Carers service manager jobs

Citizens UK

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Purpose

This role will report to the Executive Director, Finance and Operations, and will be responsible for providing executive assistance to three Executive Team members; the Executive Director, Finance and Operations (EDF&O), the Director of Communications and External Affairs (DCEA) and the Director, London (DL). The main duties include scheduling meetings, handling correspondence and assisting with the management of projects that all Directors are involved in. To be successful in this role, you will be able to initiate, meet deadlines and communicate effectively. Ultimately, you will be identifying and addressing the needs of the Executive Director/Directors, performing management and administrative tasks and building good working relationships to increase the effectiveness of the organisation.

Main Responsibilities

Working as the Executive Assistant & Project Manager to three Executive Team members for Citizens UK, reporting to Executive Director, Finance and Operations, your main responsibilities will include:

Contribute towards CUK’s mission and strategic objectives through Executive Support function

· Manage Executive Director/Directors diaries including booking meetings, scheduling attendees and organising venues, in person and online.

· Manage Executive Director/Directors correspondence including prioritising and responding to emails.

· Schedule Appraisal and Supervision meetings and visits: ensuring Executive Director/Directors time is well used through proper preparation and follow-up with direct reports, other local staff and external stakeholders.

· Process expenses for Executive Director/Directors as well as processing of invoice payments.

· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.

· Provide management and administrative support to assist Executive Director/Directors in their workload.

- Lead coordination of monthly financial budget calls, including scheduling and managing diaries for approximately 17 chapter meetings each month, alongside quarterly budget review sessions.

- Provide live meeting support for all budget calls, including screen sharing, documenting key points, managing attendance, and ensuring smooth delivery of all administrative aspects.

- Serve as Secretariat for the monthly Operations and Organisational Development (OOD) Team Meetings, including drafting agendas, circulating papers, taking accurate and timely minutes, and producing post-meeting action logs.

- Maintain and manage the OOD SharePoint site, ensuring documents, actions and meeting materials are updated, accessible, and appropriately organised.

- Act as the primary administrative point of contact for the OOD team, responding to queries, managing workflows, and ensuring effective communication across the team.

- Work closely with the Director of Organisational Development, providing proactive support in planning, preparing and running the OOD meetings they chair.

- Oversee action tracking and follow-up for all meetings, ensuring progress is monitored, deadlines are met, and information is escalated where appropriate.

- Support wider departments of each of Executive Director/Directors, as well as wider organisational and project administration, as required, to ensure smooth operational functioning during the maternity leave period.

Build and manage projects and achieve work targets effectively

· Co-ordinate projects and ensure follow-up with team members where required.

· Create and manage systems to monitor performance of the Chapters, Projects and staff supervised by Executive Director/Directors: e.g. through reporting mechanisms and supervisions and appraisals.

· Maintain an action log Executive Director/Directors including following up with those responsible to ensure actions are taken. Manage their workflow and to-do list, assisting with prioritisation and the delegation of tasks to staff.

Learning, expertise and inclusion

· Undertake appropriate personal and professional development.

· Provide others with relevant and helpful advice and technical support.

· Proactive in maintaining own wellbeing at work.

Develop and manage internal and external relationships

· Build and maintain good working relationships with staff and stakeholders.

· Schedule meetings as required, setting agendas and circulating any papers.

· Work collaboratively across Citizens UK to ensure that interactions meet the expectations of our network and stakeholders.

· Take minutes at meetings as requested at other meetings where necessary e.g. Executive Team, CUK Leadership Team, staff meetings and external meetings.

· Manage and coordinate work within team and colleagues across CUK.

· Effectively liaise with external stakeholders, suppliers etc.

Communications

· Assist with drafting and producing communications e.g. newsletters, emails and other media, liaising with the Comms Team.

· Attend/dial in and take minutes of meetings.

· Provide team and stakeholders with regular, timely communications.

· Attend meetings and represent CUK effectively to audiences in meetings and at events.

Knowledge Management

· Ensure data is handled and managed in a GDPR compliant manner.

· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.

Managing income and resources

· Ensure careful use and stewardship of CUK’s resources when booking venues, travel and incurring other expenses.

· Create and manage admin systems to track income resources effectively.

Contribute towards the CUK mission & strategic objectives Demonstrates enthusiasm and commitment to the function and the core mission of CUK. Reliably implements and participates in the development of policies, procedures, and values in the delivery of work across the team.

Build and manage

projects and achieve

work targets

effectively Identifies opportunities, initiates and manages projects; incl. planning and organising work effectively. Delivers on functional KPIs and targets. Delivers to time and budget.

Learning, expertise

and Inclusion Keeps up-to-date with functional good practice, incl. within third sector. Tains and coaches others giving relevant advice and technical support., incl. ensuring team have access to training and development opportunities. Displays self-awareness of DEI issues and good practice. Considers the impact on direct reports. Acts as a role model for DEI awareness and implementation. Is alert to and manages the impact of DEI issues for direct reports and stakeholders.

Develop and manage

external

relationships Proactively develops and nurtures new and existing relationships that further CUK goals; manages a diverse range of relationships. Seeks feedback and acts to ensure that stakeholders are having a good experience of working effectively with CUK.

Develop and manage

internal

relationships Manages and coordinates their work within team and with colleagues across CUK. Effectively line managers and develops staff. Encourages a culture of transparency and sharing across CUK.

Communications Provides stakeholders with regular comms; ensuring their needs are met with timely, appealing, communication materials. Represents CUK effectively to audiences in meetings and at events.

Knowledge

Management Responsibility for ensuring team members record and store data accurately and GDPR compliantly.

Generate income

and resources Contributes to plans and proposals to grow sources of income/ manage resources. Negotiates with suppliers/ third parties to reduce cost base. Participates in the development of funding proposals.

Safeguarding, Health Proactively undertakes risk assessment and responsibility for team wellbeing.

& Safety & Wellbeing Proactive in maintaining own wellbeing and supporting direct reports in managing their own wellbeing at work.

Personal Specification

(D) Desirable, (E) Essential

Qualifications

QUALIFICATIONS

· Degree or Diploma in Business Administration or associated subject (D)

EXPERIENCE

· Provision of administrative and diary assistance to Executive level (E)

· Experience of handling a wide range of correspondence (E)

· Project management skills to track and monitor progress across teams (E) (D)

· Taking and writing minutes, developing reports and presentations (E) (D)

KEY SKILLS AND KNOWLEDGE

· Able to build relationships with a range of people and communicate clearly (E)

· Advanced level Microsoft Office, particularly Word, Excel, PowerPoint, SharePoint and Outlook (E)

· Diplomatic approach and discretion in handling sensitive and confidential information. (E)

· Previously developed time management and prioritisation skills. (E)

PERSONAL QUALITIES & VALUES

· Ability to take initiative and work independently (E)

· Self-motivated and adaptable (E)

· A positive enthusiasm for working within third sector and aligned with Citizens UK’s values (E)

About the application process

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Benefits

• Flexible working arrangements 
• 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
• Strong commitment to professional development with a dedicated training budget
• Annual performance and pay progression reviews
• Up to 5% pension contribution
• Cycle to work scheme
• Employee Assistance Programme offering access to free therapy
• Work phone and laptop
• A supportive and inclusive culture with regular team social events
• Scope to take real ownership in a fast-growing charity   

Personal development programme: 

• You will have a line manager dedicated to growing your strengths and supporting your professional skills development 
• You can work with your manager to set your own objectives within the scope of the job description 
• You will have a dedicated buddy within the team 
• You will take part in external and internal training to help grow your knowledge and skills

Please note that care-experienced applicants who meet the essential criteria will be guaranteed an interview. We are actively trying to increase the diversity of our team and we encourage applications from people from minoritised ethnic backgrounds. We are dedicated to being a workplace where everyone feels a sense of belonging and where diversity is celebrated. In our last staff survey, 95% said they feel a sense of belonging at Settle. Please see our website for more information on our approach to Equity, Diversity and Inclusion. 

We’re on the hunt for a Programme Manager to join us at this exciting stage of Settle’s development. Over the next few years, we hope to grow the number of young people we are working with and develop new services to support young people with a range of support needs.

The Programme Manager will report to our COO. You’ll be managing a team of Settle Coaches working on the frontline, delivering one-to-one sessions with care-experienced young people across London. You’ll use your skills to ensure that the Settle Programme is the best it can be, coach our frontline teams and ensure high quality delivery is maintained for the young people we work with.

You will work with our COO and wider Programme Management team to deliver and develop our safeguarding practice and ensure that the frontline perspective and young people’s experiences are embedded across the organisation. You’ll manage existing referral partnerships and help develop new partnerships as and when needed, as well as share best practice with the partners you manage. You will also have the opportunity to be involved in strategic projects across the organisation.

SANE is seeking an experienced Finance Manager to support the effective day-to-day financial management of the charity and help ensure our mental health services are financially well supported.

This is a hands-on, operational role working closely with the Chief Operations Officer and Senior Management Team. The Finance Manager will be responsible for maintaining accurate financial records, producing clear financial information and ensuring strong financial controls are in place.

This role would suit someone who enjoys practical finance work, values accuracy and organisation, and wants to use their skills in a purpose-driven charity.

Key responsibilities:

Manage day-to-day finance operations, including income, expenditure and bank reconciliations

Prepare monthly management accounts and support budget monitoring

Maintain accurate financial records in line with charity accounting requirements

Support payroll processes and liaise with external providers

Prepare information for audits and work with external auditors

Support finance-related reporting for trustees, funders and senior managers

Ensure clear financial procedures and strong internal controls are followed

About you:

You will have proven experience in a finance or accounts role, ideally within the charity or not-for-profit sector. You will be confident working independently, while also supporting colleagues across the organisation with finance-related queries.

You will be highly organised, detail-focused and comfortable managing competing priorities. Strong Excel skills and experience using accounting software are essential, along with a practical and solutions-focused approach.

A commitment to SANE’s values and an interest in supporting mental health work are essential.

Job Title: Independent Visitor Co-ordinator for Warrington and Stockport

Service: Warrington and Stockport

Reporting to: Children’s Rights Manager

Salary: £17,352.52 (£24,293.53 FTE) per annum

Location: Home based and work within the communities.

Candidates must reside within a reasonable distance of the service area.

Hours: 25 hours per week

Contract Type: Permanent

Make a Difference to the Lives of Children and Young People

Coram Voice is a national independent children’s charity, established in 1975, and one of the UK’s leading organisations championing the rights of children and young people in care. We ensure their voices are heard, respected, and acted upon, and we work every day to improve the lives and outcomes of those who rely on the support of the state.

Coram Voice is one of the Coram Group of charities. Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

We are excited to offer an opportunity for an Independent Visitor Coordinator to join our dynamic, dedicated team supporting children and young people in Warrington and Stockport.

About the Role

As an Independent Visitor Coordinator, you will:

• Deliver a statutory Independent Visitor service to children in care and care leavers.
• Recruit, assess, train and support volunteers who become long term, trusted befrienders for young people.
• Build strong, positive relationships with children, volunteers, and key professionals.
• Champion a child led approach, ensuring young people’s wishes and feelings drive every decision (except where safeguarding concerns arise).
• Work collaboratively across Coram Voice and with partner agencies.
• Take independent responsibility for leading and supporting our volunteers, while working in partnership with the Children’s Rights Manager to support accurate reporting and contract monitoring.

If you are passionate about volunteer development, young people’s rights, and meaningful, lasting change, this role could be perfect for you.

What We Offer

Coram Voice is committed to recognising and rewarding the vital work of our staff. When you join us, you’ll benefit from:

• Competitive salary
• Matched pension contributions (up to 5%)
• 25 days’ annual leave plus 3 additional paid days between Christmas and New Year
• Supportive, flexible working culture
• Family friendly policies and a focus on staff wellbeing

You will have the opportunity to make a genuine difference—every single day.

Recruitment Process

Shortlisting:
Conducted by Emma Keen, Children’s Rights Manager, and Sarah Gabriel, Children’s Rights Manager.

How to Apply:

Please complete the full application form and address every point in the person specification.
We cannot accept CVs.
Internal applicants may submit a supporting statement addressing the person specification.

Interview Process:

• Written exercise
• Panel interview
• A further one‑to‑one interview (Warner compliant)

Closing date: Monday 30th March 2026, 9:00 am.
Interview date: Thursday 2nd April 2026.

About the Programmes Officer role:
This is your chance to sit at the heart of a pioneering national programme that could reshape how kinship families are supported across England.

As Programmes Officer, you’ll be part of the operational engine behind a complex, high-profile feasibility Randomised Controlled Trial (RCT) – keeping delivery tight, evidence strong and nothing falling through the cracks. If you thrive on pace, precision and being the person who quietly makes big things happen, this might be the role for you. 

Kinship is undertaking a major feasibility RCT of Kinship Connected, a Kinship Navigator Programmes.

This is a complex, multi-partner programme involving funders, independent evaluators, local authorities, internal delivery teams and kinship carers with lived experience.

The Programmes Officer plays a critical role in ensuring the programme runs smoothly day to day. This is a technically demanding, detail-heavy role requiring excellent administration, strong initiative and the ability to anticipate what is needed next.

The Programmes Officer works closely and day-to-day with the Mobilisation and Delivery Project Manager and is a key part of the core delivery spine of the Kinship Navigator feasibility RCT.

The role provides structured operational, administrative and coordination support that enables the Mobilisation and Delivery Project Manager to maintain oversight of timelines, risks, dependencies and delivery quality.

This role requires someone who is comfortable working at pace, highly responsive to direction, and able to anticipate what the Mobilisation and Delivery Project Manager will need next in order to keep the programme running smoothly and evidence-ready.

Please note - we are looking for people who can start immediately ideally. This is due to the nature of the mobilisation and delivery timescales. 

Purpose of the role:
To support the Mobilisation and Delivery Project Manager in mobilising and delivering the Kinship Navigator feasibility RCT through exceptional administration, proactive coordination and anticipatory problem-solving.

You will act as a trusted operational support, ensuring systems, data, documentation and local engagement activity are accurate, well organised and up to date, allowing the Mobilisation and Delivery Project Manager to focus on delivery oversight, risk management and external accountability.

Key responsibilities:

Programme delivery and coordination

• Support mobilisation activities across all workstreams, ensuring actions, documentation and timelines are tracked and followed up.
• Maintain delivery plans, action logs and trackers using Asana.
• Support coordination of onboarding activities with local authorities and internal teams.
• Ensure all operational documents are version-controlled, accessible and kept up to date.
• Flag emerging issues, risks or capacity pressures early, with clear evidence.
  

Local authority engagement and ecosystem mapping

• Coordinate local engagement activity across participating local authorities, including planning, logistics and follow-up for local events.
• Map each local authority’s kinship care ecosystem, including statutory services, voluntary and community organisations, referral pathways and gaps in provision.
• Maintain accurate, up-to-date local authority profiles and ecosystem maps.
• Ensure local intelligence is captured consistently and stored accessibly using agreed systems (e.g. Notion).

Outreach and local marketing support

• Support outreach and engagement activity by helping develop programme-specific marketing and engagement materials, working with the Marketing and Communications team to ensure alignment with Kinship’s brand and messaging.
• Adapt and manage local collateral for each participating local authority, ensuring materials are accurate, up to date and easy to use.
• Maintain clear version control and accessible storage of outreach materials, incorporating feedback from local partners where appropriate.
• Use Canva, Padlet and other agreed tools to adapt and produce local materials for events, Communities of Practice and local authority engagement.

Communities of Practice support

• Provide operational support to the Head of Programmes in coordinating Communities of Practice in each participating local authority.
• Support scheduling, logistics, materials and follow-up actions.
• Capture learning, actions and insights clearly and consistently.
• Support translation of local learning into insight for programme improvement and future scale-up.
  

Administrative excellence and anticipation

• Deliver a consistently high standard of administration across the programme.
• Maintain clear, structured and accurate records across all systems.
• Anticipate upcoming needs, deadlines and risks, taking initiative to address them early.
• Proactively prepare information, materials and updates without needing to be prompted.
• Act as a reliable operational anchor, ensuring nothing falls through the cracks.
• Anticipate the information, updates and preparation the Mobilisation and Delivery Project Manager will need to manage delivery effectively.
  

Data, systems and technical delivery

• Maintain accurate and timely data entry across Salesforce and related systems.
• Support data quality checks and evaluator requirements.
• Use Asana, Salesforce, Notion and Canva confidently and fluently.
• Support documentation, manualisation and knowledge management.
• Ensure systems are used consistently and to a high technical standard.

Coordination, reporting and communications

• Coordinate meetings, agendas, notes and follow-up actions.
• Support preparation of dashboards, updates and reports.
• Ensure information is shared clearly, accurately and on time.

How to apply:
Please apply for the role of Programmes Officer by sending a tailored CV and responding to these 4 questions below in the online application process. Please read the guidance notes in the job pack. 

Closing date is 9.30am on Weds 4 March, with interview in person on Tues 10 March 2026. 

1. Alignment to Kinship and the role: Why do you want to work for Kinship? And what can you bring to this role (think about the job specification)  

2. Programme coordination and administration: Tell us about a time you supported the delivery of a complex programme or project. What were your specific responsibilities, and how did you keep work organised and on track?  

3. Initiative: Describe a time when you spotted a potential issue, gap or risk before it became a problem. What did you notice, what action did you take, and what was the outcome? 

4. Digital systems and learning new tools: Give an example of a time you had to learn a new digital system or tool quickly to support delivery. What was the context, how did you learn it, and how did you use it in practice? 

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts. 

Are you someone who is excited about charity retail, fashion, who can use their initiative? Do you have experience managing a retail team? Yes, then please keep reading as we may have the role for you. 

We are excited to be looking for an Assistant Shop Manager to work in our Loughborough Shop for 37.5 hours per week.

We are looking for a passionate and motivated person to help our store reach full potential.

As an Assistant Shop Manager you will: 

• Help develop in store systems and promote donations and sales to maximise profits 
• Be representing Mencap as an efficient and charitable organisation by ensuring that your actions reinforce the Mencap aims and values 
• Strive to ensure stock is generated from the local area and donors 
• Sign up donors to the Gift Aid scheme and ensure maximum income is achieved through Gift Aid 
• Be responsible for achieving profit targets by ensuring sales are maximised and the cost are effectively managed 
• Maintain the store to a high standard of presentation throughout. 
• Build an effective volunteer team and provide training, development, work reviews and appraisals to paid staff and volunteers 
• Be responsible for all financial and cash handling and health and safety. 

To be a successful Assistant Shop Manager, you will be: 

• An experienced assistant manager or Supervisor  with the ability to maintain budgets and complete weekly income and banking sheets accurately, preferably with previous charity retail experience. 
• Have a flexible approach to working hours and days including working weekend and Bank Holidays as appropriate. 
• Willing to travel to occasional team meetings, training events and in the initial growth of the new retail train assisting with setting up other new stores. 
• Passionate about the Mencap values and will strive to ensure our Retail brand is successful.   

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce. 

 We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website. 

If this sounds like the perfect next step in your retail career, don’t wait, apply now with an updated CV. Applications close on 28th February, with interviews to follow shortly after.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

We’re seeking an experienced and driven Trusts and Foundations Fundraiser to help change the lives of young carers. In this pivotal role, you’ll secure vital funding from charitable trusts and foundations, building strong relationships and crafting compelling cases for support. You’ll lead on high-value applications, identify new funding opportunities, and play a key role in shaping our income growth. Working with a passionate, mission-led team, you’ll see the direct impact of your work every day. If you’re persuasive, and inspired by making a lasting difference for children, we’d love you to join us.

ob Title: Independent Visitor Co-ordinator for Manchester

Service: Manchester

Reporting to: Children’s Rights Manager

Salary: £19,434.82 (£24,293.53 FTE) per annum

Location: Home based and work within the community across Greater Manchester

Candidates must reside within a reasonable distance of the service area.

Hours: 28 hours per week

Contract Type: Permanent

Make a Difference to the Lives of Children and Young People

Coram Voice is a national independent children’s charity, established in 1975, and one of the UK’s leading organisations championing the rights of children and young people in care. We ensure their voices are heard, respected, and acted upon, and we work every day to improve the lives and outcomes of those who rely on the support of the state.

Coram Voice is one of the Coram Group of charities. Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

We are excited to offer an opportunity for an Independent Visitor Coordinator to join our dynamic, dedicated team supporting children and young people in Manchester

About the Role

As an Independent Visitor Coordinator, you will:

• Deliver a statutory Independent Visitor service to children in care and care leavers.
• Recruit, assess, train and support volunteers who become long term, trusted befrienders for young people.
• Build strong, positive relationships with children, volunteers, and key professionals.
• Champion a child led approach, ensuring young people’s wishes and feelings drive every decision (except where safeguarding concerns arise).
• Work collaboratively across Coram Voice and with partner agencies.
• Take independent responsibility for leading and supporting our volunteers, while working in partnership with the Children’s Rights Manager to support accurate reporting and contract monitoring.

If you are passionate about volunteer development, young people’s rights, and meaningful, lasting change, this role could be perfect for you.

What We Offer

Coram Voice is committed to recognising and rewarding the vital work of our staff. When you join us, you’ll benefit from:

• Competitive salary
• Matched pension contributions (up to 5%)
• 25 days’ annual leave plus 3 additional paid days between Christmas and New Year
• Supportive, flexible working culture
• Family friendly policies and a focus on staff wellbeing

You will have the opportunity to make a genuine difference—every single day.

Recruitment Process

Shortlisting:
Conducted by Emma Keen, Children’s Rights Manager, and Sarah Gabriel, Children’s Rights Manager.

How to Apply:

Please complete the full application form and address every point in the person specification.
We cannot accept CVs.
Internal applicants may submit a supporting statement addressing the person specification.

Interview Process:

• Written exercise
• Panel interview
• A further one‑to‑one interview (Warner compliant)

Closing date: Monday 30th March 2026, 9:00am
Interview date: Thursday 2nd April 2026

The Junction is an out of hours service, open 365 evenings a year 4pm-11pm, to support and assist individuals experiencing a mental health concern. The aim is to alleviate the need for people in the Swindon locality to access A&E acute mental health services and primary care GP services unnecessarily by managing the presenting symptoms/mental health crisis along with the triggers and context for that crisis.

Working pattern includes every other weekend and working hours are 16:00-23:00.

Main duties of the job

• Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve.

• Effective Partnerships: Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations

• Expertise and Risk Management:Effectively manage risk and supporting positive risk taking.Conduct investigations in line with relevant policies

• KPIs and Data Excellence: To effectively record and evidence outcomes.

Who we are

Swindon and Gloucestershire Mindprovide advice and support to empower anyone in our local communities experiencing a mental health problem. We campaign to improve services, raise awareness, and promote understanding.

Our Vision:We will not give up until everyone experiencing a mental health problem gets both support and respect. Swindon and Gloucestershire Mind creates services where people are recognised, valued and supported.

You are joining a committed and skilled team and you will be working alongside people who are passionate about mental health care and support.

Our Values:

• SelflessnessWe will act in the best interests of the people we support.
• IntegrityWe will be principled in our work.
• ObjectivityWe will act and take decisions impartially and fairly, without discrimination or bias.
• AccountabilityWe will take responsibility for what we do and how we do it.
• OpennessWe will work and take decisions in an open and transparent manner.
• HonestyWe will be truthful and reliable.
• LeadershipWe will model Swindon & Gloucestershire Minds values and lead by example in demonstrating organisational behaviours.

Swindon & Gloucestershire Mind is committed to promoting equality, diversity and we ensure that we are an inclusive organisation, where diversity is valued, respected, and built upon. We are committed to compliance with relevant equality legislation, the Equality Act 2010, Codes of Practice, and relevant best practice guidance.

ISEAL is looking for an experienced events professional to manage a range of in person and virtual events for its global stakeholder base. This is an exciting role for someone with a strong track record in organising events of differing sizes for in-person, online, and hybrid audiences, and who is interested in sustainability.

Events are a vital part of ISEAL’s work to communicate with, influence, and engage our key stakeholder groups, including policy makers, multilateral organisations, donors, companies, NGOs, producers, and, of course, ISEAL’s own members. To support these aims, ISEAL hosts at least one major public forum, conference or symposium each year. In 2026, this will be a Global Sustainability Symposium and will take place in Accra, Ghana in June with around 200-300 participants. Additionally, ISEAL organises Members´ Week, an annual multi-day event for ISEAL Community Members that typically attracts 60-100 participants per day.

With support from the Events Coordinator, the Associate Manager will be responsible for all aspects of event management for the events described above. The role will also work closely with ISEAL programme teams and senior colleagues to coordinate the development of event agendas, content and sessions.

In addition, ISEAL’s events programme includes a range of smaller workshops and roundtables, both in Europe and in other locations, including China, India, Ghana, Indonesia, and Latin America. ISEAL also runs a busy webinar programme. The Associate Manager will work with senior colleagues to agree the level of support given by the Events Team to each of these smaller events/event series. While the Events Team is not expected to directly organise every event, the Associate Manager will also maintain and develop event planning resources, and guidance to support the organisation to consistently deliver high-quality events.

To succeed in this role, you will have significant existing experience in organising events, ideally including international events for high-profile audiences. Given the range of international events, you will also have a sensitive approach to cultural diversity and, ideally, some additional language skills. This role is responsible for line managing the Events Coordinator.

The key responsibilities we entrust you with

Event management

• Manage the production and delivery of in person and virtual events, with a particular focus on sustainable event delivery
• Implement project management processes to deliver on events, including developing work-back plans and RACI charts, organising and chairing planning meetings, and leading on internal communications
• Lead supplier selection for in person events, collating requirements, researching venues, completing contracting with venue and major suppliers, and communicating event needs to all suppliers
• Coordinate promotion and outreach for events, working closely with the Communications and Membership teams to promote events across all relevant channels
• Oversee registration for events, setting up and monitoring relevant systems & provide internal updates
• Collaborate with senior and programme staff to develop event agendas and content, organising and chairing content meetings, drawing up session schedules and ensuring logistical requirements are met
• Prepare written event materials and other collateral, including web copy, programmes, invitations and participant communications, feedback surveys, travel reimbursement policies and other documents
• Provide excellent customer service to attendees, speakers, and staff involved with events, acting as an advocate for attendee experience
• Deliver internal briefings for staff in the lead up to events and create staffing plans to ensure smooth delivery on the day
• Carry out risk assessments and lead on contingency planning for events
• Track budgets, liaising with budget holders and coordinating with ISEAL finance team about invoicing and reimbursement
• Manage events follow-up such as feedback survey analysis, preparation of post-event materials and reports, and internal evaluation meetings/surveys
• Monitor and report on the environmental impact of events, including waste and GHG emissions, using these learnings to improve event sustainability wherever possible

Event strategy, guidance, policies, and procedures

• Contribute to developing the annual event schedule, including making recommendations based on the event team’s capacity and referring to ISEAL’s strategic objectives
• Maintain and develop event planning guidance, templates, tools, systems, and other resources
• Support the Events & Engagement Manager to maintain and develop event-related policies, including the Event Code of Conduct and the Event Sustainability Policy
• Organise data and maintain relevant mailing lists, including updating contact and attendance records
• Maintain an updated list of venue choices that have high sustainability credentials in key cities where ISEAL may wish to hold small and large events

Other

• Line manage Events Coordinator, and oversee their development and growth, identifying appropriate learning and development opportunities
• Supervise contributions of other assistants and coordinators to event planning and delivery
• Participate actively in team and organisational planning and activities
• Participate in internal staff management processes such as performance reviews, supervisory meetings
• Be a collaborative and effective team member, liaising with colleagues at all levels across organisation

Essential attributes / skills / knowledge

• Track record of working on large in-person professional events, ideally in an international setting
• Strong interest, and ideally experience, in delivering sustainable or “green” meetings and events
• Strong project management skills, with an ability to comfortably juggle a number of different deliverables and deadlines at any given time
• Strong written and verbal communications skills and ability to communicate and collaborate effectively with others (via e-mail, Teams, phone and in person)
• Self-motivated and able to work independently to high standards, with attention to detail
• Capable of taking initiative to take action and solve problems within an agreed scope
• Ability to communicate and work effectively with cross-functional teams in a fully remote, international environment, including regular international time-zone calls
• Experience in line management, able to delegate effectively and develop direct reports
• Ability to work confidently and sensitively with a diverse global community
• Confidence in using IT systems, familiarity with virtual meeting tools (e.g. Teams, Zoom), and proficiency in MS Office. Experience with running webinars and online events.
• Comfortable with some flexibility in working hours (specifically in 3-4 weeks leading up to major events)
• Interest in sustainability issues or in convening people around sustainability issues

Additionally desirable

• Experience organising international events and/or large hybrid events
• Ability to convene and facilitate meetings virtually with a strong group of practitioners
• Experience working or interning in an international NGO/ membership organisation
• Working knowledge of other languages (e.g. French, German, Spanish, Portuguese)

About ISEAL

ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org. 

ISEAL´s culture and how we will help you thrive

Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.

These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.

The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities. We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.

We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is an initial contract of one year with the possibility of extension

Working hours: 80 % (30 hours) – 100 % (full time, 37.5 hours per week), depending on preference

Salary:   £45,800 – 49,800, depending on experience (pro rata for less than 100%)

Location: London is the preferred location. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.

International travel: The post holder will be required to undertake occasional international travel

Ideal start date: asap

About applying

Specific enquiries about this role and the application process can be sent to the recruitment(@)isealalliance(.)org.

Deadline for applications is 8 March, 5pm GMT. Please note that we will only contact shortlisted applicants.

Please note that we would like to see candidates´ own writing in the cover letter and discourage the use of AI for this purpose.

Interview process

Please note that we will endeavor to keep to this schedule, but some dates may be subject to change.

Screening interviews (Teams): 11-13 March

Pre-interview timed exercises (between 60 – 90 minutes from home): 13-17 March

Panel interviews (in person): 18/19 March

Decision: w/c 23 March

Accessibility

If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises

Digital Transformation Lead 

Reporting to: Chief Operating Officer 

Employment Status: Permanent, full-time/part-time (flexible) 

Location: Home-based 

Salary: £45k-£55k, plus excellent benefits 

Role purpose 

Adoption UK is undertaking a major digital transformation, initially focused on CRM and website development. We’re looking for a talented digital and data enthusiast to lead this transformation programme and subsequently oversee our ongoing digital development. This will be aligned to our strategy and preferred technology stack, and will include managing key relationships with our digital partners. 

You’ll refine and implement Adoption UK’s digital strategy, leading our digital transformation project to successful completion. You will work with internal and external stakeholders to ensure that the project’s vision and scope meet the business and operational needs of the charity. The role includes direct line management of a Digital Manager and matrix project management of existing roles in data management and website content management. An important part of your role will be proactively identifying opportunities to integrate digital approaches into all current and upcoming projects. 

Digital is key to Adoption UK’s future, and this is a high profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate. 

Background – our digital transformation 

Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication, and data silos. This has resulted in data management and website capabilities that don’t fully meet our users’ needs. We’re addressing this by: 

• Investing in our customer facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey.facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey. 
• Developing the next generation of digitally accessible services. 
• Extending our inhouse digital capability to support continuous delivery. 

Key accountabilities 

• Lead the refinement and implementation of the charity’s digital strategy. 
• Lead a project team to successfully deliver change in line with the agreed project timeline. 
• Manage the governance and assurance framework for delivering our website and CRM digital transformation programme. 
• Build and manage relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to: 

1. Promote digitalfirst principles and best practice, and raise awareness of our work. 
2. Increase internal stakeholders’ understanding of the benefits and opportunities that digital approaches bring. 
3. Proactively identify opportunities to increase our digital capability and integrate digital into current and upcoming work. 

• Revise and deploy a performance assessment framework to track individual digital projects and ensure services comply with digital and data bestpractice standards. 
• Assess and report on Adoption UK’s digital and data maturity, ensuring compliance with data security standards. 
• Manage our external digital and IT partners, including contracts and performance monitoring. 

Essential criteria 

• A strong understanding of digital and technology trends, with experience implementing a Microsoft based technology stack based technology stack. 
• Experience in successfully delivering digital change projects. 
• Excellent verbal and written communication skills, with the ability to convey complex or technical information clearly and simply. 
• Experience of building relationships with, engaging, and influencing internal and external stakeholders at all levels. Able to engage effectively with both technical and nontechnical audiences. 
• Experience working at a senior level to deliver change or implement strategy. 
• Ability to work under pressure and respond quickly to changing circumstances and tight timelines. 

Desirable criteria 

• Experience of working in an organisation that uses agile development methodologies. 
• A strong understanding of the National Cyber Security Centre (NCSC) principles and approach, and of General Data Protection Regulation (GDPR) principles, audit, and compliance. 

Position: Infrastructure Manager
Type: Full-time (35 hours a week)
Contract: 12 months Fixed term contract
Location: Office-based in London N4 with flexibility
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Professional & Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”.  We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).

We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.

Our IT Infrastructure team cover the following areas:

• Fully responsible for managing the technology stacks
• Ensuring the underlying systems and data are secure and highly protected from malicious actors
• Ensuring the systems are available
• Managing 3rd party suppliers who assist us in supporting, developing and securing the systems
• Manage the technical and security risk registers and, with a risk based approach, mitigate risks to the best of our ability
• Embed principles of best value and money saving into all technology decisions

We’ve made a significant investment in our Microsoft suite and have transitioned services to Azure. We’re also building a cloud infrastructure to support the Organisation’s mission critical data use improvement project.

Our Infrastructure Systems Manager plays a crucial role in the development, support and maintenance of these systems, implementing the tools and technology we need as well as driving the reduction of IT costs where possible.

This role is responsible for:

• Maintenance of technical infrastructure based on Microsoft technologies
• Automated process creation to ensure systems are monitored and managed
• Migration of remaining on premise systems to Microsoft cloud based solutions
• Maintenance of legacy systems and processes where necessary
• Ensuring systems are highly accessible and available
• Advice to the Organisation on best practice on technology

For this role we’re looking for:

• Broad expert technical knowledge of IT Infrastructure based on both cloud and on premise Microsoft technologies
• Knowledge of Dynamics CRM 365 and associated technology
• Knowledge of Azure services, PowerApps, DataVerse
• Knowledge of sound backup and security protocols
• Experience of managing external stakeholders and 3rd party suppliers
• Service Management experience
• IT provision expertise
• Knowledge of MS Intune

Please note this role is a 12 months fixed term contract.

Closing date for applications: 9:00 on Friday 27th February 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Engagement & Activity Practitioner

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Salary:  £26,854 per annum + £750 per annum Homeworking Allowance and £4,184 London weighting per annum- (if eligible)

Hours: 35 Hours per week 

Contract: Fixed Term - 1 year

Location: Home-based, with regular travel required to support children and young people in foster families in East, West , North London, Essex & Hertfordshire. Travel also requires the postholder to attend staff meetings and team away days in South and Central London

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

We will also invest in your learning, supporting your growth and development during your employment with TACT.  You will be encouraged to attend personal and professional development opportunities and will have access to learning and resources to empower you to advance your knowledge and skills.

In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK.   97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.

As an Engagement and Activity Practitioner, you will be a part of our amazing team of professionals working with our organisational values at the heart of their everyday practice.

We are looking for someone with experience in running group and individual activities and who is willing to engage in physical activities with children and young people.  

This role requires the candidate to meet with children and young people in person across the East, West, North London, Essex (borders of London) & Hertfordshire (borders of London).; therefore, the use of a car suitable for transporting children is an essential requirement of the post, along with the ability to travel extensively within TACT and to other locations, working flexibly around hours and days, including weekends and occasional evenings .

The successful candidate will be required to attend regular monthly face-to-face meetings in London, as well as other face-to-face meetings such as training and team wellbeing events.

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.  

Overall Duties of the Engagement & Activity Practitioner will include:

• Being an accessible point of contact for the children living with our carers and to our young people, keeping them up to date with the facilities and opportunities available with TACT.
• Supporting interventions and activities to ensure stable placement arrangements.
• Being able to transport children and young people to events, appointments and meetings (mileage reimbursed).
• Organising and participating in virtual and face-to-face events and occasional residential meet-ups.
• Managing all paperwork associated with events and activities.
• Willingness to work flexibly, according to deadlines and needs of our families.
• Undertaking trauma-informed direct work with children and young people.
• Liaising with our Supervising Social Worker team.

 TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus 8 annual bank holidays.
• Progression to salary target rate upon completion of 18 months service.
• 45p per mile for business travel.
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• HelpHand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
• An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Thursday, 12th March 2026

Interview Date: Monday, 23rd March 2026 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.

What if your expertise in cash management, forecasting, and banking relationships could be the driving force behind one of the UK's largest charities maintaining the financial stability needed to end the devastation caused by dementia? As Treasury Manager at Alzheimer's Society, you'll ensure we can confidently meet our commitments to people affected by dementia by managing our cash flow, income streams, and reserves effectively.

About the opportunity

As Treasury Manager within our Finance & Assurance directorate, you'll own our Treasury and Accounts Receivable functions, playing a vital role in our financial sustainability. You'll monitor our cash position, forecast cash flow across diverse income streams from online fundraising platforms to direct donations and community collections, and manage banking relationships to ensure we optimise our working capital and invest our reserves wisely.

This isn't a back-office role. You'll be a highly visible partner to budget holders and business partners across the organisation, providing the treasury insights that enable confident financial planning and investment. You'll ensure we have the liquidity needed to support our work as income flows in from our incredible fundraisers, navigating the complexities of restricted and unrestricted funds to safeguard every pound raised and maximise our impact.

Using data and metrics as your tools, you'll drive performance improvements while supporting the development of our Accounts Assistants team. Your ability to balance rigorous treasury controls with collaborative partnership will be essential to success in this role.

This role will focus approximately 80% on Treasury and 20% on Accounts Receivable.

About you:

You're an experienced treasury professional who enjoys using forecasting and data to provide strategic financial insights. You excel at optimising cash positions and working capital, and you can translate complex treasury information into clear, practical guidance for budget holders and business partners. You bring fresh thinking to treasury challenges and understand that strong cash management enables organisations to achieve their goals.

You'll have:

• Proven treasury or cash management experience in a medium to large organisation, including cash flow forecasting, cash positioning, and banking relationship management.
• Effective forecasting and analytical skills with the ability to model scenarios and provide strategic cash insights to support decision-making.
• Experience managing banking relationships, optimising cash deployment, and working with multiple bank accounts and treasury systems.
• Track record in managing end-to-end accounts receivable processes, including invoice generation, reconciliation, and collections.
• Ability to develop and motivate teams using a high challenge, high support approach, particularly those undertaking professional development.
• Good communication and influencing skills, with proven ability to build effective relationships with stakeholders and colleagues across departments.
• Proficiency in MS Office, particularly Excel, with strong ability to analyse, interpret and present financial data effectively.
• Understanding of financial accounting systems and how they integrate with treasury operations; charity sector experience is beneficial but not essential.

What you'll focus on:

• Managing treasury operations including monitoring daily cash position, forecasting cash flow, and optimising cash deployment across the organisation.
• Owning banking relationships, negotiating terms with financial institutions, and ensuring efficient payment and receipting processes.
• Producing cash flow forecasts and treasury reports that inform executive decision-making and enable strategic investment planning.
• Managing end-to-end accounts receivable processes from invoice generation and account reconciliation to debt recovery and customer service.
• Driving performance through data by owning and reporting on key treasury and AR metrics, using insights to deliver continuous improvement.
• Leading and developing the Accounts Assistants team, creating a culture of high challenge, high support, and professional growth.
• Strengthening controls by proactively identifying treasury risks, process inefficiencies, and implementing effective solutions.
• Working collaboratively across directorates to improve financial practice and ensure robust, efficient operations.

Are you ready to bring strategic treasury expertise to a mission-driven organisation? Can you combine technical cash management precision with collaborative energy to ensure our financial operations enable us to focus on ending the devastation of dementia?

Rolling applications

We are accepting applications on a rolling basis for this role. There is no fixed deadline. We will continue to review applications until the role is filled. We encourage you to apply as soon as possible, as we may close the vacancy once we've made a successful appointment.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.