"Support Worker" Jobs
Salary: £46,747 per annum rising to £49,207 after 12 months in London. £42,719 per annum rising to £45,179 after 12 months outside London.
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
Closing date: Monday 03 June, 08.00.
Shortlisting date: Wednesday 05 June.
Interviews: Wednesday 12 and Thursday 13 June.
From local and national support services to green spaces, sports clubs, museums and the arts, voluntary organisations and volunteers are a vital part of communities across the country.
As the membership community for charities and voluntary organisations, NCVO has championed volunteers and the voluntary sector for over a hundred years.
We are the largest membership body for voluntary organisations in England. The needs of communities are diverse and ever-changing. This means the role charities play, and what they need, constantly evolve.
We interact with tens of thousands of organisations every year. With your skills and experience, you’ll help make the wealth of data we hold in our CRM system become meaningful insight that helps define how we work.
You’ll help make sure we have a robust data management strategy and work with multiple teams to find ways to connect our services with the people who really need them.
This is an exciting time to join the team. We’re founding a new Insight Hub which will change the way we use data. It will offer the whole team new opportunities for growth, innovation and development.
Equity, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector.
We want this to be reflected in the diversity of the people who work with us. We welcome submissions from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience.
If you tell us you’re disabled (according to the Equality Act 2010) and your application meets the minimum criteria for each specification listed in the job description, we’ll interview you for the role. We’ll make reasonable adjustments during each recruitment stage to ensure it’s inclusive and works for you.
Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.
If you have access needs or require reasonable adjustments as part of the recruitment process, please email us.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days annual leave for full time staff and pro-rata for part-time staff. After three years, annual holiday increases to 27 days. After five years it increases to 30 days (pro rata for part time staff)
- office closure between 25 December and 1 January inclusive
- the option to purchase or sell up to five more days each year
- five days volunteering leave (pro rata for part-time staff)
- two and a half extra wellbeing days off during the year
- enhanced pay for sick, maternity and adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home or off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities
- the opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme.
We’re located a short walk from London King’s Cross station in a modern, accessible building overlooking Regent’s Canal.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of around 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
Homeless Support Worker
£23,775 - £25,027 per annum
Poole, Dorset
Permanent, Full Time
37 hours a week - Working a 7 week rolling rota with a mix of early (7am to 3.30pm), mid (9am-50pm) and late (12pm - 8pm) shifts.
Our client supports people who are homelessness across Bournemouth, Poole and Christchurch. This is a new service that starts in June, so this is an exciting opportunity to be part of the set up and implementation of this team.
Their team will be providing intensive, one to one support to enable clients to maintain their accommodation and achieve their goals.
If you love working with people, and are looking for an exciting role, where you can develop your skills, then this is the role for you.
MAIN RESPONSIBILITIES
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You will have your own caseload of clients to support and will work with them on a one to one basis out in the community and in the clients homes.
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You will identify their needs by listening to them and put together a support plan which is equally achievable and realistic for them
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You will link in with outreach workers and other agencies to build rapport and trust with clients who are homeless in preparation for them getting their own accommodation
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You will support clients to attend appointments and act as a link for clients to engage in services with the aim to improve their physical and mental health
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You will work with people to identify their strengths and talents, and encourage them to focus and build on these, with a view to affecting behavioural and lifestyle changes that are positive and sustainable
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You will be conscientious in areas such as safeguarding and lone working
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You will help clients to access the benefits they are entitled to claim
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You will challenge harmful behaviours and play an active role in encouraging people to come inside from the street, or to play an active part in sustaining their accommodation
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You will support them to manage and safely manage alcohol and or substance misuse
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You will encourage their involvement in personal progression in the form of education, training, employment activity or volunteering
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You will help them improve their practical skills in areas such as budgeting, shopping, cooking, housework and managing a tenancy
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You will work with external partners to maximise the opportunities available to clients so that they can resettle in the community. Specifically working closely with the client’s property owners and Bournemouth, Poole and Christchurch councils to ensure a successful tenancy
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Maintain client records using relevant systems to a good standard
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Work in accordance with the Health and Safety regulations and all policies and procedures
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You will gain knowledge and understanding of the Housing First principles and how Housing First uses a client-led approach
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You will be non-judgemental and work towards the clients' goals and not towards societies expectations
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Attend supervision, appraisal, training and meetings as directed which may be outside your normal working pattern
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Work flexibly across all areas of operation where required and prior notice given
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Any other reasonable task as requested by a member of staff
KNOWLEDGE, SKILLS, EXPERIENCE & ESSENTIAL QUALIFICATIONS/TRAINING
Previous experience in this type of work is not essential but you will have a real passion for wanting to work with people who are homeless. You will receive support and training in understanding the key principles of Housing First but some prior research and understanding of the support model is desirable Your values will match theirs, you will be committed to helping others and enjoy the real job satisfaction that this brings.
You will also have:
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Clear verbal and written English
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Good IT and keyboard skills
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Polite, assertive manner, ability to self -motivate
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Passion for working in a client/customer facing role
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Knowledge of the benefits system and tenancy legislation
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Have an interest and genuine concern for homelessness and related issues
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Knowledge of voluntary and statutory agencies
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Knowledge of best practice in supporting people with drug/alcohol and/or mental ill health issues, including realistic harm reduction approaches
Important: Driving licence and access to a car is essential for this role
Important: Job requires staff to work on a rota including some weekends and has elements of lone working in the community
They reserve the right to close their adverts early if a successful candidate is found, so please submit your application as soon as possible.