Debt Caseworker

Citizens Advice Birmingham

Birmingham, West Midlands (Hybrid)

£28,090 - £32,322 per year depending on experience (pro-rata for part-time hours)

Full-time

Permanent

Social Welfare

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Job description

Annual Leave: 25 days plus 8 bank holidays pro rata per annum from 1st January to 31st December. This rises to 30 days pro rata over the next 5 years.

We have an exciting opportunity to join our Debt Team!

Are you an experienced caseworker who has a strong background in the delivery of high-quality advice and a good working knowledge of debt advice?

Role purpose

To contribute towards the delivery of a comprehensive debt advice service for clients, in line with the requirements of our contractual obligations.
Taking responsibility for the delivery of individual and team targets and outcomes.
To undertake high quality Social Policy work at local, regional and national level

For a job pack contact us.

CV’s are not accepted. Previous applicants need not apply.

Closing Date: Wednesday 22nd July 2026 at 12 noon

Interview Date: Tuesday 28th July 2026

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