General Adviser (Telephone)

We are seeking a General Adviser to deliver advice to our clients calling in to the service.  Working from home, you will demonstrate you have the capacity and drive to deliver general information and advice in a range of subjects in a pressured environment.  Working alongside volunteers and supervisors to ensure high standards of advice giving and recording. 

This is an exciting but demanding role, often advising those at greatest risk of vulnerability, helping them to understand their rights and identify options to move forward with their issues. 

The general advice service deals with a broad range of often complex issues including benefits, debt, employment, housing and family problems.  

Comprehensive training package and learning support provided. 

Location: Home working.

Contract Type: Permanent

We encourage applications from disabled people by offering them an interview, if they meet the minimum criteria for the job.