Family Support Manager

Introducing Chance UK  

Join Our Team

Do you believe every child deserves the chance of a better future? 

We’re a small team with a big ambition – to help every child flourish. The need for our work has never been greater and we are in an exciting period of growth in order to meet that challenge. 

We provide a range of empowering services for children aged 5-13 and their parents and carers. We pride ourselves on developing evidence-based services, which put children at the heart of our work, and our services are designed to build social and emotional skills and resilience. 

We know what we do works. We provide our unique support in a variety of ways and working at Chance UK puts you right at the heart of changing children’s and families’ lives. You will be a core part of our team, so it is vital you share our values and support our mission. 

It is important that our team reflects the diversity of the communities we work with. We are actively seeking people from diverse ethnic backgrounds, disabled people, people who identify as male and people from LGBTQ+ communities. We are also keen to hear from those who have lived or professional experience of the issues we work on, including school exclusion and Special Education Needs and Disability (SEND). 

We value our team through offering a range of benefits, including: 

• 25 days holiday, plus bank holidays 2 Wellbeing days and an extra celebration day, and additional leave over Christmas 
• Matched pension contributions up to 5%, entitlement from the start of your employment 
• Enhanced maternity/paternity and shared parental leave 
• Flexible working 
• Enhanced Sick Pay 
• Access to employee assistance programme

Please note that Chance UK is committed to safeguarding and promoting the welfare of children and young people and therefore our recruitment process for this post will include an enhanced DBS check 

Key Information

• Reporting to: Director of Services
• Employment type: Full time - Open to part time or flexible working options
• Direct reports: Family Support Workers
• Hours: 37.5 hours per week
• Location: Office based. We are a hybrid-working organisation. Our main office is a few minutes from Finsbury Park station
• Start date: ASAP
• Salary: £37,485
• Closing date: 28th April 2024
• Interview: Week commencing Monday 13th May 2024

About the Role

1 in 10 children in the UK have serious emotional and behavioural difficulties, which place them at further risk of negative outcomes later in life. Chance UK’s mission is to help support them to reduce these difficulties, find and acknowledge their strengths and talents, and to help them flourish. We do this via a structured 1:1 weekly mentoring programme, which matches them with specialist Youth Workers to mentor for up to a year, alongside a range of support for their parent/carers.

Our approach is different from other services – we are there with the child and the family to understand what’s important to them, what they need, and give them the support, space and time to ensure the whole family is stronger. Chance UK’s Parent Programme Managers play a vital role in engaging parents in the mentoring support their children are receiving in order to get the best outcomes and lasting long-term positive change for the children.

Click to see the full job description and find out more about this role.