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Crime Reduction Services Coordinator

Liverpool, Merseyside (On-site)
£30,160 per year
Contract (To be discussed at interview)
Job description

Causeway supports marginalised and vulnerable people to recover from trauma and develop safe and fulfilling futures. Our modern slavery and crime reduction services include safe houses, outreach, community programmes, holistic crisis interventions and signposting into counselling, training and employment. We drive change nationally through research, campaigning and strategic partnerships. Causeway’s four crime reduction services provide crime and violence reduction programmes for those committed to breaking their cycle of criminality. Our trauma-informed approach to supporting those who commit crime has proved successful in reducing rates of reoffending, which not only benefits the individuals involved, but reduces the number of victims and creates a safer society for all.

Role Summary

How this role fits into the vision and objectives of Causeway

Refocus is an early intervention domestic abuse programme designed to tackle those at risk of committing domestic abuse towards a partner. The programme closely supports victims and intervenes early in more cases where a partner is identified as displaying abusive or potentially abusive behaviour.

We currently have an exciting opportunity for a Coordinator within one of our Crime Reduction Teams based in Merseyside. The aim of this project is to support and signpost individuals who meet relevant criteria and show a motivation to change after being identified as being at potential risk of committing low level Domestic Abuse. A key element of this project is that it is survivor focused and looks to address abusive behaviours at their source, at an early intervention phase, via support and education. This means working with both those who have carried out such acts and those who have been made subject to them.

The successful candidate will deliver a high-quality service, constantly focused on achieving positive outcomes for every service user through effective management, training and the development of this crime reduction team across Merseyside, ensuring all service users have a person centred, trauma informed plan, that outlines the goals and targets that the service uses, Navigators and Advocates agree to work toward. You will be working in an agile and responsive team environment and be part of the team providing support and pathways to those who have experienced domestic abuse and work with people displaying potentially abusive or coercive behaviours (perpetrators), offering education and support to promote long term change


  • Overseeing the coordination of service user support including referrals, assessments, person-centred support plans, dynamic risk assessments, issue reports, and exits.
  • To oversee line management of a team of navigators and advocates working across the county of Merseyside.
  • To oversee the ReFocus inbox and efficiently screen VPRF Police Referrals to ensure they are appropriate for the ReFocus project.
  • To appropriately escalate inappropriate referrals back to Merseyside Police or other DA organisations, including MARAC.
  • Reporting to Merseyside Police and providing project data as requested. Also reporting to the Manager with data as required.
  • To manage any day to day operational contact with Merseyside police and liaise with Service Manager and Merseyside Police SPOC on all reports, including monthly reporting.
  • To maintain and develop contacts with organisations and individuals regarding domestic abuse to ensure there are sufficient referral pathways set-up for each borough in Merseyside.
  • To maintain and develop contact with organisations in a professional manner - including but not limited to Merseyside Police, Local Authorities, Community Partners, and Home Office.
  • To attend Panels with other DA organisations to help screen various referrals to ensure they are appropriate for the ReFocus programme – including but not limited to St Helen’s Families in Harmonies Panel.
  • To liaise with DMAT on the See the Signs Programme to ensure service users are attending and engaging with the programme in a 12-16 week timeframe.
  • To encourage the team to network and develop professional relationships with relevant organisations in the Merseyside area.
  • To ensure all KPIS’s and finance reporting is up to date and that service user related issues are recorded and updated regularly and in a timely fashion.
  • The coordination of staff including; induction, training, team meetings, volunteers, supervisions, rotas, holidays and absence cover.
  • To work with the safeguarding department and Service Manager to ensure that all staff are completing, updating and maintaining risk assessments for all service users and to advise and direct on complex safeguarding cases.
  • To oversee the health and safety requirements of this role in conjunction with the health and safety manager
  • Mentor staff through any complex situations, bringing the heart of Causeway’s trauma informed approach and consulting with members of the management team when required.
  • The continual development of self as a leader and commitment to develop the team to deliver high quality service and care.
  • The continual development of self as a leader and commitment to develop the team to deliver high quality service and care.
  • To be scheduled onto the out of ours 'on call' rota covering all Crime Reduction services
Posted by
Causeway Charitable Services View profile Company size Size: 101 - 500
Posted on: 22 May 2024
Closed date: 04 June 2024 at 10:04
Tags: Management, Advocacy

The client requests no contact from agencies or media sales.