Charity operations manager jobs
The Booker Prizes have a unique place in the literary sphere, enjoying an enviable reputation as a cultural institution that is highly respected, much loved and hotly debated throughout the world. Over the past 50 years, more than 600 extraordinary books have been brought to the attention of the public, influencing reading tastes and transforming culture in Britain and beyond, along with the careers of hundreds of writers from around the globe.
The Booker Prize Foundation is a registered charity, established in 2002, which is responsible for awarding the Booker Prize and the International Booker Prize. It exists to inspire more people to read – and write – the world’s best fiction. In adding a year-round, far-reaching digital portfolio, the Booker Prizes are now the globally recognised home of great writing.
Other aspects of the Foundation’s work include the funding of Braille and audio editions of Booker Prizes books through the RNIB, Books Unlocked, a long-standing reading initiative in prisons, and the UEA Booker Prize Foundation Scholarship, awarded annually to a candidate for the Creative Writing MA at the University of East Anglia. Many past scholars have since met with acclaim as published authors.
We welcome and encourage applications from candidates who are under-represented in the creative industries.
The role
Working to the COO, the Finance & CRM Manager is responsible for managing the day-to-day finance function and overseeing the operation, data quality, and user support of the organisation’s new CRM system. The role encompasses financial processes, CRM data and reporting, governance, and wider organisational activity.
Key Responsibilities
Financial Administration
• Manage finance operations: ledgers, payment runs, reconciliations, VAT and Gift Aid where applicable.
• Work with the external payroll bureau to prepare monthly payroll.
• Liaise with HSBC regarding direct debit set-up and management.
• Run and validate financial reports and prepare monthly management accounts.
• Provide support in updating Companies House and Charity Commission records.
• Liaise with Somerset House regarding office administration.
• Support the external audit with reports, schedules and response to queries
CRM and Systems Management & User Support
• Manage daily CRM operations and provide support for reporting on contacts, organisations, events, fundraising, and prize submissions.
• Carry out system admin including user access, fields, workflows, and reports.
• Perform regular data quality checks and cleansing.
• Act as first-line CRM support for staff including onboarding new users.
• Manage access permissions.
• Liaise with CRM supplier, logging and tracking support tickets.
• Communicate system updates internally
• Support CRM-related compliance and data protection.
• Create simple CRM process documentation.
• Support CRM use for planning and delivering events.
• Oversee CRM workflows for prize submissions including tracking and outcomes.
• Ensure secure and GDPR compliant event and submission data.
• Maintain Breathe HR including onboarding and staff record updates.
• Liaise with external IT support to resolve basic queries.
Person Specification
Essential
• Part qualified accountant or qualified by experience.
• Understanding of administrative and finance processes.
• Experience using a CRM system.
• Strong data management skills and attention to detail.
• Ability to manage external supplier relationships.
Desirable
• Experience in the charity sector.
• Experience with IT or HR systems such as Breathe HR.
• Experience providing user support and administering a CRM.
• Knowledge of data protection and GDPR.
The client requests no contact from agencies or media sales.
Hofesh Shechter Company seeks a Head of Finance and Operations to join our leadership team at Somerset House. This pivotal role manages strategic three-year budget planning and core functions including Finance, HR, IT and Governance.
Reporting to the Executive Producer, you will provide essential oversight to help achieve our creative and commercial goals. In this role, you will be expected to actively drive an entrepreneurial culture by adding your voice and ideas to the exploration of new income streams and providing the financial analysis and insight needed to strengthen fundraising initiatives and core business functions.
We require an experienced professional with accountancy qualifications and strong operational skills to oversee business functions and strategic planning. A supportive leadership style is essential.Knowledge of the arts or charity sector is required; experience with Theatre Tax Relief and NPO funding is highly desirable.
The client requests no contact from agencies or media sales.
Looking for a practical role that really makes a difference?
As Foodbank Services Lead, you’ll play a key part in ensuring Oldham Foodbank runs smoothly and consistently, supporting people in crisis with dignity and care.
This is a hands-on, people-focused role, working alongside the Foodbank Manager to coordinate day-to-day service delivery. You’ll support and organise our volunteers, oversee the smooth running of our warehouse and deliveries, and help ensure our systems, standards and processes are followed well.
You’ll be based mainly at our warehouse, working closely with volunteer teams including drivers, pickers, admin and warehouse volunteers. While you won’t be doing everything yourself, you’ll be ready to step in when needed and lead by example.
We’re looking for someone who is calm, organised and practical, with experience of working in the voluntary or charity sector and supporting vulnerable adults. You’ll understand the importance of safeguarding, consistency and teamwork, and you’ll care about doing things properly.
In return, you’ll be part of a supportive organisation, doing meaningful work that has a real impact across Oldham every day.
Oldham Foodbank is here to support people in crisis with dignity, compassion and fairness, working with volunteers and partners to make sure no one fa
The client requests no contact from agencies or media sales.
Help a Black-led national youth music charity run brilliantly behind the scenes. We’re hiring an experienced operations manager to own the systems, administration and reporting that enable our work with young people to thrive.
UD Music Foundation is a Black-led National Youth Music Organisation based in Stratford, Newham, with a 25-year track record rooted in Black music culture. Founded by musicians in 2000, UD educates, empowers and creates life opportunities for young people, addressing racial and socio-economic inequality through talent development, skills building and pathways into the music industry.
This is a senior, hands-on operational role in a small, mission-driven organisation. You will take ownership of our core operational, administrative and reporting systems—bringing structure, consistency and follow-through across calendars, documentation, records, deadlines and organisational processes. Working closely with the Chief Executive Officer, you will help ensure UD runs smoothly, reliably and responsibly.
You’ll play a key role in:
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maintaining strong operational and administrative systems and accurate records
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coordinating funder reporting, monitoring returns and evidence collation across grants
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supporting financial administration (invoices, expenses, contractor payments) and audit readiness
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coordinating governance administration with the CEO (board papers, registers, policy updates)
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supporting project delivery administration including events, workshops and performances
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overseeing operational compliance administration (data protection, safeguarding, health and safety)
This role is for someone who enjoys being the organisational “glue”—methodical, calm, and highly organised—with strong judgement, attention to detail and confidence managing competing deadlines. It is not a programme-leading or strategy role.
UD is committed to equity, diversity and inclusion and warmly welcomes applications from candidates underrepresented in the arts and cultural sector. We are happy to discuss access needs or reasonable adjustments at any stage of the process.
The client requests no contact from agencies or media sales.
Community Zakat Development Manager (UK Islamic Charity)
Location / Salary / Contract
UK-wide (home-based) | £30,000 - £35,000 | Fixed term (24 months, with a view to permanent) | Travel required across the UK.
The Opportunity
Civitas Charity recruitment is delighted to be working with UK-wide Muslim charity expanding a localised Zakat distribution model nationwide. In this role, you will build and support a network of Community Zakat Partners, primarily masjids and faith-based community centres/groups, ensuring each partnership is values-led, compliant and effective.
Key Responsibilities
Identify, engage and support prospective Community Zakat Partners, with a focus on masjids and faith-based community organisations.
Lead partner onboarding, agreements and due diligence, working closely with Quality Assurance and Finance colleagues.
Act as the primary point of contact for partners, providing guidance, problem-solving support and clear, timely communication.
Maintain oversight of partnership performance, compliance and risk, coordinating reviews, monitoring and any required audits.
Oversee partner reporting to capture outcomes, data and case studies, contributing to internal learning and impact reporting.
Line manage the Community Zakat Grants Officer, setting objectives and supporting development across the network.
The Candidate
Minimum three years’ experience in partnership or stakeholder management, ideally within the charity, community or public sector.
Proven ability to manage agreements and deliver against objectives, with strong governance, compliance and reporting discipline.
Excellent relationship-building, communication and negotiation skills; confident engaging senior volunteers and faith leaders.
Experience supervising or line managing staff, with a collaborative and accountable approach.
Desirable: experience working with Muslim communities and an understanding of Zakat in a UK context.
Applicants can be based anywhere in England; a full UK driving licence and willingness to travel nationally (car driver) are essential.
How to Apply
If you are keen, please apply directly or contact Syed at Civitas for further info. Deadline is the 20th March 2026. Interviews expected: week commencing 2 April 2026. A DBS application will be required for the successful candidate.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has won the Communiqué Award 2025 for Excellence in Healthcare Partnerships, the PEMA 2025 winner for Excellence in in Collaboration Educating Patients and has been shortlisted for both Third Sector Awards and Charitytimes Awards 2025.
Ready to drive real-world change with your fundraising expertise?
At Prostate Cancer Research, we're making huge strides. Our supporter base has tripled in the last year, our campaigns are making national headlines, and we're investing heavily in growth.
We now need a passionate Individual Giving Manager to help us seize this momentum.
This is a chance to build something new with us. Working as a key strategic partner to the Head of Individual Giving, you will be the operational powerhouse behind our fundraising programme. You will take ownership of translating our high-level strategy into action, acting as the primary lead for campaign implementation and tactical delivery. We’re not just looking for someone to run campaigns; we're looking for an innovator who will test, learn, and lead us into new territories.
Your Mission:
• Take ownership of the delivery strategic individual giving activity across paid social, email, offline appeals, and new channels.
• Holistic Stewardship: Design and execute engaging supporter journeys—both bespoke and automated— that maximise conversion and long-term value.
• Performance Culture: Analyse performance, share insights, and drive a results-focused fundraising culture across the team.
Why Join Us?
• Impact: This is a new role with the potential to shape the future of our individual giving.
• Growth: We are committed to your professional development within a supportive team.
• Benefits: We value our people. Enjoy flexible working, private BUPA healthcare, a competitive pension, and more.
If you're an ambitious fundraiser who thrives in a dynamic environment and wants to fight prostate cancer, we encourage you to apply.
Key Responsibilities
Strategic Implementation (Online & Offline)
• Key operational lead, deputising for the Head of Individual Giving and Legacies, taking responsibility for the planning and delivery of campaigns and activity across channels and supporter journeys.
• Develop and implement activity to attract new supporters through an integrated mix of channels, including social platforms (paid and unpaid), search engine advertising, email marketing, and offline appeals.
• Manage relationships with external partners, including creative, fundraising, and digital marketing agencies, ensuring high-quality delivery and ROI.
• Develop and execute integrated campaigns where ultimate conversion may occur via traditional channels such as telephone or mail, taking a holistic approach to acquire and convert new supporters.
• Analyse metrics and data, reporting on KPIs, budget, and spend. Work to constantly test and optimise campaigns to exceed targets and improve return on investment.
• Support forecasting and budget planning on marketing activities within the IG budget.
• Stay abreast of emerging trends and technologies, ensuring our fundraising efforts remain innovative and effective.
Stewardship, Content & Operations
• Develop and deliver personalised relationship-building communications and initiatives that recognise supporter loyalty and deepen their connection to the impact of their support.
• Oversee the operational delivery of supporter communications, including the development of processes for bespoke and workflow-delivered thanking and nurturing.
• Create and optimise content, sometimes cross team and directly with our incredible patients and supporters.
• Build journeys that maximise conversions and build loyalty. This includes high-quality creative fundraising writing, concepting, and messaging development.
• Ensure all supporters are thanked and updated in an appropriate and timely manner, working with the team to ensure coverage and that all interactions are in line with our supporter promise.
• Cultivate deeper engagement with supporters beyond transactional interactions, explore opportunities for meaningful dialogue and a sense of community.
Collaboration & Cross-Selling
• Work with the wider PCR team to maximise opportunities for fundraising and patient impact, specifically leading on cross-selling meaningful cash and support propositions to other audiences (e.g., events participants, community fundraisers, and campaigners).
• Work with Agile principles in mind, collaborating with colleagues across the organisation to plan and deliver high-quality work.
• Build key relationships across teams within and outside Public Fundraising to achieve successful fundraising outcomes.
• As required, represent PCR externally, promoting our work and building long-term relationships with stakeholders.
Database and Compliance
• Develop your existing experience and affinity for supporter data to improve outcomes for supporters.
• Hold a very good working knowledge of key aspects of data protection law including GDPR and PECR, as well as the Fundraising Code of Practice.
• Work with our tools and seek to improve knowledge and use of these, including Access CRM, Fundraise Up, Google Analytics 4 (GA4), Wordpress and MailChimp.
Skills and Competencies
Our ideal candidate would have the following:
• Fundraising Expertise: Proven experience in an Individual Giving role(s) with a track record of managing both digital acquisition and offline appeals (direct mail/telemarketing) for a charity or social cause, as well as significant experience in retention, marketing communications, supporter services.
• Agency Management: Experience managing creative, fundraising and digital marketing agencies, to deliver a variety of campaigns or activities across multiple channels.
• Digital Proficiency: Demonstrable expertise setting up and managing campaigns in Meta Business Suite, Google paid advertising, and email marketing platforms like Mailchimp.
• Strategic Thinking: Evidence of leading successful integrated campaigns resulting in significant income or lead generation.
• Audience development: Led development of successful new propositions for cross-selling across existing audiences.
• Creative Skills: The ability to motivate and inspire audiences through content and creative writing and storytelling for various channels.
• Financial Acumen: The ability to monitor and manage income and expenditure against targets as well as forecast and report on campaigns across all channels.
• Supporter Experience: A strong desire to provide excellent supporter experience and customer journeys to everyone who encounters PCR.
• Collaborative Mindset: A collaborative and innovative mindset with a desire to test, learn, and work with stakeholders cross-functionally.
• Agile Working: Experience working within Agile project management frameworks would be beneficial.
• Technical Knowledge: Good knowledge of WordPress website optimisation and plugins, or a strong desire to learn.
• Passion: A strong belief in the work we do at PCR, and a demonstrable desire to improve outcomes for patients through our work in fundraising.
How to apply?
Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience.
There will be a two-stage interview process. The first interview will be online via Teams, and the second will be an in-person interview at our offices in London. There may be a test and a question to prepare for in advance of either interview stage should your application be taken forward.
For more information about the role, please contact our Head of Individual Giving, Tom Treasure for an informal chat (contact details can be found in the full job description).
For more information about our orindganisation and what we do, visit the Prostate Cancer Research website, The Prostate Progress webpage and the PCR online patient resource, The Infopool.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Transforming Research. Transforming lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an ambitious and creative Business Development Manager to help Honeypot transform the lives of young carers. This is a unique opportunity to grow sustainable income while making a real, visible impact. You’ll build inspiring partnerships with corporate businesses, spotting new opportunities and turning bold ideas into meaningful support for our charity. Working closely with a passionate fundraising team, you’ll research pipelines, open new doors, and champion our mission wherever you go.
If you’re an experienced fundraisier (3 years or more in a charitable organisation), have business development experience, and be a natural relationship-builder who’s motivated by cause and purpose as much as performance, we’d love to hear from you.
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The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Finance Manager/Senior Finance Controller
Contract length: Permanent
Location: Hybrid
Hours per week: 35
Salary: £55-60K pa depending on experience and knowledge
Closing date for applications: Sunday 22nd February 2026 , we reserve the right to end the vacancy before the closing date; interested candidates are encouraged to apply as early as possible
First interview: First interviews will be held over Microsoft Teams
Second interview: Candidates successful at first interview will be invited to visit Mayhew and to have a second interview in person.
We are looking for our next Finance Manager / Senior Financial Controller, someone who shares our compassion for animal welfare and wants to play a central role in stewarding Mayhew’s financial resources for the greatest impact.
Reporting directly to the Chief Executive, you will work closely with senior colleagues across Mayhew—including members of the Senior Management Team—to support strong financial direction, responsible stewardship, and effective, mission‑driven decision‑making across the charity.
This is a highly visible and hands‑on leadership role. You will lead Mayhew’s day‑to‑day finance function, ensuring strong financial controls, good practice financial management, and timely, accessible financial reporting for colleagues, trustees and partners. You will be responsible for all aspects of financial planning, management accounting, statutory reporting and SORP compliance, as well as supporting operational teams with practical financial insight and advice.
You will also help develop and strengthen financial systems and processes, recognising that—as a mid‑sized charity with evolving needs—Mayhew continues to refine its structures to best support our work. You will lead and support a small finance team, modelling an open, collaborative and hands‑on working style.
Our London site—our historic rescue and rehoming centre—is at the heart of our UK operations. You will collaborate with colleagues across operations, veterinary services, fundraising, people and engagement to ensure financial clarity underpins good decision‑making as we continue to care for dogs and cats in need.
In this role, you will:
- Lead, direct and deliver all aspects of Mayhew’s finance function, ensuring strong, proportionate controls and high‑quality financial information.
- Engage, influence and collaborate with senior colleagues and trustees to support the effective delivery of our strategic and operational goals.
- Provide clear financial guidance to non‑finance colleagues and act as a supportive, trusted partner across the organisation.
- Lead and support a small finance team, encouraging a positive, collaborative and hands‑on culture.
- Strengthen and improve finance systems and processes to increase efficiency, consistency and compliance.
To be successful in this role, you will bring:
- Strong charity finance experience, including Charity SORP (FRS 102), fund accounting, statutory reporting, financial planning, budgeting, and knowledge of VAT and Gift Aid.
- Hands‑on experience of month‑end accounting, financial controls, cashflow management, and management accounts preparation.
- Excellent communication skills with the ability to translate financial information clearly for non‑finance colleagues and trustees.
- A collaborative, supportive and pragmatic working style, with confidence to improve processes and work flexibly within a smaller organisation.
- Experience leading and developing a small team through open, positive and supportive management.
Please note that successful candidates will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
What makes us unique is that we also care deeply about ‘plugging the gap’ for families and young people who are struggling to find the mental health support they need as a result of financial, social or other disadvantage. For this reason, we are a not-for-profit organisation and offer grant and donation funded programmes when we can.
Youth Arts & Health Trust are a registered charity based in Exeter and East Devon who specialise in providing creative therapies and inclusivity-informed arts activities for children and young people aged 5 to 25.
We are in an exciting phase of our development, with new premises in Exeter, growing activities in East Devon, a dynamic team, a supportive and experienced Board of Trustees, and much shared passion to make a difference to children, young people and families.
We provide our services for children and young people via local authorities, organisations, schools and for families directly.
We are looking for someone with vision and passion who can lead and nurture our highly capable and ambitious team to build further upon our compassionate, inclusive and trauma-informed services for children, young people and families.
This is a 0.7 - 0.8 post (25-30 hours per week) with terms to be agreed with the successful candidate. We are open to flexible working arrangements with the right individual, whether that’s flexitime or compressed hours, or some other agreed arrangement.
It is expected that the post-holder will work within our premises for 1-2 days a week depending on service needs, and the remainder of hours worked from home, in the community at meetings or events or working on a hybrid basis.
Key tasks and responsibilities:
- To develop and deliver our strategy including a business plan and regular progression reports for the Board to ensure the charity is financially robust.
- To develop existing and new income streams to secure the future of the charity and enable us to meet our charitable objectives of benefitting children and young people experiencing mental health difficulties through arts therapies and arts activities. This is likely to include grant fundraising, exploring procurement and commissioning routes, philanthropy, appropriate business sponsorship, training delivery and pathways for private purchasing of our service.
- To line manage, support, and collaborate with our Operations and Clinical Director who oversees our team of therapists and practitioners in ensuring all staff are adequately trained, registered, supervised and supported to provide an excellent service to our clients.
- To provide leadership for the charity both internally in regards to a positive and nurturing culture and externally in regard to reputation, partnerships and opportunities.
- To ensure all relevant policies are implemented effectively, developed and reviewed as required.
- To act as one of three Designated Safeguarding Officers and ensure policy is implemented effectively.
- To ensure the charity fulfils all its statutory obligations, working alongside the Board to achieve this.
- To ensure the charity has appropriate systems in place for the management and mitigation of risk.
- To ensure the charity meets its obligations under health and safety law.
- To lead on the development of innovative arts therapy programmes, in collaboration with our Operations and Clinical Director, our staff team and stakeholders.
- To ensure evaluation and impact data is collected and utilised for our learning and to provide evidence for the effectiveness of YAHT’s services.
- To act as an ambassador for the charity.
- If relevant, to carry a small caseload of children and young people to remain practising as an Arts Therapist or other registered mental health professional (if relevant, see desirable criteria).
The client requests no contact from agencies or media sales.
This is an opportunity for someone who thrives being part of a small team and making a big impact.
As Executive Operations Administrator at St Luke's for Clergy Wellbeing every day will be busy and different. The role will be ideal for someone who can use their initiative, has a good eye for detail, and likes a varied workload.
The responsibilities of this role include:
- finance administration such as processing invoices and preparing monthly management information
- fundraising administration including thank yous for supporters and monitoring legacy income
- facilitating the effective operating of the office at Church House
- supporting the CEO with GDPR, Health and Safety and other organisational compliance areas
This is a key role within the life of St Luke's for Clergy Wellbeing, if this role is working effectively the rest of the organisation will flourish, so that together we can reach our vision for flourishing clergy, healthy church, transformed communities.
We are looking for someone who uses their initiative, models our values and has an eye for detail. The role carries a high level of responsibility and autonomy and so suits someone who is confident taking ownership and supporting others.
We welcome applicants who are in sympathy with what we do, and comfortable working within a Christian charity.
A leading charity in clergy wellbeing and mental health
The client requests no contact from agencies or media sales.
We are seeking an experienced and highly organised Business Manager to provide strategic and operational leadership across finance, HR, property management, compliance, and administration.
This is a pivotal role within ORL, working closely with the Chief Executive Officer to ensure the organisation is financially sustainable, compliant, and well-run, and that our properties and systems support the delivery of safe, high-quality services for residents, staff, volunteers, and visitors.
Your responsibilities will include overseeing financial operations such as payroll, pensions, Gift Aid claims, and bank reconciliations, as well as supporting the preparation of financial reports and budgets. You will manage HR administration, including recruitment, onboarding, policy development, and employee wellbeing. In addition, you will ensure compliance with health and safety legislation, carry out risk assessments, and oversee property management, lease agreements, and insurance.
The ideal candidate will have strong experience in finance and HR management, excellent organisational skills, and the ability to lead and motivate staff. You’ll be confident in handling budgets, compliance requirements, and operational systems, with a proactive approach to problem-solving. Experience working in the charity or not-for-profit sector would be an advantage.
This role offers the opportunity to make a real impact by ensuring our organisation runs efficiently and sustainably, supporting the delivery of our mission and services.
Our mission is to support single people who are homeless in Leicester, to recover, reset and rebuild their lives in a safe and stable home.

The client requests no contact from agencies or media sales.
The Fleet Manager is responsible for the safe, compliant, and efficient operation of FareShare South West’s fleet, including vans, HGVs, forklifts, and manual handling equipment. This role ensures all vehicles, equipment, and drivers operate to the highest standards of safety, legal compliance, and operational effectiveness.
The Fleet Manager supports the wider operations and volunteer driving teams (including 2X HGV Drivers) through training, onboarding, and best practice-practice guidance. Working closely with Hub Managers, the Head of Operations, Food Manager and external contractors, the role drives continuous improvement across fleet operations and contributes to the smooth running of all FSSW transport activities.
Key Responsibilities
1. Fleet Operations and Maintenance
- Oversee servicing, MOTs, repairs, and maintenance for all fleet vehicles, forklifts, and manual handling equipment.
- Diagnose and triage vehicle issues, coordinating timely resolution with trusted contractors.
- Build and maintain strong relationships with garages, leasing companies, insurers, fuel card providers, and breakdown services.
- Coordinate vehicle movements between sites and garages, ensuring minimal disruption to operations, arranging replacements as necessary.
- Manage fleet related-related budgets, including accessories, consumables, and recurring charges.
- Manage procurement processes (purchase or leased) related to fleet including onboarding and offboarding of fleet.
- Administer insurance policy changes and support the Head of Operations to manage claims involving FSSW vehicles or third parties.
- Maintain accurate fleet records, including maintenance logs, defect reports, mileage, and compliance documentation.
- Monitor and report on fleet performance metrics and deliver continuous improvement initiatives.
2. Driver Leadership and Support
- Provide guidance and support to two HGV Drivers on HGV management and compliance, and support Head of Operations with onboarding HGV Drivers.
- Develop and maintain a “train the trainer” model to ensure high quality-quality driver assessments across hubs, ensuring all staff are trained to the same level.
- Support and develop volunteer driving teams, ensuring driver onboarding and checks are consistent across hubs.
- Promote and model best practice in all driving and vehicle related-related duties.
3. Compliance and Health & Safety (H&S)
- Ensure full compliance with transport legislation, including DVSA standards, driver hours, tachograph rules, and Working Time Directive requirements.
- Oversee daily vehicle checks, defect reporting, and follow up-up actions.
- Maintain accurate records relating to fleet compliance, driver licences, incident forms, and repairs.
- Monitor fleet tracker data and escalate concerns appropriately.
- Support incident investigations, corrective actions, and continuous improvement in safety.
- Undertake relevant training in food hygiene, H&S, and compliance frameworks.
- Work closely with the Head of Operations, supported by the Health & Safety Consultant to embed a culture of continuous improvement and safe working.
4. General Duties
- Respond to enquiries via phone, email, and internal systems.
- Engage positively with hub visitors and external stakeholders.
- Support wider operational activities to ensure smooth running of FSSW services.
- Uphold high standards of professionalism and customer care.
Person Specification
Essential
- Experience in fleet operations, transport coordination, or a similar operational role.
- Strong understanding of vehicle maintenance, safety, and compliance requirements.
- Proactive, solution focused approach with the ability to make sound decisions in fast paced environments.-focused approach with the ability to make sound decisions in fast-paced environments.
- IT competent and confident in using various platforms and systems.
- Full clean UK driving licence.
Desirable
- Experience of working in the voluntary sector or with volunteers.
- Experience of managing a fleet including HGVs.
- Experience of a transport management system.
- Experience of working within a food operation, warehouse, or charitable setting.
- Experience of delivering training or coaching, ideally in a driving, operational or compliance-related context.
- Excellent organisational skills with the ability to maintain accurate records and systems.
- Confident communicator who works effectively with cross functional teams.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
We are looking for a passionate and experienced manager to lead our new Dorset High-Risk IDVA Service. As the IDVA Service Operations Manager, you will be responsible for the operational delivery, quality, and strategic oversight of a specialist team supporting victims of domestic abuse across Dorset. This role is 37.5 hrs offered as hybrid working with two days from our Boscombe office, however travel across Dorset will also be required.
You will provide strong leadership, ensure trauma-informed, victim-centred practice, and work closely with multi-agency partners-including Dorset Police, MARAC, DA service partners, health, and safeguarding teams-to ensure safe, high-quality and effective service delivery.
This role is pivotal in shaping a newly commissioned service and embedding high standards aligned to SafeLives Leading Lights best practice.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
- Lead, manage and develop a team of Independent Domestic Violence Advisors, ensuring high-quality, consistent and safe practice.
- Oversee the daily operations of the Dorset IDVA service, ensuring contractual requirements and KPIs are met.
- Coordinate effective multi-agency working, including attendance at MARAC, partnership meetings and commissioning discussions.
- Provide case oversight, risk management guidance and quality assurance for high-risk domestic abuse cases.
- Monitor performance, reporting, workforce planning and service improvement activities.
- Build strong relationships with statutory and voluntary agencies to promote partnership-led, victim-focused service provision.
- Ensure the team adopts a trauma-informed, inclusive approach that centres the needs and voices of victims.
- Lead recruitment, supervision, wellbeing support and development of staff.
- Ensure compliance with safeguarding procedures, data security, and relevant legislation.
About You:
Ideally, you will have
- Experience working within multi-agency forums
- Experience representing or developing services at an operational level
- Experience supporting workforce wellbeing in trauma-exposed roles
- Additional specialist knowledge such as coercive control, harmful practices, or complex needs.
You will need
- Experience managing domestic abuse or similar high-risk safeguarding services.
- Strong leadership and people-management skills, with the ability to coach, support and develop staff.
- A thorough understanding of domestic abuse, risk assessment and safety planning.
- Excellent knowledge of MARAC processes and multi-agency safeguarding arrangements.
- Confidence in managing service performance, reporting and contractual requirements.
- The ability to work collaboratively with partners to achieve positive outcomes for victim/survivors
- Strong written and verbal communication skills, with the ability to represent the service at a strategic level.
- A commitment to Victim Support's values and a compassionate, trauma-informed approach.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Are you passionate about tackling the issues faced by young people such as school absence, loneliness and career opportunities, and determined in supporting their development of life and employability skills? Then there is a place for you at WeMindTheGap.
We are seeking a special person to fill a new role, Director of Operations. You will bridge the gap between our Board of Trustees, CEO and Operational Delivery. You will be responsible for turning our 5-year plan into high-quality sustainable action while ensuring that our culture remains the golden thread running through everything we do. To do this you will need to be able to effectively manage our growing team of circa 31 staff, line manage our Senior Leadership Team, maximise our yearly budget of roughly £1.7 million, and monitor and report on our Key Performance Indicators directly to our CEO.
Over the last decade, WeMindTheGap has walked alongside the most amazing young people aged 11–25yrs who have fallen through the gaps to find their place in the world. However, sadly, factors such as the Covid-19 pandemic mean that the need for our programmes is greater than ever.
That is why we have launched an ambitious 5-year plan to deepen our impact and expand our ‘Villages’. Through our place-based approach and continuum of five programmes, we provide our 'Gappies' with work and life skills opportunities, a sense of belonging in their communities, and a chance to build independent, fulfilling lives.
If you are an individual who thrives in social system changes, complex systems work, if you are driven by purpose and want to be part of an organisation that changes the lives of young people today and for our future generations, we want to hear from you.
Location: In-person at our WeConnect Hubs (Wrexham, Flintshire, Cheshire)
Salary: £50,000
Hours: Full-time, 5 days a week (37.5 hours)
Start Date: ASAP, ideally by 01/05/2026 (negotiable)
Contract: Permanent
Deadline: 12:00pm, 11th of March 2026
To find out more and how to apply, please download and read our full ‘Director of Operations - Recruitment Pack’.
Please note, the deadline for applying is 11th March 2026 and if chosen for stage 2 you must be available for interview in-person on 31st March or 1st of April 2026.
The client requests no contact from agencies or media sales.
We are seeking a part-time Head of Finance and Operations to play a key role in supporting the smooth and effective running of CASE Europe’s London office. Reporting to the Co-Executive Directors, with a matrix line to the global Chief Financial Officer, this role offers a rewarding opportunity to combine strategic oversight with hands-on delivery across finance, HR and office operations.
Working closely with colleagues in Europe, Washington DC and Singapore, you will oversee regional budgeting and financial management, support audits and compliance, and ensure alignment with CASE’s global systems and processes. You will also lead HR activity for the Europe team of 15, manage office operations, and line-manage a small number of staff and matrix reports.
You’ll benefit from a range of workplace benefits including flexible working, season ticket loan, professional development opportunities, and on-site social and wellbeing activities.
This role is ideal for an experienced finance and operations professional from a charity, membership or education-related setting who enjoys working autonomously, collaborating internationally, and contributing to a mission-driven organisation.
The client requests no contact from agencies or media sales.






