Permanent Christian Jobs

Aid to the Church in Need is a Catholic charity, supporting persecuted and suffering Christians around the world.

Working alongside the existing Community Fundraiser in London, this role will engage with the Dioceses in Westminster, Brentford & East Anglia to establish and strengthen links to individual bishops and diocesan communications staff. Attend parishes to deliver weekend fundraising appeals as well as giving talks and presentations to parish groups.  

Developing strong links for ACN with educational and pastoral networks in Schools, Colleges and Universities, building relationships and supporting them in delivering the ACN Schools Programme, boosting the take up of the programme, increasing school engagement and delivering assemblies in person and virtually.

A driving licence and access to a car is essential for this role.

This is an exciting opportunity for someone with a passion for digital communications and creating engaging content for digital and social platforms. We are looking for someone with excellent communication and implementation skills, who will enjoy being creative and using their expertise to enhance SAT-7 UK digital communications.  The role is based in Chippenham but flexible working options are available.(We will be open to discuss increased hours during a maternity cover period of May – December 2024.)

The Digital Content and Communications Officer (DCCO) reports to the Digital Communications Manager and has responsibility for the SAT-7 UK website, digital marketing and social media. 

KEY RESPONSIBILITIES

Website: Developing and updating SAT-7’s websites as inspiring platforms to raise profile, income and engagement.

Emails: Work with colleagues in the Communications Team and across the organisation to build, test and send responsive email templates for all SAT-7 UK’s email requirements (meeting SAT-7’s brand guidelines and conforming to industry standards). Use email marketing tool DotDigital to develop automated communications that strengthen supporter engagement and convert recipients into committed donors.

Content: Deliver engaging and inspiring rich media content across a range of digital channels, including web, email, social media and other digital marketing platforms. 

Social Media: Work closely with other team members to deliver strong social media content and engagement across various platforms, chiefly Facebook, Instagram, X, YouTube, LinkedIn.

Marketing: Support the digital marketing of SAT-7 resources and campaigns through social media advertising, external agencies and other channels as required, to engage more deeply with existing supporters and donors, acquire new supporters and to raise funds for SAT-7 UK.

GENERAL RESPONSIBILITIES

• In all communication ensure consistent messaging, branding and tone of voice for the intended audience and that content conforms to the security and style guides.
• Use Customer Relationship Management systems to ensure efficient and secure storage of information.
• Assist members of the team in responding appropriately to communications from supporters and other organisations.
• Liaise with SAT-7 staff from other offices to share ideas and resources.
• Assist the Digital Communications Manager and represent SAT-7 UK at conferences and events as required.
• At all times operate within relevant statutory requirements and guidelines, following best practice recommendations wherever possible. Specially ensure compliance with the Fundraising Regulator and General Data Protection Regulations.

Please see the Application Pack and apply via the SAT-7 UK website.

Grant Proposal and Contract Bid Lead

Salary: £36,576 pa + good range of benefits

Contract: Permanent – 36.5 hours per week

Based: Milton Keynes – Hybrid (UK-based applicants only)

My client is World Vision UK, an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.

Through long-term development projects, emergency responses and advocacy they have helped bring lasting change to millions of children, over more than 60 years. And as a Christian organisation, everything they do is motivated by faith as they strive to reflect God’s unconditional love.

I have the very real privilege of assisting World Vision UK to recruit an outstanding candidate for the role of Grant Proposal and Contract Bid Lead within the Policy & Programmes team. Work for World Vision UK and you will be part of a truly global Partnership, building brighter futures for vulnerable children.

Do you thrive on fostering relationships, leading coordination efforts, and ensuring high level technical standards?  If so, in this pivotal role, you'll drive excellence in proposal submissions, meeting donor policies while collaborating with key stakeholders. If you're ready to make a difference and lead impactful initiatives, we want to hear from you!

About You…

As WVUK’s Grant Proposal & Contract Bid Lead, you'll be at the helm of a rewarding opportunity, helping to steer the submission process to fulfill WVUK’s Institutional Funding income requirements. Here's a glimpse into the key responsibilities:

1. Mastermind Coordination: Lead, manage, and orchestrate the submission process, collaborating with multiple stakeholders to craft compelling grant proposals. You'll craft a meticulous plan, ensure timely delivery of inputs, and hold everyone accountable for their contributions.
2. Relationship Maestro: Dive into a world of relationship building! You'll nurture and manage connections crucial for submission success, liaising with stakeholders from National Offices, consortium partners, and WVUK's specialized teams. Your expertise will position WV as an esteemed grant contender, fostering early engagement with partners and streamlining processes seamlessly.
3. Champion of Quality: Your pursuit of excellence will drive the delivery of high-quality submissions, meeting win-rate targets and industry standards. You'll craft proposals that align with donor policies, contextual needs, and WV's strategic vision. Mitigating risks, ensuring compliance, and harnessing valuable lessons learned will be your forte.
4. Continuous Innovation: Your hunger for knowledge will fuel the continuous enhancement of WVUK's submissions. Engage with sector experts, tap into WVI networks, and stay abreast of evolving programming approaches. Your insights will not only strengthen submissions but also elevate the team’s collective expertise.

Essential Criteria

• Expertise in Multi-Sector Program Management: Demonstrated proficiency in assessing, designing, and managing projects across diverse sectors within complex settings. A track record of navigating the project cycle successfully and securing institutional funding from bilateral and multilateral donors.
• Exceptional Project Management Skills: Proven ability to excel in managing multifaceted tasks within challenging timelines. Prioritization prowess is key, consistently meeting deadlines amidst competing demands.
• Donor Relationship Management: Extensive experience cultivating and sustaining relations with institutional donors such as DFID/FCDO, EU/ECHO, and UN bodies. Adept at analysing funding requirements and adeptly navigating varied worldviews. Skilled in fostering, managing, and evolving relationships within consortium partnerships.
• Proactive Innovation and Process Improvement: A proactive and creative approach to refining existing processes and devising new strategies for enhanced efficiency and efficacy. Strong emphasis on knowledge management within a high-pressure team environment.
• Team Leadership and Financial Acumen: Proven track record in assembling and nurturing project teams. Proficiency in linking financial aspects with operational requirements to ensure seamless project execution.

Are you ready to spearhead impactful initiatives, shape exceptional submissions, and propel WVUK's mission forward? Join us and be the architect of transformational change!

In addition to the salary indicated, WVUK provides good benefits including pension, generous holiday entitlement and free parking (MK only).

As an active *Christian (*Permitted under Schedule 9, Part 1 of The Equality Act 2010), this role allows you to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.

To apply, please send full CV and covering letter stating how you meet the essential criteria provided above to WVUK’s Advising Consultant – contact details in the apply link.

Closing date for applications:  8th May 2024 (preferably sooner!)

We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified.

**Please note that holding Right to work in the UK documentation is required for this role as it is not sponsored.**

World Vision UK is an Equal Opportunities Employer.  We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community.  World Vision UK also operates flexible working policies and practices.

As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

By submitting your application, you understand and accept that World Vision UK will process the data you provide for the purposes of your application and in accordance with the World Vision UK - Job Applicant Privacy Notice.

No agencies please.

Property Management & Resources Officer

The Vacancy

We are offering an interesting and varied opportunity to support the work of the Connexional Team and the wider Methodist Church in delivering its strategic plan to make the best use of its property portfolio in local communities across the country and centrally.

Working alongside the Director and colleagues within the Property Support team, you will be providing support and management to Connexional property, particularly focussing on the Connexional manse portfolio and its resident ministers.  Alongside this, you will lead on the communications and resourcing to the District Property Officer network and other relevant networks, across the Connexion.

You will also be a central Property Support team member assisting team colleagues within their specific areas of expertise including Listed Buildings and the Church’s net zero strategy.  This could be through the provision of proactive support of and input into, relevant forms of guidance, advice, communications, training and good practice.

You will also support the Director in the administration of property grants and application received for replacement Projects under Standing Order 973.

About You

We are looking for someone who wants to make a positive contribution to the work of the Property Support team and be equally comfortable collaborating in a team environment or under your own initiative.  You will preferably have experience supporting a senior team within a property function and preferably have some experience in a property or project management type function.

As the role will underpin and contribute to supporting the team’s work with external colleagues, particularly the District Property Officer network, it is essential that you are comfortable in engaging with a range of stakeholders, and have excellent organisational skills, particularly in terms of resourcing and training.

The role will be very collaborative with team colleagues, and therefore experience and ability to plan, research and assimilate new information alongside the analysis and delivery of projects will be an essential quality.

We are a collaborative team and therefore welcome applications from those who wish to contribute to the work of the team in a positive and proactive way.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

Closing Date: 12 May 2024

Interview Date: 22 May 2024

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Your role

Church Mission Society is passionate about God’s mission and fired up to see more and more people become followers of Jesus. As one of two Church and Supporter Care Officers you will bring delight to our donors by successfully dealing with their enquiries as their first port of call. You will also proactively contact supporters and churches to encourage them to give and engage with CMS. Through this, your role will make a significant contribution to supporting for the work of Church Mission Society.

The organisation you’ll be joining

Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.

The organisation you’ll be joining

Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.

What you’ll need to succeed

The successful candidate will have proven experience working in a customer/supporter facing environment. Administrative skills are essential and experience in telephoning to get results in a customer care environment is highly desirable.

It is also a requirement for this post holder to be in sympathy of CMS’s values and aims.

Further details can be found in the job description and person specification.

Our commitment to you

Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.

We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme , of which CMS is a member as part of our commitment to safeguarding. 

The right candidate will:

• raise the external profile of the diocese, which is a tremendously active, creative and rewarding place. 
• ensure we have in place systems and a culture which enable us to communicate well with one another.
• resource, support and advise the Diocesan Bishop in his public interactions locally and nationally. 
• manage media for the Diocese, co-ordinating responses to enquiries and acting as a spokesperson.
• inspire and empower colleagues by providing dynamic leadership and support that has Christian beliefs and values at its heart.

Do you have a serving attitude and are you passionate about IT? We are looking for an IT Support Specialist who enjoys helping our users across the globe with their technical support needs. As an IT Support Specialist, you will seek optimal user experience by handling and coordinating tickets, training users, and identifying possibilities for improvements. Our technical environment is standard Microsoft M365, Entra, D365, etc. combined with a mix of commercial security tools and custom applications. This position reports directly to the ODI IT Infra & Service Delivery Manager. Our ideal candidate will have excellent technical and communication skills, solid customer service experience, a strong sense of ownership, and a positive drive. 

YOUR KEY RESPONSIBILITIES 

• Monitor and triage incoming tickets (Freshservice ITSM tool), provide timely response to all issues, update internal customers on status, solicit additional information, if needed;

• Responsible for the full professional handling of customer questions, requests, and incidents and take measures when issues arise; 

• Identify possibilities for structural improvements to increase the efficiency and effectiveness of our IT services, for example using PowerAutomate or similar;

• Training and advising individual users in secure and efficient use of IT systems;

• Act as a key first point of contact for UK staff 

• Develop and update  support documentation. 

YOUR PROFILE 

• A committed Christian with a passion for the Persecuted Church 

• Experience in IT Support and a relevant degree or certification(s); 

• A great sense of responsibility to solve problems quickly and sustainably;

• Able to understand the needs of users from various cultural backgrounds and respond to them in a service-oriented, clear and non-technical way;

• Proven ability to approach and analyze a technical problem and find an appropriate and workable solution;

• Has a good command of the English language;

• Coordination skills and able to work in a planned and structured way. 

OUR OFFER 

Working at Open Doors means that you are actively involved in serving the worldwide Persecuted Church. We offer you a versatile position in an international, dynamic environment, a professional team and the opportunity to grow professionally and personally. As a global organisation we are used to combining working from home and from the office and to have flexible working hours. Location preferably in the Netherlands (Harderwijk) or the UK (Witney), but various local and global locations will also be considered when they are near CET time zone.  

*There is an occupational requirement under Schedule 9 of the Equality Act 2010 for this post to be held by an actively practising Christian who assents to our statement of faith.

Have you got the skills needed to mobilise Churches in London for mission in a cross-cultural context? 

Do you have experience in sharing the love of God and His gospel within diverse urban communities? 

Do you have a passion for mission in London? 

At London City Mission, we estimate that one in two Londoners, that’s roughly 4.5 million people, are unlikely to hear the gospel in their lifetime. These are the people who are unlikely to have a Christian friend to invite them to church or introduce them to the hope they can find in Jesus Christ. Many of those who have never heard the gospel will be from diverse people groups and faith communities.

We are convinced more than ever that LONDON NEEDS JESUS! And we believe that God’s plan is to reach this city through his church. As a Mission, we are partnering with churches who have a growing passion for reaching out to their neighbourhoods with the good news of Jesus Christ, but who need equipping and building up for this crucial work. This role is, therefore, Church mobilisation role.

We are seeking candidates for a Missionary role who have a passion for sharing the good news of Jesus with specific groups of Londoners, but who can also come alongside churches to train and inspire Christian believers to reach their local communities with the hope of the gospel. We are recruiting to the following roles:  

• Pan-London Team – Prisons & Resettlement specialism 

• Waterloo & Brixton – Homeless and Marginalised specialism 

The successful candidates will be able to demonstrate a love for those least likely to hear of Jesus and marginalised people groups of London; a track record in evangelism amongst those from the particular specialism group; and the ability to inspire others in churches across a geographical area to get involved in ministry. They will work alongside and equip church volunteers for outreach amongst the people groups in their communities, working as part of an experienced gospel ministry team.  They will also need to be able to raise ministry personal support, including a target financial support as well as prayer supporters for the work of the Mission through personal and church partnership networks.  

These positions are full-time, permanent appointments. Starting salary is £21,720 per annum plus £1,100 per month housing allowance (taxable). Mission housing will be discussed with successful candidates after probation. Targets for personal financial support will be £8,500 for the year 2024.  

There is an occupational requirement that the persons appointed be an evangelical Christian. Occupational Requirement provision of the Equality Act 2010 applies. The appointed candidate will be required to undertake a DBS check. 

For further information about the roles, salary and additional benefits, and to download an application pack, visit our website by following the link below.

Closing date for applications: Wednesday 15th May 2024 at 12 noon. 

First Stage interviews will be held on Tuesday, 4th June 2024. Shortlisted candidates will need to be available on this date from 9am and may be needed for the full day, depending on scheduling. 

Corporate Partnerships Manager

We’re looking for an experienced Corporate Partnerships Manager to join World Vision, an important charity helping vulnerable children across the world.

Position: Corporate Partnerships - New Business Manager

Location: Milton Keynes/Hybrid – 2 days per week office based

Hours: Full-time - 36.5 hours per week

Contract: Permanent

Salary: Circa £42,750 per annum + A good range of benefits

Closing date: 7th May 2024

About the role:

This role solely focuses on new business development for income generating corporate partnerships. The goal is to secure a range of 6 and 7-figure, long-term partnerships via companies and their foundations which transform children’s lives in some of the most challenging contexts.

Key areas of responsibility include:  

• Deliver against ambitious targets to deliver high value partnerships and donations from businesses by developing 6 and 7-figure multi-year partnerships.
• Create inspiring propositions, products and engagement opportunities that inspire and engage the private sector.
• Unearth prospects and opportunities and cultivate them to feed a self-managed pipeline.
• Use creativity to target and engage prospects.
• Lead prospect meetings and pitches and develop tactics to move businesses towards partnership.
• Communicate proactively with prospects and use problem-solving approaches that enable you to create tailored effective proposals.

• Influence in each stage of the solicitation process, able to lead throughout the pitch and development stage and to negotiate on contracts and proposals.
• Conceptualise, plan, and deliver events that engage prospects.

• Stay abreast of the private sector sustainability landscape, with a particular focus on social impact, and trends in international development-private sector partnerships.
• Build mutually beneficial internal relationships that enable you to get things done.

About you:

We are seeking an established corporate fundraiser with a professional background or education in international development, humanitarian, or peacebuilding. You will have an income-focused mindset, proactive and broad business development experience, and will have developed international charity-corporate partnerships.

You will have a startup mentality, working with limited resources to find ways to engage businesses with World Vision’s work. You will have the freedom to develop and implement engagement and partnership development tactics, and to use creative approaches. Your approaches will overcome World Vision’s lower brand awareness in comparison to other child-focused international causes.

Alongside this, you will have great attention to detail that is necessary to support proposal, budget, and contract development to effectively reflect World Vision and the prospective partner’s interests. For this, you will have great writing and presenting skills, that enable you to develop strong relationships based on mutual interest and trust.

You will be able to balance conflicting priorities, manage a pipeline of prospects, and adopt a proactive and long-term approach to creating leads and partnerships.

Key skills required for this role:

• Experience in corporate fundraising.
• Utilised a variety of new business tactics.
• A professional background or education in international development, humanitarian, or peacebuilding.
• Developed international charity-corporate partnerships from first engagement to contract signing.
• A creative, startup mentality and demonstrable experience of developing and implementing partnership development tactics.
• Great attention to detail with experience in proposal, budget, and contract development.
• Strong writing and presentation skills.
• Demonstrable relationship building skills.
• Understanding of the private and INGO sectors’ dovetailed agendas and interests.
• Experience in balancing conflicting priorities.
• Experience in managing a pipeline of prospects.

About the organisation:

World Vision UK is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

As a child-focused organisation, we are committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

We are a registered organisation operating the Misconduct Disclosure Scheme (MDS) and we shall check with your previous employers about your behaviour and conduct. We will be requesting you to complete a form known as a Statement of Conduct. For more information see: The Misconduct Disclosure Scheme.

Please note we can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture, and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.

You may also have experience in areas such as: Corporate Partnerships, Corporate Partnerships Manager, Corporate Partnerships Officer, Corporate Partnerships Fundraising, Fundraising, Fundraising Manager, Fundraisers, Major Donor, Philanthropy, Income Generation Manager, Income Generation, Sales Executive, Sales Manager, Business Development Manager, Business Development, Account Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Do you have experience providing excellent supporter care?

Are you a highly organised individual, skilled in administration and with experience using CRM/donor databases?

Do you have a passion for Gospel outreach in London?

We are recruiting for a Supporter Partnerships Officer who will play a key part in managing partnerships with individual supporters for the London City Mission. He/she will join our highly committed Fundraising and Supporter Partnerships Team and will work in a team of Supporter Partnerships Officers. The role holder will:

• Maximise engagement with our supporters and respond to their enquiries.
• Work on various administrative activities, including processing gifts, updating CRM/donor database, campaign response handling, and general office administration duties.
• Represent LCM at external events, including a week-long conference each year.

The successful candidate will be a committed, prayerful Christian with demonstrable experience in providing excellent customer service and supporter care along with strong administration skills and attention to detail. He/she will have excellent interpersonal skills and a passion for the gospel message and be able to share their personal journey of faith in Jesus Christ.

If you have the skills and qualities we are looking for and have a strong desire to contribute to the Mission’s gospel outreach to the least reached in London, please fill out the application form available on our website.

There is an occupational requirement that the person appointed be an evangelical Christian.

Salary: £ 31,668 per annum

Contract: Fulltime, Permanent

Closing date for applications: Thursday, 9 May 2024 at 5 PM

Yeldall Manor is a recovery centre, supporting men with addiction problems to heal, transform and thrive. We are a healing community with a holistic approach and Christian foundation. We are situated in the countryside near Reading.

If you have catering skills, certification in food safety and hygiene (or willingness to gain this), and the ability to encourage, motivate and challenge, you could be the person we are looking for to join our friendly staff team. 

As a cook, alongside the existing post-holders, you would take responsibility for the day-to-day running of the kitchen, working together with our residents themselves to provide lunch (up to 50 people) and dinner (up to 25 people). We are looking for someone who can work approximately one in two weekends and occasional weekdays. No evenings.

This rewarding role includes:

· Ensuring that nutritious meals are provided, and that food hygiene and Health and Safety protocols are adhered to

· Supervising residents allocated to the kitchen, providing meaningful and positive work for them

· Supporting residents by interacting with them and encouraging them in their recovery and Christian faith

Yeldall Manor is a Christian organisation, and this role has an occupational requirement that the successful candidate be a committed and practising Christian (in accordance with Schedule 9 of the Equality Act 2010). This position is subject to a satisfactory criminal records check or enhanced DBS check. If you are in recovery, a minimum of two years’ demonstrable clean time is required.

We have an exciting opportunity for a Programme Manager to help us deliver missional projects aligned with our Refreshed Diocesan Strategy. The strategy includes several bold outcomes such as doubling the number of young people choosing to attend worship regularly and having 3% of total population in the diocese regularly attending our churches.

Our diocesan strategy prioritises resourcing excellent youth ministry in seven ministry areas, to grow younger and more diverse. The good news is that we have just received funding for a 3-year Youth Hubs Pilot project, to define and evaluate an innovative approach to mission and evangelism with young people in a rural context, researching models for growing young disciples with the support of key research partners. Our goal is to bring about a step-change in youth ministry for the Diocese of Hereford and create a replicable model for reaching young people with the gospel in a rural context.

BRF Ministries is a Christian charity. We are the home of Anna Chaplaincy. Living Faith, Messy Church and Parenting for Faith. We resource both the spiritual journey of individuals and the mission and ministry of local churches. Our vision - Inspiring, equipping and supporting people of all ages to grow in Christian faith. This is at the heart of what we are committed to do at BRF Ministries.

• Inspiring because we’re all looking for new ways to explore and embrace Jesus.

• People of all ages because it’s never too late and never too early to find faith.

• Grow because life is all about moving forwards.

• Christian faith because we’re truly proud to be doing God’s work. We work with and through churches to see more people, whatever their age, wherever they are on the journey towards God…

• growing in understanding of the Bible

• encountering God and experiencing vibrant Christian faith

• equipped to exercise gifts in leadership and ministry.

Want to be part of a close-knit team that inspires, equips and supports people of all ages to grow in Christian faith? We are looking for someone with a passion for our mission who can provide high level service to customers and supporters as part of the Supporter Services team based at the BRF offices in Abingdon. This full time role involves processing orders from online, phone and post and answering queries. 

As part of the Supporter Services team:

• Respond to customer queries received by telephone, letter, and email, always providing a high standard of customer service.
• Process books, subscriptions and events orders received by post, telephone and online.
• Pack and post orders that require sending from the office.
• Process donations received by all forms, including web donations.
• Allocate payments received by BACS, cheque, or credit card.
• Conduct sales ledger reconciliations.
• Open and distribute the post.
• Assist in credit control.
• Manage office stock levels.
• Assist in processing of renewals and subscription releases.
• Order office and event stock.
• Circulate advance copies.
• Assist finance team with statements to account.
• Administrative support to the Operations team as required.

Skills and Experience

• Previous experience delivering high levels of customer service.
• Excellent communication and interpersonal skills, high degree of confident on the phone.
• Proficiency in using Microsoft Office, order processing and accounts packages.
• Ability to work well under pressure and to multi-task.
• Excellent literacy and numeracy skills with a high level of accuracy and attention to detail.
• Reliable and consistent.
• Ability to work in a team with a flexible and positive attitude towards sharing tasks and workloads.
• Strong commitment to the aims of the organisation.

Benefits

• 25 days holiday per annum, plus bank holidays (increasing to 30 days plus bank holidays after five full years' service)
• Additional three days off between Christmas and the New Year
• Auto enrolment pension scheme (8% employer contribution, 3% employee contribution)
• Private health insurance (after successful completion of probationary period)
• Generous flexitime scheme allowing employees to accrue time and earn additional days leave
• Employee Assistance Programme with access to financial advice, career coaching and counselling
• Staff discount scheme
• Learning and development opportunities
• Regular opportunities to connect with colleagues at our weekly briefing and virtual coffee break, and regular team in-person gatherings.
• BRF is proud to be an accredited Living Wage employer

We welcome applicants from all backgrounds and communities, in particular those that are currently under-represented within our staff team. This includes, but is not limited to, people from Black, Asian and other ethnic groups, especially within our leadership roles. 

We have a great opportunity for someone with the necessary qualifications and attributes to join our accounts team. Serving as the Team Leader the successful candidate will work alongside the existing team and report to the Executive Director.  The post requires the right candidate to have good knowledge and a proven track record of working in business accounting.  Previous work in the charity sector would be desirable but not essential. 

Working at Caring For Life doesn’t just provide a job; it fulfils a calling into Christian Ministry.  After 37 years, Caring FL continues to maintain its standpoint of only employing those who love the Lord Jesus.  At Caring For Life, our work is based on the principle of Christian servanthood, and the way we support beneficiaries, and manage staff and volunteers, should all bring glory to God.

The principal aim of Caring For Life is to share the love of Jesus on a daily and very practical basis with many people, some of whom might have generally known nothing of His love; doing so through loving care and example, and it is our desire that they come to personal faith in Christ Jesus and become a part of His church.

We have some exciting opportunities for those wanting to work in Christian ministry, in a privileged environment where we get to share the love Jesus with the vulnerable and disadvantaged on the outskirts of Leeds.

These posts involve taking an active role in providing compassionate and consistent care to beneficiaries; taking part in prayer times; providing personal testimony of your experience of Jesus’ love, with both beneficiaries and members of the local community; and you may, from time to time, be asked to assist in supporting presentations in representing the Trust, predominantly to Christian church groups.