Care Management Jobs in Greater London
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Cherry Lodge Cancer Care is an independent charity committed to improving the quality of life for people living with cancer, their carers, family, and friends.
We have an exciting opportunity for you to join us as a Cancer Information Specialist Nurse, and are seeking an experienced, flexible, and dynamic NMC registered nurse to join our team.
At Cherry Lodge, we work alongside the clinical care of the NHS in an area centred on Barnet and covering much of North London and South Hertfordshire. We are based at the very friendly and welcoming Cherry Lodge Centre, in Union Street, Chipping Barnet. We also have an Outreach Service with an impact across the borough of Barnet, concentrating particularly on providing information and support to members of black and minority ethnic groups. Our Befriending Service provides additional support for people in their own homes.
Job Purpose:
To act as a specialist information resource for the management of people with cancer, their carers, and families.
To co-ordinate, manage and develop the Cherry Lodge Cancer Care (CLCC) information service by providing assessment, information, support and signposting to people visiting and telephoning the centre. Oversight of interventions and therapies delivered, ensuring the person with cancer/carer/family experience of support feels seamless and is transparent.
To work proactively with primary and secondary care and voluntary sector partners to promote Cherry Lodge Cancer Care and build awareness of the support available for people living with and beyond cancer. This will include further developing relationships with local cancer care providers including the North London Hospice and North Central London Cancer Alliance.
Contribute to the coordination of the day-to-day running of therapy and complementary therapies delivered at CLCC, including mentoring of junior staff and volunteers as necessary. Working in close partnership with the Volunteer Co-ordinator and Befriending Service Lead.
Main Duties and Responsibilities
Information/Service Provision
To ensure people with cancer their carers and families/friends gain access to the information they require by providing the following services:
1. To provide one to one sessions where assessment and planning ensures people are able to discuss all information aspects of their illness (symptom management, treatment, and living with cancer).
2. Provide support, access to therapies and signposting to other local services and support services.
3. Provide appropriate psychological support throughout the cancer diagnosis, treatment and follow up pathway, as appropriate and identified by the person with cancer.
4. Facilitate and support nurse/therapy led groups
5. Act as the person with cancer’s advocate, particularly where informed discussion may affect care management options, by ensuring robust links with secondary care Clinical Specialist Nurses.
6. Deliver support, information, and education to promote self-care following a diagnosis, and reduce risks of future complications. Actively encourage a Health & Wellbeing, enabling approach.
7. Work closely with the Cancer Information Specialist Nurse (Outreach).
8. To maintain a comprehensive, accurate and up to date information resource, including a database of information about local and national services.
9. Maintain professional links and liaise with other units/centres to ensure continuity of care and support for patients throughout their care pathway.
10. To use communication skills and empathy to impart information at all levels. To work with the Operations Manager to audit the service on a regular basis ensuring that feedback from users of the service is used to develop services further.
11. Support and participate in service review and ongoing development of nurse/therapy led services.
12. Ensure clear and concise records are documented ensuring effective communication observing NMC guidance for records and records keeping.
13. To provide information by telephone and respond to written requests for information.
Managerial and Leadership responsibilities
1. Act as a role model demonstrating high standards of care and providing leadership to all staff in the Cherry Lodge Cancer Care team.
2. Responsibly manage resources utilised within the role.
3. To publicise the facilities and activities of CLCC within the local provider trusts and in the wider community.
4. To ensure all activity delivered at CLCC is recorded on the database and provide regular updates to the Operations Manager and Trustees, helping to identify where there is unmet need in order that new services can be developed/commissioned.
5. To develop policies and procedures to assure the quality of information giving and support, including monitoring and evaluation systems that meet the highest standards, and is in line with activity across the North Central London Cancer Alliance.
6. To contribute to the Charity’s annual and strategic plans by working with the Operational Manager and Trustees to provide data & narrative that will assist in planning future service developments.
Training and Education
1. Support a positive learning environment for all staff – including volunteers.
2. To contribute to CLCC’s education programme by organising talks, seminars and workshops relating to cancer information and support.
3. To lead on the delivery of CLCC’s Induction Day for all staff and volunteers, evaluating its effectiveness by seeking and incorporating participant feedback.
4. Take responsibility for own learning and development needs.
5. Develop and maintain awareness of current local and national guidelines and workstreams which affect cancer information services, sharing a regular update with CLCC staff and Trustees.
6. Participate in regular clinical supervision and have responsibility for maintaining that supervision.
7. Attend management meetings, Trustees meeting and events as appropriate.
8. To understand and comply with all policies at CLCC including (but not exhaustive) Health & Safety, AL/TOIL, sickness reporting and monitoring and GDPR.
Research, Audit & Quality
1. To develop methods of obtaining useful feedback from people with cancer and other users of the service in order to provide high quality and responsive service, and to develop mechanisms to audit the effectiveness of the service.
2. To critically evaluate latest research and audit findings, disseminating these findings into practice in order to develop best practice and helping to support understanding by all (centre users and staff).
Personal Development
1. To maintain own expert level of competence.
2. To maintain current NMC registration by ensuring compliance with the NMC revalidation process.
3. To actively participate in the CLCC appraisal process.
4. To facilitate access to training for all volunteers within the service, working closely with the Volunteer Co-ordinator.
Communication
1. Develop and maintain good channels of communication and openness with colleagues within Cherry Lodge Cancer Care.
2. Ensure effective communication regarding all matters across the service. Be aware that all staff and volunteers represent Cherry Lodge Cancer Care and ensure that your actions always represent Cherry Lodge Cancer Care’s values and beliefs. Keep up to date with Cherry Lodge Cancer Care’s internal communications and share these with junior staff to ensure compliance with current requirements. Foster and encourage a sense of inclusiveness with all members of the charity’s team.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Spectra are a lived experience organisation working with socially excluded and marginalised communities in an empowerment model, to ensure access to appropriate health, wellbeing and support services.
We offer evidence-based, inclusive, accessible, knowledgeable and quality services which are non-judgemental and delivered by lived experience peers.
Spectra are looking for an experienced Therapeutic Services Manager and Clinical Lead to lead, develop, coordinate, and represent Spectra’s counselling services internally and externally at Senior Management level. You will ensure delivery of consistent, high-quality counselling across all of Spectra’s teams (Young People, Sexual health, Trans and Non-binary (TNB) people), supporting and empowering our service users, whilst ensuring clinical work is carried out in accordance with BACP ethical guidelines and Spectra’s protocols. You will also conduct some clinical assessments and provide some weekly 1-to-1 counselling/group therapy sessions.
You will be confident working with diverse and intersectional groups who face social exclusion and inequalities around access to appropriate health care, wellbeing and holistic support. You will be able unequivocally to respect, support, promote and work within LGBTQ+ and other diverse communities.
£40,000 - £44,000 FTE per annum according to experience, pro rata for 4 days per week (£32,000 to £35,200). Hybrid working (office in Ladbroke Grove) with 25 days holiday and bank holidays (pro rata), plus a pension scheme.
The client requests no contact from agencies or media sales.
Global Programme Manager (Nepal & Myanmar)
£50,715 pa pro rata plus excellent benefits
London WC1 and home-based
35 hours per week
Permanent Contract
The Programme Manager is an exciting and influential role at RCPCH Global, a specialist unit within the College, in which you will lead the management of our maternal and child health programmes in Nepal and Myanmar, with some support for our work in Rwanda. Based in our London office, you will oversee the implementation of the programmes, including the delivery of high-quality programme activities.
As Programme Manager, you will monitor and manage all financial and budgetary aspects of the programme in compliance with donor requirements and take the lead on all programme reporting to donors, maintaining and ensuring high-quality programme monitoring and evaluation processes are adhered to.
Crucially, you will be responsible for liaising with local programme counterparts and stakeholders in the field, which may include regular field visits. You will also take the lead on the recruitment and management of long-term programme volunteer clinicians, as well as short-term advisory consultants, for the programme.
In addition to wider donor liaison, you will help develop new programme grant agreements with a preliminary focus on UNICEF and the James Percy Foundation, as well as promoting RCPCH Global activities to external stakeholders.
Suitably qualified in international development, public health, international and global health, health systems strengthening and child health, or with equivalent work experience, you should have excellent project/programme management skills and have a background in a relevant international/development management or implementation role.
With demonstrable experience of designing, initiating and leading complex programme development processes, including with senior government counterparts, local partner organisations and international and multilateral donor agencies, you should have a significant understanding of budget management and financial reporting, including to bilateral and multilateral donors.
Previous experience of successfully managing large complex programmes, including supporting field-programme teams both remotely and in the field, within the international development and/or health sectors is essential, whilst experience of working in developing countries would be desirable.
Although based in London, this role may include some travel to Nepal. Additional travel to Rwanda as part of support role may be required.
RCPCH Global is a unit within RCPCH which designs and manages a range of international projects and programmes to improve neonatal, child and adolescent health, primarily in sub-Saharan Africa, Asia and the Middle East. Our programmes use teams of skilled clinicians and other health professionals to work with counterparts in targeted low-income countries to train and mentor doctors, nurses and other health workers, as a means of helping to build the capacity and quality of the health systems in those countries.
The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 22,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have smaller offices in Northern Ireland, Scotland and Wales.
The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from Black, Asian and Minority Ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
Closing date: 26 May 2024
The client requests no contact from agencies or media sales.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
You’ll mobilise people to become part of a growing community, taking action to improve the lives of everyone affected by Parkinson's. You’ll lead collaboration, joint planning, shared ownership and delivery of area plans to develop a people powered movement, uniting everyone behind a common vision.
You’ll be responsible for driving forward the charity’s strategic plans, working with the vision of the community in a designated geographical area. You’ll grow, facilitate and inspire a movement of people that is supported to have a positive impact and is reflective of the local community.
What you’ll do
- Be accountable for developing, overseeing delivery and evaluation of the local community development plan
- Create an inclusive model of feedback and collaboration that increases participation and involvement across diverse communities
- Source and analyse validated data and local intelligence to support the community to make informed decisions about priorities and evaluate interventions
- Build and develop local partnerships, collaborations, coalitions in order to achieve innovative and creative responses with positive outcomes that will meet identified needs
What you’ll bring
- Experience of people (staff and volunteer) management as well as a commitment to working collaboratively with volunteers, and demonstrable experience of engaging and maintaining relationships with stakeholders including those from diverse communities
- Experience of engaging and inspiring internal and external stakeholders to support and deliver organisational objectives
- Experience of facilitating and modelling a collaborative and transparent approach, which promotes trust, mutual respect, ownership, reflection and a sense of responsibility
- Knowledge and/or experience of appropriate health, social care structures and services relevant to Parkinson’s and of the principles of influencing and campaigning
This is an exciting time for Parkinson’s UK and we would love you to join us!
The successful candidates will be required to
- have an enhanced Disclosure and Barring Service (DBS) check; if you don’t have a current DBS check, you will be required to apply for one - refusal to do so will result in the offer being withdrawn
- live in the area covered by the post and be able to travel when needed within the area and occasionally further afield
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Assessment Practitioner Team Manager
Remote (homebased) / hybrid or working from one of our 4 locations.
37.5 hours a week Monday to Friday
About Us
The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community, empowering individuals to achieve mental, physical and social wellbeing throughout their lives.
We provide confidential, personalised support to the whole of the fire services community, whether that’s at our centres, over the phone, online or out in communities.
The Role
Our Practitioner Led Assessment Service is the entry point for our beneficiaries seeking support from the Charity. Our Assessment Practitioners work in partnership with our beneficiaries to identify goals, individual needs and appropriate solutions.
The team provide advice, information and support and work collaboratively with the multi-professional team to ensure our beneficiaries are offered the right support at the right time.
Reporting into the Beneficiary Experience and Continuity Lead you will be responsible for day-to-day management of the practitioner led assessment service, holding a small case load and reviewing and resolving complex cases with the team.
You will work collaboratively with key stakeholders across health improvement and rehabilitation services, to ensure services are integrated, person centred, outcome focused and based on an ethos of recovery.
We promote a healthy work life balance for all employees, and in addition to a competitive salary and benefits package, you have access to a health care cash plan, Employee Assistance Programme, and other wellbeing support tools.
This role is subject to an Enhanced Disclosure and Barring Services Check.
About You
An excellent communicator, with a can-do-attitude, you will be a registered health or social care practitioner with a broad skill and knowledge base and will be experienced in managing a multi-professional team.
To be successful, you will:
- Be a registered health or social care practitioner, with membership of a relevant professional body
- Have experience of managing a multi-professional team within a health or social care setting
- Have experience of conducting telephone assessments (health and wellbeing), service user risk assessments and delivering advice and information to improve health and wellbeing
- Be able to communicate effectively with people at all levels, both verbally and in writing, together with sound judgment skills
- Have the ability to travel (within the UK) on occasion
- Have a suitable working area and space available that is free from distraction (if home working or hybrid). You will be provided with a laptop computer and access to our telephone systems and digital tools such as MS Teams.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Title: Capacity Development Officer
Contract Type: Employee, full time
Contract Duration: Fixed term contract (until April 2025, subject to renewal)
Reporting to: Capacity Development Manager
Location: UK – combination of home-based and working from London office. Applicants must have a valid UK work authorisation.
Application deadline: Friday 17th May 2024
About the NCD Alliance
The NCD Alliance (NCDA) is a global civil society alliance of 400+ civil society members across 80 countries dedicated to supporting a world free from preventable suffering, disability and death caused by noncommunicable diseases (NCDs). Over 14 years, NCDA has built a reputation as a leading global advocacy organisation on NCDs, a global thought leader on NCD policy and practice, a convener and mobiliser of the NCD civil society movement, a partner to governments and the World Health Organization and other United Nations agencies, and an advocate for meaningful involvement of people living with NCDs.
Job description
The Capacity Development unit seeks a Capacity Development Officer to support the implementation of the Our Views, Our Voices initiative, specifically the emerging capacity development work on equity. The Our Views, Our Voices initiative is a flagship initiative of the NCDA and people living with NCDs dedicated to promoting the meaningful involvement of people living with NCDs in the NCD response, supporting and enabling individuals to share their views to take action and drive change. It seeks to break down stigma and discrimination, equipping people living with NCDs with the skills, knowledge, and opportunities to be change agents at local and global levels.
Designing equitable solutions for NCDs requires reaching those left furthest behind, adopting rights-based approaches, and applying principles of meaningful involvement of people living with NCDs to redress power imbalances. Putting people and communities at the centre allows to identify how different drivers and lived experiences interact and to identify solutions to the barriers faced in accessing care across the continuum and in achieving equity.
NCDA recently published an NCD Equity Framework to provide community advocates with an introduction to what health equity means in the context of NCDs and adding an equity lens to advocacy on NCDs. It identifies eight priority areas for advancing health equity for NCDs addressing common barriers to equity. To accompany the Framework NCDA has produced a Practical Guide.To support civil society and community advocates operationalize a health equity lens for NCD advocacy, NCDA has developed an accompanying Practical Guide for NCD Community Advocates. This guides advocates to develop an NCD Equity Report using an NCD Health Equity Assessment Tool to establish a foundation for advocacy efforts in this area.
The Capacity Development Officer will support the roll-out of the equity work with national alliances via a new grant to support national alliances conduct an NCD equity assessment, produce an NCD equity report and add an equity lens to advocacy efforts in-country to support more equitable NCD responses and ensure the most vulnerable populations are reached. The role will strengthen capacity of national alliances by supporting the delivery of training on equity and broader Our Views, Our Voices training. The role will also provide support to global advocacy and accountability efforts ensuring close linkages with national level work on the theme of equity.
The Capacity Development Officer will work with people living with NCDs, Our Views, Our Voices advocates, national and regional alliances, the Capacity Development unit, colleagues in the policy, advocacy, accountability and communications units, and other stakeholders for the fulfilment of its responsibilities. The ideal candidate will bring an understanding and experience of advocacy, global health and equity, communications, grant administration and overall programme management.
This is an excellent opportunity for candidates passionate about meaningful involvement, advocacy and supporting country-level community engagement initiatives, working for a respected civil society organisation, engaging with inspiring advocates, national and regional stakeholders, and getting involved in priority NCD-related global health and development issues.
NCDA seeks applicants with suitable experience and background for a full-time role as Capacity Development Officer. This position reports to the UK-based Capacity Development Manager. This position is possible thanks to NCD Alliance’s partnerships with Bristol Myers Squibb and with the Swedish International Development Cooperation Agency and is subject to yearly renewal. The role is based in London, UK, and is open to UK citizens and other applicants who already possess a valid work authorisation. The Capacity Development Officer would be mainly home-based/remote with the expectation to work from the London office 1 day a week.
Core responsibilities
• Support the Capacity Development unit in grant administration duties, including grantee communications, grant awards and compliance, grantee reporting and monitoring and evaluation.
• Support the organisation of the Our Views, Our Voices equity trainings, webinars, and events as required, including participant support, administrative functions, supporting curriculum development and evaluation.
• Support advocacy capacity of national and regional NCD alliances by aligning the Our Views, Our Voices initiatives with the NCDA Advocacy Institute.
• Support global advocacy and accountability efforts, as led by the Policy, Advocacy and Accountability unit ensuring linkages with national and regional level work.
• Provide information on country level equity work in support of NCDA’s partnerships and membership efforts to leverage and further NCDA’s work in this area.
• Support meaningful involvement of people living with NCDs at national, regional, and global level, boosting ongoing advocacy efforts and linking in with ongoing work part of the NCD Advocacy Institute.
• Provide written content to promote and support the Our Views, Our Voices initiative, particularly on the theme of equity, through NCDA communication channels, including the Our Views, Our Voices digital platform and support the development of key knowledge resources.
• Stay current on health equity issues, best practices, and emerging trends on the topic of health equity.
• Maintain regular communications with relevant key stakeholders, including regional and national NCD alliances, Our Views, Our Voices advocates for advocacy and network updates relating to the initiative, as well as for mobilisation in relevant global opportunities.
• Handle administrative responsibilities and Capacity Development work as needed.
• Provide support at capacity development meetings as required, including administrative and content development support.
• Look for opportunities to showcase the Our Views, Our Voices initiative in events and platforms.
Experience and skills
- Advanced university degree in public health, international relations, public policy, or similar, with a minimum of 2-3 years of relevant job-related non-profit experience.
- Demonstrated interest and understanding of health equity and social determinants of health; knowledge of global health and noncommunicable diseases would be ideal.
- International work experience highly desired, as well as professional knowledge of advocacy, grant administration, policy and/or programmes
- Strong communication and interpersonal skills.
- Ability to work independently and collaboratively in an international team environment.
- Excellent organisation and strategic planning skills, and ability to successfully manage competing priorities and meet deadlines.
- Capacity to work sensitively in a global setting and with people and organisations representing those living with NCDs.
- Excellent written and communications skills in English – foreign language skills are a plus (Spanish and /or French).
- Solid knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
Diversity and inclusion are a priority at the NCD Alliance. We are committed to cultivating a fair and healthy environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone.
The client requests no contact from agencies or media sales.