Communications and Marketing Officer

Look Good Feel Better is a national cancer charity devoted to delivering workshops that help people living with a cancer diagnosis to cope with the physical and emotional side effects of their treatment. Delivered by trained volunteers from the beauty industry, the free workshops offer practical advice about changes to skin and hair as well as supporting body confidence and well-being. Delivered in person at Cancer Care Centres and Hospitals across the UK as well as online, the workshops offer an invaluable opportunity to meet people in similar situations in a safe and inclusive space.

Charity People is delighted to be supporting Look Good Feel Better to recruit for a Communications and Marketing Officer. This position is a new role as part of investment in the team to ensure the organisation meets their expansion goals and delivers their services to many more people each year, scaling up the number of beneficiaries supported annually from 10,000 to 30,000 within four years.

Communications and Marketing Officer
Contract: Permanent role
Location: Hybrid - a mix of work from home and Epsom (Surrey) office; ideally you will be in the office a minimum of three days per week, and the charity is very happy to offer more days on site if office working suits you
Starting salary: £35,000
Closing date for applications: Friday 14th June

About the role

Working closely with the Director of Fundraising and Communications, Head of Fundraising, and Head of Programme Services, as well as external digital marketing agencies and outsourced communications partners, this is an exciting and rewarding role for someone who is looking to work strategically across multiple communications as part of a growing organisation.

Key responsibilities within the role will include:

* Create and deliver communications plans and campaign briefs.
* Working with internal and external stakeholders to deliver and maximise media opportunities and campaigns that help raise awareness of the organisation's cause and services
* Management of data within Salesforce database, ensuring data collection via the website and other platforms is compliant with GDPR and any related or superseding legislation
* Evaluate the success of campaigns, setting and tracking key metrics, feeding learnings back into future work in a cycle of continuous improvement
* Prepare and deliver regular, meaningful reporting on communications, to assist and drive strategic communications and marketing decision making
* Oversee content creation for social media and online platforms, marketing materials, ensuring brand consistency and appropriate audience targeting
* Collaborate with both fundraising and service delivery partners to identify and coordinate co-campaigning opportunities
* Creation of regular e-communications to targeted audiences assisting in the increase in supporter and beneficiary reach
* Management of twice-yearly videography and photography shoots, ensuring compliance and management of image library
* Work closely with service delivery colleagues, PR Executive and Lead Volunteers to unearth compelling content that will connect with key audiences
* To support the PR Executive in the identification and creation of opportunities for coverage of our charity's mission and with reactive media queries
* Develop and deliver a patron and ambassador strategy
* Monitor and control spending against delegated budget

Working within a truly passionate and dedicated team, as well as some hugely talented external marketing and communication partners, this is a wonderful opportunity for an experienced communications professional to join an organisation that makes a real and tangible difference to beneficiaries lives at a very challenging time. We'd love to see applications from individuals with the following skills and experience:

* Previous experience in a communications role, ideally working within the charity sector
* Experience in relationship management with third party agencies.
* Organised, methodical, strong on detail, and able to map out and meet deadlines across multiple projects
* Proven success designing and delivering communications plans and campaigns
* Experience of successfully pitching stories or collaborations to media, journalists and influencers
* Understanding of how to create engaging content - both written and visual
* Understanding of how to develop opportunities for coverage and know how to make them happen, and of media and communication trends, with the ability to stay ahead of the curve
* Highly self-motivated and able to work autonomously and take initiative.

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

We reserve the right to close the vacancy early if we receive a high volume of applications.