Jobs

Team: Retail

Location: Manchester/the M6

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £30,809.83 per annum + £3,600 car allowance (mileage will also be paid)

Contract: Fixed term until 31st July 2026 with possibility of extension/made permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Regional Support Manager:

• Drive the efficient operation and performance of our Retail shops within the designated region, increasing income generation whilst setting the standard for Cats Protection retailing excellence.
• Provide inspirational leadership, tailored training, and hands-on operational support to Shop Managers and teams to achieve growth, improve standards, foster team engagement, and minimise loss.
• Provide shop coverage to ensure uninterrupted trading across the region, responding to challenges and maintaining business continuity at all times.
• Champion the Retail Performance Framework, supporting its effective implementation across the region to monitor and enhance performance.
• Act as a brand ambassador and role model for the charity’s values and behaviours, fostering a culture of compassion, teamwork, and innovation that aligns with our mission to help cats in need.

About the Retail & Trading team:   

• The Retail and Trading department sits within the Marketing and Income Generation Directorate and comprises a diverse shop estate of 79 shops across England, Scotland and Wales and a growing ecommerce operation.
• Our operation plays a key role in generating income and introducing audiences to Cats Protection.

What we’re looking for in our Regional Support Manager:

• Demonstrable experience in multi-site management within retail
• Proven ability in team management, including recruitment, training, and development of team members
• Experience with sales targets, cash management, loss prevention, and financial processes
• Previous project management experience and familiarity with policy implementation
• Knowledge of health & safety practices in Retail
• A full UK driving license and access to a car, with flexibility to travel throughout the week

What we can offer you:

• a range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 6th November 2025

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Team: Community Veterinary 

Location: Remote based in the South West/Wales/West Midlands with significant travel

Work pattern: 35 hours per week

Salary: Up to £63,142.93 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Community Veterinary Surgeon:

• To support the Chief Veterinary Officer in the development and delivery of veterinary services throughout the Charity with specific responsibility for the South West/Wales and the West Midlands.
• Support centre and volunteer site management through visits, conferences, and meetings to ensure effective operations and adherence to veterinary and welfare standards.
• Collaborate with the Chief Veterinary Officer and other vets to develop and implement unified policies for cat welfare, treatment, and homing, with Trustee approval.
• Assist in training and educating volunteers, staff, vets, and the public; deliver presentations and work with Education and L&D teams to enhance training programs.
• Provide veterinary-related support and guidance to centres, volunteer sites, regional vets, the complaints department, and the Helpline.

About the Community Veterinary team:

• We are a team of 4 Community Veterinary Surgeons who are all regionally based providing veterinary advice to the Cats Protection network across the UK
• The Community Veterinary Surgeons report into the Senior Community Veterinary Manager
• We are all remote workers but successfully support each other through weekly catch-up meetings, in-person meetings and a strong team ethos of collaboration and case discussion
• We support many other teams across the organisation involved in the welfare of our cats in care. These teams include our operational colleagues, the cat welfare team and our team of regional behaviourists

What we’re looking for in our Community Veterinary Surgeon:

• Experience of working in small animal veterinary practice with associated shelter/charity experience
• Sound, current knowledge of feline medicine, contextualised care, animal welfare, veterinary medicines legislation
• Degree in veterinary medicine
• Must be currently registered with the Royal College of Veterinary Surgeons to practice in the UK
• Able to work accurately and under pressure

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 6th November 2025

Virtual interview date: w/c 17th November 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include:

1. anonymised application form
2. virtual interview with a presentation

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.