Retail Online Hub Manager

We have an opportunity for an experienced Retail Online Hub Manager to join us in Midsomer Norton. You will join us working 35 hours per week (over a 7 day rota) initially on a 9 fixed term contract and in return you will receive a competitive salary of up to £25,765.62 per annum plus excellent benefits.

Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.

Cats Protection is entering an exciting new era, having developed a 10-year strategy which aims to significantly increase the welfare of many more cats. Retail and trading will play a key role in growing income and introducing new audiences to Cats Protection. Cats Protection currently operates 100+ shops across the country and an online trading operation for new and donated goods. We have ambitious plans to significantly expand and further enhance our online retail proposition in the next 12-24 months. 

Responsibilities of our Retail Online Hub Manager:

As Retail Online Hub Manager, you will lead, develop and manage the donated online hub operation in order to maximise our donated online income stream. As well as driving income, you will also manage expenditure to maximise the profit contribution from the online hub. You hold line management responsibility for the Online Sales Listers and be responsible for a group of volunteers who support our online operation.

What we’re looking for in our Retail Online Hub Manager:

• Experience of managing eBay or other comparable online operations
• Demonstrable learning and experience from functioning in a relevant ecommerce environment
• Previous experience of line managing a team and building a culture of achieving collective goals
• Experience and/or understanding of working to sales targets and budgets
• A full valid UK driving license and access to a vehicle

What we can offer you:

• salary of up to £25,765.62 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits including private healthcare
• Employee Assistance Programme
• and more

Join us as our Retail Online Hub Manager and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Please note applications which are received after the closing date may not be responded to.

Closing date: 7th April 2024

Virtual interview date: 12th April 2024

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

Please let us know if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey