Jobs
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**Please note the successful candidate will be required to attend the London office at least one day per week**
Background
We are RCVS Knowledge, a charity with a mission to advance the quality of veterinary care for the benefit of animals, the public and society. We empower and support veterinary teams to provide evidence-based, quality care and improved animal health and welfare outcomes.
- Our vision is healthier animals, people and planet.
- Our mission is to advance the quality of veterinary care for the benefit of animals, the public, and society.
- We are driven by our purpose: to empower and support veterinary teams to provide evidence-based, quality care and improved animal health and welfare outcomes.
Our strength is in working together with veterinary teams, animal owners and all those involved in animal health to advance the quality of veterinary care.
We are the charity partners of the Royal College of Veterinary Surgeons (RCVS).
RCVS Knowledge is looking for a creative marketing communications professional to play a pivotal role in broadening our reach and engagement across the veterinary sector.
In this role you will lead on establishing new marketing approaches for the organisation to support our strategic goals and help us increase our impact. You will plan, execute and evaluate effective campaigns to ensure our products and services are promoted in engaging and creative ways. You will also support income growth through effective marketing of income-generating products, and fundraising campaigns. There will also be opportunities to get involved in developing our content strategy and support the launch of our new website.
If you’re an experienced marketing communications professional looking for an opportunity to establish new approaches across a wide range of activities, we’d love to hear from you
Job purpose
We are looking for an experienced marketing communications professional to help us increase our reach and build new audiences across the veterinary sector and with animal owners. Reporting to the head of communications, marketing and digital, the role will oversee the development of a range of marketing approaches to ensure our products and services are well supported and promoted to relevant audiences in engaging, creative ways.
As our marketing lead, you will develop and execute innovative and effective campaigns to help us achieve our strategic aims. Working closely with your colleagues in our small and friendly team, you will build strong relationships to ensure that you can deliver appropriate messaging and calls to action to our target audiences. Your work will play a key role in supporting income growth through effective marketing of income-generating products, and fundraising campaigns. You will also contribute to the development and implementation of our content strategy, helping the organisation to understand and meet our audiences’ needs with timely and engaging content.
This is an exciting time to join the team as we are in the process of developing a new website, embedding a new communications and marketing strategy and developing our ways of working – there will be plenty of opportunity to contribute to these and to really make your mark.
Key responsibilities
- Establish an annual marketing calendar incorporating ‘always on’ and one-off campaigns.
- Lead on the development and execution of marketing campaigns to help us achieve our strategic goals.
- Support income growth through the development of effective marketing activities.
- Evaluate marketing activity, sharing insights with colleagues and making recommendations for improvements informed by evidence.
- Create and commission engaging content, for use across a range of platforms and activities, which meets audience needs and drives actions.
- Contribute to our content strategy, identifying opportunities for content to support marketing goals.
- Lead on ensuring the data quality of contact lists, ensuring all marketing activity is undertaken observing the requirements of data protection legislations (GDPR).
- Review our marketing and communications channels on a regular basis, ensuring we are using them to best effect and identify opportunities for improvement or new channels to support our objectives.
- Supporting our income targets by managing fundraising campaigns and the development of new income-generating products including corporate partnership offers.
- Supporting our presence at external events with marketing activity, collateral and organising exhibition stands.
- Work with members of the wider RCVS Knowledge team to develop and deliver stakeholder events.
- Manage our Google Ads activity, ensuring effective use of our Google Grant and that a range of campaigns is maintained which is well targeted and reflects the breadth of our offers.
- Support the development of the communications team ways of working, to ensure we are delivering high-quality work which is managed effectively and efficiently and that contributes to maintaining strong relationships.
Essential Criteria
Skills, Knowledge & Experience
- A track record in, and passion for, marketing communications gained in either in-house or agency roles.
- Experience of planning, executing and evaluating effective marketing campaigns.
- Experience of creating engaging content for a range of platforms, which follows best practices and supports marketing objectives.
- Experience of agency, freelancer and supplier management, including the ability to brief and on-board new suppliers.
- Excellent writing and editing skills.
- Experience of working with digital marketing tools and platforms, including social media, email marketing, CRM and content management systems.
- Ability to build strong and effective working relationships internally and externally.
- Excellent organisational skills with the ability to manage multiple campaigns simultaneously, ensuring they are delivered on time and in budget.
- Patience, initiative, sound judgement, and willingness to work as part of a team.
- Great communication skills – written and verbal.
- High level of IT literacy, proficient user of Microsoft Office tools.
Desired skills & experience
- An understanding of brand management and how to ensure our campaigns and content reinforce our brand.
- Experience of Google Ad Manager and Analytics tools, analysing data to inform decisions around improvements.
- Experience of working on events, for example organising exhibitor stands at external events or managing invite-only events for an organisation.
- Experience of establishing new ways of working and successfully embedding them to secure effective use of resources.
- Experience of using communications and marketing activities to support fundraising.
1st Interviews to take place online 13th / 14th August 2025
2nd Interviews to take place in-person on 21st August 2025
The client requests no contact from agencies or media sales.
Job Purpose
Have you got experience of working as a Head of Finance or similar?
Are you looking for a flexible role in a positive and progressive team who are revolutionising mental health support for children and young people?
Can you...
- Build relationships
- Turn data into insights
- Bring numbers to life
… to influence great decisions?
Are you a qualified accountant?
If so, you could be the person we are looking for to join our ground-breaking charity at an exciting and pivotal time, as we embark on the launch of ‘Joy’ - a major refurbishment and charity expansion project. Joy will be the UK’s most progressive and innovative community space blending mental health, wellness, heritage, art, creativity, social action, support, fun and opportunity.
As the Head of Finance, you will play a pivotal role in providing financial insights and guidance as part of our Senior Leadership Team, helping drive informed decisions and contributing to the overall financial success of the organisation.
Main Duties and Responsibilities
Charity Support:
- Collaborate with key stakeholders to understand their operational needs, challenges, and objectives.
- Act as a trusted advisor, translating financial data into actionable insights that drive improvements in efficiency, cost control, and overall performance.
Joy Project Support:
- Work closely with the Project Director to give full finance support to the Joy project.
- Provide support managing the costs, budgeting and billing surrounding Joy.
- Identify operational and financial risks and opportunities.
Budgeting and Forecasting:
- Work closely with department heads to develop, monitor and update the annual budget.
- Provide regular forecasts, track performance against budget, and recommend adjustments as necessary.
Cost Analysis and Control:
- Analyse costs, including spend against restricted and unrestricted grant income. Identify cost reduction opportunities.
- Implement cost control measures and continuous improvement initiatives.
Performance Metrics:
- Develop and maintain KPIs and financial performance metrics.
- Regularly report on performance, identifying trends and areas for improvement.
Financial Reporting:
- Manage relationship with third party audit partners.
- Analyse financial statements and performance reports, and report as part of the Senior Leadership Team.
- Communicate financial results to the Board of Trustees at regular charity board meetings.
Decision Support:
- Participate in decision-making processes by providing financial insights and risk assessment for new projects, capital investments, and operational changes.
Variance Analysis:
- Investigate and explain variances from budget and forecast. Collaborate with project/grant owners to address performance gaps.
Process Improvement:
- Identify opportunities for process improvement to enhance efficiency and financial performance.
- Collaborate with cross-functional teams to implement best practices.
Management
- Oversee the recruitment of additional members of the Finance Team.
- Full line management of the Finance Team, including regular 1-1 meeting and supporting their professional development.
You will be a great fit if...
- You have a professional accounting qualification (e.g., ACA, CIMA).
- You are a progressive finance professional with the ability to communicate clearly and concisely to a non-finance audience.
- You are a proactive and results-oriented approach to problem-solving.
- You are a highly motivated self-starter with the ability to deal with ambiguity.
- You have ability to work independently and as part of a team in a fast-paced environment.
- You have proficiency in financial reporting and financial analysis tools.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SCIE Vision
We are committed to building a society which enables people who draw on social care to live fulfilling lives.
At SCIE, we are driven by our values:
· Progressive – always learning and developing.
· Inclusive – working together for equality, diversity, and fairness.
· Credible – evidence-based, robust, and reliable.
· Transparent – open and honest.
The role:
A great opportunity for you to join our small, friendly team and make a real difference to people’s lives by:
· Providing expert support in the development of policy and practical guidance aligned with Mental Health Legislation
· Supporting local authorities and care providers to effectively roll out and implement best practice and policy changes introduced by the new Act, ensuring consistency, quality, and improved outcomes across the sector.
· Creating an inspiring and engaging learning environment
· Champion innovation across diverse projects across other projects within SCIE[G(1]
What we are looking for:
· Exceptional communication skills, including facilitation, public speaking, and concise evidence-based report writing, for varied audiences.
· Proven ability to analyse qualitative and quantitative data to inform decision-making.
· Comprehensive understanding of Mental health legislation and associated social care policies.
· Registered Mental Health Nurse, Social Worker, or Allied Health Professional.
· Demonstrable expertise in Mental health law practice and/or Social care practice and management.
· Commitment to equity, diversity, and inclusion.
· Demonstrable experience of working in co-production with people who draw on mental health services including co- designing, delivery and evaluation.
· Commitment to SCIE’s values and principles of equity, diversity, and inclusion.
· Ability to establish collaborative relationships with stakeholders, including individuals who use services, carers, and professionals.
· Experience of contributing to business growth, bid writing and tenders.
The client requests no contact from agencies or media sales.
Job Title: Experienced Associate Independent Investigating Officers (IOs) for Stage 2 Complaints (This role sits within our Independent Person for Complaints (IPC) service)
Contract: Associate
Hours: Variable, according to demand for services/caseload and role in investigation
Salary: £25.25 per hour
Location: Associate Independent Investigating Officers for Complaints primarily work from home. Some travel may be required as part of an investigation – location will vary according to the referral received from the Local Authority. Cases will be allocated to Associate IOs living locally to the referring authority, wherever possible.
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity, founded by Thomas Coram in London, helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About the role
We are seeking additional experienced Associate Independent Investigating Officers (IO) for Complaints, to increase our capacity to respond to referrals from Local Authorities to provide an independent element to the formal Stage 2 investigations under the Children Act 1989.
The IO will lead investigations, and will give the complainant (who may be a child, young person or adult) the opportunity to express their view, ensure the child or young person’s rights and best interests are at the centre of the investigation and that the investigation/review process is open and transparent. They write a report on the investigation/review, which is submitted to the referring agency.
The Job Description document sets out the expectations for an Associate Independent Person for Complaints (IPC) who is approved by Coram Voice. IPCs are independent, freelance and responsible for their own work. Nevertheless, IPCs are accountable to the organisation for their professional standards and are expected to comply with Coram Voice Code of Ethics and Practice Guidelines.
Please note: the nature of associate work means that we cannot guarantee a regular amount of work, and complaints will be allocated dependent on the associate’s availability, location and the needs and demands of the individual case. Investigation work takes place Monday to Friday within working hours. This position is not suitable for applicants who already work or have commitments more than two days within the working week.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Please note this is a rolling recruitment campaign
Interview date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
Director of Research
The Henry Jackson Society (HJS) is the UK’s boldest think tank and policy-shaping force, constantly ahead of the curve on the big issues of international and domestic importance. We are currently looking for a Director of Research to help lead us permanently on the next stage of our organisational journey, which has already taken us to the status of a household name in the international political and media constellation.
When HJS was founded back in 2005, the global environment was very different to what it has become today. Over that time, the threats to the free world internationally and to free societies domestically have multiplied, but there has been one constant: HJS’s willingness and ability to fight for the principles and alliances which keep societies free – working across borders and party lines to combat extremism, advance democracy and fundamental human rights, and make a stand in an increasingly uncertain world.
Reflecting this, our work is focused into two main streams: “Securing our Societies” and “Advancing the Free World”. “Securing our Societies” focuses on threats to free societies within the West, while “Advancing the Free World” examines how the enemies of the free world are operating internationally. Obviously there is interplay between the two streams as the challenges we face are often not as obliging as to lend themselves to easy classification!
What We Are Looking For
In order to meet our ambitious agenda and to augment our existing capabilities, we need a Director of Research to provide strategic oversight for all HJS research and to act as an integral part of the senior management team. You will also be responsible for your own research programme like any other Research Fellow, in order to produce output in your area of expertise.
This is a fantastic opportunity for an ambitious candidate to develop their skills and profile further and will suit people ready to take on a challenging and exciting role at an organisation that can offer profile development as it increases in size and scope, as well as those with existing management expertise looking for a new challenge at the leading edge of the public debate.
You will play a critical part in our future development in a proactive role which will require you to create, manage and expand HJS research capabilities. You will have experience of managing colleagues and working to defined objectives, as well as a proven record in fundraising not just for your own projects but also for wider goals. With colleagues in the research, communications and policy departments to assist, you will be playing the lead role in managing and directing our research output and strategy, as well as developing and delivering profile-raising material of your own.
This position is an opportunity for a motivated and well-rounded individual to work in a pivotal and challenging role where no two days are the same, and which provides the opportunity for career growth in an organisation looking to evolve domestically and internationally. Above all though, we want you to be passionate about our issues and hungry to make a difference in the public policy world – recognising that this is not a normal 9-5 job where you switch off once you turn off your laptop because (a) you don’t want to and (b) you understand that this is not how the policy world works. The rewards, both professionally and personally are vast, as some of the stellar names who have passed through our ranks are now shining examples of, but they require dedication and commitment to achieve.
Join us – and help make history.
Main Duties
- To conceptualise, plan, lead and execute the research programme and special projects;
- To develop existing projects and create new ones in order to boost the written, oral and programmatic output of HJS, and to ensure that there is a steady pipeline of work being published in internet and physical form;
- To structure the department in order to manage research staff, increase their productivity, develop their skills and ensure that they meet agreed deadlines;
- To peer review, proof and edit research output;
- To provide reports on progress, delays and changes to the research programme;
- To identify and develop revenue streams from research content, and to provide an overview of research funding secured and research expenditures through the budgeting and reporting process;
- To help develop a collegial, united and inspiring atmosphere for all staff across the organisation;
- To conceptualise, plan and execute a series of exciting research projects over the course of each year, complete with deliverables, ensuring compliance with good practice in relation to the conduct of research;
- To conduct your own high quality research and writing, including contributing to drafting funding bids and proposals;
- To engage in public speaking and media commentating;
- To ensure media placement of the Society written output in association with colleagues and monitor the frequency and quality of this output, in addition to third party references to research;
- To develop a network of professional, political and media contacts within your field of expertise;
- To fundraise/secure grants to support your work;
- To promote your work and represent your discipline and the work of HJS internally and externally, and to act as part of the HJS family in supporting colleagues doing the same.
Location: Millbank Tower, 21-24 Millbank, SW1P
Working style: In office Monday to Wednesday; Work from Home Thursday and Friday
The client requests no contact from agencies or media sales.
We are delighted to be supporting a UK-based charity committed to tackling health inequalities. They are currently seeking an Interim Head of Digital Media and Communications to lead their strategic communications work for a 3-month period. This is a part-time role (28 hours per week), based in London with hybrid working available.
This is a fantastic opportunity for a communications leader with a passion for social justice to shape high-impact digital engagement, media relations, and advocacy campaigns.
Key Responsibilities for this role include:
- Developing and delivering a digital media and communications strategy that amplifies the charity's voice and mission.
- Leading media engagement, including press relations, crisis communications, and public affairs.
- Overseeing digital content creation and brand management to ensure consistent, compelling messaging.
- Designing advocacy campaigns that mobilise public support and influence policy.
- Building strong external relationships across sectors, including with funded partners and stakeholders.
To be considered for this position, you should possess:
- Proven experience in strategic communications, media relations, and digital engagement.
- Strong understanding of equity, diversity, and inclusion, particularly in relation to health.
- Ability to translate complex issues into clear, persuasive messaging for diverse audiences.
- Experience managing teams, contractors, and working with senior leadership.
- Excellent stakeholder engagement and relationship-building skills.
If you're a confident communicator with a strategic mindset and a commitment to driving change, we'd love to hear from you.
Please apply below and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
About the role
An opportunity has arisen for a Regional Casework Manager (RCM) to join the Scottish Regional Office of SSAFA, the Armed Forces Charity.
You will be part of the regional office team, managing two Regional Casework Co-ordinators and two Casework Administrators. The team provides specialist administrative support and act as a single point of contact to SSAFA branch-based volunteers ensuring that SSAFA beneficiaries receive consistent, timely, and high-quality service. The RCM role will involve developing and maintaining collaborative working relationships with volunteers, including branch-based casework managers. Additionally, the RCM will occasionally assist the Regional Casework Co-ordinators with call handling, signposting, and triaging initial client enquiries.
To help you establish yourself in this post you will receive excellent training and induction to SSAFA. You will influence the processes and procedures within the regional office as it develops, working closely with a dedicated team under the guidance of the Regional Manager.
The position is home-based, but you will occasionally be required to travel within Scotland or to other locations.
About the team
The Scottish Regional Office operates as a "virtual" office, supporting 17 SSAFA branches across Scotland as volunteers deliver casework for SSAFA beneficiaries. The successful candidate will join a support team that includes two Regional Casework Co-ordinators, two casework administrators, and a Regional Manager. All team members are homebased.
About you
To excel in this role, you should have a solid educational background and experience in managing employees, as well as overseeing and reporting on service delivery. You should have a proven ability to build and maintain relationships with stakeholders, achieving results through negotiation and influence. Previous experience of working with volunteers would be advantageous. You will have used Microsoft Office 365 to a high standard and be capable of learning a computerised case management system quickly. Additionally, you should be skilled with numerical data.
The successful candidate will be capable of planning and managing their own workload, with minimal supervision and have considerable experience of managing accounts.
It would be desirable to have an understanding of the way of life for today’s Armed Forces, veterans and their families. An understanding of the voluntary sector would be valuable, and the military charity sector landscape across Scotland would be beneficial. Commitment to SSAFA’s values including equality, diversity and inclusion is essential.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Sunday 03 August 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 11 and 13 August 2025.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlining needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the West Midlands region, which includes:
Birmingham, Sandwell, Walsall, Dudley, Wolverhampton, Solihull, Coventry, Warwickshire, Worcestershire, Herefordshire, Shropshire and Staffordshire
There will be occasional travel around the West Midlands Region and you may be required to travel at short notice for face to face meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the West Midlands, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Support Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the West Midlands would be valuable.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Wednesday 30 July 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Week commencing 11 August 2025.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

Do you love turning research into real-world impact? Are you a hands-on researcher who thrives on delivering high-quality insight that drives decisions?
If so, you could be the Customer Research Manager we’re looking for.
About the role
As Customer Research Manager, you’ll play a key role in championing the voice of our customers, making sure their needs, views and expectations are fully understood and placed at the heart of everything we do at the British Heart Foundation (BHF).
You’ll work closely with teams across the organisation – including brand and marketing, fundraising, retail and medical – acting as their research insight partner. You’ll help shape insight plans, lead research projects, and deliver findings that directly inform strategic and operational decisions.
In this role, you’ll be responsible for:
- Managing research projects from start to finish – ensuring they’re delivered on time, within budget and to a high standard
- Making insights accessible, engaging and actionable for colleagues across BHF
- Influencing decision-making by embedding customer insight into everyday thinking
- Identifying opportunities to improve research processes and ways of working
You’ll be part of our Customer Insight and Analysis team – a collaborative group of researchers and analysts. Together, we ensure BHF’s strategy is driven by high-quality, timely intelligence, and that colleagues across the organisation have access to the insight they need to grow, innovate and improve our products and services.
Working arrangements
We are recruiting two Customer Research Managers one on permanent basis one as 12-month Fixed Term Contract.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you’ll need to work in a flexible way to unlock your best work for our cause.
About you
You’ll bring solid experience from a dedicated market or social research role, whether client-side or agency, with a strong track record of using qualitative, quantitative and secondary research methods to deliver meaningful insight. You’ve led a wide variety of projects, including brand tracking, customer satisfaction, creative testing and proposition development, and you’re confident working across different business areas to meet a range of organisational needs.
You’re comfortable managing research from start to finish – from writing briefs and designing surveys or discussion guides, to overseeing fieldwork, conducting analysis and presenting findings. You’ve worked closely with external research agencies, managing procurement and delivery, and you know how to translate complex methodologies and data into clear, actionable insights that resonate with colleagues at all levels, including those without a research background.
You’ll bring:
- A deep understanding of ethical research practices, GDPR, and inclusive research approaches
- Strong questionnaire design skills and experience using survey software
- Excellent communication and consultancy skills, with the ability to influence and advise stakeholders at all levels
- Proven ability to manage multiple projects simultaneously, prioritising effectively and delivering to a high standard
- A proactive mindset, always looking for ways to improve processes and working practices
Experience in a health-related field, managing customer research communities or panels, and line management would be a bonus – but it’s not essential.
Why join us?
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
We offer our staff generous benefits, such as:
- 30 days annual leave plus bank holidays.
- Private medical insurance, dental health cover, and money towards gym membership.
- Pension scheme with employer contribution up to 10%.
- Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
- Life assurance.
- Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
The interview process may take place in person or virtually via MS Teams. We plan for this to be a stage interview process first stages are planned for 29th & 30th of July.
Our vision is a world free from the fear of heart and circulatory diseases.

About the role
Solent Mind provides Wellbeing services from our bases in Winchester (Parchment Street). Alongside this service we have an expanding team of Wellbeing and Peer Support staff based with GP surgeries and in community settings.
The Service Manager will be responsible for managing and developing all aspects of the Winchester Wellbeing service, ensuring a capable and well-supported staff and volunteer team and liaising with key partners to provide a high quality service which meets the needs of local communities.
- Hours: 18.5 hours per week (over 3 days)
- Location: Winchester Wellbeing Centre
About you
We are looking for a qualified Mental Health First Aider who has experience in managing teams and services.
You will have problem-solving skills, alongside the ability to engage and develop relationships with key stakeholders, as well as able to engage and motivate colleagues and partners.
About us
We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.
We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.
Benefits
Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:
- Flexible working to promote a healthy work/life balance
- 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
- Pension plan
- Employee Assistance Programme
- Season ticket and cycle-to-work scheme
If you’re ready to join the fight for mental health, visit our website to find out more and apply.
Closing date: Monday 28 July 2025 (23:59pm)
Interview date: week commencing Monday 11 August 2025
Posts may be subject to a relevant DBS check.
Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.
Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.
About the role
As a key senior member of The Lighthouse team, you will play a vital part in helping people experiencing or at risk of a mental health crisis, in partnership with our mental health nursing and allied health care professional colleagues from Hampshire and Isle of Wight Healthcare NHS Foundation Trust. You will supervise peer staff on shift, as well providing direct support to service users. These posts will involve 4pm-12midnight shifts on a rota basis which will include weekends and bank holidays. Unsocial hours enhancements have been applied in line with the NHS enhancement rates for all hours worked on weekends/bank holidays and after 8pm weekdays.
- Hours: 22.5 hours per week (2 shifts 4pm to 12 midnight) and 1 day 7.5 hours of administrative time per week.
- Location: Onsite, between Bitterne and Shirley crises centres (Southampton)
About you
You will need to have personal, lived experience of a mental health issue. As well as the confidence and aptitude to supervise and support staff within a busy service, and to calmly and effectively take a lead on day-to-day face to face operations, by implement processes and policies and managing risk whilst supporting people who are distressed and/or in crisis.
About us
We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.
We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.
Benefits
Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:
- Flexible working to promote a healthy work/life balance
- 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
- Pension plan
- Employee Assistance Programme
- Season ticket and cycle-to-work scheme
If you’re ready to join the fight for mental health, visit our website to find out more and apply.
Closing date: Tuesday 29 July 2025 (11.59pm)
Interview date: Week commencing Monday 11 August 2025
Posts may be subject to a relevant DBS check.
Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.
Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.
About the role
This is an opportunity to join the Solent Mind Finance Team as a Management Accountant. Your management accounting skills will help improve our budgeting, forecasting and interpretation of data to help deliver our strategy. Your knowledge, expertise and guidance will empower our budget holders to improve the services they provide.
- Hours: 22.5 hours per week (3 days per week)
- Location: Southampton, 15-16 The Avenue (hybrid working subject to agreement)
About you
You will need to have experience of producing and explaining management accounts.
You will need strong IT skills to help improve the reporting out of our Microsoft Dynamics Business Central accounting system and to help build spreadsheets to improve month end processes and reporting to budget holders.
You will have strong communication and problem solving skills, generating ideas and identifying opportunities to benefit colleagues.
About us
We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.
We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.
Benefits
Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:
- Flexible working to promote a healthy work/life balance
- 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
- Pension plan
- Employee Assistance Programme
- Season ticket and cycle-to-work scheme
If you’re ready to join the fight for mental health, visit our website to find out more and apply.
Closing date: Sunday 10 August 2025 (11.59pm)
Interview date: Week commencing 18 August or 26 August 2025
Posts may be subject to a relevant DBS check.
Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.
Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.
Contracted Weekly Hours: 37.5. Monday to Friday 9am-5pm
Contract Type: 12 Month Contract
Annual leave: 25 days annual leave plus 8 bank holidays per annum
Salary: £25,890 a year plus NI and pension contributions
Location: ICN office in Bournemouth. Regular travel across BCP area
International Care Network is a Christian charity whose aim is to help to rebuild the lives of asylum seekers and vulnerable migrants. The UASC team provide Ofsted regulated supported accommodation to asylum seeking young people referred by various local authorities. We are looking for an experienced support worker to work within the UASC team to provide regular support to vulnerable asylum-seeking young people aged 16 to 24.
ICN provides benefits to staff including:
- Company pension scheme.
- A degree of flexible and hybrid working.
- Travel costs paid for at 45p per mile, not including travel to and from work.
- Staff welfare opportunities including socials and access to external clinical supervision.
- Training opportunities relevant to role.
ICN will seek to ensure that all existing and potential employees are given equal opportunities. We are committed to diversity and equality of opportunity in our employment policies and practices. Our aim is to promote diversity so that no employee or potential employee will be subject to unlawful or unfair discrimination because of gender, age, marital or civil partnership status, colour, race, nationality or other ethnic or national origin, disability, religion, sexual orientation, gender reassignment, pregnancy or maternity or membership or non-membership of a trade union or political beliefs. We will seek to ensure that no applicant for employment is disadvantaged by conditions or requirements which cannot be justified.
ICN take the safeguarding of service users, staff and volunteers very seriously, with a robust safeguarding policy and process in place. As part of this ICN are committed to developing a safe culture ensuring that all steps are taken to recruit staff and volunteers who are safe to work with our service users and staff, including requiring relevant DBS checks to be taken for roles working with children and/or vulnerable adults.
ICN's mission is to help to rebuild the lives of asylum seekers and vulnerable migrants.

The client requests no contact from agencies or media sales.
About the role
As Guidance Programme Manager, you will lead the Guidance team delivering quality assurance and innovation of our clinical guidance and patient information resources. You’ll work closely with the Director of Clinical Quality and Senior Guidance Editorial Manager, and collaborate with a wide range of internal and external stakeholders including clinicians, patients, partner organisations and specialist societies.
Responsibilities:
- Lead and develop the Guidance team
- Managing key relationships with partner organisations such as NICE, RCM, and our specialist societies
- Leading the continuous improvement of RCOG guidance and patient information
- Ensuring robust governance, quality assurance and compliance with information governance and SOPs
- Supporting innovation in guidance production, recognising the fast pace of technological change in this space
- Championing patient and public involvement throughout our work
For the full list of key responsibilities, please check the recruitment pack.
About you
This position is well-suited to an experienced and inspiring Programme Manager to lead our Guidance and Patient Information team, a pivotal part of our mission to improve care for women, girls, and babies around the world.
Requirements:
- Experienced team leader
- Experienced in managing complex programmes or portfolios in a healthcare, academic, or charity setting
- Skilled in stakeholder management, especially in multidisciplinary or clinical environments
- Able to demonstrate a commitment to co-production and inclusive engagement
- A confident communicator, capable of presenting to a range of audiences and influencing at all levels
- A team player and leader, passionate about improving standards and making an impact
A qualification in programme or project management (e.g. PRINCE2) or equivalent experience is essential. Experience working with or developing clinical guidance and familiarity with women’s health are desirable.
Our culture and benefits
- As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes:
- Agile and flexible working environment and free lunch onsite
- 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
- 10% pension contribution after probation
- Enhanced wellbeing and family support
- Interest-free bike and season ticket loans after probation
- Tailored Learning and Development and study leave
- Affinity staff networks
- Life assurance and income protection schemes
- Lifestyle discounts
For a full list of the benefits we offer, please visit our careers site.
How to apply
- Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website, to download the full Job pack. Please note your CV will be reviewed against the JD and Person Specification as part of the shortlisting process.
- Closing date: 10.00am on Monday 4 August 2025
- We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.
We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy.
We are happy to support with reasonable adjustments to accommodate individual needs throughout the recruitment process.
Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.
About us
The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 18,000 members in the UK and internationally.
We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Accounts Payable Clerk
Location: London preferred (Cardiff, Edinburgh, or Belfast considered)
Salary: Band A ranging between £29,224 –£30,198 + London weighting (£3,217, if applicable)
Contract: Full-time, Permanent | Hybrid (minimum 2 days office attendance)
Are you detail-driven, solutions-focused, and ready to take the next step in your finance career? MLC Partners are exclusively partnering with the Electoral Commission, UK’s independent body overseeing elections and regulating political finance, to recruit an Accounts Payable Clerk to join their Financial Control & Reporting Team.
You’ll play a key part in delivering an efficient, high-quality finance service that’s essential to business operations. As part of a small and supportive team, your work will have visibility and real impact.
Key Responsibilities:
· Processing and reconciling supplier invoices and staff expenses weekly
· Managing and entering invoices and credit notes with precision
· Ensuring accuracy in multi-period invoicing
· Handling supplier enquiries with professionalism and clarity
· Reconciling statements and maintaining the purchase ledger
Key Criteria:
This role is ideal for someone who thrives in a fast-paced finance environment and takes pride in getting the details right.
· Proven experience in a busy finance or accounts payable role
· Strong Excel and Microsoft Office skills
· Accuracy, initiative, and a proactive mindset
· Excellent communication and interpersonal skills
· A team player who can also self-manage effectively
· Expense claim processing
· Computerised accounting systems and purchase ledger platforms (bonus)
Benefits include, but are not limited to:
· Flexible working and hybrid model (40% office minimum)
· 28 rising to 30 days annual leave + bank holidays
· Civil Service pension scheme (28.97% employer contribution)
· £312 working from home allowance (tax-free)
· Ongoing learning and development opportunities
For further details or a confidential discussion about the role, please contact:
Annabelle at MLC Partners.
Key Dates:
- Closing Date for applications: 8th August, 2025
Applicants applying for a London-based role should expect to attend interviews in person. For applicants in devolved nations, interviews may be conducted virtually via Microsoft Teams.