Director of Operations

Role Information

Title: Director of Operations
Accountable to: Chief Executive
Accountable for: Heads of Services/Operational Managers
Salary: £49,500 per annum
Hours: 37.5 hours a week to cover operation 8am-7pm Monday – Friday and 10am – 2pm on Saturdays. Senior management cover is needed for all operational hours on a rota basis
Place of work: Centre4, 17a Wootton Road, Grimsby, DN33 1HE and other venues as needed Annual leave: 25 days/year plus bank holidays, increasing annually to a maximum of 29 days/year


Person specification

The role works across three themes of work, Children, Young People & Families, Community & Wellbeing, and Employment and Training, to ensure strategic and operational objectives are met in line with all compliance.

Working with the Chief Executive, Director of Finance and Resources, and Heads of Service, you will plan, develop and deliver contracts and projects across the themes, with responsibility for monitoring and reporting impact, with an eye for compliance, improvement and quality.

We are looking for someone who is passionate about improving the lives of people on the Nunsthorpe and Bradley Park estates and wider communities of North East Lincolnshire, with a commitment to working within our values with drive and vision.

We’re looking for someone who can bring:

Proven strategic expertise that can help drive our vision and strategy for the benefit of our community
The ability to plan, develop, deliver and monitor projects that meet objectives and community need

A collaborative approach that builds partnerships and networks to the benefit of our community, operation to achieve objectives and sustainability

Excellent skill in identifying opportunity and bid writing for contract income, with knowledge of building networks and relationships

An approach to leadership that brings out the best in people and teams, values every contribution, builds diversity, raises standards and invites enthusiasm and commitment

An understanding of delivering services for vulnerable adults and children that ensure safe practise and meet required guidance

You’ll need to be:

Focused and able to plan to achieve outcomes across multiple areas of work, being able to problem solve and make decisions
Someone who can work truly collaboratively, demonstrating experience of partnerships that reach across our communities and sectors that have made a difference

Inclusive in your approach, reflecting our ambition to drive the EDI strategy beyond a policy

Able to demonstrate significant experience of senior leadership

Committed to delivering services that demonstrate high quality and ensure compliance across all activity.

This role requires working in the voluntary sector, experience of this is not essential as we envisage that there may be potential candidates from other sectors with the essential skills and experience. However, the ability to adapt to working in the sector is crucial, it can be a culture shock for some, but the benefits are endless.

How to apply

Centre4 recruitment is processed through our internal recruitment agency, ERA, who will take you through the stages. However, if you would like to talk to us about the role in more detail, I am more than happy to have a chat at the hub. ERA will happily arrange this with you.

To apply for the role please send us an up-to-date CV and a covering letter explaining your experience 

Applications should be submitted no later than 9am, Monday 24th June
Interviews are likely to be held week commencing 10th July

Equal, Diversity, and Inclusion