home based. However, this is subject to change based on business need. There will be some evening working required to attend committee meetings however you will get this time back via our time off in lieu policy.

What skills will I need?

We are open to your background, this could suit someone who is a corporate relationship manager or account manager, sales executive or business development manager. Whatever your background, you ‘ll need to be able to demonstrate:
 

Excellent networking and relationship manager skills – and the ability to motivate and influence supporters or customers to reach targets.

Proven ability to generate new business, new ideas and adapt style and approach to meet the needs of different supporters or customers.

Experience of working as part of a high performing team, achieving and exceeding KPIs and targets

Experience of working unsupervised with the ability to drive and generate own workload

A strong solution focused approach to help supporters overcome any challenges and maximise their fundraising efforts.

Great time management, prioritisation and planning skills.

Excellent communication and presentation skills (face to face, written and phone)

Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination  

Credible: Act with rigour and professionalism   

Human: Act to have a positive impact on people  

Together: Act inclusively and collaboratively

We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

What will I gain?
 

Each and every one of our employees contributes to our mission to beat cancer. In return, we create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. 

How do I apply?
 

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.